In this day and age where customer service is the exception rather than the rule, I can not say…read moreenough about Tire MD. I have used them in the past for tires issues, but I just needed my car inspected and have to say that they went above and beyond in providing the service. There was an issue that would have prevented the car from passing, and they called me to tell me, offering me options, and helping me make the decision for the best value and outcome. No pressure, no hassle, just great, friendly customer service.

I brought my car to Tire MD for a routine fluid change, including the differential and…read moretransmission, which cost me around $2700. My vehicle had no issues before the service, but immediately after leaving the shop, it started making an unusual noise. I called Tire MD right away and was advised to bring the car back the next day. Upon returning, they initially told me the noise was due to a tire issue. After saving up, I brought the vehicle back for new tires, but then they informed me that the noise was actually coming from the differential/transmission. Notably, Tire MD is the only shop that has ever worked on these parts of my vehicle, and the noise began right after their service. I calmly explained this to the owner, who unfortunately responded by lashing out at me, accusing me of making baseless claims, and dismissing my concerns by saying it's a common issue with these vehicles. However, this problem only arose after their work on my car. Now, I am faced with the burden of legal fees and the cost of a new vehicle. This experience has been highly disappointing and stressful, and I cannot recommend Tire MD based on the service and treatment I received.

We were visiting from Maine when our tire pressure sensor showed our two front tires were low…read more Friends of ours whom we were visiting recommended Safe Way to see what the problem was and get us back to Maine. The Safe Way staff, although busy, took our car right in and fixed the problem. The service was superb, staff welcoming and friendly, and our tire pressure was back to normal after they fixed it. AND the charge was extremely reasonable. Thank you, Safe Way!!

They my main obvious wiring issue but also two slight but nagging problems, that other shops could…read morehave charged a lot for, and charged me a very fair price. I was shocked that they didn't turn this into a very high priced job.

Stopped in without an appointment for a slow leaking tire. They took care of it (found a nail in…read moreit) and patched it. Great service, very professional and courteous and efficient. Been here before and will return. Highly recommend.

I made an online appointment on Friday the 10th of October for Monday the 13th. I received a…read moreconformation email shortly after submitting the request. I also received a "friendly" reminder text on Sunday about my appointment on Monday. Fast forward to Monday morning I arrived 15 minutes prior to my scheduled appointment at 8am. Imagine my surprise when I see a sign on the door that states they are closed. Amazing customer service. (sarcasm) I'm sure others had this same issue. Maybe online booking isn't for Henry's.

I recently received the gift of a "Frankenbolt" in one of my tires. I was actually on my way to…read moreRoland's to get it looked at when it went flat. After an hour of rocket science (deducing how to get the spare un-cabled and finding the tire jack), I finally got the spare on and made it there. All that after minimal bloodshed and only two or three four-letter words. Now I've been going to Roland's for years and have always had great service. I don't know much about tires but they always do their best to listen to what I need and make their best recommendation. I never walk out feeling taken advantage of and this time was no exception. I got one decent quality tire at a good price and they ended up fixing the stem on another that was leaking free of charge. The cherry on top was the very next day when I went to re-cable the spare to the undercarriage. Dreading the session after struggling to take it off the day before, I discovered that they had already quietly done it. Guys, don't change a thing; you've got my business!

I've been a loyal customer of Roland's Tire Service and have spent thousands of dollars here over…read morethe past year, but my most recent experience was beyond disappointing. Less than a year ago (about 10,000 miles), I bought four brand-new tires and had an alignment done here. Recently, I brought my 3-year-old car to the dealership for a recall and mentioned excessive road noise. After inspection, the dealer told me all four of my tires were cupped. They checked the wheel bearings, suspension, and steering -- everything was tight. Sure enough, when I got home, I checked myself, and they were right: all four tires are badly cupped. Wanting to give Roland's the chance to make things right, I brought the car back and explained what happened. I made zero demands, accusations, or complaints -- just explained the situation and was hoping for a simple alignment check and fix. Instead, I was met with immediate hostility from the manager. His response was basically to blame my driving and claim the alignment could have been ruined within a month of getting the tires installed by hitting potholes. I've been in the trade for 25 plus years and know how alignments and tire wear work. My old tires wore evenly; these new ones, installed with an alignment, are now all cupped after 10k miles. That points to an issue with the setup. The manager's "solution" was either pay $50 for a quick toe adjustment (while it was already on the rack) or buy four new tires. No empathy, no ownership, no apology -- just finger-pointing. This $50 adjustment would have taken less than 5 minutes mind you. He had his tech literally get the car on the rack to show me a report of an alignment that wasn't really out of spec. It was worse before I had the tires installed 10k miles ago. I have done literally hundreds of alignments working for Goodyear and the final outcome is only as good as the initial setup. They are easy to manipulate. Toe & go is not a 4-wheel alignment. The proof is in the tire wear. The printout today was virtually the same as it left 10k miles ago and the tires are cupped. Riddle me this? Even basic professionalism was missing. I was accused of also driving the car with low tire pressure which would cup the tires. 30PSI..... I asked what the spec was, and he told me it's on the door jamb. Which is correct but how can you tell me its low if you didn't look at the spec yourself? By the way the spec is 33 and when I got home, I checked the pressure, and it was 32. Honestly at 28 PSI the tires aren't going to cup that bad on only the inside edge. It's an alignment issue. What bothers me the most is the complete lack of customer service. I wasn't looking for free tires -- just accountability, respect, and maybe a simple alignment correction. Instead, I was treated rudely and dismissed. The manager basically gave me the cigar and said take it or leave it. $50.... Was this worth it? Making the adjustment and being empathetic would of easily avoided this review. It's sad because I supported this shop, even tipping the techs on jobs because I know the work they put in. But after this, I can't justify coming back. A little humility and care for customers would go a long way. Please take the time to read other reviews. You will see the trend of an egotistical maniac that admires praise but will tolerate zero criticism. Not crying over spilled milk but do better. Be positive and Good luck on your future endeavors.

