I give this salon and Erica 100 out of 10! My mom had an appointment for a pedicure with Erica. I…read morewas immediately impressed with the cleanliness and set up of the salon. Erica is amazing and wonderful. She was kind and gentle to my elderly mom who has specific issues with her feet. She took her time and really made my mother feel comfortable and relaxed. We absolutely love her and the salon. I will take my mom only to this salon.

Nikki is great. The salon is conducive to relaxation. If you're not into gossip and badmouthing,…read moreyou'll love this place!

Moving here only a year ago and had been with the same hair dresser since I was 16, caused for a…read morelittle nervous to even try and look for someone to trust. I asked a few girls from work if they recommend anyone and no one highly recommend anyone which made me even more nervous.... thinking 'am I gonna have to drive 4hrs back home just to get my hair done' Nope! Yelped hair stylist in the area and Lauren-Ashley's came up, with 5stars. Was able to talk and schedule an appt quick and easy right there through Yelp and was corresponding directly with Lauren-Ashley her self If there could be a review for 10s - I would. Not only did she do exactly what I asked for (which I have to say NOT a lot of stylists know what they're doing unless they've been doing it a long time), but she was GREAT!!! Wonderful, clean atmosphere. She was professional, friendly, kind and KNOWS what she's doing!! THANK YOU!! Can't wait to go back!

Lauren is an excellent hair stylist. She's friendly, courteous and professional. My daughter and I…read moreboth had cuts and color and Lauren did a fantastic job. We're thrilled to have found her salon. We will definitely be back.

My son is thrilled with his new haircut.. Michelle is the best... Friendly genuine service..We…read moredefinitely have a new hairdresser

great service, reasonable it's a great location for anyone in Salem and everyone there is nice and…read morethey seem to enjoy working together.

I called 1 week prior to my appointment to confirm that 1.5 hours would be enough time to have the…read moretrim and color completed to get to my next appointment for the day. I specifically said that my next appointment was at 4 pm. I was assured that it was not a problem and that my hair would be done easily in that amount of time When I arrived for my appointment I was informed by a student stylist that my appointment would not be with the person I had scheduled to have my appointment with, but would be with a different student stylist. First of all, the "instructor"/"owner" was nowhere to be found. She arrived after the students had independently began the process of dying my hair. When she did arrive she had two clients of her own who had been waiting for quite some time for her arrival as well. She began to announce to everyone in the room that she was late because she was at the "DMV and was the next number to be called". I was quite surprised by the nonchalant attitude considering people had been left waiting. As the minutes ticked by I had let the student working on my hair know that I had an appointment and that it was at 4 pm. I could tell by her reaction that she had in no way been told/notified of this even though I called a week ahead and spoke to her instructor. When time became a real issue, I am sitting there with my hair drenched in dye and the students doing their best to remedy the situation. The owner/"instructor" is working on her own client and begins to try and blame the entire situation on the students performance. It was one of THE MOST rude, unprofessional, and tactless things I have ever witnessed from a "professional", "instructor", or in a salon, period. When I began to explain that I spoke with her on the phone a week earlier, she decided to turn the blame on me as well stating "Well, we spoke on the phone and you have really long hair so it's hard to tell when someone is on the phone". At no point in our telephone conversation was I asked how long my hair was, I was simply told 1.5 hours was not a problem. The story ends like this, there was no time left to cut my hair nor was there time to completely dry or style it. I left the salon with uncut and more than half wet hair. The "instructor" did not offer to fix/remedy the situation in any way. I paid for the color and tipped the student (because she did a good job on the color and in NO way was this situation her fault). As I am about to walk out and leave with my hair an absolute hot mess, the owner says "I hope we didn't make you late" with a smile on her face. I have had my hair done many places at many different price points and have even went to cosmetology schools for hair and other services in the past. I have never encountered such unprofessional and poor service anywhere. It is certainly the first time in my life that I have left a salon without the services I booked being completed or with WET HAIR. The complete lack of professionalism on the part of the "instructor" was truly unbelievable. Once again, I would like to reiterate that the student did a great job and I am happy with my color. They should have never been put in that position.

I had an appointment this morning with Haley at 9:00. She texted me asking if I could come in at…read more9:30, which I agreed to, but did notify her I would have to run to work right after (since this appointment now set me 30 minutes behind). I didn't receive a reply, so at 9:20, I followed up to confirm that she was still coming in at 9:30. It was then that she notified me that she would actually not be there at 9:30. I felt that my time was disrespected, and that this situation was not handled professionally, especially considering I could have gone into work earlier and I had to follow up for her to tell me she would not make my appointment.

Yes I recommend Hair Experts. Very convenient to town of Christiansburg. Debbie Pendleton is great…read morevery knowledgeable in hair cutting and color and any needs u may have. Excellent job thank u Debbie

The inspiration pic (left) versus the haircut I received (right). I didn't really realize how bad…read moreit was until I just got home. Not sure what happened, but I won't be visiting again

I had got my lashes done many times and around this area, Juliana is probably the best. She's…read morereally gentle, calm, and meticulous. My lashes are always pretty thanks to her. It looks really natural and I often get compliments on it. Oh the glue she uses doesn't sting!

Great stylist and very knowledgeable with hair color. Love the atmosphere and highly recommend…read moreMallory

I had a good experience with African Light braiding. Ms. Sophia did a quick and professional job. I…read moremoved here from Houston and was skeptical about allowing someone new to do my hair. I chose the right place and I was in good hands. Sophia singlehanded completed my braids in a short amount of time. She can catch short hair with ease and offers other services as well.

Did my box braids so nice and neat and she was quick. Very affordable. Very professional.read more