Always deliver as promised. Highly recommended. I had to repipe my law office and they have their own repipe crews. I cannot imagine a consumer going anywhere else for a repipe job. read more

I had my house re-piped by Emerald Plumbing on April 2, 2026 and I cannot tell you how pleased I was with their service. The two young gentlemen were knowledgeable, well qualified and professional. They finished in just under eight hours, reviewed my contract with me, providing warranty on labor and their product. I have peace of mind and sleep well at night, knowing my home plumbing is up to date with PEX piping and expertly installed. I also received a savings of $150 for paying in cash since I no longer use checks! I highly recommend Emerald Plumbing . read more

I was referred to Emerald Plumbing when I needed a toilet repair. I know how to do the jobs myself but these days I just don't want to. I was so impressed that I've used them three additional times for different needs. Each time the worker was professional, courteous, and above all, knowledgeable as I could tell as I observed the work. The workers get the job done right and don't prolong the work unnecessarily. I think the prices are fair. I agree w/ other raters that a call from the office when they're running behind would be appreciated, but that aside, the work is done right and this is now my plumbing company of choice. Thank you Emerald! read more

Called two days ago at about 4:40 pm about a leak in my front yard that was identified by a leak detection service. Got a call back from the on call plumber who asked if I was willing to pay overtime rates to get it fixed that night. I said no, I can wait until tomorrow. He said someone would call. Next day I called them as I never heard from them and they said that they could only get to me the next day. So today I sat through the appointment window of 10 to 2 and then at 3:20 called and asked where the guy was. I was told his early job ran long (would have been nice if they had called me to tell me that) but he would still be out today. He finally showed up after 5. Worked hard and fixed the leak in less than 2 hours. Better communication from the front office would provide a better customer experience. read more

Emerald Plumbing - This is the fix. - Plumbing Near Me - Orlando, Florida

I had a new shower installed, and they did a nice job, but they damaged the shower panel during installation - they did call it out and said they would contact the manufacturer to get a replacement and that it would be shipped to my house. Weeks go by, no response. Texted the contact, no response. I contact the manufacturer and pay for a replacement panel myself, and make an appointment for installation. I called the morning of the appointment to confirm it's still on (it was). No one came by, no one called. If you're busy, fine I get it - but ghosting me twice is not ok. read more

Jeff installed my new toilet with ease. I only use emerald after a pipe bursting last year. Thank you team!

Good experience with Emerald Plumbing. I had a hybrid/heat pump water heater installed and it was a low drama event - exactly the desire! This was not an emergency install, I called on a Saturday for a quote and received a call back within an hour, the person listed to what I needed, I provided what I knew about the existing set up including the breaker and space and they provided am a ballpark estimate over the phone. They were friendly and were able to give me straight answers to my questions. By early week I called back and they had me on the schedule within a couple of days that worked with my schedule. The price it ended up being was right on target with the over the phone estimate. They were clear about the initial hour cost and the initial time/materials cost. There were no surprises and the installer was friendly through the install. Definitely would recommend them if on need service - easy experience. The kind of folks that you don;t feel like they are going to take advantage! read more

Joel, thank you for being prompt and professional! He took care of the repairs needed and left everything spotless! Emerald Plumbing and Joel have restored our faith in the plumbing industry. read more

Emerald Plumbing - Plumbing Near Me - Orlando, Florida

Waited for 5 hours for their service window. No one showed. When we called they had no appointment on the books for us. When we tried to ask for a shorter window they told us 9AM or nothing. After reading their other reviews it seems I was lucky. There are plenty of professional plumbing companies in central Florida, this isn't one of them. read more

