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    Ella’s Kitchen

    2.6 (7 reviews)
    Open 11:00 am - 8:00 pm
    Updated 1 month ago

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    1 year ago

    Terrible service; lack of assitance with order which was placed but messed up by restauraunt & Grub Hub

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    2 years ago

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    Ore A Love Story Restaurant - Pancakes

    Ore A Love Story Restaurant

    (267 reviews)

    $$

    We did not notice that we came in after their posted hours until after we left and we noticed the…read moresign on the way out.. They didn't say a thing about it and served us! They still had a full house when we arrived and we didn't keep them up for long. Still really great of them to be so kind and welcoming. My husband got the Jambalaya omelet and he loved it. It came with sweet plantains and coco bread and he enjoyed the whole plate. I got the chicken and waffles. The Waffle was brilliant. We'll come back some time when I feel like day drinking. I want Cremas! We had errands to run afterward on the day we went in, regrettably.

    Good morning. I took my mother-in-law here today after church, and we were really looking forward…read moreto it based on the reviews we saw online and on TikTok. Unfortunately, our experience was very disappointing from start to finish. When we first arrived, we noticed the chefs in the kitchen wearing bonnets, which came across as unprofessional and not what we expected given the reputation of the place. After being seated, we waited nearly 10 minutes without any service and had to flag someone down just to take our order. We ordered oxtails with eggs on cocoa bread with cheese, along with jerk chicken with French toast. When the food came out, the order was incorrect--they brought jerk chicken with waffles instead. My mother-in-law politely explained the mistake to the waitress (a middle-aged woman), but instead of fixing it right away, the waitress began going back and forth with her, insisting that waffles were what we ordered. I stepped in to clarify that we had definitely ordered French toast, but even after that, the situation wasn't handled properly. When the dish came back, it was still wrong, and the waitress had an attitude the entire time. While we were there, we also noticed that other customers didn't seem satisfied. Several plates around us looked barely touched. The man sitting next to us ordered the same oxtails with eggs on cocoa bread and cheese and didn't eat his meal at all before leaving, which raised even more concerns about the food quality. To make matters worse, as we were getting ready to leave, I tried to place a to-go order. At that point, the waitress was still going back and forth with my mother-in-law. She then took our plate and said she wasn't going to deal with this and refused to take our order altogether, which was extremely unprofessional and disrespectful. Overall, the service was rude, the order was mishandled, and the experience did not live up to the expectations set by the reviews. Between the long wait, poor communication, and lack of professionalism, I would not recommend coming here.

    Flames Restaurant

    Flames Restaurant

    (41 reviews)

    As Caribbean people, especially those who own restaurants and serve others, we've got to do better…read more-- raise the standards, man. On Saturday, we went to Flames in Randolph and ordered a large curry goat and a medium oxtail. When I got home, I sat down to enjoy my curry goat and white rice. First bite in -- I felt something strange. I spit it out, and lo and behold, it's a big ol' rock! (See picture below.) I was stunned, like, what in the world is this big macco rock doing in my food? My appetite vanished immediately. I called Flames right away and spoke with a polite employee who apologized sincerely. She asked if I wanted my money back or a new meal. I told her to process a refund. She said she'd let her manager know and that I'd need to come in and swipe my card, but she reassured me not to worry and apologized again. I appreciated that. Fast forward to today (10/28), I went in and spoke with a manager named Nord. After explaining everything, instead of showing empathy or professionalism, she said the employee who handled it "did not do the right thing" and started lecturing me about their policy, saying the rock came from the rice, so it's not their fault. Like WHAT! I had to stop her right there. I said, "Call Jonathan, the owner, and let's just sort this out." I wasn't there to argue and I just wanted a refund or a replacement meal. After a few back and forth, she finally gave me another large goat meal. But honestly, if this was a reputable business, there would've been no need for all that. A good manager would've apologized, empathized, and made it right. Imagine if that rock had broken my tooth -- this could've been a serious situation! What's worse? The employee who handled things correctly got called and reprimanded for simply doing her job -- for caring about the customers and showing decency. That's unacceptable. And let's talk about accountability. Imagine finding a rock in your meal and being told, "It's not our fault, it's the rice." Really? So y'all don't wash the rice? The rice white, the rock black -- how no one see that? That's pure negligence. And to top it off, the food isn't even the same anymore. The curry goat I got today? No flavor, no love, like they forfot ro add the spices-- uugh. Should've just got the refund. The bottom line is this: Flames, and all Caribbean restaurants, we have to do better. Hire people who genuinely care about the customers, who understand what hospitality means. This "bad attitude, twist-up face, no compassion" culture has to stop. Mistakes happen -- that's life -- but taking ownership and valuing your customers makes all the difference. I've been featured in magazines and recommended Flames many times -- globally. But after this experience, I can't continue to support or recommend them. My few dollars might not make a dent, but one thing I know for sure: when people realize they deserve better, they will choose better.

