Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

Had an issue with my HVAC continuously running without circulating. He was able to quickly diagnose…read morethe initial problem, and fixed it quickly. When further problems arose with the heating element, he meticulously troubleshot it, fixing issues along the way. He is clearly knowledgeable and maintained all of the replacement parts on hand, so he could fix the issues quickly. He fixed the issues in less than two hours, and the HVAC is running perfectly. Would definitely use again.

Hvac and electric work. Friendly and efficient staff. Good pricing without price gouging when i…read more add something little.

Just wanted to send a big thank you to CWS Services. These are our go to electricians! They…read moreinstalled our a/c system a few years ago at a great price and they are called when we need it serviced. Today we needed a light switch replaced that wasn't working. Chris and Peyton were here exactly at the appointed time and the job was finished quickly. All the technicians we've dealt with from this company have always been so friendly and professional. They also offer a military discount so that's always helpful. Keep up the great work guys! I highly recommend CWS SERVICES!

With this heatwave we've been having. I thought it would be impossible to find someone to fix my…read moreair conditioner. Chris's response was quick and was able to come right away. Fixed the problem and was able to have air right away Very professional and reasonable. I highly recommend Mr. Chris for sir and heating Thank you. E. Adkins

after trying to do things ourselves (thanks youtube.... :-/…read more) we called CSK upon referral from a friend. Chris was extremely knowledgeable and saved us not only money in the long run but most importantly time... he did what we spent weeks researching in a matter of minutes! he had the best prices as well, as we did call around a little. since this first meeting, i've recommended him to other friends and family, and have had to call him with questions here and there... its nice to have someone you know you can call! we haven't really had that kind of relationship with a service lately, so we're glad we can show our appreciation with this review!

We had another HVAC company come out and do a full system replacement…read more They left multiple issues unresolved, leading to a compressor that never shut off, and a leak that turned into a waterfall in our downstairs kitchen. The previous tech ghosted on us and never came back to fix the problems. We called Tim from CenTex, and he came out about 15 minutes later. An hour after that, and he'd resolved all the issues, registered our warranty, and did a triple check on the system. Fantastic service!

I recently met Tim and he replaced one of our A/C units. He is very prompt, courteous, and helpful…read more I won't hesitate to contact his company for future issues.

We have been using Kanes for about 20 years and the reason we keep using them is their service…read more They are responsible, efficient and professional. We had in the past two weeks installed a Solaris air cleaning system which has caution lights blinking red meaning it not functioning. I called KIane a 4:00 PM on a Saturday and they responded they will be here between 6 and 8 tonight.

Do not buy a ac unit from this company. Multiple problems with new unit in first year. Things that…read moreshould not go wrong with a new unit. Second year more problems. They sold us a defective unit. And don't want to do what they should off done is replaced it . They have been out to our house so many times last year it's like there techs lives with us. Second year the same thing. Over 10,000 for unit and seem like only course of action is to keep pouring money in to a defective unit or buy another one. So I urge you not to buy a unit from them . Unless you want to have some new techs to be your family because they will be there all the time to fix a new unit they put in your house!!!!

Scheduled a same day appointment to have AC serviced for the summer. Rafael did a thorough job…read moreservicing all components of the system. He was also attentive to cleaning any areas of debris as he was working. I've used Irish Air before which is why I chose them again this year. Decided to schedules future preventative maintenance with this company.

They were kind and professionals. Also they were. I left a message they call me within a minute…read morewith fair price.

After 6 weeks of pure struggle with other local ac companies (I'll leave un named) and our home…read morewarranty company, our ac went out completely. This was awful, especially with a newborn. We were recommended Harker Heights Heating and Air Conditioning by a friend and fellow Realtor®. They were AMAZING. Thousands less for a new unit than other companies. Yes, I said thousands. They responded immediately and had our new unit replaced in under 24-hours. I will refer them to everyone I know. AMAZING company.

Luke was responsive, quick, and was transparent about our Hvac problem. He coordinated with our…read moretenants to ensure the air was working quickly so they were comfortable. We will definitely be using him in the future for all of our HVAC needs!