Great service. Fast response. Nice guy. Easy to deal with. Trustworthy.read more

Buying your first home can be overwhelming, daunting, exciting and empowering all in one. Many…read moremixed emotions that happen in the entire process. The biggest part in buying a home, is getting answers to all of the unknowns. Is my roof leaking? Are there cracks in the foundation? Is my house going to fall apart in a year? Roland brought me peace of mind and turned all of these unknowns into solid answers and provided an action plan on how I can best care for my new (old 1948) home. I would definitely recommend this company to anyone who is seeking a home inspection. You will receive a thorough report, and communication with care.

From the owner: Using state of the art inspection software, concurrently with the respective app, allows me to…read moreprovide you with an accurate, detailed inspection report that is delivered to you within 24 hours of the completed inspection. At the conclusion of the inspection, I take the time to answer your questions and address any concerns you have.

As a new home owner, especially in a rainy town, one of the last things you want is the roof over…read moreyour head to start weeping. Well mine did, and boy was it a crybaby. Luckily, Dr Roof was able to wipe away those tears. Their team came out in the rain AND hail and within 48hrs I had a brand new roof. Fast, efficient and responsive. These people have my business for life. Can't say enough good things about their work.

They put in skylights. There are problems with those skylights, but the main problem is that they…read moreseem to leak. I have paid three times for this company to repair the leaks in my roof. The last time was the cheapest, just under $800 to replace the boots on the vents in the roof that they said were the actual cause of the problem. Then it rained a few days later and the roof leaked in places it had never leaked before. Sometimes I have had to call several times to get a response, and then weeks go by before someone actually comes out. Each person who comes out has a different idea about the leaks. They do not seem to talk to one another or to review the photos or other evidence other workers have collected. They do assure me that it's fixed and they do bill me. The billing is fast. I suspect someone calls when they have nothing else going. I realize this review makes me look gullible and stupid. That's my excuse. But the roof still leaks.

Moss Busters are great! The folks I had communicated with throughout the process (Keaton and Drew)…read morewere awesome. As a new homeowner, I appreciated their knowledge and help. They were friendly, too! I highly recommend them and I will certainly be giving them my business in the future. I hired them to do roof cleaning, gutter cleaning and moss-prevention treatment. And to me, the price was fair and affordable. Again, I'm a new homeowner and this was the first time I ever had to do this... so even if what I paid was too much (I wouldn't know), I don't care because their stellar customer alone was worth every penny. Thanks, Moss Busters! I'll see you again in September!

My first time working with this firm, Keenan and Ian were a pleasure to work with. Will hire them…read moreagain in the fall for moss pretreatment.

Be aware: Your estimate may be nowhere near your final cost…read more We purchased a house that had a shop with squirrel burrows under it. I called TerraFirma and a couple other companies to get quotes. RJ arrived and I explained the issue. He took about 45 minutes to inspect and gave me an estimate for under $4,000. I was happy with that, signed the agreement, and cancelled the other companies' visits. A date was scheduled for a month later (just before Christmas). The technician Jeremy arrived on time and prepared. He was easy to get along with. A few hours after he informed me that he finished about 1/3 of the shop and that was all the foam in the estimate. He told me that he could stop or continue, but there is an extra cost. I felt like I really had no other option but continue. Jeremy seemed to empathize with the situation I was in and did what he could to keep the cost down. After all was set and done, my $4,000 estimate had turned into almost $10,000. I was unable to get in touch with RJ to talk about it at the time. He left a voicemail stating he was on vacation, but would elevate it with the team. After the new year I left voicemails with Victoria, the project manager, several times over a week and a half with no return call, even though being told she was in the office. I finally explained my issue with the person who answered the company's main line and that I had left several messages with no response. She advised that she would send an urgent note to Victoria and her boss. The next day I received an email from Victoria simply stating the technician had already given me a break and that I signed the authorization for additional work. I understand overages and that estimates are just a best guess, but my final cost was way over twice the original estimate, my calls were ignored, and the company does not seem to be concerned that my project was $6,000 over the estimate. Needless to say, I will not be doing business with them again.

Living in a 30-year-old home for the past two decades we've had several phases of upgrades, but one…read morething has always been absent from a 10x10 slab on our back porch: a hot tub. So, this summer, we decided to move forward with the plan to be "soakin' for the holidays" three months away. The only thing standing in the way of that dream: the slab and its neighbor had sunk a few extra degrees, roughly three inches, at the far edge. We were going to need to shore up and permanently stabilize this slab if our hopes of the (3-ton when filled) tub were going to materialize. I made a quick call to Terra Firma and they had an estimator out within a few days. The pricing was reasonable and had the standard 50% up front 50% when complete-type contract. Casey arrived spot-on at 8:00am yesterday morning and began doing his magic (the process involves boring 1/2" holes through the slab, then using high pressure and heat to inject a molten expanding foam under the slab.) The foam is rated to support about 5 tons (10,000 pounds) per pound of foam material, and....100 pounds later that whole slab is back to following the prescribed slope perfectly, raising almost three inches on the sunken side. He did a great job and was a great rep for the company, explaining what little was left to explain. He kept me up on the status of the (4-hour) job as he went along--because our slabs had previously cracked, he had to gently lift it up in small sections so as to not have the sections separate further. Perfect job. 24 hours later and the patched holes have dried to almost-invisible (see photos). Unless you know what you're looking for, you can't even really see that repairs were made. Now I just need to fill in the pre-existing cracks with concrete patching caulk and we're ready to schedule the hot tub delivery! Yippee! Thanks Terra Firma!

I am very pleased with the inspection done by Rain City Inspections prior to repiping my home…read more Amber was very cordial and easy to work with for scheduling. The technician Maile was on time, very punctual, very friendly, and was clear about the entire process from start to finish. Im a tradesman myself and Id highly recommend them for your inspection needs!

From the owner: A family-owned local company that focuses on Residential and Commercial Asbestos and Lead Surveys…read more Same-Day lab turnaround time inspections are available! We travel all over Oregon and SW Washington.

Wow. ETA was recommended to us by Oregon Restoration after a dishwasher flood that caused mold…read moregrowth. Karin was far more than a mere mold tester. She was astonishingly knowledgeable about every aspect of mold, including products for DIY cleaning, health symptoms, and online resources for healing. I took a huge amount of notes just during our first conversation. I also felt her prices were very fair, even without all the free education I received. With the help of these two great companies, some DIY cleaning, and Karin's solid advice we were able turn a frightening and toxic situation into a healthy one. Our home is safe and my symptoms are gone. Thanks, Karin!!

Finding the right professional can be really difficult sometimes. It's hard to know who to trust…read more If you suspect pathogens in your home, Karin should be your first call. In addition to being very knowledgeable, she is clearly passionate about what she's doing and the effect she hopes to have on people's overall wellbeing. She did not try to sell products, but instead took on the role of helping me solve my problem, in a way that I felt was above and beyond expectations. It's actually She is a caring, empathetic human who genuinely wants to help and support you. Your time is important -- don't waste it calling anyone else!

I contacted the company for information about mold removal and testing. Ben was very knowledgeable…read moreand patiently addressed all my questions. It's great to speak with someone so experienced.

they did not come back for a re check ! This should be automatic without charge .I will be callingread more