While I liked the tile for a kitchen backsplash very much, I was very disappointed that double of…read morethe amount of the tile was ordered and since it was a special order, it's not returnable as per their policy. I presented them the layout with detailed dimensions and counted on their expertise to calculate how much would be needed. After the install, DOUBLE the amount of tile was left over costing me over $275 plus the extra $115 to have it shipped. My advice is to NOT LET THEM DO THE CALCULATION OF HOW MUCH TILE IS NEEDED and avoid special orders with them.

Browsing for tile today and enjoyed checking out all the tile here. We were greeted by Dominic who…read morewas very helpful. He asked us what we were looking for and was a tremendous help. He took the time to listen and made many recommendations. He went o the back and found a perfect tile and we were able to take home samples. I highly recommend visiting this location as not only do they have gorgeous tile etc. but the personal attention was so appreciated. The store is easy to get to and there's plenty of parking and a ramp if you want to avoid the stairs. The layout of the store was easy to follow and find many options. Once you choose options they have a large table you can place all the choices on then decide if too like it or want to take items home. Great experience today. Highly recommend. The ordering process was so efficient and easy. Dominic asked many times if the order was right and confirmed the availability of the tile. The order should take less than two weeks to arrive.

We are remodeling our master bathroom and Shannon assisted us masterfully! My husband and I can get…read morea lot of back and forth going on projects and she was a perfect mediator. Both of us felt heard and she kept us working in harmony. She also had a great eye for design and the functionality we needed in our space. Pricing is competitive but their selection is larger than most of the competitors. We will definitely refer our friends and neighbors. Thank you Shannon for your patience, expertise, and time!

A friend highly recommended Floor & Decor for my sisters remodeling project. We had a few questions…read moreand along cane a very nice service pro named Chris. We could see that he had plenty of responsibilities waiting for him by the way his radio was blowing up, but he was very patience with us answered all of our questions and helped us to pick the perfect floor for the project! Floor & Decor had a nice selection of flooring option and their prices are much better than Home depot and Lowe's!

Choosing our backsplash tile for our kitchen renovation was a pleasant experience. Monterio was…read morevery helpful and had great suggestions with coordinating colors to compliment our countertop and cabinet choices. Latisha made the ordering process quick and effortless. :)

Just walked out as our first stop on a complex bathroom repair/remodel project. This store is…read morenicely laid out with lots of great example installations around the perimeter of the store. Outstanding service as well. David, the store manager, is very professional, knowledgeable and insightful. His super friendly and competent service was very much appreciated. We look forward to moving forward with our bathroom project!

Wonderful job! They installed a backsplash for me and did a beautiful job. Couldn't be happier!read more

Great guy. You will be amazed of the work he does…read more Over 50 years of experience and the cleanest job site ever! Forget about anyone else! Get this guy before he retires! I will rehire him anytime!

