Very personally . Did a great job on my smile. The office…read morewas so beautiful and quite.

I've been going here for six years and will continue. The dental practice is top shelf, but the…read moreeasy access, great parking, and friendly atmosphere make coming back an easy decision !

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

My experience was an expensive downward slope from the start…read more I went here for 4 years. At first it seemed procedural but it was not long until they started offering expensive services like mouth guards for night botox to stop teeth grinding. It felt like scare sales tactics every time i went in. I eventually got two new crowns after some visits and genuinely thinking they were necessary. Both of them popped out in less than a year. I called the office to see what they could do. They said I would have to pay for it all over again and laughed at me telling me there is no warranty on crowns. This was after the office people talked to Dr. Molldrem and called me back. I already got one redone and have to do the other soon. I have to pay for the crowns twice! UPDATE because I almost forgot about the random $1,000 bill i got after i thought I was all paid up because, for (1) they messed up the insurance calculation on the crowns and for (2) they couldn't figure my insurance out for the teeth cleaning (which I had) that could have been resolved had THEY not waited so long.

This is my new dentist team! I have had to get a lot of work done including 7 teeth getting pulled,…read moreeven though I was nervous the doctors and nurses made it easy. Getting teeth pulled easy? Yeah, somehow the made it happen. My insurance wasn't going to pay much, in comes Olivia to save the day and help me with a payment plan to make sure I can afford the work that I needed done. 5 stars! Thank you Olivia and Dr. Unger and everyone else there I didn't catch the name of.

Dentists are great! They run on time. Made my crowns in one visit! Very efficient, too! Nice clean…read moreoffice.

I've been a patient for 25 years and their staff performance has gone downhill…read more Pros: They don't try to do unnecessary work The dentist seems highly skilled, gentle and keeps up with new technology/treatments Free ample parking Cons: The last time I went for a cleaning/checkup the office staff was somewhat disorganized and slow. First of all I had to wait quite awhile to be seen and that used to be pretty rare. They couldn't find my dental and health records including meds I take and they had them. I had seen another dentist 6 months earlier who had sent over their records and Schara Dentistry wanted me to contact the other dentist to get gum measurements so I was all ready to do that (to my surprise) and right before I walked out the door they found them. They also told me I was going to have to pay out of pocket for the cleaning because my insurance only covered the 2 cleanings I had during the year (which is fine) but they were going to let me leave without paying until I mentioned it and then they insisted that I pay immediately. The person who checked me out was very slow and wasted a lot of time and didn't communicate with me so I was just standing there waiting and waiting, wondering what was going on. The new hygienist made me hold the suction hose through the whole cleaning which I've never had to do at any dentist before. They normally just hook it over the edge of your mouth and let it hang -- it was odd. Aside from the standard lecture that I don't brush properly she was fine.

I cannot say enough good things about Schara Dentistry! I had the same dentist for 25 years- and…read moreafter he retired I had a couple bad experiences and stopped going to the dentist completely. By the time I was referred to Dr. Schara, I was in bad shape (and learned that I don't handle tooth pain very well). From the first time I saw him, and every time since, both him and his entire staff has been wonderful- even though I am sure I am not the easiest patient to deal with. They have always managed to calm my nerves and keep me distracted from "the task at hand." I have never once encountered an unpleasant person in either office. Ashley and Deb both go above and beyond when I'm in the chair and Carmen is super helpful when it comes to questions and appointment scheduling. Truly- I thank you all from the bottom of my heart!

I am switching dental offices. My fiance went here for TMJ, spent $7,000 out of pocket for…read moreappliances that they told him he needed for his jaw then was told by Dr. Sheils why did you get those. Now he will not call him back, we have called he office many times to ask to have a call from Dr. Sheils or to speak with him but he's too busy... what kind of dentist doesn't call a patient back?

