Recently l spent 6 days in the hospital for unar urinary…read more track infection. This stay was the best care i ever received at this facility. The Nurses were like Angels, treating me like i was a king. This was the best care I have ever received at a hospital.

This Hospitals social worker changed my wife's medical insurance without my consent since I'm her…read morepower of attorney and caregiver They had her sign some paperwork so they could get her into a community rehab facility that was not covered with her original policy. I'm checking with my attorneys for any legal advice. They took advantage of her disability after her stroke

This review is directed for optometry. They are the worst to deal with…read more You can't even go in to pick up glasses without waiting 30 min to an hour! It's happened to myself, my wife, even when I've gone too pick up my children's. I get they can be busy, but when it's almost empty and slow, there's no excuse. The lady with the heavy accent is always rude on the phone, contacts department. The staff has no urgency or care that they are there to do a job, and it's definitely not getting preformed. When I started going to kaiser optometry it was great, efficient and fast, these are not in Wildomar. My experience with low level service has only been in the Wildomar location.

Kaiser ALWAYS comes through for me! Peace of mind knowing that all my medical info is centralized…read moreand all their specialties can communicate with each other internally. They're very proactive about helping me prevent medical issues.

Outstanding medical building. Doctor is here, mammogram done here, great pharmacy and Vision…read moreEyecenter!

I have been a patient with Kaiser over 20 years however, it is so hard to get an appointment within…read morea 20 day radius. They always wasn't to give you a video appointment when I have lung and respiratory issues. A video call is not going to work.

This is a new Kaiser building that had opened back in June. It's located on Wildomar Trail & the…read moreS-15 Fwy. If you're driving down south 15, you can see it right off the fwy. There's a big lot and plenty of parking. There are a couple of EV parking spots here as well. The building is spacious on the inside and has a much better design than the Keller Rd location since this one has more open spaces and doesn't feel so crowded w walls everywhere. Upon walking in, there's the self check-in kiosk that you can walk up to. However, if you don't have an appointment or just getting labs done, you'll need to get in line and check in with a real live human. There is a small coffee shop inside w light snacks if you need caffeine, tea, or a snack. The pharmacy is also nice and roomy, and the wait isn't very long. There is one nurse here I'm not a huge fan of, and she was the one I got today. I won't state her name for the sake of discretion, but she is NOT a pleasant nurse at all!! If you work in healthcare, you should be more compassionate and caring when talking to your patients!! If I come back to this location, I'll be requesting a nurse other than her since she isn't delightful at all!! The configuration of this location wasn't well-planned out either. You can't turn left and would have to turn right then another right at the light and make a U-turn from there to get out. That's so inconvenient, not to mention highly inefficient!! Make an exit on the west side of the parking lot for easier exit! I'd give it 5 stars but nurse B is the reason why I've deducted 1 star.

Pharmacy is a joke. One bottle of ibuprofen. I check in. 4 people in the pharmacy. I'm still here…read more45 min later and now 25 people here and being served ahead of me. A total joke.

My wife was diagnosed with Stage 4 breast cancer that has metastasized through out her entire body…read morewhich is causing tremendous pain to her bones. Her palliative doctor has prescribed her methadone for that pain and her treatment as effective we experience the judgement of some pharmacist that she must be a drug addict. The pharmacist S-A-N-D-R-A at Wildomar was extremely rude and refused to look up the availability at their own pharmacy making my wife feel even worse. She left my wife in tears. My wife has been dealing with this pain for over 11 years. Every other pharmacy that we deal within the Kaiser network are great but today seeing my wife in tears just killed me. Please do better SANDRA you are in a industry that should show some compassion.

The worse experience I had at a Kaiser pharmacy in 35 years I been with them waited for an hour…read moregot on line 3 times and service is bad they don't even care when you complain or say something for sure not using this pharmacy ever again.

Amazing customer service. Alison in the patients advocates office went above and beyond in helping…read moreto rectify our problem. I can't say enough about the care and follow through. I was not expecting it. Well done . Thank you again Alison

Dianna was so nice when she answered the call to book an appointment. We have been going to this…read moreoffice for many years, and no issues. They are a very busy clinic and even though I know they are booked solid, they take their time to listen to any issues and I don't feel rushed.

