I'm not gonna necessarily rate them badly because I never did get to see him. This is more of an…read moreissue with the medical system in general. I need an appointment one doctor told me they only do procedures one day a month and every other month. April is already full. So you mean, I have to wait until June? Dr. Melman's office told me they're not accepting any patients right now. WTF, what's wrong with our medical system. Everybody says the medical system in the United States is the best but if this is the best we can do then we're in deep trouble.

I have not had great luck with GI Dr's. They are so busy with procedures that (in my experience)…read morethey forget to actually HEAR the patient. All of this changed for me on my first appointment with Dr. Mellman. He heard me, he listened and solved a huge issue I was having. I'm elated!! The office staff has been on point! It's so nice to actually be heard and to finally get results I had almost given up on ever getting! I am beyond appreciative!!

Excellent Dr. with a caring attitude toward her patients. I've been a patient for many years.read more

The most dysfunctional office I've ever encountered. Impossible to reach anyone by phone nor do…read morethey call you back and all around I would give zero stars. In addition to the phone system, their text system is nonexistent and no one responds. Go find a gastro that has a functioning office that prioritizes the patient , because it's not here!!

I've been living in West Palm Beach for 15+ years and thrilled with the quality of medical care…read moreEXCEPT FOR Dr Senzatimore. He has little communication skills with his patients, and was gave a grave diagnosis in a group setting while quite sedated. This violates HIPA laws. His xeroxed instructions were from decades ago and barely legible and quite outdated. So glad I got a second opinion. Baptist Endoscopy Center is a horrible place for any procedure. All information was concerning their payment, not my pre and post endoscopy.

I found this office not to be a very professional atmosphere. Also found that it's only important…read morewhen it's time to have a colonoscopy.. . And I don't feel biologics are the answer for everything. I also don't like having doctors visits with a practitioner.

Years ago, I went for a colonoscopy with Dr. Simon. I came on the wrong day. It should have been…read morean awful experience, especially if all of the prep was in vain. But Dr Simon got me in anyway. This is very commendable and he was under no obligation to do such action. Who in their right mind would want to do all the prep all over again? Kudos to Dr. Simon. Needless to say, he has been my gastro every since. I'm looking forward to my next colonoscopy (yeah, right...).

I have only been pleased with the Gastro Group's care and attentiveness. He will continue to be my…read moregastro Dr.!

I've never had an issue at Dr. Raymond's office. His staff is kind and attentive and will get back…read morewith you if they aren't able to take your call. I find Dr. Raymond very knowledgeable in many areas. Been with him many years.

Dr Usta is amazing god bless him but the office is completely trash i have been going through pain…read morefor days and tried calling exactly 12 times in three days to speak to an assistant to help me with any solution and left numerous voicemails and never got a call back i will never recommend this place to anyone i hope dr Usta leaves that junk of a medical office very unprofessional way of taking care of patients.

I have been very happy with Dr. Usta, he is personable & professional. I have had a colonoscopy &…read morean endoscopy that went seamlessly at all levels. But more important is he came to the rescue for my future son in laws Crohn's Disease crisis. We are so very grateful!

I am fairly new with this practice but as far as the facilities go and the doctor that I see, I…read morehave no complaints whatsoever. Quite the opposite. My satisfaction with the doctor is unquestionable. However . . . On Friday June 4 I received a call alerting me to call because the time for an upcoming appointment had to be changed. I heard the voice mail too late to cal them then and on Monday (June 7) I totally forgot to call. But I have tried calling over and over again since Tuesday (June 8) and I am just kept on hold for long periods of tie, even up to 25 minutes, with a very annoying recording reminding me how aware they are of the waiting and they are trying hard to answer my call. Well, they could have fooled me! I understand having to be on hold BRIEFLY at some time or another, but on 5 or 6 different occasions for periods of time of up to 20 and 25 minutes is totally absurd and unacceptable. I'll have no other choice but to drive to their facilities and speak to them personally. Its a 6.5 miles drive each way but that's what one has to do when customer service is lacking

I initially had a good experience but when they changed my medication and I asked them to…read moreinvestigate to see if it could be back to where it was because I was feeling bad tired no energy they asked me to have a blood test which I did and did not hear back from Dr Anu Thekkumkattil after calling her office three times and was told her or her medical assistant would get back to me it has been over a week and I have not heard back luckily I have a good primary care physician that told me he could take care of my care and prescribe me the correct dosage so I could feel myself again , Do you think they will call? How many times would you call before you felt your just a number ?

I have had some good and bad experiences here…read more You must give yourself extra time for traffic and construction in the area. You can park across the street in the lot or you can valet and it's not cheap. YOU must check in. First check in is on the first floor to enter the building. There might be a line. Have your DL ready. Then check in to the drs office. I check in on my phone but it never completes. They have employees working at the desk but you have to use the kiosk that they know most likely doesn't work even if you tell them you checked in on your phone and it won't complete. You wait in line, you go through all the steps. If you have two insurances there are an extra 10 questions to answer in every visit even if you just answered them on your phone. It then rejects again and so now you must wait on line to see the girls who want to look at the screen themselves and then they will do it on their end. I ask them what is the issue, what are the additional steps they need. I get no help. If you are over the 15 min grace period at this point. YOUR Appointment gets CANCELLED. This has happened to me. I was there at my appt time but it took 16 minutes to get me checked in and they will say sorry you're too late. I see it happen to someone on every visit. There is a lot of crying from patients who get canceled and I never see them get in. As for the doctors, some are great and some are not great.

I have had only quality experiences at this location. Both with the Medical staff (doctors, nurses,…read moretechnicians (except one who I would rate a three)). Wait times have been reasonable, often short.

Dr. Horvath and his surgical staff are fantastic…read more His office staff is essentially a chaotic mess. They want you to schedule a 2 week follow up, but they only have appointments 60 days away. They call you and their phones are unintelligible. Too bad hes a good Dr.

Had my first endoscopy/colonoscopy procedure. I was very nervous. Dr. Horvath answered every…read morequestion I had and made me feel as comfortable as possible. Office was very good about scheduling me in a timely manner. Procedure went smoothly. Great doctor overall.