I have had several MRI's of my knee performed, the last one being at North Texas Imaging. This…read moreplace was by far the easiest to deal with. Scheduling was quick, the results were quick. The records department has been great in helping me have copies of the films and reports handy for my doctors. Also, pricing is reasonable and they are very kind. I reccomend them!

They no longer have the real sweet lady that did the mammograms. Instead there's a new gal and she…read moreisn't friendly and at one point was so rude I couldn't believe it. Also, a radiologist no longer looks at the mammogram right away. Instead she let me know that my dr would get the results in 5 - 7 days. I've never had to wait on results at any place before including here, but I guess they've changed things over the last year. Update: I got my results and they said no change year over year. I find that hard to believe, considering I have a golf ball size lump there that definitely wasn't there the year before. I called and asked that they look at it again. They never called me back. I called today to see if a radiologist had looked at it yet. And no, a radiologist still hasn't looked at it but said a mammogram tech looked at it and maybe it's a cyst. So, I would say to absolutely never go here. You can not count on a radiologist looking at your scans. Now, next week I am going to get looked at somewhere else because it's now baseball size. North Star has prevented me from getting proper treatment for over a month now due to their slow results, lack of care, and not having a radiologist look over scans.

Office is nice lots of snacks. Front desk employee was very snarky. Also maybe send someone the…read morecost of the imaging before they drive 40 minutes to get there. Wouldn't have wasted my time.

If you are deathly claustrophobic like me this is the place to go and ask for Pam M. Insurance…read morewould not approve an open MRI and my doctor had to jump through hoops to try and get me approved but they still denied the open MRI.....Pam said she is claustrophobic and understood my concerns and fears. She let me go in and out of the machine to give a "test" run to make sure I could do the tests... she also let my son (23 yrs old) hold my hand and showed him where the emergency escape button was so if I started to panic that he could get me out faster. My doctor prescribed me 3 Xanax to help calm me but those didn't help much..until after the procedure then I fell asleep while he went to get the car...

Very pleasant and professional staff from the receptionist to the technician.Who handled my…read moretesting. I was treated with dignity and respect , and all my questions were answered. Excellent care and experience.

Took my aunt to gateway diagnostic last week, we made 2 trips. With each visit I noticed that the…read morewaiting room was filthy. The vent in the waiting and the chairs were dirty, didn't looked like they had been cleaned in a long time. I can only imagine what the back area for testing looked like. This is at the Weatherford Tx location.

I had a CT Scan/IV contrast done by Samantha. I was very nervous. She was incredible at IV…read moreplacement & calming my concerns. Front office was excellent. 10/10

Great place in town to get imaging for the doctors without having to go to a major location up…read morenorth in Ft Worth. I've been here twice now and both time I was able to get right in and get out quickly. Never have to sit in any lines, staff is always friendly and helpful.

April 16, 2026 Wise County Medical and SurgicalReview: 1…read moreStar Worst experience I've had with a medical practice. I scheduled appointments for both my wife and myself, but the office created multiple errors that ruined our visit. We received a notification on my wife's phone confirming a 10:15 a.m. appointment for her and an 11:00 a.m. appointment. When we arrived at 10:15, the staff could not find my appointment and eventually realized they had mistakenly scheduled both slots under my wife's name only. Compounding the problem, we were never notified about an earlier 9:30 a.m. appointment that had apparently also been scheduled. By the time we finished discussing the confusion with the staff, it was already 10:30 a.m. They informed us they were running behind and could see my wife immediately, but I would have to wait until 4:30 p.m. -- an extremely inconvenient option since we live 35 miles away. The staff was rude and unable to explain the scheduling errors. They offered no apology and simply suggested we come back later in the day for both of us. We ultimately had to cancel the morning appointments. In the several visits we've had with this practice, I have never once been seen by an actual physician -- only nurse practitioners. The combination of poor communication, scheduling incompetence, and unprofessional staff makes this one of the most frustrating medical experiences we've ever had. I would not recommend this practice to anyone. April 16, 2026

I had the best experience…read more the usual paperwork but the nurses were very friendly and the provider was fantastic. Spent time with me and explained everything thoroughly. Easy arrangement were made for a referral and the lab there did a great job

Good techs. Caring and cautious. Quick result, easy to understand. Make sure you pay your co pay up…read morefront..not on your way out. The receptionist made me feel like a deadbeat and although making me sign everything, including my receipt, she wouldn't sign my copy. No

I spent over an hour on the phone with a young lady who was directing a call from the tech to me…read more The tech was working the day before my procedure and was not going to be doing it. That information was available to the center and should've been handled during business ​ hours and the call should have been made by the person who wanted the info. It was a waste of my evening. The radiologist who read the MRI used the Impression part of his report to simply repeat the findings . And he gave no recommendations. A tech could be trained to do what he did. The doctor should make some kind of sense of the findings. The receptions and the tech who worked with me were outstanding.​The facility is state of the art. ​​​​​​​​​​​​​​​​ ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Easy scheduling; professional and efficient staff. Would go back if needed. Staff is friendly and…read moreanswered questions freely.

I like that you weren't able to schedule us on short notice. I have always been satisfied with the…read morecare that I receive at Touchstone Imaging.

We have been going to Dr. Hollis since my son was born 7 1/2 years ago and I have NEVER had a…read morecomplaint!! Her office is fantastic, her staff is fantastic and she is the best ever. I wish she would see adults lol, we wouldn't go anywhere else. I've never had to wait more than 5 minutes in all the times I've been there and I can always talk to a nurse (rarely do I have to leave a message). Can't recommend her enough!!