Super kind and friendly staff. They did an amazing job making my son feel comfortable during his first dentist appointment. I was also impressed with how they handled additional COVID regulations. read more

I can't say enough great things about Dr. Ellen and her entire team. From the moment you walk into the office you are greeted with friendliness and hospitality that carries through your entire visit. They whole team is so great with kids and they have endless patience and kindness to help kids get through what can sometimes be a scary experience. During our most recent appointments for my two daughters ages 4 and 6, Candy and Sophia did an amazing job cleaning their teeth, talking them through the whole process and keeping them calm. They explained what they were doing and what tools they were using and the personal iPads the kids get to watch during cleanings definitely help distract them too. Both girls then had to get additional treatments after cleanings and wow- Dr. Ellen, Mai and Megan performed the treatments with incredible speed, keeping the girls sooo calm the whole entire time- not a tear was shed and we're talking numbing injections into the gums and drilling!!! I was speechless and couldn't believe how well everything went. This is such an incredible place to take your kids for a great dental experience! read more

We LOVE Dr. Ellen Im and her staff! They're always so friendly, caring, gentle, and professional. My kids, 3 and 6 year olds, are both super shy and easily scared, but they really enjoy coming here. The office is very clean and cute, and we've never had to wait more than 5 minutes, if that long, to be seen. My kids love finding their names written on the welcome sign right outside the door, which I think is really cute and nice; it gets them so excited and happy every time. Dr. Im works super fast and thorough, and takes her time to talk to us before and after the procedure. She is truly wonderful with children and is simply amazing. We are very thankful and happy to have found such wonderful and awesome dentist who makes our children feel safe and welcome, and keep their teeth clean and healthy! read more

Dr. Ellen and her staff are absolutely amazing Dr. Ellen and her staff are absolutely amazing! I have an eight year old and a two year old, both love going to see Dr. Ellen and her team! read more

My kids love this place. The staff and of course dentists are great. They are willing to work with whatever special circumstances your kiddo may present. Being a military family, we often struggle to find quality care and having two kids on the spectrum, it's important that we find quality and compassion and we have with Dr. Ellen. read more

After recently moving to RB, I needed to find a new pediatric dentist for my kids. I heard great things about Dr. Ellen Im and I have been impressed with them from the initial call to schedule an appt. The whole office is extremely friendly, helpful, and COVID conscious. Sam and Rachel helped with my kids cleanings today and I appreciate how wonderful they were with both of my kids. read more

We love the doctor and the whole team. My daughter used to go to a different dentist before and she never seemed too happy to go see a dentist. Now, she is asking me when is her next appointment. Doctor and her team know how to put my daughter at ease. Its a local office with an easy parking and its nice and clean with lots of kids movies and every room has a special theme. read more

Im Pediatric Dentistry & Orthodontics - Chatting with Emily - Pediatric Dentists Near Me - Poway, California

My son was running in the house, tripped, and decided he would break his fall with his front tooth. The result looked like he belonged in the NHL. Naturally this occurred during the weekend when all the dentists are closed. Left Dr. Ellen a message, and within a handful of minutes received a call back. Really impressive, and very much appreciated. Thank you so much for helping a panicking parent on the weekend! read more

Dr. Im is phenomenal. Her support team is on top of everything and is made up of the most caring individuals we have worked with to date. As a mom of three kids, I am always on the lookout for great pediatric resources who can take on all three. As my youngest has some special needs, I often have a difficult time finding groups which can accommodate him as well as his more typical sisters. When I made the appointment for Dr. Im, her receptionist collected as much information about my son as possible and reassured me that the environment could handle him and would even be one that was welcoming to him. He is a sensory seeker so I was concerned about tiny rooms with expensive tools and my very excited climber. :-/ When we arrived, Hailey walked us through a tour while getting my son set up in a super hero cape, with toys to keep busy, and she even turned on his favorite movie. When it came time for his cleaning, Dr. Im sat knee to knee with me and moved quickly while calmly SINGING to him throughout. My heart was full as my child was cared for well beyond my own expectations. Dr. Im's care for her patients is felt throughout the practice. Every team member was careful to explain options and pricing to me (and their pricing is exceptional compared to other providers and was in line with our dental insurance-Blue 100). I am referring this practice to everyone I know, including a family member who is a therapist because I am confident all will be welcomed and made comfortable here. read more

Im Pediatric Dentistry & Orthodontics - Pediatric Dentists Near Me - Poway, California

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My 3 kids have been patients here for 4 years. Very thorough. Kind office staff too. Love this place.

