I came here for surgery and the subsequent follow-ups. All of the staff was exceptional. From…read moredealing with the scheduling, to De Plante (the surgeon), to all of the follow up team- everyone was great. I highly recommend this group, professional and skilled.

Not a place I would recommend for they did not help me at all with my TKR PT, I did my own research…read moreand suggested exercises to help them help me. Always got pushed off to a PT Aide not even a PT Assistant to finish my sessions - I'm talking exercises (and a few of the aides didn't even know how to perform the exercises they were to be assisting me with), not just for ice, as they went on to assist their next patient. It felt very much like a factory and I finally had enough, fired them and found a fantastic PT group who has helped tremendously!! Wish I found Gaffney PT sooner!!!!

I have to say, this location is a little hard to find, but once you're there, it's great. Lots of…read moreparking, a gorgeous building, and the front desk staff are organized and friendly. The doctor took me seriously with my injury, diagnosed it perfectly, and I am back on my feet, thankfully. The one thing that soured me a bit was the x-ray tech. She snapped at me several times and rushed me along. I really felt uncomfortable and couldn't wait to get out of that room. Otherwise, the folks I met were all great!

Just called to book appointments for post knee replacement PT. Spoke with the most ornery,…read moredifficult scheduler. Red flag!!!!!!!

I can't say enough about these people. Dr Wilsterman, Brian and Mark are exceptional. Heidi at the…read morefront desk, Josh in X-ray and the rest of the staff are the best. They've been talking care of me for years and I couldn't have continued working without their wonderful care. They are, without a doubt, THE BEST.

From the owner: At Orthopedic Specialists, Dr. Robert Wilsterman specializes in hip replacement surgery, direct…read moreanterior hip replacement surgery, knee replacement surgery, knee arthroscopic surgery, shoulder surgery, sports medicine, fracture care, wrist surgery, elbow surgery. Dr. Wilsterman does more arthroscopic surgery of the knee than anyone on the Upper Cape. Dr. Wilsterman is the only one on the Upper Cape that performs direct anterior hip replacement surgery, a frontal procedure that reduces pain and healing time because no muscles are cut during the operation. Our office has a convenient x-ray facility. We have accessible office hours and a very friendly and professional staff.

I came here for a wrist/hand injury in January 2016. They were accommodating and were able to see…read moreme the same day that I called for an appointment. Dr. Ackerman was nice, knowledgable, and efficient. A resident/fellow sees you first, and then reviews notes with the doctor who subsequently sees you briefly to discuss the treatment plan. One star off because they seem to always be running a little behind schedule, but overall a good experience and good medical care. Casting is quick and painless, and the technicians are friendly and make you feel comfortable. They validate parking - $2 cash only. If you're a Brown student/staff/faculty, take the university shuttle to RIH and just avoid parking altogether. The garage spaces are limited, and it can be a headache. In the waiting room, there's a picture signed by Stephen Gostkowski to keep you entertained.

Diagnosed and had me scheduling surgery to fix an 18 month old injury that 2 other orthopedic…read moredoctors, with an x-Ray and an MRI, "couldn't find", within a few minutes. I wish I went to him first.

I've been going for years but this time came in for a bad injury (tear) and was super concerned it…read morewouldn't heal but after this i have to say the service was great, the ladies at the desk were very welcoming to everyone. They are all very personable, know you by name, the whole works and customer service to me is very important so I appreciated it! Big thanks to the ladies, Paige and Juila, and Mike! Overall big thank you to everyone that worked on me!

From the time I walked in the door to check-in it was a pleasant experience. The therapists I…read moreworked with were helpful and knowledgeable. After having neck pain for years causing migraines and headaches daily I left each time feeling better than when I walked in. There is always someone to help if you need it. I would definitely go back there if I need PT at another time.

Prehab provides high-quality and thorough service. I have had a lot of PT after breaking my leg…read more I can't believe how much time and extensive treatment I receive from Greg and the team at Prehab. I truly feel that they care about me and my recovery. I couldn't recommend them more highly!

Outstanding physical therapists and support staff. I was treated for a broken ankle with very much…read morecare and compassion. I would highly recommend Prehab to anyone who needs orthopedic help. Excellent care Easy scheduling 5 stars! Can't get a quick appointment at those bigger places I called and Prehab got me in three days!

