We had such a wonderful experience with this company and Eric in particular! I truly can not say…read moreenough good things. Eric came to our house at 8pm on a Friday to check out our septic pump to see what supplies he would need when he came back on a Sunday (!!!) to replace our pump before we left on vacation! His prices are very reasonable and Eric is the nicest human. He took a huge weight off of our shoulders by being flexible, kind, and skillful. Will recommend Garey's Sewer and Drain forever!

Eric is an expert. I had an issues with my septic wastewater pump and most plumbers I called didn't…read moreeven know that was a thing. Not only did Eric know immediately what was going on but he also came out to my house on a Friday night night around 8pm to confirm what I told him on the phone so that he could get the needed parts for when he returned to replace it first thing Sunday morning. I got another quote for this "emergency" job and it was almost double what Eric charged me. His price was incredibly fair and his service was absolutely excellent. I will only use Garey's Sewer and Drain for all of my plumbing needs. 10/10 will recommend to everyone!

Same day service, good pricing, excellent clean up. Answered phone, no message required. If I need…read morea plumber, this is who I will call.

I have been having problems with my garbage disposal. The technician arrived early (very rare) and…read morewaited for me to arrive, and then was done installing a new disposal within an hour. They were great and I plan to use them in the future.

He did a very professional job servicing our HVAC that we had bought from them few years ago n i…read morehad a new wall thermostat installed. Good experience. I recommend commercial .Services.

We had a complex HVAC system installed in 2022 by a now-defunct contractor. Unfortunately, that…read moreinstall was mishandled from the start, and we spent nearly two years dealing with performance issues, system failures, and multiple service calls from other companies--none of which were able to fully resolve the problems. Commercial Services was the fourth company we called--but the first to get everything working properly. To be clear: they were not responsible for the original install. We were referred to them through Trane, and they've been exceptional from day one. They came out in the spring and got every component of our system running correctly. They returned today for our seasonal checkup, and everything continues to perform as it should. Their technicians are skilled, courteous, and honest. They show up when they say they will, communicate clearly, and take pride in their work. While I did pay for their services, I was happy to--because they actually fixed the problems and treated us fairly throughout. After dealing with multiple vendors who couldn't get the job done, Commercial Services has restored our confidence. I highly recommend them to anyone looking for professional, trustworthy HVAC service.

You should know they charge $100 for an estimate. And NO that charge is not taken out of the job…read moreif you hire them. They also charge for Loading their truck with copper pipe, Drive Time AND a $65 Trip Charge. Plumber arrived at 8:30 and was finished at 4:30. Charged us from 8:00 to 5:00 at $100 per hour. When we called the office, the lady said this was completely normal. The job was good. The way we were charged was ridiculous. Called Young Plumbing and they will do the balance of the work!!!!

I had them help me figure out a natural gas line for a grill on my back deck. The guy they sent…read moreover was very helpful. He pointed out exactly what I needed to do, as well as offered suggestions for future enhancements to my house's gas lines. I also went into their office to buy a part I needed to make the connection. They were able to quickly get me exactly what I needed.

Our toilet wouldn't stop running, water continuously was filling the toilet bowl and splashing…read morevigorously. We called On the Side Plumbing and they arrived within 30 minutes. The technician had all of the needed parts and was able to fix the problem in 15 minutes! The technician, Ken, was professional and friendly. We are so grateful!!!

From the owner: Locally owned and operated, We specialize in Residential Service Plumbing. Faucets, Toilets, Water…read moreHeaters and Drains. We now offer power washing Services for your home or commercial property as well. Call us for an estimate!

Extraordinarily poor communication and customer service. After scheduling an appointment to have…read moreservice on my septic tank, I received a phone call as the servicemen should have been at my place. He explained that I need to call the city to determine the layout for my particular system. That's fair, except that I missed an entire day of work and arranged for babysitting when the appointment should've been happening. That's somewhat understandable, although could have been communicated when the appointment was made, however when I called the GM he explained to me "there was communication issues with both parties" NO GM, wrong answer and terrible tact. I hope the company spends some time and money training you and your extremely poor customer management style ... I am sure this is an isolated incident, but would encourage a prospective customer to think hard before scheduling with this company if they have other options.

We were having an issue with our septic pump. They worker came out to do a free inspection on the…read moreunit. After finding out that no one on staff was certified to work on the particular pump they called around to multiple companies to make sure that we were taken care of with another company before they left. Thanks for the great service.

Recently bought a fixer upper and decided to call a plumber to install the new toilets ! Izac did…read morea great job Neat clean and personable ! 2 things off our list thanks guys! On time efficient and let us know arrival time

I'm not impressed. The plumber came out for a few things. My toilet was leaking. After he left the…read moretoilet continued to leak. I called them back to let them know and they said someone would come out the next day. Well know one showed. I called them back again and finally the Plumber returned. As far as I can tell on my bill it looks like I was charged for the second time he had to come back. That seems crazy to me as it was his fault he did not fix it correctly the first time. We will not use them again.

I really appreciate Alexander. He talked me through my plumbing problem on the phone and saved me a…read morelot of time, trouble and money.

HORRIBLE HORRIBLE HORRIBLE!!!! Worst customer service in my life. We hired them for master bathroom…read morerenovation. They sent a guy who spoke little English who said he could demo the bathroom in half a day. He proceeded to cut two water lines and LEAVE 20 min later without telling me (I was in the house). I called Riverway, they said he was overwhelmed and can't do the job and they can send someone else Tuesday. (This was Friday). I needed our water main back on, the girl on phone said she can send someone OR my crew can turn it back on "either way". My crew turned it on. Hours later I get home and realize my basement is flooded and ceiling busted through under the shower. Riverway owner was horrible on the phone to me!! "Your crew turned the main back on so legally I don't have to pay for this!" Terrible tone and attitude to me so my husband then took over. Riverway refused to pay for the service master cleanup/fans and has now ghosted us! All over $3,000 worth of repairs. I've texted owner multiple times and he will not respond so we have to pay for it ourselves. I'm telling everyone I know to never ever ever use Riverway!!!!

We had a new hot water heater put in recently and working great. Really enjoyed interaction with…read morethe technician and he provided me with both verbal instructions and written information on the new system. I also inquired about a home filtration system and was advised not really needed with the better quality of water in Monroe County. A recommendation was made for a sediment filter system as we have had some issues with some PEX water lines and their inline filters that were installed less than 10 years ago by a different plumbing company. Very nice people to work with and we were very happy with the cost of the work!

These guys were great! Saw the reviews here on YELP and took a chance on them . Dan was prompt,…read morefound my problem and fixed it in a flash, and was a very nice guy to boot. I recommend them.

Wonderful locally owned company! Great service and wonderful people to hire.read more