They were very easy to work with. They gave me a quote over the phone and stuck to it. I would…read moredefinitely recommend them. The quality of work was excellent. They even fixed my windshield wipers so they fit like they are supposed to. Op

The guys at Royal RV have gone above and beyond to get me into the perfect camper. Kolin, Josh, and…read moreTerry made my experience buying from a dealership top-notch, from shopping and looking at options, to financing, to continuing to help me after the purchase was complete. I highly recommend going to see these guys if you are in the market for an RV, I definitely will be back in the future!

We own a used Cruiser 2552, we have gotten help and repair and a tour when we took the Coach in. No…read morecomplaints! Picture below adding new awning, Coach didn't have one. Shop is clean and efficient.

Incompetence and indifference a bad combo. Bought a used unit they had taken on trade. Unit well…read morecared for with low miles. Ensured multiple times how unit had been winterized, oil changed, and that unit was ready to roll. Asked twice if a pre-delivery inspection checklist was utilized. Ensured they did so, and that it was completely ready to go. Took unit straight to outdoor storage for 3 weeks and had several days of freezing temps. Weather warmed for a short time, so we used the RV. Discovered unit had not been winterized, grey tank was ~2/3 full, black tank ~1/3, no anti-freeze in pipes, oil not changed, generator exhaust pipe was hanging loose below unit, all tires low air pressure. Brought unit back expecting nothing more than an explanation of how this happened, an apology and a quick fix of these items. No apology, empathy or taking of responsibility. Reluctantly agreed to fix the items but made us leave it without a clear return date, which ruined our planned Thanksgiving trip. Upon pickup, thought we would get a better explanation and some kind of apology, maybe a wash of the RV to make us feel a bit better... but instead, more excuses, double talk, indifference and attitude. Do yourself a favor and avoid this place... we are certain, the same stuff is happening with their own Phoenix products. Quality assurance and customer service would be evident throughout the company if they were important to them! Like Share

We were staying in Shipshewana and had a problem with a front wheel bearing. I checked the reviews…read moreon Allegiant and called Tony early in the morning. He informed me he had room for me the same day. I drove my rig over and he not only took care of the front wheel, I also mentioned having problem with one of my slides not working correctly. Tony and his crew took care of both problems and had my rig to me the same afternoon. Clean shop and very reasonable price.

We were sideswiped on the highway and needed repairs. Allegiant was recommended to us and boy, are…read morewe happy with the quality of repairs and service! The workmanship is outstanding! We were kept appraised of the timeline as work went along. Although it took a little while due to supply chain issues in the RV industry here in Elkhart, it was WELL WORTH the wait. Our rig looks brand new. It's a beautiful job well done. We wouldn't hesitate to drive a distance to come back to Allegiant for any future repairs or service needs. Although it's a small shop, it's mighty. The staff is professional, courteous, and well skilled in dealing with any repair or body issues you might have with your RV. If you read the reviews on Google, they are a 5 star company in Middlebury, IN, and we can't say enough about how well we were treated and how beautiful our rig looks. We left a positive review there, too, we are so grateful for the awesome job you did. Thank you, to Tony, and the professional skilled people you have working for you. You are a true asset to the Elkhart RV industry.

We had an emergency situation getting a response for a part; I called and got an extremely helpful…read moreperson in the parts department...who dropped everything to assist me. Thank you again for the best service Kayla T. you were very helpful!!

Thor motor Coach sold me a lemon and I have had it in and out of warranty and it is still not fixed…read moreI have been told by professionals that the roof is not a new roof and I bought it brand new. They are the worst they never contact you they never get a hold of you and when they finally do they say they can't do anything or that you have to get a lawyer but they sold me a lemon and that is against the law and they need to make it right.

