I am trying to purchase a used Toyota and had Alex look it over for us. He was super thorough and…read morerespectful. As a woman who manages a fleet of vehicles professionally, It is hard to find a mechanic who respects and does not mansplain. If I lived locally I would keep him as my mechanic. If I was a woman who did not know mechanics I would trust his opinion.

I discovered Toyotek from their long history of positive reviews. Called up Alex and he explained…read moreright away what type of service I needed, what it entails, pricing and timeline. Smooth process all around here! The price he quoted me for my fairly extensive job was dang near the exact price I paid at the end. My 28 year old truck desperately needed some love and Alex took care of it! I'm handy myself but with a busy work schedule some jobs I leave to the pros to get it done fast and right the first time. Got some new valve cover gaskets, timing belt/water pump combo and a new radiator on my 3.4L. This is truly where you need to bring your Toyota! He's experienced, trusted and reliable.

Izzy replaced the head gasket on my 2015 Lexus CT200h at the end of 2022. I can honestly say that…read morethese guys are the real deal. Izzy went over and beyond to make sure that the vehicle was delivered to the shop and repaired properly, when I picked up the car, I had a small issue, I returned to the shop and withing minutes it was taken care of, and I was on my way. They also assured me that if there was anything wrong moving forward that they would gladly take care of it. I can HIGHLY recommend Izzy and Sam and will consider using them moving forward, they have my 100% trust.

I have been renting for over a year with Izzy and Sam and put countless miles on the Prius driving…read morefor Lyft. They are great about the car's maintenance and even got the car a paint job when the paint started to fail. They also successfully replaced the Hybrid battery. Yes replace it after the countless miles I put on the car. They have always been great communicators and taken good care of everything. The negative reviewers I don't believe are being honest. Izzy and Sam are incredibly nice guys and have told me the horror stories of some of the other renters. I feel really bad for them sometimes having to deal with all that trouble. They work really hard to provide the best service to everyone. There are not too many Hybrid specialist garage around IE and I thank them for finally making it available to us.

Walked in to asked a question for a service I need. Walked up to the desk both guys looking a the…read moredesktop screen just ignored me when I asked I had a question ignore me then I asked them if they're busy both of them told me yes so I just walking away Worst customer service ever waste of time. I could just imagine what type of service do you do and give run around to customers.

Great and friendly customer service. I have brought all of my vehicles here over the years…read more Everyone is friendly. They're close to the the Downtown area which is convenient. Also turtles are a great distraction.

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

Avoid This Shop - Deceptive Pricing and Shady Billing Practices…read more I was ready to do both repairs with them until the sketchy behavior started. Initial estimate: $1k-2k (rear) + $3k-4k (front). After $100 inspection, jumped to $5.3k (front) + $2.9k (rear). Red flags: David insisted $600 trunk repair "wouldn't be good enough" for my Tesla lease, pushed $2.9k replacement. After they missed bumper damage ($600), he suddenly said repair would "look just fine" and offered to "make it even at $2.9k." That's $1,200 worth of work for $2,900--when I asked for itemized invoices, he refused and ghosted me, claiming "system doesn't allow it." At pickup, they handed me an invoice for $4.1k. Then printed a SECOND invoice--same $4.1k total but R&R costs, labor, and parts had shifted by hundreds of dollars, plus a mysterious $1,322 "discount" we never received. How do line items change while the total stays identical? Called my mom (an accountant) to review. After nearly 2 hours of them insulting her for asking legitimate questions, they claimed it was "accounting between two shops to avoid double-taxing our deposit"--ironic since they offered $300 cash discount to dodge taxes. Staff contradicted themselves: first said OEM part (explaining scratches), then insisted it was "brand new" when questioned. Found a PDR specialist who did the rear for $600 (vs their $2,900)--excellent work. Also: they're NOT Tesla-certified despite advertising "certified Tesla technicians". Avoid.Avoid This Shop - Deceptive Pricing and Shady Billing Practices

Fast service, my Prius was repaired within a few hours, got it back same day. great price, everyone…read morewas very friendly and professional

l had a problem with my Sonata Hybrid that my regular mechanic didn't have the facilities to…read morehandle, so I started calling Hybrid specialists to find someone who could. most of them were booked solid for at least a week or more, and since this is my only vehicle I was all set to call the dealership and pay more(and probably end up paying more for something unnecessary). then I called Mr. Priusz and talked to Big Mike. he assured me that they could take me the next day and that I would be able to get it back in a few days. he sent Val to pick up my car, and they were done right on time, and at a very reasonable price. these guys are Hybrid wizards. hire them, you won't regret it!

