I recently purchased a 2012 Chevrolet Impala LT from Riverview. The salesman was John Fancsali…read more The car had just been listed in AutoTrader so I called the dealer and spoke with John who worked with me on getting a deposit to hold the car because other potential buyers were interested in it. When I went to the dealer a couple days later, John and I took the car for a test drive and it was the best used car I ever purchased! It was so clean and presentable. John made the buying experience very memorable and he is to be commended. The day I purchased the car was John's birthday and he even gave me a nice slice of the cake his colleagues had gotten for him. If anyone if looking to buy a new or used car, please stop at or call Riverview Chevrolet and ask for John Fancsali! Thank you. David Chaney

I bought a 2025 Suburban from Mount Joy Chevrolet, which closed shortly after I bought it, so I've…read morerelied on Riverview Chevy for warranty service. After a year of visits, I won't be going back. Two weeks after I bought the truck, the connectivity started dropping out. Riverview's service department told me this was normal and that I needed to take it up with OnStar. After about 20 calls over the last two years, OnStar's senior technicians investigated the issue and told me the problem was the vehicle's software, not their service. Riverview also told me the loud startup noise was normal. Another mechanic has since told me it's excessive, even for this truck. On several occasions, Riverview kept the truck for a full day, and when I picked it up, the work hadn't been done. Last December, for example, I reported a side mirror vibrating at highway speeds. When I picked up the truck, I was told it was fixed. It wasn't, so I brought it right back. It took four months to get the replacement mirror installed. Last Friday, I showed up for a scheduled appointment and was told they couldn't handle the issue that day. I rescheduled for Tuesday and called ahead to speak with Cam, who I understood to be the service manager. I explained that I needed a loaner that seats at least six so I could drive my kids to school, and he confirmed a pickup truck would be waiting for me. When I arrived Tuesday morning, I waited for him, but he offered me a five-seat Equinox instead. I also asked for the claim number he said he'd filed with GM for a rear-seat release that broke. He said he had it but wouldn't give it to me, especially not with my attitude. I had not raised my voice. When I said GM would hear about this, he told me there were plenty of other dealerships I could go to. So I took his advice. The next dealership I called told me that a loaner is standard for repairs under bumper-to-bumper coverage, and that they can get a 6-, 7-, or 9-passenger vehicle through a rental company if needed. My Suburban has 26,000 miles and is fully under warranty. Riverview just didn't seem interested in honoring that or fixing any other problems. On nearly every visit, someone asked whether I'd bought the truck from them, as if that should affect the service I get. Every interaction left me feeling like I was at their mercy rather than a customer they wanted to keep. A warranty is a warranty, no matter where you bought the vehicle. If you own a Chevy, do yourself a favor and stay away from Riverview. Don't make my mistake of giving them chance after chance. Read the other reviews before you book here, because I wish I had. Your time, your money, and your family's peace of mind are worth more than what this service department offers.

Great service. Everybody there was very helpful. Fantastic customer service and quality vehicles. I…read morelove my new car!!! If you need a vehicle I would definitely recommend Latorre Auto Sales!!!

I originally gave this place a five-star review when I first bought my vehicle, but now I'm…read morechanging it to one star. Joseph was very nice when I bought the car, but I had no idea what would happen next. Two days after buying it, my check engine light came on. I thought it might be a fluke or something small they missed, so I took it back. They said they couldn't find anything wrong and sent me on my way. About a week later the light came back on. I took it back again, and again they couldn't find anything. The light came on a third time after I picked it up. They still couldn't find anything, so they put a cleaner in the catalytic converter because that was the only thing that popped up, even though there was nothing wrong with it. After it came on a fourth time, I went to my local mechanic and they accepted my warranty. They diagnosed the car and found the real problem: the exhaust manifold. I had noticed the car getting very loud when I started it, which made me suspicious. Even after the warranty claim, I had to pay over $400 to fix the vehicle. I thought things were okay after that, so I let it go. Later I tried to connect my Bluetooth and it wouldn't work. It wasn't a huge issue, but Bluetooth was one of the reasons we bought the vehicle. Nobody could fix it under my warranty, and the exact bill to get it fixed was $1,200. Again, Bluetooth isn't essential, but it's frustrating. Then my first oil change happened and I drove to West Virginia to visit family. On the way home the car started making weird noises. It was late, so I thought I was tired or that other cars were making noise, but the next day the check engine light came on again. I checked the gas cap and the oil -- the oil was fine -- and the car started running rough. It was jolting and felt like it might break down. I heard a clicking noise, didn't drive it, and brought it to my mechanic. They told me the engine needed to be replaced. How does an engine need replacing after I've only owned the vehicle for about three months? If the dealership inspected the car like they should have, the engine shouldn't have failed that quickly. My warranty only covered about $2,000 of the more-than-$5,000 job. Luckily the owner helped pay so I didn't have to pay the whole bill. But my check engine light has come on three or four times since then. I'm a teenager, a full-time student, and I work, so most of my money goes to school. I take care of my vehicle and keep it clean, and there has been over $7,000 put into it in under a year. Most of that was for the engine and was covered by the dealership and warranty, but I've owned the car for less than a year. I knew it was a used vehicle and I didn't know what would happen, but I never expected this. I should only have to do normal maintenance on a car, not replace the engine. The fact that my check engine light has been on so many times in under a year is ridiculous. I will never buy another vehicle from this place and I will never recommend them to anyone. You'd be better off buying a Honda with 300,000 miles than buying a car from them. I hope no one else has to go through what I did. I've driven my aunt's leased car more than my own this year -- how does that make sense? Please read this all the way through and don't fall into a trap of financial trouble like I did.

