Excellent Dr. Dr Griggs she is compassionate, excellent…read morelistener, deeply knowledgeable and detailed oriented. I recently moved to Chicago and was in search of an OBGYN. After looking at endless reviews, I selected Dr Griggs as my top choice. I am so glad I did. Dr Griggs is the most compassionate Doctor I have ever met; she took the time to go through my medical history, she listened keenly/patiently to all my questions/concerns and made me feel comfortable and not judged. Dr Griggs is truly knowledgeable and incredibly detailed she addressed all my inquiries and at the end of my appointment she had an action plan.

I have been seeing Dr. Griggs for about 2 years. She is very knowledgeable and her bedside manner…read moreis top notch. I recommend her to everyone. She is possibly the best doctor out there. Recently, my mother went to an Urgent Care center on a Friday, and was told she may have uterine cancer and needed to get into the doctor ASAP and or take herself to the ER by Monday. Obviously when she told me I completely panicked because 1. She doesn't have insurance, and 2. she needed to get into someone on a Saturday. I told my mom (who is terrified of doctors and never goes to them) that I would call my OBGYN. So I called Advanced up, and Linda answered and put me on hold for like 2 minutes and came up with an appt on a Saturday! Literally the next day. She told me not to worry, they would help us on the billing with no insurance and get everything squared away. It was so reassuring. I literally just love Linda! Ruby and Maria are also great! So we go to the appointment, and I was literally freaking out that my mom was going to flip out on Dr. Griggs because she hates doctors. After an hour she comes out and is completely calm and we talked to Linda. Linda gave her a hug and we were off. In the car my mom said, Dr Griggs was the kindest most understanding doctor she had ever met. So, of course I was thrilled. On the billing side, Linda told us that we should talk to Pam. So at the next appointment my mom went into Dr. Griggs, and Pam took me back to her office and explained all of our options. Since the affordable care act did not apply to my mom, we have to work really hard to find other options. So Pam gave me a ton of information, and was super duper understanding and sweet. We go back again today, and I am not even stressed because I feel like we are in the best care for my mother! I highly recommend this place! From Front Desk to the Billing Dept these ladies are top notch!

Great Doctor I have been going to Dr. Gerber for many years, very through, caring and…read moreknowledgeable - I highly recommend

I've been going to Dr. Gerber's office for at least 4 years now and she has always been very…read moreintuitive, friendly, and caring whenever I've went for my annual papsmear and examination. She is efficient and really cares about her patients. I wish I had known her when I was having my second child. I would have loved to have had her deliver my daughter. :) I had chosen male OB/GYN doctors in the past, but I have found that Dr. Gerber is a great doctor as well. :) She is responsive to my questions and gives me all the options available. I am not disappointed with her bedside manner or care. I will definitely see her year after year and recommend her to women who need a new OB/GYN doc.

I have been coming to this office since 1990, originally seeing Dr Wener whom I had a great respect…read moreand appreciation for. When he retired, I was switched to Dr Abby Seruya. At first I was apprehensive because Dr Wener was my first and only gynecologist. I worried for nothing. Dr Seruya is wonderful! She's thorough, approachable, intelligent and just puts me at ease. I enjoy our conversations and appreciate her knowledge and sense of humor. I consider her my female Dr Wener! And that's a compliment.

Severe Decline in Patient Care and Ethics Since Dr. Duboe's Retirement…read more I have been a loyal patient of North West Associates for Women's Healthcare for many years, specifically because of the outstanding care provided by Dr. Duboe. He was truly an exceptional OBGYN, and I continued seeing him even after moving far from Hoffman Estates. However, since Dr. Duboe's retirement in June, the practice has experienced a catastrophic decline in quality, professionalism, and patient ethics. I strongly advise new and current patients to beware, especially when seeing Dr. Baddour. I Needed an urgent appointment in October. While the staff was initially quick to get me in, choosing to see Dr. Baddour was a grave mistake. The doctor was extremely rushed and dismissive. After a quick examination and taking a simple sample for testing, he stated I would receive results in 7 days. After 7 days, 10 days, and even two weeks, received no call and no results posted to the patient portal. Called repeatedly, leaving multiple messages on the nurses' line and sending portal messages, with absolutely no response for several days. This lack of communication for an urgent medical issue was unacceptable. When the nurse finally called back, she falsely claimed results take 14 days, contradicting the doctor. She then scheduled a follow-up appointment to "discuss results." Follow-Up Appointment (Ethical and Professional Violations) My second appointment was unsettling and deeply unprofessional. The receptionists were rude and cold, which was a stark change from previous years. When I politely corrected the mispronunciation of my name, the receptionist immediately mispronounced it again without apology. While waiting for the doctor, the staff played political commentary (specifically endorsing Trump and discussing sensitive topics like "kicking rapists out of the country") loudly on the radio. Patient rooms should be a neutral, non-political space focused purely on care. This was unprofessional and made me extremely uncomfortable. Dr. Baddour was once again rushed. Then, the unthinkable happened: he proceeded to lie, claiming he had performed a surgical procedure on me (removing the issue I was having) during the first visit. He insisted it happened and attempted to gaslight me into believing I simply "didn't remember" the surgery. I explicitly knew no such procedure took place. I immediately ended the appointment and left. Billing and Collections Issues (Aggressive and Unethical) Days later, saw a claim submitted to my insurance indicating that Dr. Baddour had performed a surgical excision using local anesthetic--a procedure that never occurred. While actively disputing this fraudulent claim with my insurance, I was told that the practice sent the bill to collections after only 14 days of non-payment. This is an aggressive, unacceptable, and unethical billing practice that severely damages a patient's financial standing and ability to seek care elsewhere. Conclusion and Warning I was a perfect patient: always respectful, always on time, and always paid my bills promptly. I am truly saddened and feel betrayed by the practice's decision to treat a long-standing patient this way. Since Dr. Duboe left, the quality of care, professionalism, communication, and ethical integrity of North West Associates for Women's Healthcare has plummeted. The attempted gaslighting regarding a fabricated surgery and the rapid move to collections are major red flags. I highly recommend others seek care elsewhere.

