I have purchased 3 vehicles from Ashie Motors, the only dealership I trust, there are NO Admin…read morefees, no pressure sales. They are very thoughtful and knowledgeable . John Ashie (Jr) stands behind the vehicles he sells even after the sale!

All of the cars I have ever purchased in my life came from this family owned business (I grew up in…read moreKingston). The owner, John, is an awesome guy who will do anything to ensure the customer is happy. He now runs the business with his oldest son, also named John. If there is something you have in mind specifically for a car, they will go out of their way to find it for you. This was the case when I purchased my latest vehicle. I wanted a particular model the car lot did not have in stock, but John found it for me within days. I have been very happy driving in Toronto traffic with my little Mazda 3! I have had no complaints with their customer service over the almost 15 years I have been a loyal customer and would not think of purchasing anywhere else.

Buyer beware, despite have a bill of sale that states at bottom right corner that the contract is…read morefinal and binding once signed and can not be cancelled unless the dealer did not comply interesting , we also have a lease to own contract but Clancy motors and even worse because of a very minor disagreement he put our Red Dodge Van up for sale a day after and listed it as $8,950 plus tax but sold to us for $8,000 plus tax on a 2010 dodge van 4 seat , he stated and we saw km were 180,000 but on bill of sale says 162,463 and on our lease says 180,000 seriously??? 3 former complaints have been submitted with the Vans info everything so please be careful if you purchase as Ted and his sales tacktics Red dodge van are being reviewed. The van and bill of sale are now in the hands of the OMVIC , consumer affairs and the used car dealers Association of Ontario. This is not right

Bought a Subaru Forester from here. Braddie was an absolute pleasure to work with, and got us all…read moresorted out with the price, paperwork and all other things. He answered all of ours questions with great detail, provided all the car history and maintenance history paperwork that was available and made sure that we knew every single detail we needed about the car we were buying. Best car buying experience of my life. We are loving our new car and would 10/10 recommend Autohouse Kingston!

Spoke to Peter today about my 2015 Dodge Ram that was having transmission problems. Their…read moretransmission person was on holidays so they sourced it out for repairs only to be advised that the people they sent it to were too busy to start repairs for two weeks. Peter offered a loaner truck until mine came back which was more than a fair offer and more than I have received at any other dealership I have ever dealt with. Fortunately I did not sell or trade in ( and never will) my 2005 Dodge Ram so I do not require a loaner at this time. Peter said if I change my mind to call back and he would make it happen. From the original purchase of my Dodge too now; Kingston Dodge have been nothing but helpful and accommodating. Also don't know why this shows I am in San Francisco.......I am in Kingston Ontario Canada

Extremely poor customer service. General Manager gives little priority to service customers. He…read morewill defer any mistakes back to you and anyone else he can point a finger at. When McDonalds makes a mistake on a drive through order, "Sorry" is adequate; I think something more than an insincere and cowardly apology is required when an automobile dealership/service centre turns a quick recall/oil change into a broken truck and lost work time on Monday (and beyond?), leaves your work truck unlocked in an ungated yard with valuable tools inside ("That's what insurance is for" they will tell you) ("We do lock checks every night!" Well i guess not when the service guys are taking off Friday evening), and makes insufficient attempts to contract the vehicle's driver when a fleet service (providing reduced profit margains) is involved. Oh and when they ask you if you will need a shuttle when you book an appointment, they will not have a shuttle there for you at that appointment time. When you tell them you are calling a cab, they won't give you a cab voucher. I guess that small luxury is a thing of the past. The General Manager actually threatened to call the Police when I said I would leave this 1 star review. Just stay clear folks.

Amazing staff! Steve Kay went above and beyond to help me and I truly mean above and beyond to help…read moreme get the vehicle I wanted! He listened to what I needed and helped me get some of the extras I wanted, I am beyond thrilled with the vehicle he picked! When it was time to talk numbers Aja worked with me and for me to get the financing I needed to bring it all together! I am overjoyed and overwhelmed by their thoughtfulness and willingness to go the extra mile for me!

From the owner: Specializing in sales, servicing, financing, and repair of new Ford vehicles as well as used…read morevehicles from all popular brands.

One of the most disappointing customer service experiences I've ever had. Booked a "Manager's…read moreSpecial - Gas Vehicle" through AAA, along with trip insurance. Receipt clearly states: "Unless otherwise specified, cars may be gas, diesel, hybrid, or EV powered. Changes to the vehicle offered may result in additional fees." Despite this, the attendant insisted that an electric vehicle had been booked and tried to charge an additional $200 for a gas-powered car -- the very type originally reserved. When this was pointed this out, he admitted he has had "arguments with AAA about this issue" before, indicating that this is a known and recurring problem. If this is such a common point of contention, this promotion should no longer be offered. It comes across as a manipulative tactic to upsell customers under misleading pretenses, especially when people are in a desperate situation and need a vehicle. The staff made no effort to resolve the issue or offer any form of compromise. The attendant was unhelpful, dismissive, disrespectful, and unprofessional. While I regret that the situation became heated, it was incredibly frustrating and frankly outrageous. In contrast, I went to Enterprise down the street and was met with respectful, accommodating service, and a much better rate. If Hertz locations like this one are not going to honor the terms of their offers, they should reconsider making them available at all. I strongly recommend avoiding this location due to its questionable, and quite frankly unethical practices and poor customer service. Will absolutely be reporting to the BBB about this unfortunate situation.

What an easy group of people to work with. From pickup to drop off, the team there were super…read morefriendly. Upon drop off, the guy working offered me coffee, water and a place to sit as he kept checking all the angles my taxi could be coming from. Great service! Car was new and very clean. Something I wish my local Hertz could figure out.