After a year of pain, frustration, and no plan of action from my so-called "care team" at a very…read moremajor hospital for a torn rotator cuff, I reached out to Dr. Thomas Gill. A month after my initial visit, I had rotator cuff surgery and although it has only been two weeks since, I am surprised at how much mobility I have. Granted the healing process will require a lot of patience, I am confident that I will eventually be back to normal. Just think that I need not of spent a year with a deteriorating condition had I found Dr. Gill sooner. But, I found him. I am very grateful for his expertise, the wonderful staff and for all the resources for the exercise protocols. What can I say, he is my hero. Thank you Dr. Gill.

I wish I had been able to have Dr Gill do surgery. Unfortunately the surgical coordinator sent…read moreincorrect info to my insurance company who didn't approve my surgery. She then got nasty with my insurance company who let the date of my surgery slide by while they all argued. Then Steward Healthcare tried to deflect blame in every direction. It was a mess. If you see Dr Gill, make sure it is not under the Steward Healthcare name as he does have other offices.

Prior to hiring Form & Function for my PT needs, I interviewed the owner, Gerrino Boni. I had 3…read morequestions. The first 2 involved my conditions and his knowledge of these conditions. The last question was "do you have time for me twice a week?" He assured me he was familiar with my conditions and how to treat them and that twice a week was not a problem. I hired him and began treatment the following week. After being a twice a week patient for well over a year, I showed up on a Tuesday for my regular appointment. As I began riding the bike, Gerrino approached me, stopped the bike, stood me up and said " I DONT HAVE TIME FOR YOU TODAY" and he led me to the front door. I'm not a confrontational person so I let it go. When I arrived home, I called the front desk to verify I had an appointment. It was confirmed. I was told Gerrino would call me. He never did. I sent him a very complimentary and respectful email asking for an explanation. What I received was an impersonal, partially cut and paste email which showed not only did Gerrino not value me as a patient, he had no clue as to my medical needs. I was told I was being "prioritized" to once a week. No discussion. I summarily fired him with my return email. I have been witness to several people coming in to that office exasperated because they can't get a return phone call. My experience has been the same. You will never get a live person on the phone. Christine at the desk is great. The phone system - not so much. Overall, this practice is far too busy and their customer appreciation could use some work. There are some good folks here. Kyla is excellent. PT assistant Brendan Ladino has always been top notch. They have interns who are always helpful. From & Function is too busy. Too busy to treat clients with dignity and respect.

With seven spine surgeries I always have tried to find the best physical therapy. Over the last ten…read moreyears I went to multiple places with all the same results. None of the previous places were able to reduce the pain or improve my flexibility. I lived with constant pain which caused me to use medication to limit the discomfort. So when a friend referred me with her experience at Form & Function I decided to try and see if they could help. My first impression when I walked in was that the facility layout and equipment was different from the multiple places I have tried in the past. I met the Owner Gerrino and he then conducted my personal evaluation in detail.I showed images of the surgeries and detailed my struggle and pain levels. His evaluation included checking my back area where the pain was and then using massage technique to help reduce the pain.. It was obvious he cared, It was his manner and honesty that convinced me to try again. That was a year ago with a few breaks during which I went in for maintenance plus getting a new evaluation. The treatment plan included a group of stretches that I could also do at home which helped keep the pain level low and have improved my quality of life. I have increased my steps count year over year as well. In additionI significantly reduced my medications with all the side effects.. Form & Function, the staff, Gerrino, Brendan, Christine, Michelle plus all the interns have one goal and that is the obvious. They are kind, caring professionals and make the experience as good as it gets. I strongly recommend 100%: Form & Function.

Disgusted with this place. Waited 30 min before asking what was going on 10 minutes later someone…read morecame out to me I wouldn't be seen for another 45 min so I left. Clearly the Dr. Graff does not care about his patients time. So unless you have the entire day to spend waiting in a waiting room please go elsewhere. My wife left in tears.

Update: Unfortunately, the billing department at OrthoNow repeatedly submitted our insurance…read moreinformation incorrectly. It took months and many phone calls to our insurance company and OrthoNow to get things straightened out. This includes OrthoNow not returning our calls and then threatening collections via a letter stating we ignored their attempts to contact us. Luckily, I had good documentation and finally was able to resolve the issue with the help of the billing manager. Another family member had similar insurance issues with Blackstone Valley Ortho, the parent company. OrthoNow is a great concept, but the hassle we had to deal with afterwards was not worth it! Original review: What a great service! My son got hurt in gym class and we were concerned about his swollen ankle and knee. It wasn't an emergency room visit, but I wanted someone better than an urgent care. We had heard about OrthoNowRI and were very happy with the service. Real orthopedic care after hours, with x-ray services and the ability to get the injury addressed immediately. I was really happy with the services and knowledgeable medical care.