Excellent service! Friendly staff. Fred worked with me selling my Honda Civic. He was increasingly…read morehelpful and great to work with. Highly recommend. Two thumbs way up

Purchased my car on March 1st. Salesman told me my. at was in perfect condition nothing wrong with…read moreit besides a spider crack on the windshield that they said they were going to fix/replace. Took it for a test drive, everything turned out smooth and proceeded with the purchase. They told me that the service desk would call me within a week for the windshield. 1-2 Weeks go past no call from the service desk. I call no answer multiple times. About 2-3 weeks after i had purchased the vehicle the siding started to come off. Took it to my uncle who is a mechanic and said they just glued it on. All the clips were missing so they just glued it to the door. This past week I had went on vacation. Drove to South Carolina for 6 days and then Virginia for 2 days. As I got to Virginia it had started to downpour. As i was getting off the highway I heard a noise that wasn't occurring at all until then. I thought it the suitcases in the back of my car until my boyfriend told me to pull over. I pulled over and my bumper is dragging on the road hanging by a thread. Glue all over the inside of it. Again, instead of replacing the part they just slapped on some glue and called it a day. This is my first time ever purchasing a car. The most terrible experience and service I have ever received. A former employee told me that they had repainted the car on the passenger side and the back of it after i had bought the car. I looked on Carfax to see if the car had been in an accident but nothing showed nor did the dealership tell me. All they told me was that the vehicle was in perfect condition. Do not waste your money to this company. They are just a bunch of crooks and liars who do it all for the money!

Dean Honda and sales rep Dan Zediker were very fair, honest and easy to deal with when my wife and…read moreI just purchased a new Honda vehicle that they needed to obtain from another dealer. Trust them to do the same for you. Ed Zehfuss

We were generally pleased in 2013 with our new Honda Odyssey purchase (although they wrecked the…read moresliding rear door and wanted to repair it just before we picked it up). we had a 10 year warranty and service was good until our warranty expired in 2023. Then literally the visit after our 60,000 mile service, they tried to have us repeat the exact hoses, belts and fluid changes at the inspection visit 6 months later. They even included a video "showing" how the fluid looked dark and required changing. They apologized and gave us a "free oil change ". Beware.

Got my car towed from California to Pitts, found about Bowser Hyundai on Google Maps and went there…read morefor the 22k miles maintenance + making sure all fluids were anti-freeze. The customer service was incredible! Dan went beyond my expectations and sorted out some confusion with my pre-paid maintenance plan. For sure, all my cars will be serviced at Bowser.

I just visited the dealership about 30 minutes ago to look at a kona and a tuscon. My kia lease is…read moreup in a few months. This visit was eerily similar to my last visit right b4 I bought the Kia. On both visits, I walked into the showroom, browsed around, sat in a kona, looked at another few on the lot, and during the entire experience, not one person greeted me or said one word to me. The person at the front desk, who I assume is a greeter/receptionist/whatever, never moved a muscle. I guess she was at a critical point in her pokeymon game. Anyway, I will be buying a new hyundai, but absolutely not at a bowser dealership

I'm a little upset that they made me waste my time driving 2 cars to the dealer for them to pretend…read moreto appraise them to just offer me auction price. I turned around and sold both trade ins on Carvana for $6k more. I ultimately decided to do business elsewhere!

Just doubling down on my last review of the service I DID NOT receive from this horrendous place. I…read moreended up taking my Jeep to a back yard mechanic. Within 4 hours, he diagnosed it, fixed every problem, and did it with kindness and respect. So he in his garage did all of it, and Chris the Service Manager, ( I use the work Manager loosely here, this guy is a clown) could not even come up with any sort of issue to start a claim with my warranty company in the 5.5 hours that my car was there. Stay away!! Find a reputable Jeep dealer, this place is a joke!

I've been in the automobile business for over 50 years, owned car dealerships and had several of my…read moreown body shops and Tachoir Auto Body is exceptional. Great communication and fantastic work. They kept me informed through the entire process and gave me my Lincoln Aviator back in perfect condition/ I'd recommend them any time and have already sent multiple clients their way that also were totally satisfied. The experience was so good that I'm now actually working with them.

The body work done on my 2017 Subaru Outback was outstanding. I highly recommend them.read more