They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Love them all, great people and great work ! Stop looking just go with them , thank me…read moreLater

bad service install too months always had excuses and found out he over charged. Highly don't…read morerecommend.

I have never posted a negative review, but this experience warrants one. We got a quote from…read moreBostonean. When they came out to measure for our countertops, they insisted that they absolutely had to take our sink with them. Against our better judgement, we let them. When they came back with a final quote almost $1,000 more than the original, we decided to go with another company that offered the exact same product for less. When my husband went to get the sink from them, he found it unprotected, face down on the concrete floor of their warehouse and the front apron had been completely chipped and scratched. They first tried to say it must have been like that, but when we showed them pictures from a few hours before they took it, they stopped responding altogether. Now we need to replace an expensive sink in short order that they ruined. As an aside, I also own a small business and know that mistakes happen! But their unwillingness to work with us in any capacity is frustrating, wrong, costly, and unprofessional. We would strongly recommend going elsewhere.

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

This company replied to the first message. But did not reply to further messages…read more At least let customers know whether you can do the job or not.

Angela and Eddie came to my home to see if some of my upper cabinets could be repaired. That was…read morenot an option so we chose to replace our upper cabinets. The Creative Design showroom is a great place to see your options. Sarah was our designer and was able to provide a rendition of what new black uppers would look like with our existing cherry lower cabinets. Angela coordinated everything seamlessly and always responded to any questions or requests. Eddie was in charge of installation and was great. I have already recommended Creative Design to our neighbor who loved how our kitchen came out. The whole team was a pleasure to work with.

Enza was wonderful. She took the time to explain all the different choices and options. They…read moredelivered my pantry cabinets exactly on time. I am thrilled with both the service and quality of the products purchased. I plan on buying all the products there on the next portion of my renovation.

Armando came in person to give an initial assessment and estimate for replacement of an old broken…read morecountertop. The team came in a couple of weeks later. They'd picked a great match for the existing granite, and it was all shaped and sized correctly. They removed the old countertop and installed the new one in a couple of hours. They were clean, tidy, careful and quick. None of the existing tile or cabinets were damaged. They also brought their own plumber in, which, despite a slight glitch, still saved a little time and everything was usable again by end of the second day.

Liked being able to select my own slab. I thought I bought quartz, but now I'm not sure because the…read morereceipt doesn't specify, and I had to request it as there was no paperwork when they installed the top. I'm writing this so others will be aware. Communication is not great. Workers that come out to the house speak very little english. I did not know they cut the faucet holes in MY bathroom, as I was asked what size faucets were going in before I purchased. If I knew, I would have emptied the vanity drawers. Everything was covered with cement dust from them drilling! Charge for everything. Extra $200 for them to remove the vanity top even though the top I bought was $700. 3+% for using a credit card...They wouldn't even put the top in my garage without charging me the $200. The top is beautiful, but make sure you get specific info first!

When they installed the countertop they took out the top drawers, they installed the counter with…read morethe drawers not in so the counter was misaligned. The drawers no longer fit/open. The lady didn't seem to really care when I called. Pretty useless to have a new countertop when your cabinet drawers no longer work

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

I've had not one but two great experiences with Boston Stone Works. Initially, they came to my…read morerescue and changed out a counter that another counter company messed up. They replaced that one with a fabulous granite counter and just recently replaced another old laminate counter with a beautiful white stone counter. The work was done expeditiously and great quality and service! I will use them again in the future and recommend them to family and friends.