I first want to applaud the technical support team at Lippert, I encourage you to open a ticket with this team if you are having a problem with your RV that is using Lippert Components. In my case my Power Gear Levelers failed so I reached out to their support team mainly Zack and Bill we worked through the troubleshooting process they tracked our progress as I checked and verified a number of components throughout this system. It was so nice to work with a team that documented everything so when I called repeatedly over the course of a week I didn't have to start fresh each time I called.
RV parts aren't cheap so I highly recommend you work with their technical support specialist verses just randomly changing parts or letting your shop or mechanic troubleshoot the issues without using this resource. In my case we found my hydraulic pump motor had failed after I verified I had the correct communications between my touchpad and control module then I found I had the correct voltage to my solenoid and once I energized the motor I had voltage at the motor but the pump motor didn't spin so I knew the DC motor had failed - I ordered the motor from Lippert and although their shipping process could use some work as well as their pricing I was able to expedite it and got it after a few days. The install was fairly straightforward and my issue was resolved once I repaired the motor - over-all a good experience... read more