Worst service ever! Continuously failed on promises to complete and they failed to communicate…read more Instead of admitting that he can't fix it and accept responsibility as the business owner, he blames his employees for the work not getting done. He has had the car for almost three years. We have tried to be understanding but enough is enough.

My number 1 place to take my vehicles. Always professional and courteous and prices are reasonable…read more They are also fair and truthful unlike Belle Tire who tries to always sell you things you don't need. Love this place and won't take my vehicles anywhere else.

Have had work done on two vehicles here multiple times. Great experience each time. They could get…read moreus in pretty quickly and are honest in their recommendations, quotes and work.

Best service I've ever had!!!!! id reccomend this company to everyone. theyre very professional and…read morekind people

Highly recommend So glad I found them. Totally saved me!! I stopped in for the part I needed. They…read moreactually had it for a great price! Had it in my hand fast and back on the road. I actually enjoyed all the staff and the conversations we had. I loved that it's a private small business and not some corporate franchise. I always try and support the small business people.

If you're looking for auto parts and you want world class service at competitive prices check out…read moreGo go auto parts. Jaret was friendly, helpful and completely professional. I got the exact parts I needed at a great price. They will be my first contact for all of my future parts! Kudos to all!

I have no idea where a negative comment can come from. I have done business and sent many tenants…read moreto this business for 20 years. They may not be cleanest shop given its age but the pricing is aggressive enough to compensate for the lack of flair. I will take a honest mechanic, with great pricing over a slick willy seeking to fleece me or my friends. Best if you can leave the car. They are not the kind of shop that has a schedule down to 15 minutes. I you cant deal with some planning on your end dont complain about it on their end. I have had all 3 of my cars worked on here for over 20 years

Jose has been great to work with! Very transparent and easy to work with. I had him put a new set…read moreof tires on my SUV and he was great with providing options and getting the work done quickly at an affordable price.

Great friendly service. Transparent and fair pricing. They do what they promise and are…read moreknowledgeable.

I just had my brakes (rotors and pads) changed on my 2018 ford explorer. The cost was around $920…read more That seemed a little steep but they've always done good work before. So I pulled out my Visa to pay the bill and they told me there would be an up charge of 3% unless I used a debit card check or cash. I asked when they changed this and was told a couple months ago. The person at the register told me that "the credit card companies were giving out points and started charging for them so now they had to pass along the cost. " Credit card companies always charged a fee for processing. This is not new. However what is new is that they decided they could recoup an extra 3% from their customer base. This is the cost of doing business and allowing customers, who may not be able to afford it at the moment, to pay the vendor now and pay off the bill at the end of the month. Fortunately this is not my situation but there are many that are in this situation. Regardless, it is a money grab. Now I will be taking my business elsewhere.

Excellent customer service. Nate is wonderful to work with and the prices of repairs are very…read morereasonable. He is very busy but is quick to respond and keep you updated on your repairs. There is very limited parking here and it creates somewhat of a challenge backing in or out of the repair shop however the team was helpful in pulling my car out. They take cash or card. There is a fee to use your card.

Rev-up for over-the-counter, except, quality customer service. Questions answered. Service…read moreexplained. Knowledgeable. Skilled. Friendly and fair. Customers and vehicles - treated with equal respect. Thank you! Thank you! Thank you! Until next visit!

I drive from the other side of town to continue using Russ's. Very professional, excellent work,…read moreand they complete the job the same day. Never suggest work not needed.

Yelp has my town wrong, I am from Grand Rapids. We have used Russ's for years. They are honest and…read moredo good work. There might be places that will do a job for less money, but Russ's will be honest about what they can and can't do and tell you if they don't think a job is worth the money. Sometimes some parts of a car wear out and it is good to know what it will really cost to "save your baby" or if it is time to let go of the daily transportation. They will work with you to do critical repairs and tell you what issues can wait to help you budget.

1st time going here, had a flat tire. Got me a very nice used tires for 45 dollars . Was done in…read moreabout 20 minutes. Service was amazing and friendly. Very highly recommended

I can't speak highly enough of this shop! Fantastic service. Super quick turnaround. Awesome to…read morework with. Loved everything about this shop and will be going here for my tires from now on. Great job guys!