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    Emblem Enterprises

    4.0 (14 reviews)
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    I ordered simple name tag patches on 7/5/17. I specifically told the representative that I was going to pick up the patches when they were ready. I told her verbally and in writing more than once. I received an e-mail on 7/21/17 that they were shipped to me. I immediately called and I went to pick them up that afternoon. When I saw them they were not what I ordered. I ordered rectangular patches and they gave me them oval shaped and the font was very thin. They felt cheap. I asked for them to be replaced for what was ordered. I sent an e-mail of the font and shape I wanted and asked for a sample before they were processed again. When I received the first production sample ONE WEEK later on (7/28/17) the only thing different was the shape, the font was still the same. On 8/1/17 I received another reproduction sample and it was the same font. At this point I realized I was not being taken seriously. I asked for a new scan immediately otherwise I would cancel my order. On 8/2/17 I still hadn't received a new scan. I called and was told they wouldn't have a new scan for me until 8/4/17. Keep in mind these are simple name tag patches. I had to cancel my order on 8/2/17. I haven't received a call apologizing or trying to make it better. Not good for customer service. This is a picture of one of the items Emblem Enterprises was trying to give me.

    CTW MC NOMADS CLUB PATCH

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    Review Highlights - Emblem Enterprises

    When you call them, I would HIGHLY recommend you ask for Kitty.

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    Yes  Embroidery - Smirnoff X Taylor Strategy

    Yes Embroidery

    4.9(154 reviews)
    9.0 miValley Glen
    $$

    We had an event and Eli and his team came to do customed travel cases embroideries on the spot…read more It was very successful, clients loved it. Eli's team is super nice. Communication was great! We will definitely stay in touch for future events. Thank you!

    I brought a personal item here to get embroidered for my fiancé in time for Valentine's Day. This…read morewas a very small but special project agreed upon to be done on a certain date before I brought it in. It was a simple phase on a pocket square that he would wear on our wedding day. The price was high for a small project but due to the great reviews - I felt it was justified to make sure it turns out well and look professionally done. Initially they were great with showing you pictures of the placement and helping with font and size suggestions and were quick to communicate through email Then I was called ON THE DAY that my project was due to say that they've damaged my item beyond repair - oil stains or some sort of stain created by the process of the machine. They have took it upon themselves to reorder my item from the original vendor and are now waiting for the item to come in (unknown amount of days). While I appreciate them taking the initiative to replace and fix it (luckily it can be replaced)- I'm still without the sentimental gift I had planned ahead for tomorrow. I did wish there was communication prior to the due date After the owner also called to follow up and apologized and did his best to rectify the situation. The communication thereafter was also great in updating when my product came in and estimated time of completion. They were nice enough to ship it to me as it was hard for me to find a time to pick it up during work hours. I ended up getting my product and we are satisfied with the end result and it turned out as I hoped.

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    Custom CSUN sash-white lettering was embroidered by Borders Custom Embroidery

    Emblem Enterprises - custommerchandise - Updated August 2026

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