Dermal spa in Nanaimo literally scarred me with there laser therapy! I am shocked at the after…read moreeffects and the damage that was done

Dr. Hollis was fantastic-- professional, not overzealous, and clearly knowledgeable…read more Has he retired? I have only been able to see Lianne over the past 3 years, and is terrible! She has absolutely no understood of a natural look and always hit me with a hard sell to get more procedures and spend $100s more than I wanted or needed. She screwed up one procedure and tried to get me to sign on for another, which would have cost $700.00! No thank you! Go somewhere else, there's plenty of competition in town.

One of the most important tools a provider must have is clear communication with the patient. I…read morevisited Dr. Anna for a consult on the need for a dermal filler injection. She and her colleague listened closely to my issue and then sat down with me for a comprehensive conversation about the proposed procedures, the risks and the benefits. Thank you for your professional considerations! I was very impressed.

Dr Anna is amazing. Extremely knowledgeable and friendly. She pays attention to the details. I…read morehighly recommend her

This was by far the best spa experience ever. I had a pedicure with Michelle, who is outstanding…read more Everyone was friendly and did everything they could to make the experience perfect. I even got a mini neck and back massage as an added bonus.

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

I love this tranquil spot! Great customer service and lovely natural products. I've already spent…read morelots there!!!

From the owner: Visit U Retreat Spa-Acupuncture-Bodywork for spa and esthetic services in Victoria. Our qualified…read moreesthetician has over 10 years' experience, specializing in customized skincare treatments including facials, eye treatments and more. We also provide bodywork and acupuncture sessions to relieve chronic pain, and help you reach your wellness goals. See us for Tai Chi and Qi Gong classes!

Prior to seeing Anna at Iga's Laser and Electrolysis I had a very unsatisfactory experience with…read moreelectrolysis for removal of facial hair. However working with a more advanced method and a well planned strategy Anna achieved the results I hoped for, permanent hair removal still maintained two years after ending the treatment. Everyone I have dealt with at Iga's is professional, helpful and welcoming.

I am a guy and was hesitant to get some hair removed. After phoning and being greeted warmly, I was…read moretold yes we do men! I came in for an consult (free). It is located in a medical building and has clean well lit office and rooms. Things were explained and my nervousness dissipated- what to expect, pre and post self care. I made a laser appointment, and the results are great- hair has been removed and it stays gone. If you are a guy and looking for hair removal- this is the p

By the end of my appointment, three of my cuticles were bleeding, one nail has already fallen off…read moreafter only two weeks, and I was charged $90 for it. Two different technicians (Tiffany and Lavender) worked on my nails, and the service felt careless. They noticed my cuticles bleeding and simply wiped the blood away with their finger. The UV curing process was so painful I had to pull my hand out, and instead of warning me or adjusting, I was just told to "press my fingers down on the table and put them back in." I asked for a deep maroon red with no sparkle. They said they didn't have the color and would "make it," instead of letting me choose a different shade. The result wasn't the color I wanted, and sparkle was added anyway, despite me asking multiple times not to have it. The flower design I wanted wasn't done as requested, one French tip was smudged, and several nails had visible bubbles under the gel. For $90 (without tip), I expected quality and care. While the technicians were polite, the actual service was very poor, and I would not return or recommend this salon.

This is by far the best nail salon experience I may have ever had…read more Beautiful salon, 11/10 in regards to speed and care. Absolutely awesome experience!

Lib is the absolute best. I wandered into Seattle ~2017, and was looking for someone to help tame…read moremy brows. I was so lucky to find Lib's service & now call her a dear friend! I go to see her religiously around once a month, and she works her magic with her Loyal Brow - Brow Sugaring/Brow Tinting. She will focus on enhancing your natural beauty - (like the best version of you), and she knows her stuff when it comes to using products that are natural and good for your skin. Here are some pics to give some context on my eyebrows before my monthly Lib visits - compared to now with my regular Lib visits. I also got her lash lift/tint once and was getting compliments for weeks.I seriously wouldn't go to anyone else!!!

Liberte has truly converted me from waxing to sugaring - she is thorough, quality, and makes a…read more"seasoned" waxer/sugarer feel the utmost of comfort. She will make provide an inviting and luxurious experience with long-lasting results. Highly highly reccomend!

A very good salon, I have been going here for several years. I've seen several of the stylists,…read moreMartin, Angie, Deanna, Cher. They've all been very good, professional and great customer service. Cher is my current go to and has been exceptional at detailed short cuts, she really takes the time to get it all right.

The most horrible experience I've ever had at a salon. Went in for a balayage and they completely…read moreruined my hair. left with harsh yellow stripes all over. I tried giving them the chance to fix it and they couldn't give me an appointment as soon as it was needed. Had to go get it fixed somewhere else. Please please please do yourself a favour and never go here.