We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

Nate came out and gave a very fair bid the day after I reached out . I was a bit finicky in my…read morerequest and they accommodated me very well. They were able to come out the very next week and made quick work of the crawlspace insulation. They were even able to get areas I didn't know existed. Overall, the office communication, speed of delivery, pricing, and customer service was A1. Will be using them from now on.

When the significant leak from my dishwasher was discovered, I researched restoration companies,…read moreand (thanks to Yelp) found Oregon Restoration. The staff at the company, from estimation of damage services (Matt) to project managment (Danny and Meghan) was excellent. Each stage was explained, questions answered, options laid out, and actions scheduled. Company representatives negotiated well with my insurance company. And the "back office' staff were most heklpful in setting up payment services. Although (as so often with reconstruction) more problems due to leakage were discovered as the project progressed, leading to a longer project time than expected, I always felt I was in good hands. No detail was too small to be addressed, and "doing the job right" was al ways a high priority. My kitchen has been more than restored: it has been improved, and the results are beautiful. I am very pleased with my eperience with Oreogn Restoration, and would choose them again.

My condo was an ongoing six-month project due to my insurance company. Riley at Oregon restoration…read morewas great all along the way and so great at communicating everything given my situation . I would highly recommend them. He went above and beyond to help me get everything right. Thanks Riley!

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron with Trail Water Restoration did a fantastic job with our crawl space flood mitigation!…read more Aaron is very professional, thorough and his pricing is very fair. He explained every process of the work to be performed and actually performed more work than proposed ,with no up charge. Who does that anymore? On top of that he is very personable and a pleasure to chat with. Trail Water Restoration is highly recommended!!

We had USA Restoration come through after a bathtub water leak and wow, they were amazing! The team…read moreas a whole really alleviated the stress that comes from working with home insurance and now our house is back together again. Ion and Albert were incredible with our bathroom tile and meticulous with the design we requested. Arthur is a talented painter and really thoughtful with making sure clients love the outcome.

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

I requested a quote to get rid of mold in my attic. Their Yelp Profile says replies within 10…read moreminutes, but it took hours. The person that came out was super friendly, professional, and took much more time than the other 4 companies. He was very transparent on their work. But they lacked competitive cost. Dryworx was 890% more expensive than the most expensive of 4 other estimates!

We came home from a relaxing weekend trip only to discover a squishy kitchen floor. Water from a…read morelow and slow leak had seeped under our laminate flooring, causing the whole surface to swell and buckle, even displacing some cabinetry. A neighbor recommended calling DryWorx, they responded very quickly, sending out a tech right away to assess the damage. Then, over the next several days, two very professional technicians, Taylor and Casey, worked quickly and diligently to remove damaged flooring and cabinets. Project Manager Darrell kept us well-informed and was incredibly quick to respond to our questions and concerns. The service provided by DryWorx was exemplary in every way, from the efficiency and thoroughness of the work performed, to the outstanding communication and customer service. If--unfortunately--you ever have to deal with water damage, call DryWorx immediately!

I experienced water damage at my property caused by a burst pipe, which resulted in flooding and…read moredamage to my bathroom and below the crawl space. I received immediate and comprehensive support from Robinson Restoration, who responded promptly to assess the situation. I communicated directly with project manager Arealius Stark who provided direct support, insight, and discussed the plan of action. His professionalism and person centered approach dealing with a highly stressful situation has been amazing. Juan and Jorge Mendoza were soon dispatched and ensured to secure the area by providing dehumidifier and restoring damage to the floor, walls, and crawl space. Adam S. arrived and ensure the insulation was removed, cut out damaged area on the drywall, including floorboard, and ensured that a proper system channeling electrical was in place to perform job. He went above and beyond to repair and get things moving to close out the job. I have seen the attention to detail and motivation to get my place better than before. I would highly recommend this team and overall company for any water damage and restoration needs.

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Update: YES, I am a customer! I have a receipt for work done. The automatic response generated 2…read moreseconds after I submitted my review is the same response your company generates for every negative review. What a coincidence that you don't have a record of any of these transactions! Original Review: This company commits legal robbery and piracy. I should have known that a company like this is all about extraction; I should have checked this site for references. When the plumber (employee/franchisee?) got here, he told me the job of unclogging the toilet sewer line would cost $840, guaranteed for six months. I told him no way. He then offered to do it for $500, no guarantee. Stupid me said okay. It literally took him 20 minutes to get his equipment from the van and unclog my toilet! How much he gets and how much the company gets, I don't know. But, don't you miss the days when your plumber was the guy your kids or grandkids kids' went to school with? He lived in your neighborhood, and you saw him regularly at the Boy Scout fundraiser? He was part of your community, and he cared about the people he served. You were also someone who cared about your community and offered your services at a reasonable rate. I want that world back!!! This guy said he just drove all the way from a job in Salem, which is why he was willing to do it for a so-called discount. The story continues. Because the toilet had overflowed, he recommended I get an expert over here to make sure no water had penetrated the walls. The expert comes and tells me I have to tear out my walls and have them "contain the situation" for another $4k. I called my daughter, who works in remediation, and she said I could just make a small opening in the walls, spray some bleach water in there, put a fan on, and let it dry out. I could do all that for about $400! So sad! I should say, however, that the technician, Mag, was friendly and kind, and I don't blame him for how ridiculous this company is.

I was thrilled to call and be told that they were scheduling for a two hour window beginning at…read morethat very moment. Within an hour I received a text saying 'We are running behind schedule for your service call, but you are next in line" etc. etc. It is now two hours past my two hour window and I have received five messages saying the same time. I called the number on their app to cancel and the person who answered the call said. They are really backed up, I can't see them getting to you for 2-6 hours. If you do get on the list with Roto-Rooter spend some time calling other vendors. One who promises tomorrow morning, might just arrive before the Roto-Rooter two hour window.

Richard and Travis did an amazing job assessing our unit for mold and excessive moisture. Really…read moregave a lot of helpful insight on the problem as well as a very detailed report and remedy quote. You both really made a very stressful situation easier to bear, so thank you for the great customer care. Also the woman on the phone when I scheduled was very helpful even thought I could tell she was very busy, and I don't remember her name (Sherry?) but she followed up with me post appointment and made sure we got taken care of, so I appreciate everyone's effort all around at PNW Restoration. Will definitely use your company for any future needs.

These guys are the last people you should trust with your home and belongings. The air scrubber…read morethey brought left a horrible smell on all my belongings. It was evident they didn't cahbeb a filter from a previous job.They overcharged, were deceptive, and did not take the steps I was told they would to constakn the issue. All of bollokging are essentialy ruined and the original problem is still there. There is a reason they have bad reviews compared to other companies. At all cost avoid these guys.