Dr. Ellen and her staff are amazing they make you feel like family. They're very kind and professional and are great with the kids

I had been delaying our toddler's appointment due to COVID. As soon as we arrived with the simple check-in and hand sanitizer and temperature screening at the door, I realized there was no need to have waited. Dr. Im and her staff are not only careful with protocols and abiding by all state regulations, they are all extremely sweet and happy to answer any questions. This was our second visit and we had Candy as our hygienist. She immediately put my little one at ease and was very gentle throughout the checkup. We also saw Dr. Erina for the first time. Both my daughter and I loved her. She handles this age group so well with her warm smile and fun phrases to explain the various tools being used. We had a great visit. read more

Hi, All. I'm posting our great experience of my daughter's cavity treatment in Ellen's Dentistry. My daughter is 5 years old and we found 2 cavities in her teeth by X-ray scanning. We decided to treat the cavities there but I was pretty nervous because my daughter underwent so painful time on cavity treatment in another dentistry. But, here, Dr. Ellen Im and her assistant did excellent job without any crying, instead, my daughter was laughing with seeing Larva video on the monitor in front of her. They recommended me to treat Nitrogen Oxide gas to my daughter for relaxing. It was really comfortable treatment I've ever seen!! Also, Dr. Ellen Im and her assistant can speak Korean, so we don't need to be worried at all about my daughter's teeth condition and cavity treatment we got. I think everything was perfect!! I definitely recommend this dentistry to you guys!!! read more

There simply isn't anybody better. I'm always amazed at how smoothly the staff works together. It makes me want to work there!! All visits are fast, because the staff works so well together; every movement seems choreographed because they're so fluid. Their work is exceptional. I would recommend to family friends without hesitation. read more

All my three kids have been coming for routine check-ups and cleaning. I love Dr. Ellen Im and the staff here. They are friendly; moreover, my youngest, back then, three-years old, did not cry and , in fact, appeared enjoying when he had an Xray and cleaning. Now my older son has braces with Dr. Chenard. I know that every kids are different and I heard so many stories of pain and not able to eat with braces. My son has rarely had any trouble with braces and I am happy with the treatment for him as well. I also love how the treatment areas are open decorated with lots of characters around and not closed; I think there is one closed treatment room, if you prefer. The reception area is kid-friendly, bright, a small structured-car children can play and, of course, TV. Kids also get coins after the treatment where they can insert to get a toy. LOVE COMING HERE! read more

My 5yo daughter had a cleaning a few weeks ago and a crown placed on her first molar today. She had previously been to a family dentistry where they recommended she go to a pediatric specialist because she was so uncomfortable. I could not be happier to have found Dr.Ellen!!! My daughter is excited to go see her! She gets to watch a movie while laying back with sunglasses on, relaxing! Her crown today didn't even faze her with Dr.Ellen and Ms.Megan! It took maybe 20 minutes total, Ms.Megan held her hand when there were loud noises and Dr.Ellen talked her through everything so she knew what was happening. Thank you all so much!!! read more

We've been looking for a new kids-only dentist for our kids in the area and Dr. Im and staff are great. Our kids had a great visit and have zero hesitations to go back again. Parking and finding it the first time can be tricky so give yourself an extra 10 mins in case you have to make a few U-turns like we did. read more

We had the most amazing experience with Dr. Im and her wonderful staff. First of all, they've created a kid-friendly space that incorporates a lot of cool features: a welcoming stress-free reception area, mini tv's at each patient's chair with personalized headphones, so the child can watch their favorite Disney show and not hear all the sounds; decorated walls and ceiling tiles with famous superhero and cartoon characters. Secondly, I think the most important part is that all their staff is extremely nice and know how to approach children and not make them stress out. I can't recommend enough this place. Thank you for all the hard work you guys do everyday, especially in COVID times. read more