Consumer Warning: Avoid Otsego Dental at all cost unless…read moreyou like going every month for 4-5 months just to get your yearly cleaning. They will find a problem then say you have to come back to deal with it. Then you go back 1-2 times to deal with a filling or crown then go again for the cleaning only to be told "no, we want to take more X-rays then do another exam to determine what type of cleaning you need." Then they expect you to come back again to get your cleaning, that is if they don't find something else they can use to schedule another appointment. Each time you and your insurance is paying appointment fees and charges for everything that they do on multiple visits. This is the biggest Dental Scam I have ever seen. Save your time, money and sanity... Find another Dentist.

Great hospitality! The new staff was friendly, helpful, and answered all my questions.read more

Dr, Patel was aggressive in her exam and dismissive of questions as well as defensive about…read moretreatment plans. There was upselling of procedures that were not necessary and outright lies were told about diagnostics and my exam. I sought out a second opinion and most of what I was told at Knollwood Dentistry was incorrect. The manager was insincere in her approach to the situation and overall the practice was focused on their own agenda of $$making and poor quality dentistry.

SHOULD BE ZERO STARS FOR THE FRONT STAFF! Horrible and unprofessional. They cancelled my…read moreappointment only about an hour in advance, while I was on route! "Rescheduled...on your behalf ." But didn't ask me. Talked to me like I was the wrong one. The manager was no better help. Even the follow up was funky! To be fair, those who actually did, in the past, work on my mouth were really good and professional with me. But front of house...no. There's been lots of ICE in my community through the winter. Brown people too scared to come outside! It caused me to miss appointments. It did NOT cause me to fail to care for my own teeth! This is what the mgr tried to gaslight me with. Sad. Pitiful. But had they examined me that day, they would've seen the problem that was beginning. Could've told me what to do. But, no. Goodbye to this awful place!

Scary place!! my daughter had complications with her tooth extraction from here and I brought her…read moreback the next day, was told she had to wait to be seen. she had extreme bleeding and they wouldn't see her right away and just kept taking patients

Bit of backstory, I went to my first dentist appointment in a very long time at North Decatur…read moreDentistry in Georgia about 6-7 months ago. I loved that they were able to give me my "to do" list for all the stuff my teeth needed. I was very pleased with one of the team members there, Fateemah, who cleaned my teeth and gave me a lot of tips on how to keep my teeth and gums healthy. I found out she moved to a different state, thus my journey for a hygienist began... On 07/08/2020, I came to this office to get my teeth cleaned. I was greeted by the receptionists with smiles, I'll assume they were smiles since masks are required in the office, hint hint. I also wanted to get a slight pain checked out from a nearby area close to a crown I had put in. I was seen by Fateemah, as she was kind enough to keep me updated on where she moved. Since they are part of the Smiles Generation network, getting my info back and forth with North Decatur Dentistry was pretty easy. She cleaned my teeth thoroughly once again, and congratulated me on my progress. I didn't get a star sticker but healthier teeth is just as good for me. I was then seen by Dr Egan who was very pleasant and knowledgeable as she was pretty quick to diagnose my pain. She made a slight adjustment to my crowns in hopes that it would help with the occasional pain I'd have. She also told me what other work I needed, but since my time is short here, I'll be getting that work done back in Atlanta. All in all, I had a great experience at this office. It's hard to find an amazing hygienist, so if you visit this office, I recommend you see Fateemah! If her manager or the regional manager sees this, please know she's that good that someone traveled out of state just for a cleaning! The staff were are all great too!

They don't even deserve one star. The very best of the very worse . They are just a money machine…read more Scheduling unnecessary appointments and services. Went there for a root canal with one of their specialist but I also was scheduled for another appointment with a dentist for " a preparation " to the procedure done by someone else.They ask me right away for a deposit of $ 100.00 to secure the appt. Went back there and was told that after my insurance coverage I was liable for over $ 3000 a total ripoff. I walked out ! This company should be out of the map. It's highway robbery at it's best !