Embarc is top-notch. The place is spotless and secure, with an impressive selection of products. The staff are friendly, knowledgeable, and make the experience straightforward and enjoyable. Highly recommend this place for anyone seeking quality and great service. read more

I come into embarc often and my experience is always amazing whenever Darien is here! He's always so helpful and friendly! 20/10

Best place ever!!!! You got to cop from here ‼ quality is very good customer service is perfect

Val was the best of the best, so helpful and amazing!! Can't wait to return for the 10/10 service and selection.

Everytime I go in there I always leave feeling so pleased with my experience! Austin has been helping me out the last few times I have gone in and he is so awesome! Super friendly and easy to talk to and also extremely helpful when I have any questions! read more

this place is the best! 10/10 experience, and the staff are so nice! like Dutch Bros. for your weed needs!

My sis and I went here today and both of us had wonderful experiences. The ppl working here are very friendly and knowledgeable. It was refreshing to have our questions answered without attitudes and everyone was smiling and inviting. The shelves were stocked and buds were displayed nicely so you see exactly what you're getting. We even got a nice discount after signing up on our way inside. We will definitely be back. Damion was a great budtender and ensured that my experience was nothing but positive. Honestly, everyone was great and I'm very happy with everything I purchased. The prices are fair too. I live in Vacaville and I'll drive here rather than to Stiiizy Suisun any time. Feb 19, 2022 will be a party here that you don't want to miss, from what we were told. They'll have more in stock too. But we'll unfortunately be out of town. Go check them out!!! You won't regret it. Cat read more

Very clean and organized store, definitely will be my go to dispensary for a long long time

Great service and amazing selection, highly recommend you take your time to check it out

I absolutely love it here! It's really close to my house - it's convenient because i don't need to go across town or to another town even. Everyone here is super nice and mellow- and they help out a ton if you ever need it! They have Two doors that you need to go through and a waiting lounge- which is the nicest thing ever. Super Clean and the atmosphere is amazing. Also sign up for there passport club! It emails you deals that they have going on at the time. Definitely Stop by read more

Always amazing customer service. The people are friendly and so helpful/ informative.Austin is always very informative.

Best customer service! Kayla Bowman is always helpful. Gives great product suggestions

Go ahead and update your hours if you don't want customers coming in 15-20 minutes before closing. I'm glad y'all turned me away because Y'all missed out on a really good sale and a big tip. STIZZY is where it's at. Got some hella good bud for a great price. read more

Every time I come in here there are always so friendly and bit Darien is my go to guy he helps me for everything I'm looking for and if they don't have it he helps me find something similar. read more

Excellent service, clean, great selection, and just an overall great experience every times ge been n.

they were really nice and helpful and made my first time very easy, i was a little nervous to come in but they made sure i felt comfortable and i had a great experience overall. read more

Customer services sucks! Alexis was my budtender. she's not very patient. Was trying to pay with credit card and my card credit card kept asking for a pin it's a credit card it doesn't need a pin. Tried couple more times and it wasn't working. She started to take items out the bag as if I wasn't going to buy the items that totaled over $100. My credit card needed the cvc code from the back. Could have been more specific. I come here pretty often and never got treated the way I did today. read more

Edith (aka Weedith) is a rockstar! She asks the right questions so I could walk out with the right products. GREAT experience for a first-timer in CA and soooo happy with the conversations and products! AND Spirit walked my galpal so thoughtfully through so she would have her own best 1st experience evaaaahhh. LOVE YOU GUYS, thank you! You are my GO TO, and they should be yours, too! read more

Best of people from management, front staff, tenders to security are always friendly. Always helpful. Calm, anxiety free space. Perfect lighting. Music on but not blaring. Actually a pleasurable place to shop. Wouldn't go anywhere else, actually haven't since they opened. Well deserved 5 stars. read more

Great selection. One of the few dispensaries in the Fairfield. Will visit again soon

This place is awesome. Very clean, professional, and organized. Friendly and welcoming staff. I wasn't sure exactly what I wanted but got recommendations from Alex the bud tender and I was not disappointed. Definitely will be coming back. I HIGHLY recommend this spot. read more