Nick has been called "Super Nick" on here, and I think that it is a bit short of the reality: He is…read morefreaking MAGICAL. Harry Potter was good, but Nick Kovscek doesn't need a wand and an owl to transform things. If you're like me, you want a balanced review that has the good and the bad in there so that you know the pitfalls of what you're going to get into. I don't find review that just blows sunshine all the way through particularly helpful. I hate to let you down, but I don't have anything that I can say that is bad about Nick. I'm sorry. He's really just that good. Here's our story: We had an early 1970s condo with a galley kitchen with a wall between the living room and the kitchen dining area. We wanted to open up the wall to make a "pass through" but really wanted something more open. Unfortunately it was a load bearing wall. To accomplish this it was going to have to be a post and beam arrangement with a wrap to give it a clean modern Pacific Northwest feel. We wanted Pental quartz counters and large format tile back-splash. Our flooring was contracted through someone else, but we needed someone to come in and handle all the rest of it - cabinets, recessed lighting, cabinet hardware, tile work, wall removal, post+beam, faucet, appliance installation, etc. I had already purchased a decent chunk of the materials, but lacked any capacity to do the work. Knowing just enough to be dangerous, I was interviewing to find someone to open up this place and make it a showpiece modern kitchen that my new bride and I could enjoy and feel comfortable entertaining people. I had set a fairly high bar with expectations. Unfortunately that caviar taste with lumpfish budget thing... Nick was one of six contractors that bid the job, and he came in solidly in the middle. Our quantitative factors were just like yours: money and time. Our qualitative factors were the same as yours: honesty, punctuality and thoughtfulness. My desire (need) to save money was an imperative, but this is also the main room in our living space, and it couldn't be half-arsed. All of the stars aligned for Nick to win the bid, and we were off and running. Boy was it a lucky match-up! Our cabinets were delayed in delivery and Nick worked his schedule such that he could accommodate our remodel. He was incredibly flexible and as the project got underway, it came to pass that he was impeccably clean, mindful of our space and happy to accommodate changes. His billing is transparent and his pricing absolutely fair. His communication was good and he was always on top of ordering the items that I hadn't already purchased. As our project unfolded, Nick proved himself to be incredibly trustworthy, a solid worker with an incredible ethic and a dedication to make sure that things aren't just done right, but done *perfectly*. There were a couple of places where there were mistakes that were made, or spots that weren't exacting. Instead of coming up with a goofy workaround and hiding the error, he came to me and showed me exactly what was wrong and told me how he would fix it. An example was that there was a tiny misalignment in one of the cabinets. If it had been left undone, I doubt anyone could have seen it after project completion. Instead, he showed me and fixed it. Another was that the refrigerator delivered had a slight bow in the sides and wouldn't fit into the cabinet that he built. If the refrigerator had been to the specs that were published, Nick's cabinet would have been a perfect glove. Instead of forcing the square peg/round hole, Nick reconfigured the cabinetry and re-trimmed it so that no one could possibly tell. The man is amazing. While you read through this review, you may be thinking "This review is too over the top." Yeah, well, it isn't over the top enough. You want the truth? Email me. Call me. I've got an hour to tell you all the wonderful things that he's done and the money he has saved us. Hopefully he will put before and after pictures of our project on his website because they should tell you everything you need to know. There may be someone out there that doesn't think that he's the best damn thing hitting a nail, but you are going to be hard pressed to find them. Nick is the real deal that is going to make your project blow your mind. If he can't make your repair, renovation or remodel off the charts, he'll be the first to tell you. He is going to be coming back to our home to be remodeling both of our bathrooms, and I have him set in the phone for any kind of repair, or fix that might come down the pike. As a matter of fact, he has a key to our home, and he's welcome to use it any time. My recommendation is so strong that I would go so far as to say that you should schedule your projects around his availability. Finding someone with the integrity and know-how that Nick Kovscek has is tough. Hiring him to make your project shine is one of the easiest decisions you're going to make.

I could not ask for a better experience than working with Nick. You never really know what to…read moreexpect when you find a company through Yelp, but I was glad that I did. He is very professional and thorough, immediately understanding my vision for my kitchen renovation and making it happen (while still helping to keep my costs down on a limited budget.) I had another contractor decide that certain parts of my project were too small to be worth their time, but Nick was more than happy to take care of them and all of the additional requests that we added on to the scope of the project. We're already planning a bathroom addition and will definitely be calling Nick back out for that.

We spent over $5,000 replacing counter tops in three rooms in a house we were selling. The…read moreinstallers were responsible for reinstalling the faucet in the powder room which was an extra fee. They installed the faucet incorrectly and the drawer would not close because it hit the drain pipe. Which was never an issue in the thirty years we lived in the house. Notified Fireplace & Granite immediately and sent photos and then a video they requested because they were too busy to come see the issue. Days went by with no response. We ended up hiring a plumber to adjust the faucet drain pipe. Our salesman (Travis) instructed us to pay the bill and said they would send a check to cover the repairs. Then nothing but excuses when we asked about the refund. "Only the owner can sign checks and he's on vacation. He will send a check when he get's back in town." Months later and still and no reimbursement. Now they don't bother replying to inquiries. Buyer beware.

We had a wonderful experience with FPG. VERY PROFESSIONAL! Our kitchen was transformed and looks…read moreremarkable!

Metehan and Sophia were extremely helpful, innovative and meticulous. Both of them have great eye…read morefor design. Go with their choices and you won't be disappointed and you will save time. When Metehan came to our house he had innovative ideas that no one else had. His eye for design is amazing. He notices everything and brings it all together. He and Sophia work so well together. She is great with making the selections and she and Met are in the same page. It was wonderful to work with them and the people that laid out quartz did such an awesome job that you can't even see the one seam that had to be done. (Because our counter is so large) We recommend them to everyone and will be using them for the bathrooms.

Do you have OCD, do you have to have symmetry, pleasure to the eye by design? Are you so detail…read moreoriented that you can't work with most people? Mete is your man. Mete and his mother are the perfect team, and the time they invest in design and planning of your project is incredible. I had 3 bathroom renovations with them, we are working on 4th!