We will assume the plumbing work ( a re-pipe) was done well. But we were very displeased with communication and clean up with Emerald Plumbing. After waiting an extra day for the project to be completed, we had asked to be notified when the drywall repair team would be in the dwelling, but we were not told. But our biggest disappointment was that the dwelling was left in disarray. We were left to rehang 3 bi-fold doors, an 8 ft long wire shelf in the laundry closet, and we are now trying to find someone to place the large primary bath sheet mirror over the vanity (to put it back up. They took it down, but didn't put it back up). Despite being told, "we always do everything we can to keep our customers happy", we discovered that they did not feel the need to make us happy. After all, they already had our money. They said they would re-send me a copy of the "Letter of Confirmation" that states they "don't rehang mirrors". But they never re-sent it to me. I will assume the LOC does likely state this (I guess). But it is a poor business decision to leave this out of the scope of work, in my opinion. We will have to hire someone to do it (based on the size of the mirror and the shape of the room. ) Remember, they took it down, but did not put it back up. In our communication to express our concerns, I was given a bit of a run around. I was told, "The crew said the bi-fold doors were already off when the team arrived". I explained that was simply not true. They replied (paraphrased), "Oh, I only asked our plumbing team, I did not ask the drywall team, I'm sorry I didn't aske them also, but we wouldn't lie about something so simple as bi-fold doors" 1) if anyone told you the doors were already off, they lied and you repeated it. 2) if you believe bi-folds are so simple, and you also believe you always do everything you can to keep our customers happy.....you failed. A $5,000 project/contract with unacceptable clean-up. read more

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Very bad customer service with woman who answers Emerald Plumbing phone and gives some quotes over phone. She was a real jerk to my wife - all on the speaker phone so I heard it too. Appears as soon as she figured out my wife was older and soft spoken - the Emerald Plumbing woman (said her name was something like Myrna) - starting telling my wife she was "repeating" herself (we are older) blaiming my wife for Emerald Plumbing forgetting us and waiting over 6 months to get back and finsih what we already paid for and the quote still waiting on after payment for the visit. Emerald Plumbing woman said my wife should have followed up with Emerald Plumbing - . . . instead of Emerald Plumbing just apoligizing about forgetting us after taking our money. That rude lady might be one of the onwers as no respectable employee would ever talk to my sweet spouce like that. And if Myrna is one of the onwers, shame on you- you need some compassion training! read more

ROGER,JAMES,MIKE,JACK,CALEB from Emerald Plumbing were great. They arrived a little after 8am in a nice-looking big truck. I was a little worried about this major upgrade and had a million questions on how they would repipe my house. The lead installer, Roger, answered all my questions and told me that his crew repipes a house just about every day. He told me not to worry about anything because I was in good hands. He really put me at ease They completed what I thought to be an almost impossible job on my 4 bedroom 2 bath house in about 7 hours. I was so glad to get this major upgrade to my house behind me. I want to thank Emerald Plumbing for sending ROGER, JAMES, MIKE, JACK, CALEB to do this job. It went smooth as silk. Plus they had the lowest bid I got. read more

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Kitchen sink faucet install: Im usually DIY for most things given the cost of services nowadays But for this I called service because it's awkward, cramped and a pain to install a kitchen faucet with the sink in. I feel like I got my monies worth from this service and will be calling again if needed. read more

I'm torn. The re-pipe guys were great and included drywall and cinder block repair. I also had a hot water tank installed that stopped working after 3 months. They came out and reset the temperature but blamed the failure on my solar system. I called the manufacturer of the heater and they walked me through finding the defective heating element. Another company will handle the warranty replacement that they could not find. 5 Stars for repipe and hot water installation. 1 Star for failure to test heating element; service after the installation read more

Emerald plumbing has been in service for 28 years. I've seen the business grow and I'm so happy about that. That's why the first time I needed them I called them directly. All of the service techs that have come out are super friendly courteous and very respectful. Namely Frank, he was so nice. I've never felt cheated in fact I feel relieved when they come out. Last tech that came out was very nice and answered questions to another issue just was having. He was just so helpful. Compared to other companies their prices are reasonable and affordable. I'm really happy that Liam has maintained a company of affordability and high integrity. Thank you so much. !! read more

