I have lived in this area for a few years and was reluctant to try a new dentist. I am so glad I…read moredecided to give this one a try. I have had a regular check up and a tooth filled. I saw Dr. Swanson. I have very sensitive teeth and novacaine hasn't worked for me in the past. They were very accommodating to my issues without making me feel like I was being a pain. Everyone I had to deal with from the appointment desk to the insurance person were fabulous. The only thing is they have several dentists so you have to ask specifically for the one you want and also the gal who assists him. They are very helpful with that too. If you don't then you will get whoever is on the day you schedule. By far the best dentist I have ever had.

My son needed 4 teeth extracted before he got braces and Dr. Truchon was very patient with my…read morechild. The teeth were a lot harder to extract than we expected. My son is very OCD and the staff handled everything so professionally.

Great atmosphere, everyone was so kind and willing to help me. I would highly recommend Elk Plaza…read moreDental to everyone looking for a quality dental experience.

They do a great job making my teeth look great. The office is very clean and organized.read more

Consumer Warning: Avoid Otsego Dental at all cost unless…read moreyou like going every month for 4-5 months just to get your yearly cleaning. They will find a problem then say you have to come back to deal with it. Then you go back 1-2 times to deal with a filling or crown then go again for the cleaning only to be told "no, we want to take more X-rays then do another exam to determine what type of cleaning you need." Then they expect you to come back again to get your cleaning, that is if they don't find something else they can use to schedule another appointment. Each time you and your insurance is paying appointment fees and charges for everything that they do on multiple visits. This is the biggest Dental Scam I have ever seen. Save your time, money and sanity... Find another Dentist.

I'm gonna have to rescind my previous review. Seems in the time between my last visit - where i…read morepaid cash to replace a filling that fell out (leaving a very good review) - and now, where i needed a crown re-cemented in, they have changed their policy to not accept cash paying customers. When i called first thing in the morning requesting an appointment for the crown, they could see me the same day. YAY! Then i told them i had aquired insurance . . . but they did not accept said insurance. When i inquired how much it would be if i just paid them cash, i was informed they "did not do that". Hmmm. They were just fine with me handing over a stack of fresh clean C-notes BEFORE . . . very well. it's either your prejudicial attitude that i'm less worthy of your help simply because of the type of insurance i have, which. you. don't. even. accept. Or my cold hard cash is no longer good anymore. No problema - if that's how it's going to be, i don't want none of you anywhere near my mouth.

They rescheduled my appointment twice, and the last time was just two days before saying the doctor…read morewasn't qualified, even though they already knew what I needed. I lost a one of work and couldn't adjust my time-off request because it was the weekend. Very frustrating and unprofessional. The clinic should be more mindful in the future and work with more care and consideration for patients' time and responsibilities. People deserve to be treated with professionalism and compassion.

New Dental Care clinic in Otsego, Minnesota The bio for the…read moremanaging dentist is basically a template used by the organization that manages & operates the clinic. The dentist graduated June '2022, license issued July '2022 by the Board of Dentistry. In the bio, "seasoned general dentist". To be considered seasoned, an individual has worked in a position for many years and encountered a host of different situations and resolutions to gain the experience necessary to be considered seasoned. Also in the bio, "served as managing doctor role at one of the top dental service organizations". Why not name that organization? From the internet, this dentist worked at Sandpiper Dental in Brooklyn Park from July '2022 to July '2023 when it was closed by EDP of Minnesota P.C., a management and operator of dental clinics in various communities. A closing of this nature likely was for financial reasons. Posted reviews: Jan 6, 2023 My experience is very similar to Julie J. I was a patient here for 25 years and they were great. The new owners came in and told me they were in my insurance network, which was a lie. I wound up with a big bill. Don't go here. Nov 30, 2022 ing time that they did not accept Delta Dental. We had to pay full cleaning price out of pocket. We have had the same insurance the entire time. They quit answering my calls and never called back when I left messages. They have lost the business of my entire family. Feb 14, 2023 My family and I had been going to Sandpiper for many years. Everything was friendly, ran smoothly, very professional up until Dr Dave retired. Now with a new dentist and staff, I would HIGHLY recommend that you don't go anywhere near this place with a 50-foot-pole. After getting a surprise bill from them for a cleaning (surprise, they didn't tell me until after that they didn't get the new dentist credentialed with the same insurance I had been using with Sandpiper for years!) and having to pay the copay that was quoted to me before the procedure for a filling and then getting another surprise bill for all but $6 of the remaining balance they claimed insurance would pay! We just can't trust Sandpiper any longer. When you quote one price, have me pay it, perform the procedure and then send me a surprise bill months later because you can't get your credentials straight with the insurance, sorry, that's your problem. Don't being scammed by this place. Entire family will now be looking for a trustworthy dentist. From July '2023 till the end of the year, there doesn't appear to be an employment history. In '2024 until Arturo Dental opened, employment was at a couple Metro Dental locations in the Metro area. Reviews are posted at Metro Dental. Uncertain as to why Dr. Uche Umerah doesn't use full first name "Uchenna" There just seems to be a lack of transparency with enhanced job experience.

Excellent dentist with a great staff. I have been coming here for years with no problems!read more

Been going here for quite a while for cleanings. Finally needed something major done. They gave me…read morea quote for a crown adjusted for insurance. AFTER the crown they asked for 50% more than they originally had estimated and were not willing to budge on the price. Terrible business practice. Why even give an estimate if you are completely clueless??

I have appreciated really great dentalcare both here and at the surgical center in Maple Grove…read more Procedures are clearly explained, pricing is readily available, everything is clean, and great effort is made to share what's happening while we're in the thick of it. My mixed review is because I HATE THEIR BILLING SYSTEM!! I have PPO insurance, so I know exactly what my insurance will pay when I go in. And they know it too, because in their treatment case, it shows what they normally charge and what my insurance will pay. When I have my visit, I use my HSA to pay, and I'm billed the full amount, not what insurance will pay. I get that. What I don't get is that I HAVE TO CALL THEM TO GET THE OVERCHARGE REFUNDED. They don't do it automatically when they are reimbursed by insurance. So when they bill $2502, and insurance pays $1025, they're sitting on $1400 until I realize their scheme and call to get a refund. I shouldn't have to do that. It's completely bonkers.