Honestly, out of all of the places that I've been to, this is the best service I have ever had…read more Other places have done nothing but rack up high bills and, seeing as though I'm not very car-savvy, they were able to make a fortune off of me. When I took my 2008 Pontiac G6 there for the first time, it was an emergency. I use my vehicle for work, and both of the headlights had gone out the night before. I literally called 4 other places before then, and they were booked well into the next week. Technically, so was Wayne, but because it was such a simple matter of replacing a couple of headlights he told me to bring her in anyway and we got it done. While he worked, we had the most wonderful of conversation, and before you knew it, the job was done. Since then, I brought that same vehicle in regarding what I had been told before was a bent rim and my wheel bearing was.. doing something. Again, I'm completely vehicle illiterate (aside from basic maintenance on big vehicles), but bless his soul unlike other unnamed businesses, Wayne told me exactly what needed to be done, why, and showed me proof. Also, I didn't need to replace that rim like competitors said, he was easily able to just tap it back into place. As it was, I wanted the front two tires replaced as well- though I had intended to switch them out with my old winter ones, but they had been so dangerously worn down that he wasn't going to let me back out on the road with those wheels. The back ones were fine, but that explains a lot of the trouble I had had throughout the winter before with my vehicle. In any case, not only did we get my wheel bearing replaced, the dent fixed, and my front wheels replaced, the bill was surprisingly low and effective. I always recommend Napanee Brake and Muffler whenever somebody in Napanee is looking for car repairs, and I always will. This is hands down the place to go if you need work done on your vehicle. Wayne is an absolute lifesaver, and deserves far more reviews than he's got here.

Wayne Hannah is the owner. I needed a new muffler on my '03 Caravan that required most of the…read moreexhaust system to be replaced as it was a one piece unit. Wayne explained the problem and pointed out that the solid condition of the pipes would mean that he could cut the muffler out and just replace that component thereby saving me a lot of money. It's not the savings only that impressed me, it was the fact that he gave me the opportunity to make an informed decision. I've been back a couple of times since with another vehicle and even a lawn mower. Very happy with the service. Even Wayne's corny humor takes some of the sting out of having to pay for car repairs. Highly recommended to all my friends.

The ad you gave and what you said do not match. You are wasting people's time. We understood that…read moreyou are a company far from professionalism. What you said with an interval of 1 day is different. you hang up the phone in our faces. I will also mention them in Cargarus. I do not understand how you received an award in 2018. The person who gave the award understood that he was wrong.

Do not ever buy a car from here. My son has a car that is 6 months driven off the lot, and there…read moreare so many things wrong with it and Carloft has been no help. Lots of promises until you sign the paperwork. When I tried to talk to the sales person Ryan and manager Scott, they kept interrupting me, and told me the issues were my sons fault (which they are not). Two thumbs down. We will NEVER be back and will be spreading the word. #lemon

Not even that, could not be better, cheaper woukd be good. Charged for a Euro oil change package,…read morecar made in Mexico, then $19 extra for "specialty" oil filter, taxes in, $163 For a oil change on a very common car/engine combo. Making up for pandemic, still? Value thumbs down.

Fantastic customer service. Ethan was a great help getting my car figured out. I'd recommend this…read moreplace to anyone in need of service.

My car was broken down and I didn't have a choice. I was…read morelucky enough to find a ride to toronto, and was told the car would be ready by 2pm the next day. I called to confirm in the morning and they said yes, I show up at 2 and they say it's now not going to be ready until the next day and I had to get a hotel. & they ended up charging me more than I was quoted and did things to my car without my permission. Very unreliable and unprofessional.

I've been in here a few times, the cashiers always seem to be talking to someone (other cashiers or…read moreanother customer) and not paying attention to you. Almost like you're an imposition on their conversation.

I was in a bind and needed a tire put onto my car as one of mine had been damaged. They were very…read morehelpful and installed the tire quickly, but I later learned that the tire was 9 years old! To be clear the tire hadn't been used before, but must have been sitting around the shop for years. The rubber in tires has a maximum life span so this is not cool. I paid full price for the tire. I definitely won't be going back to this shop.

From the owner: We know that you have high expectations in your car search in Napanee. So if you're in the market…read morefor a new Ford, stop by Pringle Ford. We're confident we have the right vehicle for you. Here at Pringle Ford, we enjoy the challenge of meeting and exceeding customer expectations in all things automotive.

I've been going here since the day he opened. My 1st car was a lemon and I was quoted thousands to…read moreget it road worthy. I stumbled upon Dave and Patty's business and I will never look back! By far the best mechanic and people I know. Honest, hardworking and reliable. Dave and his wife have been taking care of me and my cars for over 16yrs. I recommend them to everyone! Thanks for all you do! Jillianne

DO NOT EVER GO HERE ! Went here for a safety check on my new…read morecar, they gave me a long list of everything that needed to be done and couple thousand on the quote. I was absolutely Horrified as the person I bought it from gave me proof of everything that had been done to it recently, which contradicted easily half of the list that they, Price's auto, had given me. I took it to another mechanic and gave them the list of everything prices claimed to be "wrong" with my car. I now have a safetied car that is on the road, for a small couple hundred..