A godsend!! A few hours before I had to leave for El Paso airport, my car's tires blew out. Did I…read moremention it was in the middle of Labor Day weekend? There were three of us, with significant luggage. L&M to the rescue! I couldn't believe how quickly they were able to help us. The owners are wonderful and the prices are reasonable.

From the owner: L & M Limousine Purchases Vehicles With Our Customers In Mind…read more L & M Limousine has listened to our clienteles requests and needs for over 28 years of service. We try to keep our fleet updated with quality Lincolns to provide the smooth ride expected in all limousine. Our Ford Excursion manufactured by Krystal is our dream SUV. All of our limousines will assure our clientele a limousine to remember.* 12 Passenger Lincoln Stretch 2005 White (Radio, CD, TV, DVD, Ice chests and buckets, mood and decor lighting.) * 12 Passenger Lincoln Stretch 2007 Black (Radio, CD, TV, DVD, Ice chests and buckets, mood and decor lighting.) * 14 Passenger SUV Ford Excursion 2005 White (Radio, CD, TV, DVD, Ice chests and buckets, mood and decor lighting.) * 4 Passenger Lincoln L Series 2005 Black* 4 Passenger Lincoln Signature Series 2007 Black* 7 Passenger Limited Edition EL 2013 Ford ExcursionCall today and allow us to transport you in style!

My best friend reserved a party bus for his wedding, needless to say Starline did not deliver. They…read moreprovided a broken down Hummer with non functional air conditioning for a party of 20 plus. No air conditioning on a 30 minute limo ride to downtown El Paso and put every passengers safety in jeopardy as well. Do yourself a favor book ANYWHERE else. We had to take Ubers back to the reception and now these clowns are nowhere to be found. You're honestly better off riding in Barnie Flinestones Car, getting third degree burns on your feet than riding in these nasty ass limos. I got bed bugs just sitting on the seats. To be fair I honestly think they picked us up in a 1997 Tahoe with a body kit -10 stars. Glad I put deodorant on my balls for this ride

The services was great!! The limos are clean which is really…read moreimportant to me. The service on the vechiles are great. The day of the event it was on time friendly driver made a huge difference that day.

If I could give zero stars I would. Very unprofessional! Stay away from this company. After…read morewaiting an hour by the side of the highway due to a flat tire (which I understand happens...) They said we could use the limousine for as long as we wanted after the prom, and that our driver would be waiting there at the event. They were not there after the event and they were upset that they wanted to make 1 stop after just to take photographs. I called to ask the lady who promised the limousine would be available and she hung up on me. They did not even try to make things right. Very unprofessional, there are other companies in town that will take care of your transportation needs. If all else fails, I would still go with even UBER black than ever book advanced limousine service in El Paso, TX again. Oh, by the way driver asked for a tip in advance... who does that?

If I could give 0 stars, I would. Stay away from this company like the plague, over priced with…read moreshady drivers. I rented 1 hummer and 1 rolls royce, the hummer looked nice but it made a weird rattling noise. The rolls royce looked like some weird Frankenstein put together piece a junk, I doubt it was the real deal. 1000 for 2 hours, tipped the drivers 15% upon arrival. I contracted them from El Paso but the event was in New Mexico, I asked if they could take my daughter and court to La Cruces New Mexico but they wanted an extra $75 for each limo, that did not make any sense to me since they were already in New Mexico. The service was for my daughters Quinceanera, I did not count the people going into the limos, i believe this is the job of the limo drivers since they have the contracts. Once they arrived after the 2 hours I was approached by the driver of the HUMMER, he told me that there were more people in the limos then on my contract and wanted an extra $300. I told him that he should have informed me of this before leaving, I believe he was lying because my daughters court was 24ppl, the hummer was to hold 16 and the rolls 10. He said he was not responsible for counting people when they got on the limo, okay, once again he has put his foot in his mouth (makes no sense). Yet, he's responsible for counting them when they get off (this has scam written all over it). I told him to have the limo company call me and take it up with me, I was not going to hand over $300 because he decided to come at this with me, after the fact, where is the proof? I said I would write a check to the limo company and he could give it to them (I was testing him). He said, no, he needed cash. I said " the hell with you, I'm not giving you cash." The jerk finally says, "just give me $150 and I won't say anything to the company." Ugh, what a piece of work!!!!! I was actually going to tip the whole 18% when they arrived but this attitude made me say hell no. I can't believe there are people like this who are willing to scam people. I put a lot of money, work, and love in to planning this event and making it a perfect day for my daughter and this jerk is trying to squeeze more $$$ out of me. He can rot, I hope karma bites him in the you know what. The people in the office are just as shady, their website rates are different then what they will charge you. The only reason I went with them because there are not many options in the area. I have never been so dissatisfied with any service, and I have reported them to the BBB. UGH!!!!!!! I hope you guys are reading this. One day you're going to mess with the wrong people, you're lucky my only focus was on my daughter and keeping it civil. I would have liked to kick him where the sun doesn't shine. I did not give them any money, my SO finally gave them $40 to get the hell out of there. That was way too generous in my opinion. I suggest going with another company, there are others but don't have as many options. I would also like to mention that I am from California and I would have got the same for half the money plus more time. Id rather walk then have to rent a limo in El Paso.

It was a very strange experience, our bus driver gave us a "tour" of the highway. I wouldn't…read morerecommend if you're looking for high class transportation.

Awesome driver very courteous :) i felt very special , i will definatly be using this service again…read moreand again :) thank you

From the owner: Fully Insured M-F: 6am- 6pmread more

Unfortunately, I have to give this limo company a bad review. Rented a limo for my wedding on a hot…read moreday in May. The air conditioning wasn't working. I, my bride and my guests were sweating on our way to the reception! The driver was aware of our situation and didn't bother getting a replacement. After the wedding, I met with the manager, who said he would try to resolve the situation. I then received a call from the owner (lady). She basically denied that anything was ever wrong with the a/c. Did not offer to give me a refund. I went through the BBB. The owner negotiated in bath faith the entire time, basically stonewalling. I finally had to settle for a $100 refund. It is bad enough to have a faulty vehicle, but even worse to have bad service and on top of that to refuse to remedy the situation. I wish I had gone with another limo company. I wish I had been more direct with the driver about getting another limo and I wish I had called the company on the spot to get this resolved. But this was my wedding day, I got a million things to worry about and they are supposed to "take care" of you. Even if I had done all those things, based on my experience, they wouldn't have done anything to help me and done more to ruin my wedding day. Fortunately, they did not. Although the limo ride was the low point, the rest of the wedding went great and I was blessed with companies/owners who really took care of their companies. So please take my advice and take your business elsewhere!

From the owner: The Innovators in Luxury Transportation in El Paso…read more *Innovators In Luxury Transportation In El Paso *Introduced The Hummer Limousine And Princess Coach * Any Occasion * 24 Hour Service With Advanced Reservation * Latest Model Luxury Limousines *Insured & Licensed By The City Of El Paso For Your