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    Emerald Auto

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Emerald Auto

    Auto maintenance

    Auto fluids and filters maintenance

    Auto repairs

    3 More Services

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Emerald Auto Photos

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    Recommended Reviews - Emerald Auto

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    1 year ago

    Brian is amazing. He's worked on various cars for me. He is honest and trustworthy. Absolutely recommend

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    6 years ago

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    14 years ago

    Fair prices, friendly workers, and a great family run business!

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    Tire MD - Tire MD - Auto Repair - Bristol RI

    Tire MD

    (36 reviews)

    In this day and age where customer service is the exception rather than the rule, I can not say…read moreenough about Tire MD. I have used them in the past for tires issues, but I just needed my car inspected and have to say that they went above and beyond in providing the service. There was an issue that would have prevented the car from passing, and they called me to tell me, offering me options, and helping me make the decision for the best value and outcome. No pressure, no hassle, just great, friendly customer service.

    I brought my car to Tire MD for a routine fluid change, including the differential and…read moretransmission, which cost me around $2700. My vehicle had no issues before the service, but immediately after leaving the shop, it started making an unusual noise. I called Tire MD right away and was advised to bring the car back the next day. Upon returning, they initially told me the noise was due to a tire issue. After saving up, I brought the vehicle back for new tires, but then they informed me that the noise was actually coming from the differential/transmission. Notably, Tire MD is the only shop that has ever worked on these parts of my vehicle, and the noise began right after their service. I calmly explained this to the owner, who unfortunately responded by lashing out at me, accusing me of making baseless claims, and dismissing my concerns by saying it's a common issue with these vehicles. However, this problem only arose after their work on my car. Now, I am faced with the burden of legal fees and the cost of a new vehicle. This experience has been highly disappointing and stressful, and I cannot recommend Tire MD based on the service and treatment I received.

    Safe Way Auto

    Safe Way Auto

    (19 reviews)

    At Safeway you're not just a customer. You're apart of the family. Atleast it feels that way…read more Everyone there is very welcoming and wants to make sure you get everything you need while there. They explain all repairs completely and gain your approval before doing any work. There are no surprises once the work is done. Honest and trustworthy qualities are hard to find in today's times.

    I wasn't going to post a bad review because I had been satisfied with Safeway in the past, but due…read moreto my ladt experience, I will never go back. I had to have my car towed to Safeway one night a few months ago. The engine worked fine but stick shift would not get out of park. It was there overnight. I called the next day and they said they'd have to order a part and it would probably be in the next day or the one after that. They said it would only take a few hours once they got the part. I called after 3 days, then four days, then I waited a couple of days more before calling. They said the Ford rep should be in that afternoon. I called around 2. He didn't arrive. I waited 11 days for the part to come in. I called the Ford dealership in Seekonk and asjed how kong should that part for my particular car take to come in. They said the next day; 2 at the very longest. When I finally called on the 11th day, they said it would only take a couple of hours and they would call me when it was ready. I waited almost all day. They close at 5 pm. I called at 4:45. It wasn't ready they said. I drove with my sister to Safeway and got there just before 5. They said it was ready and parked on the side of the building,but they obviously had no intention of calling me. When I paid my bill, the guy said that the area around the stick shift was covered and caked in crud. Now this is when I decided thst I would never go back to this establishment. Because I have an extremely clean and well maintained 2008 Ford Explorer. Many people have comnented on how it looks almost brand new. I wash and wax the exterior faithfully. I shampoo the carpets myself and they look brand new. I DO NOT LEAVE AN OUNCE OF TRASH IN IT...EVER! I DON'T EAT IN IT. AND EVEN MY GRANDCHILDREN KNOW THAT GRANDMA KEEPS HER CAR CLEAN and they throw out any trash. So when they told me there was "Caked on crud" in the front console, I knew they were lying to me. I think they lied to me repeatedly about when the part would arrive and I KNEW they were lying to me about the filth in the stick shift area. That is the worst thing anyone can do in business and definitely don't ever lie to a woman. I do not recommend this business and will never return.

    Rolands Tire Service

    Rolands Tire Service

    (32 reviews)

    I've been a loyal customer of Roland's Tire Service and have spent thousands of dollars here over…read morethe past year, but my most recent experience was beyond disappointing. Less than a year ago (about 10,000 miles), I bought four brand-new tires and had an alignment done here. Recently, I brought my 3-year-old car to the dealership for a recall and mentioned excessive road noise. After inspection, the dealer told me all four of my tires were cupped. They checked the wheel bearings, suspension, and steering -- everything was tight. Sure enough, when I got home, I checked myself, and they were right: all four tires are badly cupped. Wanting to give Roland's the chance to make things right, I brought the car back and explained what happened. I made zero demands, accusations, or complaints -- just explained the situation and was hoping for a simple alignment check and fix. Instead, I was met with immediate hostility from the manager. His response was basically to blame my driving and claim the alignment could have been ruined within a month of getting the tires installed by hitting potholes. I've been in the trade for 25 plus years and know how alignments and tire wear work. My old tires wore evenly; these new ones, installed with an alignment, are now all cupped after 10k miles. That points to an issue with the setup. The manager's "solution" was either pay $50 for a quick toe adjustment (while it was already on the rack) or buy four new tires. No empathy, no ownership, no apology -- just finger-pointing. This $50 adjustment would have taken less than 5 minutes mind you. He had his tech literally get the car on the rack to show me a report of an alignment that wasn't really out of spec. It was worse before I had the tires installed 10k miles ago. I have done literally hundreds of alignments working for Goodyear and the final outcome is only as good as the initial setup. They are easy to manipulate. Toe & go is not a 4-wheel alignment. The proof is in the tire wear. The printout today was virtually the same as it left 10k miles ago and the tires are cupped. Riddle me this? Even basic professionalism was missing. I was accused of also driving the car with low tire pressure which would cup the tires. 30PSI..... I asked what the spec was, and he told me it's on the door jamb. Which is correct but how can you tell me its low if you didn't look at the spec yourself? By the way the spec is 33 and when I got home, I checked the pressure, and it was 32. Honestly at 28 PSI the tires aren't going to cup that bad on only the inside edge. It's an alignment issue. What bothers me the most is the complete lack of customer service. I wasn't looking for free tires -- just accountability, respect, and maybe a simple alignment correction. Instead, I was treated rudely and dismissed. The manager basically gave me the cigar and said take it or leave it. $50.... Was this worth it? Making the adjustment and being empathetic would of easily avoided this review. It's sad because I supported this shop, even tipping the techs on jobs because I know the work they put in. But after this, I can't justify coming back. A little humility and care for customers would go a long way. Please take the time to read other reviews. You will see the trend of an egotistical maniac that admires praise but will tolerate zero criticism. Not crying over spilled milk but do better. Be positive and Good luck on your future endeavors.

    I damaged my rim and tire clipping a curb! I called rolands to get a tire. I also ordered a…read morereplacement rim from ebay motors. This was on a Thursday. By Monday morning I had rim they had tire. I went over about 12:30 pm. They were very busy but they had no issues take me in. They installed the new rim, and tire. Tire was a difficult job, very strong bead! Everything was done extremely well! I looked at the bill and thought they had way undercharged me for all the labor and asked that I thought it was to low! Nope was the answer. I highly recommend this tire shop! I have been using them for 5 years now, never an issue, great staff, great service. We have 4 cars and do our summer to winter changeover as well. I highly recommend you shop at Roland's in Fairhaven!

    Emerald Auto - autorepair - Updated May 2026

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