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    Ely’s Salon

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

    Services - Ely’s Salon

    Haircut

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    3 years ago

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    Salon Vela

    Salon Vela

    4.6(158 reviews)
    2.1 mi
    $$

    My partners family gets their hair did here. For Christmas I received a gift card from my partners…read moremom. I made an appointment with Lou and she did an amazing job. I loved how she listened to me and knew exactly what I wanted. I wanted a frame cut and something light. I don't really like dark hair. I also wanted a hair color that wasn't going to dye my face or clothes. I have always had pink, purple, blue or some type of semi permanent hair color. She picked out a mauve pink color, which i love. I can't wait to go back for another change in color. Not sure what I want but I do know something different. If you are reading my review, chose this place, you won't be disappointed. I would recommend this place to anyone. All the workers there are so sweet and atmosphere is great.

    The first time I went to Salon Vela and got a haircut from Jessica, I loved it. Months later, 3…read moremonths postpartum, I wanted to chop my hair into a simple bob -- nothing complicated, just a short, clean cut with thin face frames. My hair was falling out, always tied back, and giving me headaches. I desperately wanted something easy to manage so I could feel human again. To make it worse, it was my birthday weekend, and I wanted to treat myself to a haircut that would help me feel better. When I called I specifically asked for Jessica, but I couldn't make the times she was available. The salon gave me a list of other stylists. They quoted me $65 and told me Kendall, a "level 1 stylist," could take me. I checked their website -- Jessica was also listed as "level 1," so I figured no problem. At no point did anyone tell me Kendall was still learning, still a student, or not ready to do a bob haircut. If they had, I would have waited or gone elsewhere. The haircut with Kendall took nearly 3 hours. She split my hair into a million tiny sections, moved painfully slow, and kept stopping to fuss with my hair. She was gentle after I told her I had a sensitive scalp, which I appreciated, but the actual cut? A disaster. I rushed out to get home to my baby, but once I looked closely at home, I realized my hair was an uneven, jagged mess. So yes -- I had to spend my birthday weekend with a botched haircut that made me feel worse than before. I'm not confrontational, but I messaged Kendall on Instagram. To her credit, she admitted the cut was uneven. I gave her a second chance -- against my better judgment -- because I thought maybe with guidance she could fix it. She told me her boss would help her. That gave me some reassurance. When I went back, she apologized and sat me down. I asked about her boss. She went and got him -- he came out from the back (where he was eating lunch), looked at my hair, pointed out everything she did wrong, and gave her instructions on how to fix it. He reassured me that they had "practiced over the weekend" and she'd be able to do it. Then he left after 5 minutes. So there I was again, sitting in Kendall's chair. For the next 2.5 hours she brushed my hair nervously over and over, looking like a deer in headlights, hoping it would somehow fix itself. Meanwhile, I watched the boss and another stylist take multiple clients each -- they both did two full clients, started on third -- while I was still stuck there with Kendall struggling and making no real progress. By that point, I was crying in the chair. Imagine: 3 months postpartum, hair falling out, hoping for a haircut to make you feel better -- and instead sitting there for hours while the stylist is clearly clueless and the boss, who admitted she messed up, refuses to fix it. When I finally asked him to step in and please just fix my hair, he brushed me off. His exact words were "Nobody has time for you. You'll have to come back again. I can't fix it for you today." Let that sink in: I came back specifically because Kendall messed up the first time. I gave them a chance to make it right. Instead of fixing it himself -- which would have taken him 20 minutes -- he chose to take her other client and leave me sitting there in tears getting experimented on. If he was going to take any client, it should have been me. That is basic accountability. I told him I couldn't keep coming back -- it's a 35-minute drive each way, plus another 3 hours sitting in that chair. I said I didn't want to come in a third time. His response? A shrug and: "We'll just refund you. I don't know what you want me to do. My niece has been waiting for me. Nobody can fix your hair today." That's it. After nearly 6 hours wasted across two visits, tears in the chair, and a botched haircut, his solution was to brush me off and refund me.

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    Ely’s Salon - menshair - Updated May 2026

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