    I like the chicken fried and the sweet and sour. My problem is with the oxtails!! They are the size…read moreof nickels and quarters!!!! Barely any damn meat and sometimes all bones!!! I guess this is what you get when you go to a chain instead of an independent restaurant!!!!

    Bright Light Authentic Jamaican & Filipino Cuisine - Lechon Kawali Meal

    Bright Light Authentic Jamaican & Filipino Cuisine

    (117 reviews)

    $$

    Full disclaimer: I'm Filipino, so there's definitely some bias here -- but Bright Light is such a…read morespecial spot. It's a small, family-owned restaurant that's half Filipino and half Jamaican, run by a Filipino Tita and her Jamaican husband. She learned how to cook Jamaican food to remind him of home, which honestly makes the whole place feel even more meaningful. The Filipino dishes I tried were authentic and tasted homemade -- the kind of food that feels like it came straight out of your auntie's kitchen. The Jamaican food was also delicious (I can't personally vouch for authenticity there), but everything we had was flavorful and satisfying. It's a great, casual, order at the counter spot -- and it's right next to a Filipino market, which makes the experience even better. I love supporting small businesses, especially ones that represent my culture. Bright Light is the kind of place that deserves the love.

    I had heard about this spot for a while, and last week I finally had the chance to visit with a…read morefriend who's Filipino--and I'm glad I did. The restaurant is located right on the corner, with limited street parking and a small lot in the back. It's a cozy, casual place offering Filipino cuisine with a touch of Jamaican flavor. There's a comfortable dine-in area with several tables, and takeout is also available. The food was clearly fresh and homemade, and everything we tried was excellent. I had the jerk chicken, which was flavorful and well-prepared, but I was especially excited to try the Filipino dishes. I sampled a few different options, and each one was delicious and authentic. If you're in the area and looking for a unique mix of Filipino and Jamaican food, this spot is definitely worth checking out. Highly recommended. .

    Oasis Caribbean Cuisine - Fried Pork

    Oasis Caribbean Cuisine

    (44 reviews)

    Wow! Simply amazing!! I don't think this is my first time eating Caribbean cuisine, but it has…read morecertainly been awhile! And I've only found out about this place on Yelp, so go Yelp!! The food was simply amazing! I've ordered takeout twice, and both didn't disappoint! My go-to will have to be the fried pork. I will need to come back on other days to try other items on the menu! Love the rotational menu! Absolutely genius idea because I will be back again soon. The portion is generous and also filling. It may seem moderate when you first take out of the box, but it gets you full very quickly. The first time I ordered a bunch of sides and it was just too much. The second time I sticker with the entrees, there were still a lot of leftovers! The veggie soup was very delicious! Baked chicken was also amazing! There is free street parking right outside, so make it convenient to grab your to go order. Both times the packaging was great, except a small sauce packet leakage the second time around. No big deal. Highly recommend it you try via UberEats or takeout order. It's very small inside the restaurant. Definitely a hole in the wall type of establishment. I didn't even have enough time to look inside because my order was ready to go on the table, but I think there were a couple of small tables. It's definitely more about takeout. Support your local business! I don't think you can put in any orders on their website, but you can call to place your order or try UberEats or other platforms.

    Ordered the chicken for takeout today and it did not disappoint! Came with rice and beans, Mac and…read morecheese, and plantains. The chicken was well cooked and had great flavor. The Mac and cheese was my favorite as it was some of the best I've ever had. The woman working/cooking was extremely nice and I would recommend trying this place!

    Ella’s Kitchen - caribbean - Updated May 2026

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