I have been to a lot of hospital in my life..recently moved her from San Diego, where there are…read morequite a few of excellent places you would want to go to get great care and medical treatments. (UCSD, Scripps, Cancer Center, Rady's and all the Kaiser facilities). My son got diagnosed with Crohns/Ulcerative Colitis at age 11, Husband has Non-Age Related Macular Degeneration....so I've been around.That being said..I took my 87 year old father, with COPD and a whole host of other health issues to Rancho Springs on a very (and I mean VERY) Sunday morning ER visit. I thought he had a UTI or another stroke from the way he was acting. We did wait a bit to get checked in....but from that moment on til the time he was discharged a week later I am profoundly impressed with the level of care they gave him. Dad had Sepsis and Pneumonia. Every single person from the ER Staff, Nurses, Doctors, CNA's, Food Service people, Respiratory, Physical therapist were AMAZING!! I cannot stress this enough. I have been in the service industry my whole life (I'm 60), I know great service when I see it. One of the key notes was the communication from the Nurses to me and my family, they were always available to talk to and ask questions, they even give you their phone number to call them and check up on your loved one. The Doctors were excellent too. Communication is vital in this field. Everyone was working together, very rare to see. Kindness, Professionalism and overall outstanding service seems to be rare now a days..but not here. Thank you Rancho Springs Surgery Tele 1 East! YOU ARE OUR EVERYDAY UNSUNG HERO'S! P.S. I am also very pleased with the follow up phone calls after we got discharged to check up on Dad. I truly appreciated each and everyone of you. Sandy, Franco's Daughter

I woke up early today with terrible chest pains and I was short of breath, so I have spent the last…read more6 hours in the Rancho Springs Emergency Room. I was having a lot more symptoms like being dizzy, blurred vision, slurring my speech and a few other things. In triage my BP was very high in the 190s and over another high number I believe in the 130s. My heart rate was extremely high too, so the triage nurse who was just the sweetest lady called out a stroke emergency. 2 amazing doctors and at least 5 nurses surrounded me on the gurney like a Nascar pit crew. They immediately put in an IV, injected me medication and took my blood several times; as well as an EKG. I was given 3 different MRI's and chest X-rays almost as soon as I came in. Everyone was so kind in MRI room. The lady who operated the MRI machine even prayed with me twice. I'd like to add that we had first gone to Inland Valley Hospital and they were horrible to us this morning. I told them I was have chest pains and stroke like symptoms. They did not even pull me up for triage hearing that and I had to wait at least 5 minutes. They did not call a stroke code and just pushed me back into some weird ER patient only waiting room for a little over an hour. There were at minimum 20 patients in weird little room complaining they'd been waiting over 3 hours after also being triage and saying there were only 2-3 nurses on duty. That's when I decided speak up and be my own advocate. I just got up and exited; telling the triage nurse on my way out that I was going to another hospital. Thank God that I did! Last thing I have to add is that my doctors are extremely competent and seen well educated on cardiac and stroke events, but they have the best bedside manner! They were so great at Rancho Springs that 1 of my doctors walked my husband over to get a coffee! Now that's great service!

My son was transferred to Loma Linda from the Hemet ER, and from the moment we arrived, the staff…read moreprovided exceptional care. They were attentive, compassionate, and made sure he was closely monitored throughout his stay. Because his condition wasn't typical, they took every precaution to ensure he received the right treatment and was safe before being discharged. One thing that really stood out was how thorough the team was. They reached out to his endocrinologist, kept them informed, and worked together to make sure the proper steps were taken for his care. Knowing they were collaborating with his specialist gave me so much confidence that my son was receiving the best possible treatment. Although we were there for over 10 hours, I understood that the time was necessary to carefully monitor his condition. Throughout our visit, the doctors, nurses, and staff communicated clearly, explaining his condition, the tests they were performing, and what they were watching for. They never made us feel forgotten and always kept us informed. The staff also made sure my son was comfortable throughout the day by providing snacks, drinks, lunch, and even diapers and wipes so he had everything he needed while they continued to monitor him. Those thoughtful touches meant so much and showed how much they genuinely cared about his comfort and well-being. The room and overall environment helped cheer him up during what could have been a very stressful experience, and everyone treated him with such kindness, patience, and compassion. They cared not only for my son but also for me, making sure we were both comfortable throughout our stay. We left knowing my son had been thoroughly evaluated, treated appropriately, and discharged safely. He's doing so much better now, and I am incredibly grateful to the entire team for their professionalism, compassion, and dedication. Thank you for taking such wonderful care of my son and for making a difficult day so much easier for our family. We truly appreciate everything you did for us.