John was efficient and did great work replacing my hybrid battery to keep my Lexus running smooth!…read moreThank you!

John is running one of those businesses you wish other auto services should learn from. I have a…read more2017 Prius and took it to Toyota for a check up. Toyota wanted $400+ to clean the fan and change the air filter for the big battery!?! John quoted me $120. First positive is that he showed up on time. Second, he vacuumed the filter, showed me the fan is clean, and put it all back as a courtesy, no charge! Third, he gave me some advice on another issue I was having with mice in the car. I'll be calling Swell Hybrid the next time my Prius needs service. Thank you John!

Ended up getting my 2018 CRV towed here after my battery was smoking on my way back from Santa…read moreBarbara. The team was so helpful is diagnosing the problem, was transparent about everything they did & how much it cost. I was out in 30 min! Would 100% recommend to anyone & everyone. Speedy & phenomenal service

Fantastic shop, highly recommend…read more Alex and team clearly take pride in their business and work. They are knowledgeable, professional, and respectful of your time. When I showed up, they had my car in and out within the timeframe they gave me when I called them up. The waiting area is clean and well lit, and there is a tv if you have to wait with little ones. Alex took the time to explain to me what the various services he offered provided, as well as answering all of my questions. The pricing was fair and transparent. I will be making this my shop going forwards, and I recommend you do the same!

I love this shop Best place to go to…read moreTrusting shop 100% And the service is always fast

The BEST MECHANIC IN THE STATE!! I've been going here to get my car fixed for over a year now my…read morecar had to get a new engine I have a 2008 Honda Civic LX and it had 192k miles it was in need of a engine. Tong got me a good engine with 60K miles on it straight from Japan not some off known place. He had it done in less than a week..I've now gone 8,000 miles on new engine and absolutely NO PROBLEMS. He has since fixed my Starter, A/C fan, blower motor, numerous oil changes, temp gauge for my AC as well. He is kind, very very good at what he does and reliable and professional. I will go no where else for my auto repairs. I can't say enough about this place and Tong! Thanks Tong!!

Carlos worked on my 2014 Ford Escape this weekend and I couldn't be happier with the experience. He…read moreresponded very quickly and had great communication both before the appointment and when he arrived. He came fully prepared with everything he needed to get the job done and was very efficient. Carlos clearly explained what the issue was, what needed to be repaired, and kept me informed throughout the process. Not only did he do great work, he went above and beyond. He was honest and upfront, and even pointed out a few other things he could look at in the future without any pressure. I truly appreciate his professionalism, knowledge, and quality of service. I will definitely be using him again and have already recommended him to friends and family.

Carlos is Awesome! I crashed my Prius and needed my radiator replaced, he took care of everything…read morequickly and professionally. The quality of his work was excellent--my car is running perfectly now. He even got another check engine light off that was plaguing me.  He was upfront about the cost of parts and labor, which was very reasonable. Carlos is honest, efficient, and clearly knows what he's doing. I highly recommend him for any work you need on your hybrid, old or new.

I've been going to Super Service Pomona Valley for about 15 years now, and I honestly wouldn't…read moretrust my cars anywhere else. Every member of my family takes their vehicles here, and we've all had consistently great experiences. Paul is the man--super knowledgeable, honest, and always takes the time to explain what's going on without trying to upsell anything unnecessary. Over the years, he's helped me with three different cars, and the service has always been reliable and top-notch. It's rare to find a mechanic you can truly trust, but this place is it. If you're in the area and need car service, I highly recommend coming here.

Paul was extremely informative and helpful. Highly recommend, amazing & quick service!read more