Kay was great and involved from beginning of the purchase process to the end, always available when…read moreI called with questions, and great communication during and after the purchase - to check on how my experience was going. I will be back next time | need a car for me or my family and will recommend all my friends and family to always ask for Kay, at Pristine Mitsubishi in Commack!

Went in on a test drive for a car that was advertised at $21,995…read more When we sat down there was a dealer prep fee of $4000 and another fee of $2000......I have bought many cars over the years, but never saw anything close to this.

Bought a 12 Toyota tundra, and these guys are no b.s. !! They were very straightforward about…read moreeverything through the whole process and made me feel very safe with the warranty i took on the truck. Jeff was awesome, Adelle was super helpful, and Avi even addressed a concern i had with my tire balancing done in prior ownership at no cost to me! Excellent dealer, excellent staff. And it's true, no hidden fees!

Adele, Avi and Jimmy were great. Took very good care of me all during and after the sale. The…read moretonneau cover was destroyed in a bad rain storm prior to pickup, Avi met me at the door and explained it was on order and had it sent to my house within 5 days. A week later the windshield fluid pump was not working and it to was fixed immediately. No questions. They had no problem taking it to my mechanic to inspect it before making the deal. The Carfax was exactly the same as the one I ran myself. They did NOT try to hide anything and did not switch or change any part of the deal once I got there, and I used to sell cars. Unbeknownst to them. They are NOT your typical "Used car salesmen ". They bring honesty and respect to a job most do not! Thank you again DSA. I love my Silverado

"Made the process painless." I hate car shopping... but…read moreMichael actually made it enjoyable. He's patient, professional, and seriously knows his stuff. If you want someone who treats you like a person, not a sale, talk to Michael.

SCAMERS! Vincent and Jack are the worst! Please be carful…read morewith this place. They offered me a car that was full of corrosion. They hight it well with paint. I noticed and backed up from the deal. In the beginning they asked me for money to separate the car. They never returned. I made several calls and the person who answer the phone always said they where busy or off the office. They don't have a manager or owner posted anywhere. At the office all of them call their self managers. They will never send you documents for review because they want you to pay hidden fees at the office.

I purchased a VW Passat CC from Erik the owner @ Primary Motors for roughly $12k (not cheap)…read more This was probably the worst decision of my life so far. From the start Erik assured my the car would be fully serviced and cleaned when I arrived to pick it up. 2 weeks later the oil level was low I called Erik and his response was that it wasn't his problem and to get an oil change "its only $80" he said. I queried Erik about the car service that was promised and he had no paperwork to back it up. Done by his "in-house" guy but there is no paperwork yet the car ran low oil 2 weeks after servicing after barely any driving. The car came with roughly 76'000 miles on the clock. After driving the car only 2000 miles I got an oil pressure light on the car so I brought it straight to a VW dealership and they done a diagnostics on the car. My lawyer contacted Erik by letter about all of the defects and Erik replied stating the car didn't qualify as a lemon as the problem was reported after 60 days but had not been drove 3,000 miles. Basically washed his hands of the car and offered no help or solution as a "dealer". To my surprise they told me the CAR ENGINE was going to have to be replaced due to low compression, oil pan was fully rotted, exhaust clamp was rotted and needed new, passenger side axel was damaged and needed immediate attention, drive belt needed to be replaced, air filters was absolutely disgusting, front arm control brackets had separation and movement in the brackets. Stabilizer links had to be replaced. The brake fluid on the VW report was reported as looking like "tar". To summarize where I now am with this car, I have been without a car since November 23rd 2021. It is now January 17th 2022 and I have been dropping the car to every auto tech in Queens to repair it. They all say it is too much work and nobody will do the repairs, also the 3rd party warranty Erik sold is garbage and YOU WILL end up paying for repairs on top of your existing. I cannot believe no AUTO shop in Queens is willing to do the work as there is so much damage with the car. Primary motors never serviced the car or gave it a once over before selling as I was promised they would the day I viewed the car in their office. THEY SOLD ME A CAR BEYOND REPAIR!!! I am now facing thousands of dollars of auto repairs whenever I can find a guy to do them. I have been without a car for 2 months now. I have called the garage numerous times but nobody ever picks up my cell number anymore so I am not getting any help from the "reputable car dealer I purchased my car from" and this is a clear story of how they treat their customers. DO NOT BUY ANYTHING FROM PRIMARY MOTORS.

I purchased a BMW from this location the car is very clean the service was very friendly and…read morereliable I would recommend others to come here.

PLEASE AVOID THIS DEALERSHIPS SERVICE CENTER. THEY WILL OVER CHARGE YOU FOR SPOTTY WORK!!…read more 1 year and 1/2 ago I was told my grand Jeep Cherokee needed a new battery and a new battery sensor. Additionally there were "other" mechanical issues that required a new starter as well. I trusted their recommendation and decided to agree to the work. Total bill was $1,148.00 Which was way to high according to other mechanics but that's what dealerships typically do. OVERCHARGE. Ok fine, I was pissed but I got over it becuase my car seemed to be working fine. 12 months later, my car refuses to start. I get a jump from a neighbor and it finally starts. Next day, same thing. This continues for several weeks. I called them and expected a free diagnostic of the car and for them to fix the problem. They refuse stating it been over a year and that I would have to pay for whatever the problem is... I go to my local mechanic and he stated I needed a new battery and a starter. WHAT!?!! I just bought a battery and a sensory battery from the dealership and I need a new battery and starter!?! Mind you!! I work from home so I barely even drive the car. Just had to pay 600 for a new battery/starter. DO NOT go to this place. I paid almost 1200 for what!?And my high beams are still not working either. They fixed nothing and made me pay for it.