From our first repipe consultation with Hugo, to our work being completed by Chad and team, Emerald lived up to their reputation as customer service oriented, knowledgeable and reliable. They were also quick and careful. The holes made in drywall were minimal, being both strategic and precise. Unlike many plumbers, the drywall repair is included in the price! Our bathrooms had a lot of tile in them. My wife likes to joke that the previous owner had a philosophy of "if it stays still, she tiled it." Somehow, Chad and crew only had to remove 2 tiles to get the work done, and this included a bathroom with floor-to-ceiling tiles. The 2 that they removed were completely intact and could be simply put back into place! We can't be happier with the work which was on time and on budget. Don't mess around, go with Emerald! read more

Came by to take a look at a backed up tub. At no time did they snake the tub. The tech went onto my roof and snaked the vent, and said there were roots in the line. I hired another plumber to come out, and he snaked the tub and fixed the problem. They clearly were trying to charge me as much as possible, since going up to my roof adds over $100 to the bill. read more

while i have not had work done yet by this company , i did meet the owner and was very impressed with his manner. he was a perfect gentlemen. very , very patient and well mannered. he answered all my questions and listened to everything i described to him. i felt he was very honest and sincere. i felt very comfortable with the information he gave me and before i would have work needed done by another company, i would choose him. read more

these guys are the best! i seriously cannot say enough good things about them. firstly super honest eric was just here because i had some back up issues and he was knowledgeable, nice, honest, clean and saved me time n money. i will use only emerald plumbing from now on and i will send all of my friends to them. great job! i had been referred to emerald by a neighbor who also said they are the best! so glad n thankful. so happy i found an honest gem.! read more

It took us a long time to get tiles to fit the space and when we finally did emerald had their tile man out the next day. Not what we wanted but we had to make due with what we could find. read more

Emerald Plumbing - The spaces where the towel rack was installed replaced with black tiles - Plumbing Near Me - Orlando, Florida

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Emerald Plumbing came to my rescue on a holiday weekend when I opened my main water line only to have it rupture after contractors damaged my line on some exterior townhouse work while I was away. They were quick to respond and were out to my place in a few hours so I had running water by the evening. However few days later a different plumbing company, that came out for a different unrelated issue, pointed the water line was leaking and I should call to have it repaired while it was on warranty-- so I did. Emerald sent out a guy to repair it and I explained what was going on and what the previous colleague did. Upon work completion (again), the man left and didn't consult with me. A week or two later I received a bill for the "repair" work. I had to call to dispute the charges, and explain again the repair was for the new line they had put in and it was under warranty. At the end of the day, they got me out of a serious bind, but they didn't do the job correctly the first time and tried to charge me to repair their own work. Just an ok for me. read more

I am a Realtor and have referred them multiple times. I have used them in my own home too. Fabulous workers who get the job done right! Fast, professional, and organized with having the county come and sign off, and then they arrange the drywall crew. 1-2-3. Done and done right. What more can you ask for? read more

It seems that when your things disappear, they know nothing, although there guys were the only ones there. So if you use these people BE VERY CAREFUL read more

Emerald plumbing saved the day again! I have used them more than once, they show up on time, are always pleasant no matter the job and are always helpful. The main reason I didn't panic when my house sprung a leak is because they'd installed a new emergency shut off valve in a previous visit. Great service and reasonably priced! read more

These guys are FANTASTIC!!! Purchased a new home that need to be replumbed. They set us up the day after closing. Their team arrived and nailed it. Completed a 3/2 split plan with many challenges in a day. Inspection two days later then drywall repair the next. Everything was as well organized as you can imagine. Can't praise these people enough. I was totally skeptical that: they could complete the task in a single day & I would see EVERY patch. Drywall team came in "Ken" and after retexturing you cannot tell they even opened the wall for access. I have not had the pleasure to use on other tasks yet but I can only imagine and would expect the same professionalism. read more