AG design just completed my master bath remodel. Andrei was dependable, clean, and his attention…read moreto detail was impeccable. He always had great suggestions to improve upon my plan, and was willing to be flexible with adding small projects and making changes as we went along. There were no financial surprises or charges and everything was laid out for me in detail. This was the third project he completed for me, and I already have him lined up for more.

Based on excellent Yelp reviews, I called them a week ago. Some guy answered with 'hello', and I…read morehad to ask if I had reached the company. Had a bit of trouble understanding him but eventually explained what I needed and then sent him a pic that he asked for. Now, a week later and still no response. Moving to the a new on the Yelp list.

Faustino Viveros and Elite Countertops & Stone are Awesome!! We were in a bind and thankfully we…read morefound these guys!! Greatest customer service ever!! Fredrico and his apprentice were fabulous on the installation! Faustino went above and beyond to get us taken care of! We give them a 10 Star rating!! Please call these guys if you ever need anything! They serve all of WNC!

Great experience from the beginning to the end!! Faustino was very friendly, knowledgeable and…read moreprompt. He came out to measure right away, gave me the best price straight out and even was able to assist in finding me the perfect quartz to fit exactly what I wanted. Installation was super smooth, everything done to perfection. I couldn't be happier!! Faustino even came out to be sure everything was completed and that I was satisfied! Thank you for being an honest and reliable company!!

I couldn't be happier with my experience! From start to finish, this company exceeded every…read moreexpectation. The team was professional, punctual, and incredibly detail-oriented throughout the entire bathroom and cabinetry project. They took the time to really understand what I wanted and offered thoughtful suggestions that made the final result even better than I had imagined. The craftsmanship is outstanding -- the cabinetry is not only beautiful but also built with exceptional quality, and my bathroom now feels like a luxury space. Communication was smooth the whole way through, and they kept everything on schedule and within budget. It's rare to find a company that combines skill, reliability, and genuine care for their customers, but this team absolutely delivers. I highly recommend them to anyone looking to upgrade their home -- you won't be disappointed! Victor Castillo

We hired GLR Kitchen and Bath remodeling to do two full bathroom remodels, our guest bathroom, and…read moreour master bathroom, install a vanity area in our bedroom, and install some windows. We signed a contract for about $45,000 worth of work in December 2021 and work didn't start until May 2022. They started a week early and went over deadline about 3 weeks. There were days people didn't even show up. They pushed and pushed for full payment on a job that was not even close to being finished and when we refused to give them the final payment until the job was completed, with lots of back and forth, they told us they were done with our job and not coming back. Our final punch list was a page long, full shower glass enclosures in both bathrooms were never installed, wainscot wall coverings were incomplete and not installed well, sloppy seams and wood trim throughout, painting and drywall work was sloppy, chipped tiles and some of the new custom cabinetry was marred. We wanted to keep our existing wood trim but most of it got ruined by the elements because of their carelessness. The wood trim they used to replace ours was a different kind of wood, stained two shades too dark and wood filler was two shades too light. They left paint rollers hanging in trees, paint spills on the driveway and nails in the driveway which punctured our car tires. They continued to make it very clear that the contract was a fixed rate contract however they didn't honor that, specifically the wainscot material, they said the original material cost increased significantly and gave us two other material options to choose from that were significantly cheaper, so their contract was most definitely not a fixed rate contract. They failed to order material in a timely manner and expected us to eat it and go with a lower quality material. We also ordered $4,500 worth of custom bedroom furniture about halfway thru that we never received and after they told us they weren't coming back we asked for our furniture deposit back, which they refused, they sent us pictures of the furniture frames, with no drawers, knobs or finish and told us to come get it since material was already paid for. This is just bad business. We contacted the NC Contractors licensing board to file a complaint and learned our contract was illegal because their license wasn't valid when we signed the initial contract. That investigation is still pending. We ultimately had to hire our own glass company for the shower glass install and a new plumber to come out and fix low water pressure in both showers and zero hot water in the guest shower. The new plumber found wood chips in the shower heads and told us they used natural gas line pipe dope instead of Teflon tape to seal the connections, there are no gas lines in our home. We were left having to fix all the mismatched wood trim, sloppy paint, drywall and several other issues ourselves. GLR Kitchen and Bath remodeling cannot handle a big job and I would never recommend this company to do work, big or small, in your home.