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    Elmaria Asmaa DDS

    5.0 (2 reviews)

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    11 years ago

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    14 years ago

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    South Shore Oral Surgery

    South Shore Oral Surgery

    3.7(9 reviews)
    0.5 mi

    I had a fantastic experience. From the front desk to Dr Green and his assistant Stephanie. Made me…read morefeel VERY comfortable. I highly recommend Dr Green. Great bedside manner.

    Stay away from this place! Let me start with the fact that this review is not about the actual…read moreservices rendered, it's about their billing practices and their customer service. My son had an impacted molar that needed to be removed. Dr. Richard Mirra did the procedure and my son is fine. However, when we made the appointment we told them that he didn't want general anesthesia. But when my son arrived he was told the doctor cannot do the procedure unless he has general anesthesia so he signed for it. A couple of years ago he had an impacted molar removed at a different place and did not have to do general anesthesia. Long story short, the insurance company denied the claim. They will not pay if it's not more than one extraction. I called the office and they said they will resubmit the claim with additional information. It was rejected again. So I called my insurance to find out what additional information was submitted and why wasn't it paid? They said the office submitted a letter indicating that the reason they had to do general anesthesia was because my son suffers from anxiety and phobia from a previous trauma. This was a lie and a false claim. When I called the office I spoke to the office manager, her name is Christine. I wanted her to explain why they submitted this false narrative? If the doctor felt he needed to go under, why not just explain why? I could not believe how nasty this woman was! She was not just rude, she was condescending and told me it was common practice to send these letters. She thought she was doing me a favor. It was clear that they just wanted to charge extra for the anesthesia and I didn't feel I should have to pay almost $500 for something that was not medically necessary. So I figured since my son signed for it, we should at the very least split the cost, reduce my bill. This woman berated me on the phone and eventually hung up on me. I decided to drive to the office, but by the time I got there the office was closed. On the way to the office another woman calls me and tells me if I pay the bill now she will reduce the bill by 50%. This is what I asked for to begin with! CHRISTINE expected me to just pay the money. I did not have a good night. I couldn't stop thinking about how condescending CHRISTINE was. After all I am a customer. Isn't that the reason you're in business. Is this how you treat all of your customers. I decided to go in person to speak to the doctor. It's his private practice and he should be aware of how his patients are treated. Well NOPE! He not only didn't come out to speak with me but they called the police on me! I spoke to the cops and it was all fine. I am pretty sure that I am not the only patient CHRISTINE treated that way. I wanted her to know that this is not ok! She should be working in a back room with zero interactions with customers! Disgusting Customer Service!! Shame on these doctors who continue to employ people like this!

    Smiles Unlimited - Patients who are scared of being in the dental chair have a new option to ease their anxiety. "Dr...

    Smiles Unlimited

    3.8(9 reviews)
    0.6 mi

    can't say enough great things about Dr. Richman and his entire team. I recently had both a filling…read moreand a crown replacement done, and the experience was excellent from start to finish. Dr. Richman truly knows how to read his patients. He took his time and checked in with me throughout the procedures, pausing multiple times when he could tell the anesthesia hadn't fully taken effect. Instead of rushing, he made sure I was completely comfortable before continuing--which made a huge difference. The quality of his work is outstanding, and you can tell he genuinely cares about both comfort and results. His office is spotless, modern, and very well run. Also, a special shoutout to Sue and Kim--they are absolute rockstars. Friendly, professional, and they make you feel at ease the moment you walk in. If you're looking for a high-quality dentist who prioritizes patient care and comfort, I highly recommend Dr. Richman.

    Do NOT go to this place for a no-fault case! They will take literally dozens of unnecessary X-rays,…read morethen never follow to complete the actual dental work. Know your rights; by LAW, you are entitled to ALL of your medical records so if you're stuck in their limbo, get your films and find another dentist to complete the work because unless they can up-charge, they won't see you again. Avoid this place at all costs.

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    Smiles Unlimited - Dr. Ira Brand, D.D.S.

    Dr. Ira Brand, D.D.S.

    Smiles Unlimited - Dr. Scott A. Siegel, D.D.S, M.D., F.A.C.S., F.I.C.S

    Dr. Scott A. Siegel, D.D.S, M.D., F.A.C.S., F.I.C.S

    Smiles Unlimited - Come visit our beautiful new office !!! We look forward to seeing you!

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    Come visit our beautiful new office !!! We look forward to seeing you!

    Elmaria Asmaa DDS - oralsurgeons - Updated May 2026

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