Came out when they were supposed to for several small projects and did a nice job. Felt like we got what we needed without being ripped off

Shawn was at my place fixing a pipe leak inside the wall of the garage. He arrived on time, and was courteous, diligent, and efficient. I have used Emerald Plumbing several times over the years, including installation of a new water heater. Experience has always been positive. Good company and great plumbers. Highly recommend! read more

TERRIBLE experience with the office manager of Emerald Plumbing. She was interrupting, wouldn't listen at all, didn't find out the situation of her team who had to come back to fix something on the job, talked to us in a very disrespectful tone, and blatantly blamed us. I liked the company's work until they gave us an inaccurate estimate and tried to charge us almost double the price. They don't do written estimates so you have no way to verify your quote is correct. That was the most hurtful experience I've ever had on the phone with a customer service agent. She did not seek to understand or do anything to rectify the situation. I highly discourage people from trusting this company after this experience. read more

BE SUPER AWARD OF THIS COMPANY ESPECIALLY WITH MR HUGH and OFFICE MANAGER MYRNA SUPPOSEDLY THIS JOB WAS COMPLETE PROPERLY AND PASS ALL CITY CODES, we will see about that. I not sure how this company kept there linceases, The complete the whole re-pipe on one of my property everything ok until I decide to remodel my bathroom. This is what you call cut Corners, incompetent and laziness they destroy my 1,500 dollar vanity to connect a water connection to the out of the property which should be run thru the inside of the walk or run thru the roof. SEE THE PICTURES read more

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Emerald Plumbing has been such a disappointment. We used them in November for a re-pipe job and spent $8,000.00+ with them for the re-pipe and a new hot water heater. I would consider that transaction to put us on their priority customer list but boy am I mistaken. We called them out a little over a month ago to help us with our shower drain in our third bathroom. Emeralds technician got on the roof for about 3 minutes, came down, told us it was unclogged, charged us 200.00+ and told us if it "clogs again" we will need to have a camera put down the drain to scope out the problem, at $425.00 per hour with a 1 hour minimum. Moving forward a month...we do NOT use nor have we used the 3rd bathroom since Emerald cleared the clog. We had company come in for a wedding this past weekend and when one of them went to take a shower he was up to his ankles in stagnant water....almost immediately. I called Emerald and requested someone come look at the drain again and explained that we have not used the bathroom and/or shower since they were there. It was on Saturday and we said there was no rush we have several other bathrooms and they promised to call us on Monday. Today is Tuesday, we never heard from them yesterday and when I called today I was told that they do not warranty their drain work and that I will need to pay another service call for them to come out. I said that's kind of crazy to me because there is no way the clog was totally fixed the first time. Long story short she suggested I pay the $425.00 per hour for the camera as the technician suggested. I am just surprised that such a large company, such as Emerald Plumbing, will actually lose a customer over customer dis-satisfaction. I do not recommend them for any of your plumbing needs. read more

Emerald should be your first call when it comes to plumbing. We've had a few issues over the years because of the age of our home and have called a few companies to come help us out. They always provide quotes and price ranges up front, which is different than many other plumbers. They are honest on their hours and work expediently. I've found their rates to be very reasonable and transparent. Every serviceman we've had has been knowledgeable, professional, and quick. They've each diagnosed and solved the problem and given guidance for what to do in the future. You can't ask for a better experience, in my opinion. read more

WARNING, stay away from doing business with this company if you expect a suitable job! We , also , had used them in the past. We will never use them again. their communication skills are very poor!! I would have liked to have posted pictures of their completed product but this website will not allow it! They were called for a leak and removed our brass spigot on exterior of the house and replaced with a plastic handle shut of valve spigot without informing us of the change! Left pipes exposed to the elements on exterior of wall instead of in wall (like originally built)! Do your self a favor and call someone else!! I have to get another plumber to correct their work!! Ron N. read more

Emerald has always been there for us, trustworthy and honest. Very good people who will treat you right

