The nurse Nora M. in the PCU is amazing! She truly cares about her patients being comfortable. She…read moregoes above and beyond to make sure patients are advocated for and they are educated fully on pros and cons of different treatments. Nora gets 5 stars!!!!! Dr. Y is also amazing !!!! God has really given him knowledge and kindness to care for patients. Dr. Y is knowledgeable, knows what he is doing and I would choose him as a doctor again every time because he cares! Overall the hospital staff in the ER specifically also took good care of me and made sure I got the care I needed even thought it took sooooo long... Facility overall seemed cleaned, well kept up, and sanitary.

Recently l spent 6 days in the hospital for unar urinary…read more track infection. This stay was the best care i ever received at this facility. The Nurses were like Angels, treating me like i was a king. This was the best care I have ever received at a hospital.

If you are looking for a new Doctor, I highly recommend Dr. Loop. He and his Nurse are awesome…read more They take time and listen to you. Rock on Dr. Loop! G

Wow, just wow. Some people are truly meant to be exactly where they are, doing exactly what they're…read moredoing--and Maria is one of them. This was my second time seeing Maria in physical therapy for vertigo, and I am beyond impressed and satisfied. From day one, she carefully read my chart in its entirety, taking the time to understand my episodes and the impact vertigo has had on my life. She performed the head maneuver and scheduled a follow-up, and today at my second visit she immediately put me at ease. Maria remembered everything we discussed, listened attentively, and never rushed me. We repeated the maneuver a few times, and once again I left her office feeling better. She is patient, friendly, attentive, and--most importantly--knowledgeable. Kaiser, you truly have a good one in Maria PT

Outstanding medical building. Doctor is here, mammogram done here, great pharmacy and Vision…read moreEyecenter!

I have been a patient with Kaiser over 20 years however, it is so hard to get an appointment within…read morea 20 day radius. They always wasn't to give you a video appointment when I have lung and respiratory issues. A video call is not going to work.

This is a new Kaiser building that had opened back in June. It's located on Wildomar Trail & the…read moreS-15 Fwy. If you're driving down south 15, you can see it right off the fwy. There's a big lot and plenty of parking. There are a couple of EV parking spots here as well. The building is spacious on the inside and has a much better design than the Keller Rd location since this one has more open spaces and doesn't feel so crowded w walls everywhere. Upon walking in, there's the self check-in kiosk that you can walk up to. However, if you don't have an appointment or just getting labs done, you'll need to get in line and check in with a real live human. There is a small coffee shop inside w light snacks if you need caffeine, tea, or a snack. The pharmacy is also nice and roomy, and the wait isn't very long. There is one nurse here I'm not a huge fan of, and she was the one I got today. I won't state her name for the sake of discretion, but she is NOT a pleasant nurse at all!! If you work in healthcare, you should be more compassionate and caring when talking to your patients!! If I come back to this location, I'll be requesting a nurse other than her since she isn't delightful at all!! The configuration of this location wasn't well-planned out either. You can't turn left and would have to turn right then another right at the light and make a U-turn from there to get out. That's so inconvenient, not to mention highly inefficient!! Make an exit on the west side of the parking lot for easier exit! I'd give it 5 stars but nurse B is the reason why I've deducted 1 star.

Pharmacy is a joke. One bottle of ibuprofen. I check in. 4 people in the pharmacy. I'm still here…read more45 min later and now 25 people here and being served ahead of me. A total joke.

My wife was diagnosed with Stage 4 breast cancer that has metastasized through out her entire body…read morewhich is causing tremendous pain to her bones. Her palliative doctor has prescribed her methadone for that pain and her treatment as effective we experience the judgement of some pharmacist that she must be a drug addict. The pharmacist S-A-N-D-R-A at Wildomar was extremely rude and refused to look up the availability at their own pharmacy making my wife feel even worse. She left my wife in tears. My wife has been dealing with this pain for over 11 years. Every other pharmacy that we deal within the Kaiser network are great but today seeing my wife in tears just killed me. Please do better SANDRA you are in a industry that should show some compassion.

