I needed to resize my friend's ring ASAP for her surprise engagement. Olga got it done for me in a…read moreday! It looked great, couldn't even tell it was resized. It looked better when I got it back than when I gave it. She was incredibly helpful and nice. Thank you! :) I will definitely come back.

Olga was wonderful in helping me purchase a baby bracelet for my new grandson for Xmas. Also…read moreengraving was beautiful and free. She called me when it was ready to pick up. I was stuck in traffic and she said she would wait for me to get there as she knew I was leaving the next morning (4am) for our trip to Savannah. Thank you Olga for your amazing work and professionalism.

I am OVER THE MOON about the customer service, quality of work AND pricing with this amazing…read morejeweler. All I wanted for Christmas was for my platinum diamond band to be resized and 14kt gold three stone diamond ring to be repaired so I could wear them again. My husband can't remember the wonderful lady's name who helped him, but she was SUPER helpful and nice. The rings came out BEAUTIFULLY and I'm so happy to be able to wear them again! I'll be back for more repairs. THANK YOU SO MUCH!! -Barb Mallon

I absolutely love this place. While Sean and Vattei are easy to love and make me want to pull up a…read morechair to chat for hours, I also love the range of jewelry options they carry. They have made custom gold jewelry and diamond rings for me, and I bought a few uniquely pieces that won't be found anywhere else. Sean has been making jewelry since he was 10 years old! Don't think twice about visiting this rare gem in Clifton!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Friendly and helpful service ! Great place to trade in some jewelry for new pieces ! They have been…read morein business for decades and I see why! Will keep returning for sure!

I cannot say enough wonderful things about Chrysella and especially about working with Asia. After…read moremy future mother-in-law passed away, I wanted to do something for my partner and his brother. I brought in some of her rings and asked to have them turned into two pendants--one for each of them--and Asia handled the entire process with so much compassion, care, and understanding. She was unbelievably kind and respectful of my grief, never rushing me and giving me time to process without worrying about getting the rings to her immediately. Even with a very short turnaround, she somehow made it all happen and completed everything before Christmas so I could give the pendants to the boys. Knowing how important this was to me, she went above and beyond. Throughout the entire process, Asia kept me informed every step of the way and truly made me feel like I was part of it. Her knowledge, warmth, and attention to detail are exceptional--anyone would be incredibly lucky to work with her. When I went in to drop off the rings, the shop owner and entire staff were just as kind and knowledgeable. The owner even advised me to save one of the rings instead of melting it down because it was a special Irish ring--something I had no idea about. That moment alone showed how honest and trustworthy this business is. I had dropped off my own necklace as a model for these necklaces, and when I went to pick up my necklace and the new necklaces, Asia had had the shop polish and clean my necklace. Again, just a small snapshot at how kind they are. Chrysella truly feels like a family business that genuinely cares about its customers. The pendants are absolutely beautiful and made with incredible quality. I am beyond grateful and impressed. I've already told all of my friends and family about them, and we will absolutely be using Chrysella for years to come.

I needed a battery for my watch. While walking around Stonebridge Town Center, I noticed Chrysella…read moreJewlers and to my surprise, they were happy to assist. I had visited one other place prior to this stop and was told that the watch would have had to be purchased from their establishment to provide any services. Fret not, Eric and Mical took great care of my watch and the location's interior is elegant and beautiful. I will return to order custom earrings.

David is an artist!! He always go above and beyond what I asked him to do for me. Thank you so much…read moreDavid for all you do.

I have worked with Ashby Jewelers for over 30 years and have grown to trust their products, their…read moreattention to detail, and especially their customer service. The owner, Dave has worked with me on several custom designs and custom wedding rings for three of my children and we have not been disappointed. Additionally, he has secured beautiful pearls for necklases for my two daughters, and have restrung them on a regular basis. If you are looking for a locally owned jeweler who has provided quality service and products to his customers in Prince William County for decades, ask for Dave and I am sure he will have what you are looking for.

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

They were friendly and promptly replaced the battery in my wife's Seiko watch. Their rate was a…read morebit pricey, though.

Watch battery repair and info on jewelry repair. Very pleasant staff. Will return for repairsread more

I try to support small businesses in my community, but my experience with Grace Jewelers was…read moreincredibly disappointing and unacceptable. I brought in my wedding band to repair a diamond that had fallen out. The owner, Sovanna, personally confirmed the estimate and repair time. I paid nearly $500 for the repair, and picked it up a week later as promised. Just five days later, the exact same diamond fell out again. When I returned, instead of listening to me or reviewing the repair, Sovanna immediately accused me of bringing in a different issue. He dismissed the diagram he had drawn himself on the repair envelope, told me "you are unbelievable," and flat-out accused me of lying. I even showed him photos I had submitted to my insurance company to prove it was the same diamond, but he continued to argue with me. Only after re-examining the ring did he finally admit he was wrong and say he owed me an apology. There are two serious problems here: The workmanship failed in less than a week. The owner treated me with hostility and disrespect, rather than professionalism, even when the mistake was his. A repair should last longer than five days, and no customer should be accused of dishonesty when simply asking for the work to be corrected. Based on this experience, I strongly recommend taking your jewelry (and your trust) elsewhere.

100% would recommend for custom work. I got my engagement ring custom set here after doing copious…read moreresearch on DC area jewelers (yes, all the ones you're thinking about). I'm extremely detail oriented and particular, and Ideal Cut is a hidden gem of quality + value. The shop itself is plain -- don't let that fool you. The handiwork is awesome and the prices are incredibly reasonable specifically because (1) genuine honesty, and (2) lack of insane real estate overhead and working capital that any other jeweler with a flashy showroom prices into the markups they pass onto customers. Mr. Tan spent hours with me while I showed him drawings and designs of the custom setting I wanted. He made multiple CAD adjustments as we sat side by side until I was 100% happy. Again, other jewelers have fine print and will charge you extra past the [second] modification or past the wax stage. I love my ring and felt I had an empathetic and creative partner in bringing it to life.

They were SO speedy especially compared to the other quotes I got that said WEEKS, they did it in…read moreHOURS. Highly recommend getting a quote beforehand because this ended up saving me money. Happy with the job they did

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

My wife died recently and going through her jewelry I found a diamond pendant that had been passed…read moredown to her. Rather than try to sell it, I took it to Robert Laurence and asked them to turn it into a mourning brooch for me to wear. Rob at the store worked with me on the design, and the finished product was excellent. I highly recommend their custom service.

I had such a wonderful experience at the jewelry doctor! I brought in three rings, two needed the…read moreprongs smoothed so they wouldn't snag on my clothes and the other the stone fell out. I shopped around before coming here and not only did they offer me a very fair price but their service was also exceptional. Everyone was so kind, patient, and knowledgeable. They took the time to explain the repair process and really paid attention to every little detail. I actually learned a lot about how intricate jewelry work really is, it's definitely not as simple as it looks! When I picked up my rings, they looked absolutely perfect. You can tell they truly care about their craftsmanship and their customers. I highly recommend this place to anyone looking for trustworthy high-quality jewelry repairs or service. I'll definitely be coming back!

I came to the Jewelry Doctor regarding a loose stone on my engagement ring. They were able to see…read moreme quickly & had a very quick turnaround time. They even polished the ring & my wedding band as well! I also have a one year warranty if the stone becomes loose again, which I feel speaks highly of their customer service. I definitely recommend!