Good people, easy to reach a live person. I really like the training system they use. See a…read moreresident, resident comes up with plan, goes to confer w/Staff Dr, sometimes there is follow up question, but rarely... resident comes back and relays final info.

My first review reflected my initial impressions and first visit. Now that I have been under their…read morecare for some time, it is time to update! This practice consists of a few permanent Doctors and many, many Interns. The few permanent Doctors also practice at the adjacent JFK hospital, thus why this is called JFK Faculty Practice. These doctors have pretty strict limited openings for patients and can really only be seen preventatively. The rest of the doctors are Interns who are on a rotating schedule and graduate every couple of years or sooner. If you need to see the doctor urgently and cannot wait for an appointment from one of the long term faculty, you will see the active Intern. Originally, I was placed with an Intern, long since gone, and since then have seen different Interns. I don't really mind this, as I like getting different perspectives from different people. I really, really like that all of my doctors have been women, most of them women of color or latinx. 5 stars for this! I also give 5 stars to being able to have fairly lengthy consultations virtually with Doctors who seemed very compassionate and listened to me. However, this system of rotating doctors is only as good as the internal office system in place to coordinate visits with multiple doctors over time. Unfortunately, my doctors have placed nonexistent or insufficient notes from my visits in, so that when I call in between visits or to follow up, the office staff and/or the next doctor have no idea what I'm talking about. This is beyond frustrating! Several incidents have happened: -one Doctor assigned me bloodwork, which I got completed, only to have the next Doctor tell me that I needed to get my bloodwork drawn again because the previous Doctor had left off a panel. -a Doctor prescribed me medication over the phone but then did not leave any record of this in my notes or anywhere else except for the prescription I received. -at the end of one visit a Doctor said she'd call me right back with final instructions and next steps, but did not call me back nor leave any notes -without telling me or asking my permission, a Doctor 'prescribed' me a virtual visit with a pharmacist, but when I got on the virtual visit, it was actually a nutritionist consultation where the nutritionists were given no info of why they were assigned to talk to me, and there was no info in the notes from the Doctor either. Um, now that I write all this out it's difficult to believe I have stuck with them so long! I did however persist in complaining and spoke to a kind nurse practitioner who promised to address some things, but I have no idea how much power or influence she has. While it was nice to be heard at the time, I haven't heard any follow up of what might have changed.

After requesting a prorated refund for Concierge Healthcare at MSPB Gold I was told it might take a…read moremonth. That's absurd. Someone's not happy, write a check! A month later I contacted MSPB Gold and after many phone calls and unreturned voicemails I spoke to "Candy" who told me that the email requesting the refund was lost when they moved their offices. She then offered to write the check 5 days later. Holding people's money is abhorrent, unethical, and immoral. Lousy protocol. Shame on them!

From the owner: Medical Specialists of the Palm Beaches -MSPB is the largest group of primary care and…read moremulti-specialty physicians in Palm Beach county. Today, we have 34 locations and over 75 physicians. Our highest priority is our patients' health and well-being.

I almost had to change my primary again due to the insurance, but I didn't have to. Once before…read morewhen I did have to change, I found Dr. Gunther and she provided the best in care. She listened and made informed decisions. Her office was well run and there was no stress. I recommend her highly.

Love Dr. Gunther and her staff! Our family has been with her for 10 years. She is an excellent…read morelistener and always gives you health options that include a holistic and/or medical approach. We are SO grateful for her excellent care! Her office staff is friendly and very accommodating regarding appointment scheduling. She is tops in her field!

I have been seeing Dr. Gare for 20 years, and I feel very comfortable with his knowledge, and…read morerecommendations.. He takes his time with you, answers every question, and you never feel rushed. His nurse Dianna is equally efficient, and together make a great health care team. I highly recommend Dr. Gare

Yes,you do wait for a while because he reads up on each patient before he gets into your office…read more Most doctors read your charts while they're with you so they're not really listenng to you while you're with them. But Dr. Gare is definitely worth the wait. I have been using him for 2 years and have recommended him and know 5 people who use him and we are all thrilled with his vast knowledge, conservative approach, and caring manner. The person who complained here about waiting for almost an hour should find herself a cardiologist who takes her immediately and gives a wrong and dangerous diagnosis. A good doctor is worth waiting for.

