1. Elliot's Drycleaners

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Encino, CA

Elliot's Drycleaners

2.6 (28 reviews)
PriceyDry Cleaning
Closed • 7:00 am - 7:00 pm

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Absolutely one of worst dry cleaners I've been to they charge $30 a shirt to wash. At first I thought it was normal because I had a chrome hearts long sleeve that was around $1000 and I wasn't expecting to take the cheap route. I ended up taking my clothes there and all the writing on the T-shirts ripped away. I told the guy what happened and he ended up saying this happens at dry cleaning . I am very disappointed I don't recommend anyone there close here at all.

April C.

First time walking in here and my last. I was talking to the man who worked there and the phone rang. I stood there for 10 min while he spoke on the phone. I finally told him I was sorry to bother him and I needed to get to work. He told me he was going to be on the phone and didn't want my business. Super rude. Negative 5 stars if it was an option. Don't go there. There is a tailor across the street that loved having my business.

Gloria K.

Don't come here. They don't even say I'm sorry that they have ruined my 200 shoes. I just bought this 1month ago first time washing and look what I have. DONT COME HERE

Sam the owner screaming at me like i was a dog to get out of his store because i wanted to take my jacket to another dry cleaner

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1 month ago

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3 years ago

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4 years ago

Their prices are absolutely absurd, customer service is nasty!!! I dealt insulted with $23 for a robe lol!!! Ridiculous ‼

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4 years ago

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3 years ago

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5 years ago

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7 years ago

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6 years ago

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9 years ago

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8 years ago

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8 years ago

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7 years ago

Had a very easy and pleasant experience here. Employees are easy to talk to and very friendly. Will definitely be back next week !

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8 years ago

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11 years ago

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8 years ago

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8 years ago

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12 years ago

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13 years ago

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13 years ago

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8 years ago

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15 years ago

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10 years ago

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12 years ago

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11 years ago

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10 years ago

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14 years ago

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13 years ago

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Prestige Dry Cleaners & Alteration

Prestige Dry Cleaners & Alteration

(321 reviews)

Woodland Hills

Prestige Cleaners has been taking great care of me for years! They've been doing my alterations for…read moreso many years, and I've always been very happy with their work and service. The entire team is friendly, accommodating, and always makes sure I'm well taken care of. A special thank you to Franchesca. Even while she was out of town, she still made sure everything was handled and that I was taken care of. That kind of personal attention and customer service truly means a lot. I highly recommend Prestige Cleaners for their excellent service, quality alterations, and genuine care for their customers!

I've been coming to this alteration shop for a while and have even brought family members here, so…read moreI was genuinely disappointed by this experience. I had a wedding to attend in Mexico and brought my dress in to have it altered. There was a long piece of fabric hanging down the front/middle of the dress that needed to be hemmed, along with the rest of the dress. I paid upfront, and never had an issue with paying their prices because I've been a repeat customer. Unfortunately, when I was in Mexico getting ready for the wedding, I was steaming my dress and a needle that had been left inside the unhemmed piece of fabric went deep into my finger. The needles had apparently been left there to mark how much fabric needed to be removed--approximately six inches. Not only was the needle still in the dress, but that entire piece of fabric had never been hemmed. Because the alteration wasn't completed, I was literally tripping over the fabric throughout the wedding. I ultimately had to throw the fabric over my shoulder and wear the dress that way for the rest of the night, which completely changed the look of the dress I had paid to have altered. I immediately called the shop and explained what happened. Francesca asked me to send pictures and said she would call me back. I sent the pictures and followed up because I was literally on my way to the wedding and wanted to speak with someone before I had to leave. I never received a response. What happened afterward was honestly more upsetting than the alteration itself. I received a voicemail accusing me of basically trying to avoid paying for their work and saying that if I didn't want to pay, I should just say so. This made absolutely no sense because I had already paid upfront. I was also insulted and told that, as a Latina, I was making myself look bad. There were multiple personal insults in the voicemail. I eventually received another voicemail saying I could come get my money back and that, after looking at the pictures, she realized she had confused me with someone else. She explained that she had been very angry that day and had me confused with another customer. I understand that mistakes happen. What I cannot understand or excuse is treating a customer this way, especially a repeat customer who had already paid and was simply trying to address a legitimate problem. Whether she confused me with someone else or not, those things were said directly to me, and I should never have been spoken to that way. I did receive my refund, and at that point I simply wanted to leave the situation behind. I didn't want to sit there listening to excuses--I wanted my money back and to move on. When I went in to get my refund, I was told that she was giving me my money back 'as a favor to me.' I don't consider refunding a customer for work that was not completed--and that resulted in an injury--to be a favor. I consider it the appropriate thing to do. For me, this wasn't just about a missed alteration. I was injured by a needle that was left in my dress, had to deal with an unfinished alteration at a wedding in another country, and then was personally insulted when I tried to bring the issue to their attention. I'm leaving this review because I think customers should know that mistakes can happen, but the way a business handles those mistakes matters just as much. After being a loyal customer and bringing family members here, this experience completely changed my opinion of the business.

SoCal Wash and Fold - Van Nuys - Curbside Wash and Fold Service

SoCal Wash and Fold - Van Nuys

(71 reviews)

$

Van Nuys

My experience went wonderfully!! The place is kept so clean. The upkeep is first class. All the…read moremachines were working properly and there was nothing to be concerned over. I will definitely be returning to this laundromat. Everything you want from a laundromat is here.

Machines are broken or don't work properly. Of the 4 washers that I used, 2 did not perform…read moreeffectively. My clothes finished "washing" on a 4 and 6 load machine and the washer never pulled my conditioner and bleach. I asked the lady working here if they could restart my machine to manually add the bleach and conditioner- she said no because she can't, and she told me that's the reason we should be paying attention to our machines, and that we are responsible for adding water manually from the sink to the bleach and conditioner container for them to go through. She said that's why the signs are posted. No signs on this unit say such thing. Since she told me to add them and add water, I did so, and my clothes washed on the rinse mode and so never rinsed. All I wanted was for my machines to be restarted. Given that my clothes washed on the rinse mode, they didn't really rinse, i called the number and the person I spoke to said that he would have this fixed. Later on- While I was drying my clothes the lady came back and said she was told to start new washers for me free of charge, at this point my clothes that were not rinsed were being dried and I just needed to go because I have work to catch. I asked her if I could get my money back for those 2 machines and she said no, only 2 paid washers if I run my clothes again. I don't understand why someone is not here physically managing this place in case issues like this happen. I paid 7 dollars for a 6 load and 6 dollars for a 4 load- and I lost this money. Go elsewhere, my recommendation. If you do decide to come here, don't forget to bring a big cup to flush the bleach and conditioner manually in case your machine doesn't pull it properly during the cycle.

Elliot's Drycleaners - dryclean - Updated October 2026

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