We had a fantastic stay at this Virgin Hotel! This was my first time at a Virgin property, and…read morewhile it's clear the building itself is older they've done an excellent job modernizing the space. Check-in was smooth, and we really appreciated being able to check in early. The room layout was thoughtfully designed, with the shower and water closet conveniently located near the entrance. I especially enjoyed the small touches, like the adorable hot water kettle--perfect for my morning tea--and the stunning city view at night, which made the stay even more special.

Happy to know this property existed in the heart of beautiful Chicago…read more It has all I needed and wanted. A restaurant, bar, cafe, and vibes for days. Housekeeping; so courteous. Front desk; some people very good and friendly. Some had a face that was unwelcoming. Aesthetically pleasing and so much character. Sad to hear they'll be closing down soon. Otherwise, I'd be back.

We were nearby and decided to walk down for drinks. Being that it was later, we appreciated the…read moreatmosphere being relaxed and a spot we could pop into without a reservation that had a bit of everything to do, had we wanted to. They were offering a few specialty cocktails, but even the drinks we got that were standard (i.e. old fashioned,etc) were done well, especially for the price. The bartenders were pleasant and the vibe was relaxed. Would go again.

The Moxy brand is geared to young people who want a cool work vibe. It's a chain that focuses on…read moreminimalist amenities at a more affordable price in central locations. This hotel was located within the loop near the river, shops, bars and restaurants. The hotel rooms are basic and small. We were fortunate to get an upgraded room with two queen beds and an amazing view out the window of the city. The window was large and clean. The beds were comfy with ample pillows. Four pillows were provided. The hotel set up is a bit awkward. Room is best for one person as lacks storage for large luggage. Plus there is not a defined bathroom. The shower is within the bedroom. Fortunately the shower was frosted but you walk right into the bedroom so you must be comfortable with those you stay with. Plus the room does really have a deck and chair to work. The desk is a fold down from the wall. The chair for the deck is located on the wall and not really suitable for long term working on sitting as does not have a back to it. The best thing above this hotel are the staff. The front desk staff are super friendly and accommodating and aim to please. The bartender was super friendly and attentive as well. Lastly parking is not available right at the hotel. You have to walk two blocks. Plus parking cost 59 dollars and that's the discounted rate. Also not really a suitable place to drop luggage off. If you pull up to the front door, you are blocking traffic. Base on price of 400 dollars the night we stayed, I would say it's not worth the stay. Maybe it's worth 200 or less for Chicago.

This was a wonderful find. We enjoyed a corner table by the…read morefireplace, high top with a peekaboo view of the river. Beautiful Floor to ceiling windows. They've got a great appetizer and wine list for you to choose from the music was perfect. The service was great. We had such a wonderful time, sitting, watching people watching the city Gorgeous space. Great for couples or families and private events.

Pretty dismal experience. Theme of our stay was LATE…read more Arrived at 4:00 on the dot for checkin. However we had to sit in the lobby for 20 minutes because our room was not ready. So we sat there watching dozens of people get metal detected before going to the rooftop. So we were LATE to where we needed to go. Ordered $100 of room service. It was LATE so I called to cancel. Lady on the phone was rude, told me no and hung up on me mid sentence. I wasn't able to eat my share because well, it was LATE. Wife said her food simply wasn't good regardless. Something as simple as butter and jelly for the toast wasn't provided. Arrived back between meetings. Stood out front and in the lobby for over 15 minutes to try and give my keys to the valet attendant. No one was anywhere to be found. Wouldn't answer calls from the front desk. They finally took my keys then some dude chased me down saying they can't keep them and I have to keep waiting. Oh this made me LATE to my next meeting. $89 a day for poor performance was not worth it. I would 100% suggest parking yourself or a block over at London house. They always have 4+ attendants. Help with luggage and doors etc. oh and it's CHEAPER. We appreciated the room upgrade. The room itself was okay. It wouldn't get below 71 degrees and got upwards of 76 degrees during the day. Even with the shades closed. For as much as we spent, I would expect a lot more. Rooms were fine, but the service, in all aspects was not.