Dr. Jaffe has been our primary care doctor for many years, and my husband and I couldn't be more…read moregrateful for the care we've received. He is consistently thorough, attentive, and takes the time to listen and address concerns in a thoughtful, comprehensive way. The entire office runs smoothly, and the staff is always professional and kind... especially the Office Manager, Stephanie, who is helpful, organized, and a pleasure to work with. Highly recommend Dr. Jaffe and his team!

Dr. Jaffe has been my wife's Dr for over 20 years and mine for 15. He is so much more than just a…read moreDr. He is part of our family. His staff is extremely considerate. I cannot say enough great things about Dr Jaffe. He always takes the time to explain and or answer any questions I may have. I would never even think about changing physicians. Thank you for all you do, to keep our family healthy.

Nurse rude and unsympathetic Squeezed my arms so hard when taking blood pressure brought tears to…read moremy eyes. She squeezed hard on both arms after my comments and offered no apology. Dr. Prescribed Gabapentin even tho I told her I did not have pain. This medicine has negative side effects and she offered no information. I will not go back to this office.

From the owner: Medical Specialists of the Palm Beaches -MSPB is the largest group of primary care and…read moremulti-specialty physicians in Palm Beach county. Today, we have 34 locations and over 75 physicians. Our highest priority is our patients' health and well-being.

A man experiences severe back pain, so bad that he cannot get out of his truck or walk and calls…read more911. EMTs pick him up & give fentanyl on the way to JFK Main ER. He arrives at the ER & vitals are taken. According to the medical records, the pain "started at work after heavy lifting". The man never got out of his truck, never made this statement. (Record also states he is a "current every day smoker". The man has never smoked a cigarette in his life.) They send him for a CT scan, which just shows some degenerative changes". The nurse sticks a lidocaine patch on his back. Then no one comes to see him. A nurse walks by & a family member asks has anyone taken his BP recently. Her reply,"Did you ask him?", meaning the patient. What kind of snarky response is that??? The ER was not busy, but the patient, with the fentanyl wearing off, is now extremely uncomfortable. The ER physician, Dr. S comes in to tell the patient he's being discharged. The family member tells the doctor that the patient complained of urgency & painful urination that morning. The doctor tells them to go have his prostate checked. NO LABS WERE DONE. A simple urinalysis would've shown that the patient had a UTI. There was tenderness in the right lower back area. But Dr. S ignores this and sends the man home. T - temperature (normal) I - Infection (painful urination) M - Mental Decline (patient was anxious & "tired" by discharge) E - Extremely Ill (patient felt the worse he's felt in his life with severe pain) TIME - the signs of SEPSIS. In fact, during the Severe Sepsis Screening, male RN SG, documented YES on the heart rate, which was 128 on admission, & 127 on discharge. DO NOT GO TO THE ER at JFK MAIN. Some pee in a cup. Just a simple CBC. These tests were never done & would've shown that this man had sepsis. Instead, he was discharged. By the head of the ER. After only an hour being home, the man was taken by his family to their local hospital where immediately a sepsis alert was called. An E coli infection from the urinary system... He was admitted & started immediately on IV antibiotics. Remained in the hospital, where they also discovered a mass on the patient's bladder. Cancer. A complaint against Dr. S was filed with the FL DOH. But HCA has a lot of money & great lawyers. Nothing is on record about the complete oversight by Dr. S. He gets to practice emergency medicine forever. This hospital was once known to be the best cardiac hospital in PBC. Since HCA took over, it is not #1 anymore. Even their top cardiothoracic surgeon got the heck out of there. AVOID. AVOID. AVOID.

The worst hospital food EVER! Even though you do not choose…read moreto be a patient in the hospital, at least, they should see to it that you have edible food.

Dr. Gunther is an outstanding doctor. She is patient, caring and explains everything fully. She…read moredoes not rush any visits. I have never had such a caring primary care doctor. Stanley Strouch

I have written my past reviews about my awesome primary doctor, but recently I need to stop in for…read moresome minor care on a day when she wasn't in the office, so I met with a nurse at the practice. She was awesome - listened so wonderfully, took her time, was patient and caring and friendly and gave me practical and concrete suggestions across a spectrum. I would 100% go and see her again, and I appreciate the continuity of care across practitioners that I have experienced so far. Thank you!

Very Warm and Comfy environment. Staff are always very pleasant and personable. No long wait…read more Clinician is very knowledgeable, kind,caring and compassionate.

Both the Dr. and her staff are excellent, friendly, and the treatment of each one of them is…read moreimpeccable. The doctor listens to you and explains everything step by step, she doesn't let you leave until she is sure that you don't have any questions. I recommend it 100% and with closed eyes