Beware of this service center. My NY State inspection turned into a very expensive endeavor, and…read moreI'm not certain it was a necessary fix at all. My vehicle has LED Halo daytime running lights; but they insisted that the HID headlamp be replaced (actually, they told me they were replacing the daytime running light assembly, but I was billed for a HID headlight). Pretty sure they didn't install anything and just billed parts and labor. Needless to say, I won't be returning.

This place is a disgrace. Totally incompetent. Started off by making a mistake and booking an…read moreappointment here early December to have my USB port and software on computer screen checked out. After dropping my Jeep off in the morning and then finding out 10 minutes before they were closing they actually had no time to even look at the vehicle. So now I had to race up there as they were closing to get my vehicle since I couldn't have them keep it overnight when I was told they would be able to look at it through the afternoon. The way I had received my car was an absolute disgrace . Dashboard was hanging out of the middle of the car, the hood wasnt closed and tools were in and on top of my Jeep. After speaking with Sean, the manager the next day, he assured me that they were just short staffed and was seemed truly sorry. He had also let me know that the part I needed, which I was told, was covered under my warranty, was ordered, and he would give me a call in the next few days when it was about to come in. That alone was a horrible situation. I must've called about 4-5 times during the month of December asking Sean where the part was and he kept assuring me it was on back order but it was coming after I was told numerous dates of when it was to arrive and never did . Long story short around Christmas I was able to make an appointment for January 8. This morning I brought the car in, got everything ready to go and as I am filling out my paperwork I am now told that the part is not covered under warranty ,that it is actually $900. Sean let me know that the mechanic who told me that (which it was also him as well) it was under warranty was mistaken, and he was actually fired after the incident six weeks ago about what happened with putting my car back together that he was not competent. After much back-and-forth, Sean just kept saying that it was a mistake that now the part is not covered under the warranty and pretty much that was all that he could do to assist in this problem. We had spoken on the phone numerous times in December and he never felt the need to maybe look into pricing in the six weeks of making me wait. Absolutely zero sympathy from this whole company. They are completely incompetent and now I would label them a dangerous dealership to even bring a vehicle to. I would not suggest anyone coming here when there are a million other vehicles and vehicle dealerships on Long Island.

Can for an oil change and fuel filter. Not only the $700 bill but the under carriage of the car…read morewas covered in oil.

Liars. Was promised a vehicle they had on the lot and said no need to leave a deposit. After I…read moretravel all the way there they tell me it just sold and then another person said it sold days ago. DO NOT TRUST THEM. Carly Oliver is deceptive and will waste your time. Don't waste your time like they wasted mine. They'll lie right to your face.

I just leased a Jeep Wrangler here and had a very positive experience. I had been to other Jeep…read moredealers and got the feeling right from the start that I was getting shafted by smooth talkers. I came to the Commack location of Huntington JCDR and they asked me what I wanted and they gave me exactly that and also gave me a good trade in value on my old car. Special props to Charles Catanese who helped me figure out how to best afford the car/options I wanted.

Two years ago, we purchased a 2021 Chrysler Pacifica with about 40,000 miles from Enterprise-A-Car…read moreCar Sales in Huntington, NY, and it was honestly the easiest car buying experience we've ever had. What really stood out was how straight forward every thing was. All the sale prices were clearly posted on the vehicles-no negotiating, no haggling, no pressure. We were able to browse through a large selection locally and even knew there were thousands more available nationwide if needed. We found the perfect minivan in Huntington in under an hour and the paperwork process was just as smooth and efficient. Our saleswoman, Amanda, also took the time the explain the option of an extended warranty since the vehicle was past manufacturer's coverage. Even though we had heard mixed reviews about extended warranties, we decided to go with a 4-year/60,000 mile plan- and we're so glad we did. We've now had to use the warranty twice. The first time, the radiator and water pump needed replacement-over $3,000 worth of work-and it was completely covered without any hassle. Now we're dealing with another internal engine issue costing thousands more, and once again, everything is being handled seamlessly. Not once have we had to stress or worry about the process. We couldn't be happier with our decision to purchase through Enterprise. Since then, we've recommended them to a least five other people, all of whom have also had great experiences. We will absolutely be buying our next car from them. Thank you, Doug and Lisa Masler

If you are looking to purchase a vehicle, I highly recommend doing business with Mohamed Osman. He…read morelistened to our specific needs and went above and beyond to keep us informed as to the specific vehicle we were looking for. He followed up with us in a reasonable amount of time, not bombarding us with calls, emails or texts. Greatly appreciate his superior customer service!

We bought a preowned pick up truck from Empire of Toyota. The whole experience from beginning to…read moreownership was a great experience. Jay C from finance was a pleasure to deal with. Jay is very knowledgeable and professional. We will definitely recommend family and friends to this dealership.

There was no confusion with the pricing. You told us the 2025 Rav 4 was still available & made an…read moreappointment to come see it. Once we were there, we were then told "there must have been some mix up, it was sold months ago." Then your sales person left us to take care of something else. If you actually read the review, you would have seen that this has nothing to do with pricing. Then we were told the car was taken down from your site when it wasn't. I was able to email your dealership & confirm 2 separate times that you still had the car in stock when it wasn't. One of your workers even set up another appointment to test drive as car that wasn't even there.