I went to Embarc in late October not knowing my drivers license had expired. I pleaded my case but the lady at the desk wouldn't let me in. No big deal, she was doing her job. But I went back today and they told me I was banned for cussing at and verbally assaulting the lady at the desk. I can assure you 100% this never happened. I may have been annoyed that I couldn't get in that day, but I would never verbally abuse anyone for doing their job. That's just not me. The guy I spoke with today said I could email him and have the incident reviewed. But really, it's insulting that someone would just lie about me like that. Much less have me banned over a completely fabricated statement of what actually transpired that day. Not sure what this lady's problem was, but at this point I would just rather take my business elsewhere. read more

This place used to have the best customer service. The past 2 times it's been complete horse crap. Not sure why the employees can't be aware of who's walking in and who is actually next to helped. Or maybe ask who's next instead of allowing customers that have been waiting to wait longer while people walk right in and get helped immediately. I use to be a regular 2-3 times a week. Now I won't be back. Best way to destroy your business is by giving horrible customer service. Congratulations you're on your way there. read more

Generally happy with their selection. Definitely happy with their great service and great prices.

Super helpful! I went in there to get something for a friend of mine that has cancer and had no idea what I was doing the gentleman there was amazing and very knowledgeable!! read more

Terrible customer service. Online selection does not match what is actually available in stock.

went in today july 8 and cameron 'helped' me. i explained that i knew nothing and when i asked my questions he was not as helpful as he shouldve been. he deflected this horrible customer service by using pleasantry words like please and thank u. definitely will not come back because of cameron. learn how to speak to new customers who openly tell you they kno nothing and dont make them feel stupid for asking questions. please and thank you. read more

Customer service is trash! System is even worse! They are not consistent. Don't waste your time!! I would give them 0 stars if I could. The employees are slow, don't anything. read more

Went here today and I would totally recommend it! I was helped by Alex R and he was super nice and welcoming. I had told him that I was originally from sf and just went here to visit family and needed to stop by before I headed back home and he suggested prices and products that were perfect! Definitely coming back here again also the place is super neat and clean which I love. Thanks for helping me again Alex!! Welcome to the Bay Area :) read more

Good product, but prices are high!

The hours on the door and the hours online say 9PM. So before my wife and I go to dinner, I stop by Embarc to check them out, since there new. And already picked my meds online. So I pull up at 8:47pm. And they appear to be open, I try the door and it's locked so I ring the door bell. So I can go in, stopped in my tracks by what seems to be a security guard that has no customer services skills except for the fact she can talk......... I'm sorry sir, we close at 8:45PM, I say don't you close at 9PM, the city makes us close the registers by 9PM. I know what I want, now it's 8:50pm. And I'm only telling you for future reference, I don't need a future references, cause I ain't never coming back. It's not what she said, it was the fact that a minimum wage armed or unarmed security guard wants to have power over something at a storefront which relies people going in and making purchases, and should pride itself on setting an example for customer service, since most businesses no longer require there staff to pretend they might have the slightest bit of customer service skills. No thank you, employees like her are that cause sales to drop and no customer retention. Because of a fake badge, false security of having really no power or control of her own life, not knowing what's going on in other peoples lives, and as a first and last time prospective customer. Embarc on a new door stopper read more

i can't complain about my visit at the dispensary, they are serious when they say they wanna make it a one on one experience, the bud tenders are amazing at catering on what you are looking for the options are all lay out and the experience of being able to touch and smell the flowers is dope to me. Shout out too spirt , alana and (weed)ith aka Edith for always making it such a fun experience and always looking forward to my next visit to see there smile brighten others. Oh and the security for always remembering me . read more

Bad service. Alexis was no help in solving my problem today either. Won't be coming back!

Amazing dispensary with friendly educated budtenders, can interact with the product,,, thank you Ron, Cecilia, and Alex for amazing service!!! read more

This place is great!! My boyfriend and I were traveling through and everyone was so helpful and nice! They have really great prices and a super clean store! Huge shoutout to Edith for the great recommendations! We loved this place! read more