Serviced my truck a/c and did a great job. First attempt failed due to a bad hose fitting and…read moredidn't charge me until I returned with a new hose installed and a successful recharge of the system.

I've had a deeply disappointing experience with Montclair Auto Repair…read more Over the course of one month, my check engine light came on three separate times. The first time, they replaced a spark plug, costing me about $200. Two weeks later, the light returned. This time a $687 repair for a completely different issue. Less than two weeks after that, the light came on again. On my third visit, even though their posted opening time is 9 a.m., the technician, Randy, didn't actually show up until after 9:08. He was rude, didn't greet me, and dismissed my concerns instead of offering any apology or empathy. He handed me a paper with another new code and quoted labor costs of $160, with no parts even required. Despite their supposed warranty, I've had to return repeatedly. Each time, a new code, a new cost, and dismissive treatment. Randy even remarked that my car is old and implied I should expect ongoing issues. Yet this doesn't excuse poor service. If I could give zero stars, I would. I can't recommend this shop to anyone looking for accountability or respect.

Excellent car care Service with a smile and a very relaxing office to wait…read more Make sure you ask for a coupon so that you get a great price on top of the great Service.

Great, calm, and professional service with a lot of amenities other repair shops don't offer…read more The name says it all. I will visit them again.

Writing an updated review to highlight the exceptional customer service I received in response to…read moremy original review. The owner reached out directly and sent his personal number so we could chat. I explained my experience, he apologized for the misunderstanding on the shop's end, and provided me a refund for the overcharge. He also offered mechanic advice should I need any in the future - even if I didn't go with his shop. My family has used the shop before and had a good experience so I do believe my experience was a fluke. I respect the fact that he made the situation right, it shows he takes pride in his shop and values his customers.

I'm the broken record here, but I want to repeat my 5-star review. Very competitive prices and…read moreservices properly executed and documented (transmission fluid replacement on an Acura).

Had them replace a radiator hose. Got it done in a timely manner and man behind the counter was…read morevery well mannered

I've been taking my 2002 Toyota Tacoma to Alonso's for many years and, until recently, always had…read moregreat service. Unfortunately, over the last couple of years, that has changed. About a year and a half ago, they recommended replacing part of my front suspension (I believe the struts). When I picked up my truck, it had a loud clunking noise over every bump. I took it back, and the owner rode with me, heard the noise, and had it corrected. After that, the clunking was gone. A short time later, I started hearing a metallic clanking from the left rear of the truck. When I looked underneath, I found a hammer lodged near the rear axle housing that had been left behind during the repair. I removed it and returned it to the shop. The employee simply thanked me--no apology or acknowledgment that leaving a tool on a customer's vehicle was unacceptable. Then, about two weeks ago, I brought my truck in for a routine oil change and tire rotation. About a week later, I noticed one of my rear wheel center caps was missing. Since the center cap is retained by the lug nuts, it doesn't simply fall off, I am sure they forgot to put it on when they rotated my tires. I called the shop, but they said they weren't aware of forgetting to put on my Toyota center cap, nor do they have one sitting around that may be mine. As a result, I'm shopping on eBay to replace it. Not good..!! I don't know what has changed, but the attention to detail at Alonso's isn't what it used to be. Unfortunately, they've lost my business. I can't recommend them anymore. If you do choose to use them, inspect your vehicle carefully before you leave. I should have done the same instead of driving off after a service and assuming I received the same quality service I'd experienced for so many years.

Eddie is a awesome and Honesty guy! I have been coming here for about 2 years now for my oil…read morechanges and he is always upfront about everything. I appreciate the explanation of any issues he finds as well as images of the issue. I am happy to say that this is the place to come to for any mechanical needs! I am also glad my family is starting to come to him as well . Eddie! I appreciate you man! Thank you for the top notch customer service and amiability ! I truly value your knowledge in the automotive industry.

I took my car in for a suspension refresh, and I couldn't be happier with the experience. They…read morereplaced my front shocks and struts, lower ball joints, outer tie rod ends, front sway bar links, and control arms. Eddie was incredibly quick to provide an estimate and kept me updated throughout the actual repair. When they pointed out a few recommended service items, there was absolutely no pressure to get them done immediately, which I appreciated. I highly recommend them to anyone looking for quality work and a hassle-free experience!

Where do I start? I took my car in for the oil change service. My car is a vw convertable, and she…read moreis my baby. She isn't driven everyday and has very low miles for a 2014. Mike is the most thorough meticulous car technician I know. I was taking my car to Covina VW for 12 years. Until I met Mike. His technicians provide superior service and I will not take my car anywhere else. It was a fluke that I found this shop, and I thank God that I did!

Mike is amazing. He cares. And is there to help . I started visiting him when my car had a weird…read moreerror on my screen to now my regular maintenance. I appreciate him & his team

My Mom's van has been experiencing a leak. It was confirmed the leak is coming from the power…read moresteering pump and hose. We wanted a second opinion. We came to Express Smog & Lube in Montclair a couple weeks ago. This place does more than smog and lube. They also do car repairs. One stop shop for your car maintenance needs! We spoke with George, the owner. He was very nice and helpful. He explained the process he would take to assess the leak and what would be entailed to fix it. Thank you George for taking the time to speak with us and sharing good information. Today I called them to schedule an appointment. I spoke with Danny. He was very kind and helpful. He provided specific instructions via videos on what we need to do when dropping off the vehicle. His extra attention and care was much appreciated. Thank you Danny for your time and efforts. Even though my Mom's van has not been fixed yet, I know George, Danny, and their crew will take good care of it. Thank you everyone in advance. I'll do an updated review after the fix.

They were super helpful and have great customer service. I will definitely be using them in the…read morefuture

I reached out on behalf of my dad who was having issues start this car due to an alarm issue…read more Express Mobile Auto Repair reached out to me outside of their normal business hours and explained in detail what the issue could be and that we would realistically need to reach out to a car alarm shop I greatly appreciated the time E.M.A.R took to assist me and my dad, definitely a people first stance on service. I don't know a lot of businesses that would do that. Although we did not get a chance to work with them directly, I would indefinitely be reaching out to them first if I had need for repairs, based on my firsthand experience. Thank you Express Mobile Auto Repair

Not only was he on time and friendly, but he was also professional and honest. After trying for a…read morecouple of months to get my ongoing check engine light fixed, I finally started looking for other options. AAMCO was charging way too much, so I kept searching and found Mike. Mike was extremely thorough. He quickly took care of my check engine light and addressed other important issues that needed attention. Now my 2002 Ford Expedition runs like new, no problems at all. I will definitely recommend him. He's the best mobile mechanic I've worked with, I would definitely give him 10 stars if that were an option! Thank you, Mike! I'll see you soon for the A/C work on my Silverado.