We just had our second appointment for my 4 yo and still have nothing but great things to say about Dr. Im's office. From the receptionist desk and beyond, everyone is so friendly, welcoming and good at their jobs. The doctor and her staff are so nurturing, gentle and sweet. They know exactly how to work with your kiddo. Highly recommend Dr. IM's office for all kids and grow ups! read more

Absolutely LOVE Dr. Ellen Im and her staff! I have two boys age 10 and 2. My 10 year old has been coming here since he was 2 and my 2 year old since he turned 1. They are extremely gentle and caring. My oldest has anxiety and they make him feel comfortable. My 2 year is not a fan of getting his teeth cleaned but they get it done and he finishes smiling. The boys love arriving and seeing their names on the welcome sign! I HIGHLY recommend them! Thank you Dr. Im, Gloria, Candy and the rest of the ladies, you're all wonderful!! read more

Im Pediatric Dentistry & Orthodontics - Welcome sign at the front door! - Pediatric Dentists Near Me - Poway, California

My children met Sam when he came to speak at their Montessori school and they were so excited to come to the dentist. From the first call thru the first appointment staff was super friendly and helpful. The kids loved their names welcoming them on the board outside and the name on bib. Thankful we found a great place that our kids asked us to come to! Win win! read more

We did not hesitate driving all the way from Chula Vista for our daughter to get her treatment done by Dr. Ellen. What we loved about Dr. Ellen is not only her knowledge and experience with pediatric dental care/treatment but also her kindness and sweetness. Thanks, Dr. Ellen for treating our daughter like treating your own! Lovely staffs are a plus and I recommend with confidence. read more

I have been bringing my children to Dr. Ellen Im for the last 3 years. My son was terrified at first and they made him feel at ease and made his dental visit an overall positive one! Candy cleaned both of my kids teeth quickly and efficiently. If you're thinking of bringing your kids here don't think twice. Your kids will thank you!!! read more

I recently came in to Dr. Ellen Im's office to observe her work, and from my experience, I was very inspired by her warm hearted desire to help her patients and the friendliness amongst her staff and dental assistants. She is located in a small plaza in Poway on the second floor, and she and her staff show the upmost patience and quality healthcare to their patients. When walking into the office, you are instantly greeted by the appealing, light blue walls and matching color scheme of the office. Though it is a small quality of the office, it adds to the appeal of the office overall, since a clean and orderly office always draws my attention. In the waiting room, there are plenty of toys, magazines, and bottles of water to comfort parents and children who are waiting to be called in. After checking in at the front desk, one of the office staff members is always more than happy to take the patient on a tour of the practice. Once patients are called in, they are led into the back office, where they are seated in front of either a large television playing Disney movies, or an iPad that has choices of different TV shows and movies to watch from. While waiting, children are usually offered a "Comfort Menu," which is a whimsical menu that offers different toys for children to choose from, such as costumes, stuffed animals, etc. The office definitely keeps children entertained throughout the visit! Also, the office gives out a water bottle as a gift for new patients. Throughout the visit, the dental assistants are constantly checking up on the patients and parents, giving the patients their full attention. When Dr. Im comes to examine the patient, she is attentive to the concerns of the parents for their children and is great at keeping kids calm while undergoing dental procedures. Dr. Im is a very skilled dentist, and is able to successfully complete dental procedures, including sealants and restorations, with efficiency and accuracy. She is also very kind to her patients throughout the process, and checks up on her patients throughout the procedure. Afterwards, the kids are often offered a gift or a goodie bag for the visit, which is a nice addition to the patient experience. Overall, I would highly recommend a visit to Dr. Im's if one's child is need of dental work--she is a kind, phenomenal dentist, and is very friendly. She sees patients from young infants, up to the age of twenty-five. The patient experience is also fun and entertaining for the kids! read more

My daughter is 5, and had not been to the dentist yet. She brushed her teeth daily, but we didn't do a good job making sure she was doing it well. She ended up having several cavities, and was traumatized by the first experience. We set up a plan with Dr Ellen, and worked through it. My daughter is naturally a worry wart, and the team did a great job getting her comfortable, taking with her through it, and giving her the attention she needed. She has some bad cavities! Very happy with Dr Ellen and her team (Sophia I believe was her name and Mai). Thank you! read more