While searching hilton.com for a hotel to stay at on the day of my birthday, Hampton Inn Majestic…read moreChicago Theatre District was the first to pop-up within Chicago. I want to say that I have had my eye on this hotel for a while now after looking for Hilton hotel locations with a peloton bike, which this one has. Other than that, I loved that the location of this hotel sits in the heart of Chicago, surrounding a plethora of activities which made it the perfect choice for hotel stay to celebrate. Okay, it was an experience going up to the lobby area to check in at this hotel, a blonde moment as I am known for if you follow my reviews. The lobby is located on the 4th floor, so be sure to choose "L" for the lobby because there is no 4th floor button listed in the elevator. Me and two other hotel guests had an adventure going up to the lobby area after trying to figure out where the 4th floor button was. My experience with the receptionist working behind the desk was nothing less than professional. Since my room was already booked through Hilton Honors, the only thing check-in consisted of was a verification of my information, a briefing on what is offered, and the receptionist giving me my room key. For your information, check-in starts at 4:00 PM and check-out ends at 12:00 PM! If you have the Hilton honors application, there is the opportunity to check in with the application, choosing your room, and receiving a digital key, which will allow you to go to your room contactless without seeing a receptionist upon your arrival. I have not used this method, but if you are interested in no contact whatsoever then you can use it with the Hilton Honors application. After locating and entering my room, I thought to myself this is fancy once I took notice of the design and interior color which appeared so elegant! There was a variation of vibrant colors in the room from its curtains to the headboard of the king-size bed, the carpet, and a gold chair that looked like something out of your grandmother's house. Out of all, I just could not take my eyes off the curtains which reminded me of cherry blossoms because of the colors. Inside the bathroom there were liquid products by Gilchrist & Soames Zero% attached to the wall. Throughout my travels, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; its soothing pressure made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a comforter, an iron, ironing board, blow dryer, safe, comforter, a coffee maker (Hamilton Beach), a mini refrigerator, microwave, and USB and AC plugins attached to either the headboard of the bed, lamps, or the television cabinet, which added a nice touch to the room. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Hampton Inn Majestic, as expected, had an exceptionally beautiful inner interior! As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines during my stay. I must say that I was pleased to see several dumbbell weights, medicine balls, kettlebells, a decent selection of workout machines, and two peloton fitness bikes which charmed me out of my panties once I spotted them. And oh, honey did I enjoy it on my birthday with the lovely Hannah Frankson as my peloton instructor, who put my legs through torture during her low impact workout. Having the complimentary breakfast was a relief because I did not have to worry about finding a restaurant for breakfast in the morning. And I was highly satisfied with the quality of what was presented. It is served daily from 6:00 AM - 10:00 AM. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Majestic. As a resident, a few that I adore are Willis Tower, Millennium Park, and the Art Institute of Chicago! Next door is the CIBC Theatre, which I noticed upon my initial arrival at the hotel. And if you are looking to explore the city or outer part of the city, the Chicago Union Station, and CTA Train Station are very accessible to-and-from. I would surely book Hampton Inn Majestic Chicago Theatre District again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of interest in downtown Chicago. ~ Live every moment ~ Thomas G

This place is not a nice hotel. Check in is at 4pm, and if you wanted to check in earlier they…read morewould charge you, except they definitely won't have a room available. The entry area is shabby. If the hotel was priced as a budget hotel, say $50 or $100 less than the current nightly price, I could see staying here as the cheap option. But this level of shabby doesn't justify the price.

Stayed here for work 3 nights…read more Pros: Starbucks in the lobby Makeup mirror Restaurant Great shower Cons Small bathroom Slow elevators Far from convention center Key didn't work in gym. Had to get it another one (they were in the process of redoing the locks)

Customer service at first was amazing. the beautiful ladies checked us in and were very friendly…read more We didn't get to enjoy the city much so we wanted to add another night. there was a man named, Jamie, who answered the phone. he wasn't very clear on instructions so there was a bunch of confusion adding another night. it took about 30 minutes for us to do so. the manager stepped in and assisted us. then while getting ready to check out, we were heading to the elevator and saw about 8 other people that had been waiting for a long time. none of the stairs lead to the lobby or garage. the lowest it went was 10 but again we had to wait. i then approached a worker and asked if he had an elevator we could go down and he took us thru the employee stairs (who knows how long we would have waited if he didn't). the view was amazing but the rooms weren't

Good location, the room was spacious and comfortable, had all the basic necessities. The food from…read morethe cafe was great and the chef is fast considering it's a small kitchen. The rest of the staff however seemed to be annoyed anytime anything was asked of them, from the front desk to bartenders The woman at the front desk and she was rude and dismissive. I got there early so I knew the room wouldn't be ready but asked just in case. She said no rooms were available without checking. Ok, asked if I could leave my bags and she looked like she didn't want to deal with it. Came back again hours later and she still had the same attitude. During afternoon & evening hours you need to order food from the bartenders and they're also not very happy to take the time to do this. Both times different people were annoyed and even forgot to add something to my order. It got to the point where I purposely minimized any interactions with staff. I now see other reviews have similar experiences so not sure if it's this specific location or why the staff was so upset being at work.

We decided to stay here for our first Chicago trip. Upon entering the hotel, the lobby was very…read moreclean and inviting. Checking in was super easy and Anisa was very helpful with answering my questions and letting me know what the hotel offers. The room itself was beautiful. I felt like a VIP when I saw the words "Welcome Kaitlyn" on the TV. The pictures advertised upon booking are very accurate. The hotel is very close to train stations and numerous bus routes making it easy to get around, even without a car. I personally chose this hotel because it was part of the Amex Hotel Collection. I highly recommend this hotel whether you are an Amex cardholder or not. I would definitely stay here again.

