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    Dent Masters

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - Dent Masters

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Dent Masters Photos

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    13 years ago

    Top notch ! He fixed a few dents for me, perfect job, professional service, all good

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    Assured Automotive

    Assured Automotive

    (2 reviews)

    My vehicle was damaged in a wind storm on December 11, 2021. Within a week I brought the vehicle to…read moreJack . I left after giving Jack my policy information and the claim number. Jack told me he would email me a copy of the documents sent to my insurance company. On January 17, 2022 my adjuster called me asking me to get an estimate of damages. For the last two days I have tried contacting Assured. No answer, in fact I can not even leave a message. Did they burn down? Another Covid bankruptsy? I wonder what happened.

    I recently took my truck in to have a dent in the side fixed and the panel replaced. What should…read morehave been a relatively quick fix stretched into weeks. The quote which they said would take 48 hours took a week. When I called to ask what was happening my sales rep said it was almost done and he would call back in 30 minutes. After waiting three hours I called again. It was still not done. After I finally received the quote I took it to my insurance company. They signed off on the work and told me Carstar would contact me to set up an appointment. I waited a couple of days and heard nothing so I called Carstar again. They said they had not gotten the sign off from the insurance company. I called my adjuster and he said everything was done on his side. Eventually I got a call from Carstar saying I could bring in the vehicle Monday morning. They said it would be ready on Friday. The following Monday I called to see what was up as I had not heard anything. They said it would be ready the next day. It was not. I ended up getting on Wednesday but only after I called the national Carstar offices. When I picked it up the sales representative made excuses and did not acknowledge let alone apologize for the poor service. I fully understand that sometimes parts take longer then expected. However the sales associate would not give me an accurate estimation of the time it would take and did not return my calls. My impression was that it was nothing to do with parts but rather an unorganized and lazy sales rep. My experience reflected very poor customer service. There are lots of places that do body work in Kingston. Take your car somewhere else.

    Dent Masters - bodyshops - Updated May 2026

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