I cringe at going to the dentist and did not want my boys growing up with the same feelings. Dr. Im and her team are amazing, patient, kind and very "kid level" informative. My son has an underbite and she has been a wealth of information for our next steps. I highly recommend her and the team. read more

Im Pediatric Dentistry & Orthodontics - Pediatric Dentists Near Me - Poway, California

I highly recommend Dr. Ellen and her team to anyone looking for a wonderful and caring Pediatric Dentist. The atmosphere is so welcoming and stress free. Their patience and understanding goes above and beyond any expectations I had. They truly make it a great experience for their patients. We love Dr. Ellen and staff!! read more

It was the first time for my daughter to visit any dental clinic in San Diego and Dr. Ellen's office was a breeze! They gave her a balloon and she never cried which is very rare cases. Good service as well! read more

My kids and I love Dr. ELLEN and her staff. She is very conservative with her approach, which I appreciate so much. They are wonderful with kids. The office is clean and entertaining. The TVS are a great distraction. When my son got his cavity filled, he didn't even feel the shot. They are very experienced at what they do and we wouldn't go anywhere else. read more

You can tell that Dr. Ellen and her staff enjoy working with kids. They are very patient, professional and super friendly. This is our son's first dentist and I'm glad my Wife chose to go with their business. He's definitely started to warm up to them and getting used to going. Last recent visit went great without hitch. read more

Today my daughter had her first appointment and not only that she had a sore in her mouth. Everyone was really kind to her and she had a great first dental visit. read more

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Dr Ellen Im is THE best. She is extremely experienced, knowledgeable and best of all wonderful with kids. She is very patient and ensures all your questions are answered thoroughly. Her staff is friendly and kids automatically feel at ease. I highly recommend Dr Ellen Im if you're looking for a permanent dentist for your children. read more

I brought my son here for his first dentist appointment. The waiting room is nice. They had a few toys to play with and some books to read. They have a tv with a movie playing as well. We took a tour of the facility and it was really nice. It was our first time here. It was really accommodating to kids of all ages. They had a personal tv in the dentist area. They had a cool menu for kids to choose from things like which movie to watch, if they wanted a super hero cape, a blanket, a teddy bear and other stuff. We had our appointment with Dr. Nikki. She was really good with my son. She did a great job with brushing and cleaning his teeth. Overall the experience was great. I can see my son enjoying it here at our next appointment. I'd recommend this place if you're looking for a good dentist for your kid. read more

I love this office so much when we moved to Bonita we didn't want to leave, so I now make the drive faithfully because my boys are on such great hands and why leave such a good place!!!! read more

Dr. Im & staff and very professional and gentle. Dr. Im encourages a parent to be in the back with your child during their cleanings & treatment. It's so important because the parent is fully aware of the treatment the child needs and she can show you. She's so gentle and sweet with the kids and this is important In a pediatric office. You want your child to grow up not being scared of the dentist! Highly recommend her office and I use to be a Registered Dental Hygienist for 5 years. read more

First visit with all three kids!! Love Dr Lim. Love the whole staff. Clean, calm, organized!! So happy I found them.

Dr. Im is the absolute best! Before going to her office both my boys would always cry and be very scared at the dentist. Dr. Im has such a calm demeanor and is able to reassure my children. They are now always very excited to visit the office. All of the staff is very sweet and the hygienist are very gentle. We are very satisfied with our experience. read more

Ellen was okay before. It is vey disappointing today that she is not as patient as before. Ask us in rush if we want to do the treatment not. She does not want to waste her time and our time. Their clinic now is very pushy. Introducing a lot out of pocket service not covered by insurance. I'm looking for other dentist for my kids. read more

We just moved to the area and needed to find a new dentist for our 6 year old. She absolutely loved it here! They gave her wireless headphones during her cleaning and she was able to watch Disney Plus, which she enjoyed. Dr. Ellen took the time to talk to both of us and thoroughly explain what she needed to get done and why. When we came back in again for fillings, tooth removals, and sealants, my daughter was so calm because of Dr. Ellen. She used terms that she could understand such as "I'm huggingg your tooth right now" and "I'm dancing with your tooth". My daughter didn't even realize she got 2 teeth pulled out! read more

My kids aren't the easiest to deal with when it comes to dental check ups, Dr. Ellen and her staff know the true definition of patients, they are awesome. read more