As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in…read moreChicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience.

I stayed at the EMC2 Autograph Collection in Chicago and it's the kind of place that makes you…read morebriefly reconsider your own apartment choices. The room? Smart without trying too hard. Clean lines, moody lighting, and that subtle blend of science-meets-art that somehow feels both curated and effortless. The art isn't decorative filler; it's intentional. The whole property has that boutique confidence: not loud, not trendy-for-the-sake-of-trendy...just precise. The aesthetic walks a tightrope between laboratory chic and soulful design, and it doesn't fall. The restaurant deserves its own paragraph. The olive cake alone should have a publicist. The food is thoughtful, layered, and memorable without being pretentious. It feels like someone actually tasted everything before approving the menu; which, these days, is not a given. Location? Ideal. Walkable, central, easy. The gym? Surprisingly solid. Not the sad afterthought treadmill situation. An actual usable space. But here's the thing. Beautiful rooms fade. Art becomes background. Even olive cake, tragically, gets finished. What stays is service. And Nia. Nia is the reason my long stay didn't feel like a stay. It felt like being known. Her smile isn't transactional. Her care isn't performative. The attention to detail is quiet and precise. She remembered my name everyday and I was there for a while. Makes you think, "Oh, someone is actually paying attention." There's a difference between service and hospitality. Nia understands the difference. That's what brings you back.

The Langham is going down as one of my favorite hotels and arguably for sure top 5…read more The room was amazing and I was very impressed by the birthday set up my wife arranged with the hotel and a third party vendor. Our view was stunning and I loved I could see downtown and the river from our room. We booked the cinema suite for a cute movie night and I loved that. They had a cute popcorn station with candy and pop, plus you can order room service. The spa was amazing and the facilities were nice.

My wife and I are finally reflecting on our stay at The Langham, Chicago, from June 2021, when we…read moregot married and spent a few nights there with family. Although we grew up in the Chicago suburbs and know the city well, it was our first time staying at the Langham, and it left a strong impression. The most striking aspect was how spacious the room felt. We likely stayed in a Premier Room, which was quite large by city standards. The bed was massive, very comfortable, and just the right firmness. A detail that stands out is the space between the foot of the bed and the wall where the TV was mounted, which makes the room feel open and calm rather than cramped. The décor was elegant without feeling stuffy, highlighted by thoughtful touches like an espresso machine. The bathroom was another highlight: the frosted-glass window offered privacy while maintaining a sense of connection, and the rain shower had excellent water pressure and felt indulgent. The location is fantastic, convenient for work in the Loop, time in Grant Park, shopping on Michigan Avenue, or dining in River North or Fulton Market. During our trip, we ate nearby both nights, which made getting around easy and stress-free. The staff was warm and helpful throughout our stay, and breakfast at the hotel restaurant was memorable, even if the details are a bit hazy now. The lobby is beautiful, and several family members who stayed with us also commented on how much they enjoyed the hotel. At the time, pricing felt mid-range for a luxury hotel in Chicago, offering excellent value. It was summer, likely a less expensive time to visit, but even so, considering the room size, comfort, service, and location, it seemed like money well spent year-round. Thank you for such a wonderful experience. We would happily return and are eager to explore other Langham properties worldwide.

We were in town briefly for a wedding, and the JW Marriott was our hotel of choice. While not…read moreluxury, the hotel was very nice and comfortable, and the location was central to our wedding happenings. Everything was great until I checked out and discovered that I had been charged $88 per night for parking. That was quite unexpected. I had been in Chicago just a few months earlier and had paid $55 at the L7 Hotel. So I was shocked that the JW could charge so much. How is their valet parking better than the valet parking at the L7? I realize now that had I been traveling alone, and not with my family, it would have been cheaper to fly to Chicago, than drive the 4.5 hours from Ohio. Apparently the hospitality industry hasn't caught on to the current affordability crisis, or at least Marriott hasn't.

I typically stay here when I can while in Chicago, especially when the weather is bad, since it's a…read morethree-block walk from my office. Check in is quick, rooms are fine (and clean), and the executive lounge is nice. I was warned about eating in the bar on the first floor, which I hadn't done in a few years, but it was getting late, and the weather stunk. I saw friends in the bar area, so I took root at the table nearby. Service was fine, and I enjoyed a few of the Amber bee on draft. The menu looked good, and I ended up with a steak fried rice bowl. The steak was gross. It didn't even look like steak that should be served. It was fatty and tasteless. I ate less than 1/2 the rice and 1/3 of the steak. I wasn't starving, so it wasn't a huge deal, but those who told me to avoid the bar area for food were right.

In 2025, I attended a floating pool meditation at the St. Regis Chicago. Solange, butler service,…read moreand house chauffeur provided exemplary service. Breakfast was stellar. It was an exceptional staycation.

I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.