I've been a patient at this clinic for several years. Although the appointment always runs late for…read more30 min or over an hour, I didn't change the care provider because of the hassle of finding and building a relationship with a new doctor. However, I am extremely disappointed with a lack of accountability and decided to change where I get care. I went in for an annual exam, and the clinic assumed it's repeat visit and they billed the insurance with a wrong code which incurred out of pocket on my end. They don't have a proper in-take process asking why I am there, they just assumed it was another visit, and the unnecessary cost is my responsibility? I contacted the insurance company, lab company, and the clinic multiple times before the visit. It was supposed to be zero cost to me. I was told that the doctor's office would contact me back, but never heard back from them. If a consumer was charged for a service that was never commissioned or agreed upon, any other businesses will fix their mistakes and refund the money. That is a common sense. But obviously, not this clinic. Extremely poor patient experience.

I would give more stars if I could. I've never had such a compassionate and empathetic gynecologist…read moreexperience. Dr. Akbar put me at ease and answered all of my questions. She took her time in chatting with me and making sure I felt in the know. I'm so thrilled I found this gem. Thank you to the team!

Had an appt with Dr Ray. She is great! Caring , professional. Took time with my appt and I felt…read morevery comfortable asking questions. Assistant was friendly and made me feel very comfortable in an always uncomfortable appt. Front staff was great.

Don't go here for mid-life hormone issues. After explaining my problems to Dr. Heraty, she told me…read more"some women miss their hormones" and that was the end of that discussion. While gratefulness has it's place, it's not at the doctor's office when you've waited a long time to be seen and finally want to discuss what you can do about a problem. But, I figured she was maybe not at her best that day, so I gave this practice another chance when I next needed help, this time seeing Dr. Plawer. When I brought up hormone issues during a visit, she rolled her eyes and sighed and said "that's a menopause question". So it's not ok to talk about these problems as part of a visit for something else. At this point I was in tears because again, I've not been feeling well and it takes a long time to see someone, and I'm getting brushed off, dismissed, treated as if there's no medical basis for my problems. She ended our discussion by saying that my problems were going to get a whole lot worse and she promised to be there for me, only she said it so crossly, I thought, geez I don't want you to be here for me. And I never went back. I later ran into a friend who told me she had heard similar things at this office, different doctor. So it's a script they are telling people, and the message is older women are not welcome here. The truth is that they are not comfortable guiding women thru mid-life hormone change because they don't have solutions they feel they can offer. So a responsible doctor should say: I'm sorry you're miserable, but we don't have something to offer you right now. Don't say, you need to be grateful, and it's going to get worse. That's not respectful or helpful.

What a great first visit experience. She made me feel like I have been coming to her all my life…read more We know when something not right. I have been going to a doctor for 10 years or more kept telling me everything is okay. But I'm not feeling okay. We know our body. Went to Dr. Baber and within the 30 minutes she found out everything was not okay. I now feel confident that I am in good hands. Thank you!

Dr. Baber is the nicest, most genuinely caring and most available doctor I have ever had the…read moreopportunity to work with... and I dare anyone to go to her and then disagree. Great visits, never rushed, always willing to answer questions and discuss your health and concerns. I will change insurance companies before switching... I am stingy with the 5 stars... so trust... If you need a PCP or OBY-GYN... look no further.

Really miss the care and expertise of the great doctor! I hope he is enjoying retirement. Doctors…read moreare no longer like Dr. Johnson.

Dr. Johnson is the best doctor to ever put on a white coat! He saw me for the second half of my…read morepregnancy and delivered my son, after a long and exhausting search for the right doctor. I went through 3 different practices before I finally found Dr. Johnson and I am SO glad I did. He is kind beyond words, patient, respectful and so knowledgeable. I have complete trust in him and can't imagine ever going to another doctor. The staff at his office is equally as wonderful and I always feel welcomed and well taken care of when I visit. Additionally, every nurse at St. Alexius raved about him when I was there to have my son, and also 2 years later for a totally different health concern! When his patients love him and even the nurses at the hospital know and love him, you know he's a great doctor! Thank you for all you do Dr. Johnson and thank you to all of his staff as well!