Do yourself a favor and stay away. My husband took our SUV for a new muffler and inspection. Upon…read morepicking up the car and checking the work he found the catalytic converter gone and.Straight pipe welded in it's place . They didn't expect us to check their work.After filing a police report they called us to come pick up the converter and offered to put it back on lol. They did pass the inspection without the converter lol. Bunch of crooks.

This morning I made an appointment for an emissions test at 1:30pm. when I showed up at 1:25pm, no…read moreone was there. the store is locked, the lights are off, and there is no sign offering an explanation. Why accept a booked appointment if you're not open? Unprofessional or uncoordinated or both.

Brought our 2024 Prius Prime Plugin Hybrid that would not start this morning without first charging…read morethe engine battery. 3rd time this has happened since purchasing this Prius new. Pat took time to test the battery. Though we are still not sure what is causing the issue mentioning all possibilities was very much appreciated. May have to go back to the dealer. Thank you so much, Pat.

I have a 2012 BMW with 90K miles that Pat has been maintaining for me the last 5 years. During this…read moretime, I never had a repair problem until yesterday when the warning light came on about the drivetrain. Of course, I was concerned and expected a major repair bill. I took the car to Pat and he stopped what he was doing and started to diagnose the car. He then told me that most likely it wasn't serious. I told him I had an important doctors appointment the next morning and asked if I should rent a car. He said "leave the car with me." Later that day, he called me and said the car was repaired! Wow, was I grateful and relieved that he was able to fix the car the SAME DAY! I always trust Pat. He and his team are very customer focus, honest and competent. Plus, his repair services are very reasonable. I highly recommend Aguiar's Auto Repair!

I am very impressed with my whole experience at Bayside Auto and Tire Care. The front desk…read moreassociate, Matt, was not only professional and fast, but personable and genuine. It is difficult to come by a mechanic establishment that is precise, committed and thorough. Throughout my whole experience, no one made me feel small or clueless; AKA no one patronized me. I find that is not common as a young woman going to a mechanic. I will certainly be back here for all of my car needs moving forward. The prices are unbeatable AND they offered me a military discount. The man who worked on my vehicle explained things so well and truly seemed to care about my safety. Not once did they appear frustrated with me for my questions-and there were a lot of them- and I respect the way they conduct business. My vehicle went in early afternoon and was ready by early the next morning. I received a rental car free of charge which alleviated my stress significantly. Thank you to everyone for your help!!! I'm almost looking forward to the next time my car needs work because I'm not nervous that they'll try to pull a fast one on me or anything like that. Well, I don't want my car to need more work lol, but if it does, I trust this place totally.

very disappointed with this service. I went in to just to see if I get a new tire. They told me…read morethey needed to order a new one. You were supposed to call me back that day. I never heard from you. I called the next day. And I never heard from you again. Very poor customer service you put me out of another day of work. Not very professional very disappointed. I will not be back. There are many other places in Fall River that will take care of me and make sure that my needs are met and not just left to the side wondering what's happening

always done well by me. I find the work to be good and the prices to be fair. Would highly…read morerecommend Leo.

I had some body work done recently and Contente's was excellent. They provided a really fair…read moreestimate, worked with the insurance company and completed the work in a timely manner. They were very professional and friendly. They gave me a great deal of confidence in their ability to get my car fixed. Highly recommend them.

I have been going to Burke's Automotive for years. They are by far one of the most trustworthy,…read morehonest, hardworking and fairly priced mechanics in the area. Bill and the team really go above and beyond, communicating with you on what's wrong with your car, and provide you with options and do diligent research to get you the best quote for your needed parts, helping to keep costs down. I have never experienced any issues with their repairs, they do incredible work and I really recommend them.

These guys are awesome! Great work ,fair prices, always accommodating. Very honest, they never try…read moreto get me to do more than is neccessary.

I cannot recommend JRA enough. They were communicative, professional, informative, and kind. They…read moredealt directly with my insurance company and explained everything clearly throughout the repair process. My car looks better now than when I purchased it. Additionally, to my pleasant surprise, it was also spotlessly cleaned inside and out! I hope I won't need them again, but if I do, I am not going anywhere else.

Excellent experience they were very professional and the car looks like brand new. Highly…read morerecommended