This review is an update for their incompetency and diabolical billing practices of their ER. We…read morehave never had a visit that we haven't been sitting and waiting for hours on end, even with a baby with a non-stop bleeding gash in his head that ended up needing 5 stitches. They had us sitting and waiting for a few hours. This last time I came by ambulance with my kid after a motor vehicle accident. I kept refusing treatment and said multiple times that I didn't need medical attention. I was never brought back, did not have any tests done, was not seen by anyone, yet I magically received a $2k bill from the attending doctor that evening. All I did was sit in the waiting room waiting for my kid for 5 hours, yet they "discharged" me with bogus brochures on what to do after a car accident. They didn't even submit it through my insurance and do you know why? Because I was never a patient on that day and did not fill out any paperwork nor get checked in with my info. Guess who else got a $2k bill? My kid. The one who was seen by the doctor, received scans and treatment. I'm going to let my attorney take care of it which they are advising to contest the bill, there are a bunch of crooks here! Don't come here if you can avoid it less you want to be saddled with a bill for services supposedly rendered that you didn't even receive!

Bio identical Hormon Theropy is not for every one . Ryan Rowen is a very nice guy and good…read morelistener. I don't believe that he knows and have enough knowledge . he just work with trail and error . I was eight months there going conservative approach and saw many side effects . Each time that we change the dosage, another issue occur. From unwanted hair to skin texture to weight gain . So good luck. I hope it works for you guys and if it did not , don't feel bad . it's not worth all time and effort and money . My approach : work out strength and flexibility and walk daily Eat Perfect nutrition . For sleep problem ; Magnesium glycinate 400 mg every night. For vagina dryness get the right insert from your gynecologist and you'll never be dry . Sexual desire use Macca supplement

I was recently referred to this practice by another trusted physician and I am very pleased. I had…read moremany issues after having to change my health insurance, as most of my preferred specialists were unable to be retained with the new insurance. Temecula Medical made several adjustments to their schedule to get me in quickly as I have cancer and other serious health concerns that require immediate and uninterrupted monitoring and care. I initially saw Tatiana and she could not have been more pleasant or patient as she listened intently to my long list of ailments. At the end of the appointment it was most impressive to see she had not missed or neglected to note even one of the many issues I'd spoken about, the ten plus referrals I needed, and a list of the medial items I need to maintain my relative health. I was listened to, all of my concerns were addressed and all referrals submitted before a day had passed. Truly above and beyond care for this extremely complicated and difficult cancer patient. I think the whole office had the best energy. I also found the waiting room spacious and relaxing with the abundant windows and light. Everyone had a smile on their faces and they let me stay well into their lunch period so I could take my time signing the many releases for information and finish what was needed. I can't imagine why they don't have five stars as I'd happily refer them to my best friends if asked. Thank you to Tatiana and the rest of the staff who welcomed me and gave me the time I needed to do what was critical for my healthcare. I look forward to continuing to work with them. A trusted partner most definitely.

The entire staff treated me well: from the front office to nurse who took my vitals and finally my…read morePA Ian. He was knowledgeable and thorough and I liked his recommended treatment plan. Thank you all very much!

I took my son to get checked because he has been feeling lightheaded and dizzy on and off for two…read moredays. The nurse practitioner did not seem to give us any new information on my son's condition. He pretty much agreed with what we thought was wrong with him. I asked for them to check if he was anemic because that could be affecting him as well. He ordered the test and they drew blood and said we would get our results in a couple of days. They called my husband and said my son's sugar levels were fine. They tested him for diabetes instead of anemia. They should take the time to pay attention and tend to their sick patients more carefully. It's not cheap to be seen and for them to not care and just make mistakes like that. They didn't even say sorry or try to make it right. It was pointless to be seem there. Would not recommend.