Let me preface this review with the fact that everyone we dealt with was very nice. This is a…read morenewer Lazy Days location and it really seems like they are still doing business like a Mom and Pop, not the way Lazy Days Corporate would run the dealership. Don't get me wrong, I love supporting small businesses but there are things about buying at a Lazy Days that are good and we were excited to become a Lazy Days customer after visiting the Tucson store a couple months prior. Elkhart could use with extra on site corporate training at the location. The communication breakdown between departments is astounding. Our story: We were not quite ready to trade in our camper. We thought we would take a year to decide what we wanted then pull the trigger after finding a really good price. But we found exactly what we wanted and they did give us a better offer than what other dealers had offered. It was even attractive enough to trade instead of selling privately. So we put money down on one June 21. We had our bank check in hand within a few days. But our salesman left and we were handed off to someone else who couldn't even be bothered to show up for our closing. We heard "we will call you back" at least a dozen times from Sales, Finance and Service departments with no return call. Finance department was swamped with more deliveries than one person could handle and after chasing people to get a closing date, we finally got on the schedule for July 8. In contrast: Our neighbors loved the floor plan we were buying and found the same one at a dealer in Indy. They put money down on a Friday and had it home on the following Tuesday! Problems at closing: Numbers were wrong, changes needed to be made, salesman was needed, store manager was needed, paperwork girl was needed and service was needed. There wasn't one department that got it all right. Our walk through was stale. Even though we were trading in a similar unit, there were many features on this one were were not familiar with. Thank God for YouTube and a college education to figure things out on our own! Pros: Free sites at the dealership to camp on for your initial shakedown so you are there should you need help. Gabe in service was a bright spot. Very patient, knowledgeable and helpful. The hitch was installed for us and the very minor issues we found were repaired within a few hours. It's also very close to the factory so if there were major issues you'd be close enough to go to Millersburg for help. But Forest River is typically not loaded with major problems. Lazy Days also gives you a free 13 month or 260 night free membership to Thousand Trails and you can get service at any Lazy Days across the country. All in all we love our new camper and feel we got a reasonable deal in a volatile market. But Elkhart needs more corporate training. Checklists for each department to be sure closings go well would be stellar. More communication and teamwork would completely change the experience. It was incredibly stressful for us. Not fun at all. We aren't sure we will ever go back to this location.

I have been calling this place for over 2 weeks. they do not get back for nothing. whoever this…read moreDebbie is in parts is robbing this place blind. She blows smoke in Ur ass about anything you are trying to get, Even the person that answers the phone that shifts Ur call back to her can't get her to respond to her emails, everyone save Ur breath and don't even call this place' complete waste of Ur time. All i am trying to do is get a simple cargo door made for a Coachman Mirada 2015. Bein nice and kissing ass does nothing to help you. Including a respectable person gets you nowhere, Coachman RV in Middlebury is just as useless, I was told by Amber Aswald at that place' That we are not good at keeping records. Wasted over 2 weeks with her. She to takes 3 days to get back to you each time you interact with her, They the piece of junk' and they can't even get you simple cargo door for Ur RV that you spent over a $100.00 for,

This is a great park. I went up to the service center to find out where I could buy a hose as mine…read morewasn't long enough Patty was opening her car door to leave for the day when I came up. She said that they had hoses and proceeded to unlock the shop door and check me out with a brand new hose. Patty went way above and beyond and I will be forever grateful. Will see you next year.

Stayed for about a week in the RV park. Absolutely loved the office staff, very professional and…read moreaccommodating. Can't ask for more than that. Park was roomy, easy in and easy out with large fifth wheel. Sites level, water good, power within specs. Looking forward to next year!!!

We've spent a few years on the hunt for the perfect toy hauler 5th wheel. Prior to visiting Grand…read moreDesign, we were pretty sure we knew what we wanted and now, after a tour and seeing everything, we're positive! The tour itself was fabulous, from the moment we called to get information, joining the other guests, the plethora of information and seeing first hand how well the Grand Design trailers are made. Although you can't walk through all of the trailers at their plant, they have a local dealer that has a plethora of floor plans nearby. Following our trip and tour, we ended up having a list of questions. We were able to call and get every question answered, which was fabulous! Definitely pleased with everything we have learned about Grand Design.

Warning, do not buy any RV from Grand Design, we bought a 2022 Transcend and it has been falling…read moreapart since day one Interior ceiling panels falling down, water leaks, outside panels falling off on the road, furnace failing, these RVs are unsafe and all Attorney Generals across America should get involved, if there are any attorneys out there that want to start a Class Action Lawsuit im in line. Just got back from Yellowstone and the furnace failed again, we froze our buts off, off to Walmart for a small space heater. Another faucet leak, there are no water shut off valves, now your whole RV has no water until you fix the issue. Grand Design I want my money back, you can have this POS trailer Grand Design told me on a recorded line there are no lemon laws for RVs, we'll see about that Boycott Grand Design Transcend trailers, they are junk. We bought a new 29 foot travel trailer in 2022 and it has been in the shop more then it's on the road, it's falling apart, panels falling off, furnace issues, water leaks, Grand Design gives you the run around