I recently had the unfortunate experience of hiring Emerald Plumbing for what I thought would be a routine plumbing job. Little did I know it would turn into a complete nightmare with the customer (her name is Tia) scheduling, who sounded like Karen. First, scheduling an appointment was a hassle( her name is Tia). Their customer service was lacking; they did not ask you for any information as far as my email, my landlord's email, my landlord's phone #, if I am the owner of the property or not, any form waiver or right to perform the job on-site or who going to be paying for the job, which I don't think is a big deal at first but this protocol was pretty normal with all other companies. When the plumber finally arrived, he was excellent and professional. Still, It was clear they lacked communication since he could not perform his work because I'm not the property's landlord. When I called them to check if they had emailed my landlord regarding the document for work release. I got accused as if it was my fault. From not telling them these things "up front" ?? on top of I already waited 4 hours for the tech to arrived. I ended up calling another company and getting this taken care of right away. read more

Marc & David were awesome. We thought it was a small issue that turned into a bigger issue but they fixed it right there on the spot. Very knowledgeable and very quick. I would highly recommend Emerald Plumbing! read more

best of plumbing experts: Owen, Jonny, Mike and Carlos. On time, enjoyed what they were doing and did an excellent job.

Fast efficient but billed for overtime rates at $290 for work done before 5 pm.... $290 quoted overtime rate turned into $320 charge adding $30 for snake fee. As if this was an extra piece of equipment required for the drain cleanout job quoted job and added $40 trip fee again as if getting here was not a part of the fee. As a consequence I cannot recommend them as BILLING PRACTICES ARE DECEPTIVE... and I am an Architect and developer. No complaint about plumber or his work just billing. I hate misrepresentation in fees for services. William Azzalino, AIA read more

Horrible Experience. They left massive holes in my ceiling, exterior stucco, and in my walls. They missed several places when it came time to patching the holes in the walls and places around the house. I HIGHLY recommend you use a different plumbing company or you will have regrets. read more

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We recently had a water heater installed by Emerald Plumbing. We found it to be much more efficient to take advantage of their all-inclusive deal where they provided a commercial grade water heater, delivery, installation, installation parts, and haul away of the old unit, all for one out-the-door price. Ours wasn't an emergency so we had the time to shop and compare. The base units at a big box store seemed like a good deal until we began to add up all the separate charges and number of days we would've had to be available. The best deal we were offered from a big box was a residential grade water heater, with separate charges for each of the following: delivery, installation kit, installation, permits, any possible additional hardware needed, and haul away. It would be installed by a sub-contracted installer. It would have taken at least 2 separate days to complete, and there was a one to two week wait. Emerald Plumbing brought the water heater and all necessities with them and completed the entire install within two hours, this was only two days after we called them. Our price comparison brought Emerald Plumbing in at $250 cheaper than the package deal from the big box stores. Don't be fooled by the big box store prices. We've used Emerald Plumbing for over ten years now and we highly recommend them. read more

Emerald Plumbing - Our incredibly efficient new water heater by Emerald Plumbing - Plumbing Near Me - Orlando, Florida

This really isn't about Emerald. I have enjoyed using the company - when the company is doing its own work. But whatever you do, do not let them recommend Scottish Remodel & Repair. I did. Huge mistake. The work was sloppy. Floor tiles are coming lose. During the final touch-ups, they used caulking instead of grout to patch a few spots. The cement used for my block windows wasn't property cured, so that spread all over the shower tiles. And the final insult (which I just realized today), they never put the tile cap on the cut-out in the shower. (see accompanying photo) Oh, and the electrician brought in by Scottish never came back to finish the work after doing the rough-in. I had to finish the rewiring myself - after a month of waiting. I hate to ding Emerald for this, but if you are going to recommend someone - be sure you know what you are recommending. read more

Emerald Plumbing - a broken glass block in a bathroom - Plumbing Near Me - Orlando, Florida