Love my dr. Renee so caring and though she put me at ease. Staff is just as well informed as the…read moredoctor

I was a patient at this practice with Dr McGuire as my doctor. It was a negative experience with…read morethe staff, who were arrogant and unprofessional as to how they treat their patients. Dr McGuire was. professional when I first met him and seemed concerned about my medical condition. I went to see him for a follow up session scheduled at 1 PM at their offices. I arrived at 12:50 and at 1:30. I approached the desk as I was still not called in to be seen. I was told that he was with a patient and that there was one other person ahead of me. How is that possible unless they double and triple book patients. It would've been at least another hour before I would see him. I decided to leave and left notice that he contact me as I was told a follow up session would not be for three months down the line. Not only was I not contacted by Dr McGuire, I was told that he no longer would be my gastroenterologist. The attitude and the demeanor of the staff was horrendous. I asked to see a office manager when I was at the office and was denied. I called the next day and asked to speak to the office manager, and was told that she would call, which of course never occurred. There are many good practices out there that specialize in Gastro health and I would advise that you choose one of them over this practice. Just a word of caution for any prospective patients.

I'm not gonna necessarily rate them badly because I never did get to see him. This is more of an…read moreissue with the medical system in general. I need an appointment one doctor told me they only do procedures one day a month and every other month. April is already full. So you mean, I have to wait until June? Dr. Melman's office told me they're not accepting any patients right now. WTF, what's wrong with our medical system. Everybody says the medical system in the United States is the best but if this is the best we can do then we're in deep trouble.

I have not had great luck with GI Dr's. They are so busy with procedures that (in my experience)…read morethey forget to actually HEAR the patient. All of this changed for me on my first appointment with Dr. Mellman. He heard me, he listened and solved a huge issue I was having. I'm elated!! The office staff has been on point! It's so nice to actually be heard and to finally get results I had almost given up on ever getting! I am beyond appreciative!!

Years ago, I went for a colonoscopy with Dr. Simon. I came on the wrong day. It should have been…read morean awful experience, especially if all of the prep was in vain. But Dr Simon got me in anyway. This is very commendable and he was under no obligation to do such action. Who in their right mind would want to do all the prep all over again? Kudos to Dr. Simon. Needless to say, he has been my gastro every since. I'm looking forward to my next colonoscopy (yeah, right...).

This practice was in my opinion on top of its game when I first went to it over two years ago. That…read moreis no longer the case. Went there with tummy issues, had a colonoscopy, endoscopy three breath tests. Went back for the results, and was told to take a all natural gas relief. Still having my issues, went back to my Primary Care Doctor and was given two more extensive tests, to only find out I have only 16% of my gallbladder working..yeah, that doctor dropped the ball big time...Thank goodness, I am very proactive...DO your own homework, and don't stop until you get your answers.

As a RN for 25 years, I have never had such a negative patient experience. This is a hugh practice…read morewith a ton of overhead. I felt pressured to have a procedure when the MD could have treated me without it. It seems like a mill. The MD's communication style is abrupt. The office manager Donna actually hung up on me. The MA's where pleasant. I was successfully treated by another MD who was willing to listen to me & be creative. Advice: demand respect, be educated & consider another MD.

Excellent Dr. with a caring attitude toward her patients. I've been a patient for many years.read more

The most dysfunctional office I've ever encountered. Impossible to reach anyone by phone nor do…read morethey call you back and all around I would give zero stars. In addition to the phone system, their text system is nonexistent and no one responds. Go find a gastro that has a functioning office that prioritizes the patient , because it's not here!!

This is on the 3rd floor of the building…read more Dr Silverstein herself is 5 stars. After I had colonoscopy done someone called me to give the results of a polyp they removed. I asked if I needed to make appt in 5-10 years as Dr Silverstein had told me during our initial visit or 2 years as it stated on the discharge paperwork. The woman on the phone stated since I was asking a question that she didn't know the answer to I had to make an appointment. so I know I have at least 2 years why would I make an appt sooner. I followed up about a week later because i was out of town during phone call and she said I needed a follow up after the procedure.

I cannot even give a review of the doctors there because I still haven't been able to get I. Touch…read morewith anyone to make an appointment! W dry time j call, I have to leave a message for a callback which never happens. I've left somewhere between 8-10 messages over the past 3 months and nobody has ever called me back. I'm done trying to get a hold of someone to just make an appointment. If it's this difficult to make an appointment, what's it like to get any kind if follow up once you see this doctor? I am looking elsewhere!

Absolute worst medical experience they proceeded to do a procedure which I told them multiple times…read moreI didn't think worked. I told them about the pain I experienced it hasn't gone away. They refused to see me for a month and said well if your in pain go to the ER. I cant afford to go to the ER. You are the Doctor you should provided follow up care. Also you are retiring so clearly the patient doesnt matter to you.

Great staff so prompt and professional. The doctor explained everything thoroughly and I could…read moreunderstand everything he said.

Dr T Rosenfield is beyond the best. Excellent quality care…read more I have just had a procedure & the whole experience was prefect, great care, very informative, staff were amazing & could not have been cared for better.

Great experience for a colonoscopy..Everthing was smooth and the staff was very good. Won't have to…read moreone in at least 10 years !!!

Dr. Hirth seems like a fine physician and a nice man, but his office's communication is terrible…read moreand there is zero transparency about financial matters. I got two surprise phone calls demanding money less than 48 hours before a procedure, one of which the office messed up with my insurance company by coding the procedure incorrectly. I'm extremely disappointed and think Dr. Hirth should clean house and hire a whole new staff.

Dr Hirth is SO warm and caring for his patients! He explains everything that you need to know…read moreprior to the procedure! He's the best gastroenterologist that I have ever had! The office is polite and very accommodating for appointments! Dr Hirth gives his patients his cell phone number!