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    Elite Move

    3.0 (3 reviews)
    Open Open 24 hours

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    2 years ago

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    Big Guy Moving

    Big Guy Moving

    1.0
    (2 reviews)

    Based on the many positive reviews, I expected great results when I hired Big Guy Moving to pack…read moreour entire household into a full U-Pack container for a cross-country move. Unfortunately, it turned out to be one of the biggest moving mistakes I've ever made. Troy and his helper seemed to know what they were doing, or at least Troy did. They were polite and spent about eight hours loading the container. From the very beginning, they saw that we had large furniture, appliances, oversized boxes, and many fragile belongings. We even provided moving blankets and specifically told them to use as many as they needed, assuring them we would gladly pay for any additional blankets. At first, they wrapped about half of the furniture that needed protection. Then they seemed to stop caring and loaded the rest without any padding. The results were devastating. Our expensive leather sofa, worth thousands of dollars, now has deep scratches. They cracked the digital touch controls, bent and badly scratched the top of our large dryer which cost over $1,200. Nearly every unprotected wooden piece of furniture has significant scratches. Almost every plastic storage tote was crushed, along with many cardboard boxes. They stacked heavy items on top of lighter boxes, including boxes clearly marked as fragile. They also broke four of our favorite floor and desk lamps. The damage is so extensive that I can't even list everything here. We took numerous photos of the damage. The professional movers who unloaded the container were shocked by how poorly everything had been packed. They told us they couldn't believe how unprofessionally the container had been loaded and how many of our belongings had been damaged. This is probably the most negative review I've ever written, but I feel obligated to warn anyone considering hiring this company for a long-distance move. Based on our experience, I strongly recommend looking elsewhere. I am now forced to try and file an insurance claim and hope to recover at least part of our losses. I'm honestly afraid to open many of the boxes marked "fragile" because nothing inside was properly secured, allowing the contents to shift and tumble throughout the trip. Terrible packing job, terrible results, and a very expensive lesson.

    Ghosted us. GO ELSEWHERE. Pushed back the time multiple…read moretimes then stopped replying. So unprofessional. Avoid.

    Elite Move - movers - Updated August 2026

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