The worse experience I had at a Kaiser pharmacy in 35 years I been with them waited for an hour…read moregot on line 3 times and service is bad they don't even care when you complain or say something for sure not using this pharmacy ever again.

I would recommend this business because of the type of care, care quality, and office quality, even…read morethough they are only open week days.

They don't care about paitents time or care. My child almost died because of their negligence. ALL…read moreTHEY CARE ABOUT IS VACCINES!!!!!!

Dr. Valerie in labor and delivery was so kind and had a wonderful bedside manner I was so grateful…read moreto receive such compassionate care. My nurse was wonderful as well. Thank you rancho springs for taking such good care of me and my baby.

I have a very severe neurological condition called akathisia. Not only is the hospital too ignorant…read moreabout it to offer aid for it, but they are ignorant, unprofessional, lazy, and negligent enough to not even bother attempting to know the spelling let alone what it is. these medical notes where akathisia was misspelt twice is disturbing and disgusting. I also love how the doctor didn't even bother to ask a second time regarding my medications, and was ignorant to them as well. I neither know what "acenesthisia" is, not "Aphidiasis", which doesn't even sound like akathisia.

EXCEPTIONAL CARE - TRUE ANGELS ON THE 3RD & 4TH FLOORS…read more I cannot say enough incredible things about the care my grandmother received at Loma Linda Medical Center - Murrieta during an incredibly difficult time for our family. 3rd Floor - Day Shift | 2/2/26 A heartfelt thank you to Grace, RN and Nilo, PCA, who exemplify what compassionate, patient-centered care truly looks like. From the moment I arrived, it was clear my grandmother was in the hands of absolute professionals who genuinely care. Grace is the kind of nurse every hospital should strive to clone--knowledgeable, calm, attentive, compassionate, and incredibly thorough. She took the time to explain everything clearly, answered every question with patience, and treated my grandmother with dignity, warmth, and respect at all times. Her bedside manner is truly exceptional. Nilo was equally outstanding. She went above and beyond in every way--attentive, kind, gentle, and always one step ahead of what my grandmother needed. She treated her like family, not just a patient, and that meant everything to us. Her compassion, professionalism, and work ethic did not go unnoticed. Together, Grace and Nilo made an incredibly stressful hospital experience feel safe, human, and comforting. They were attentive without being rushed, professional without being cold, and compassionate in a way that simply can't be taught--it's who they are. 4th Floor | 2/6/26 I also want to recognize Kristina, RN and Ivy, PCA for the exceptional care they provided when my grandmother was transferred to the 4th floor. They were fully aware of the very difficult situation we had been going through, and from the moment they stepped in, they brought compassion, professionalism, and genuine kindness. Kristina was attentive, communicative, and reassuring--ensuring my grandmother's needs were addressed promptly and explaining everything clearly, which meant the world to our family during such a stressful time. Ivy was just as amazing--always gentle, patient, and attentive, treating my grandmother with dignity and care at every interaction. In the middle of what has honestly been a nightmare, these four caregivers were a bright light. Their empathy, dedication, and humanity did not go unnoticed. If leadership reads this, please know that Grace, Nilo, Kristina, and Ivy are true assets to your hospital and deserve recognition. Because of them, my grandmother received not just medical care, but genuine kindness, patience, and respect--and that makes all the difference. Thank you from the bottom of our hearts.

Do not be fooled by the gleaming exterior, the polished lobby, or the soft-focus religious…read moremessaging that permeates the campus. Loma Linda Hospital trades heavily on its legacy and branding, but once you move past the façade, what you encounter is a system startlingly out of step with modern medical standards. The protocols feel outdated, the equipment feels dated, and the bedside manner if one can even call it that often borders on indifferent. Many other reviewers have noted the same pattern: long stretches of neglect, staff who seem inconvenienced by the presence of patients, and a pervasive sense that efficiency and compassion are optional add-ons rather than core values. My experience aligned with those concerns far too closely. One of the most telling examples is their approach to patient comfort. In 2026, most reputable hospitals use variable-pressure, inflatable beds designed to prevent pressure sores and reduce pain. Loma Linda, astonishingly, does not. Instead, they wedge rigid, diamond-shaped foam blocks under patients' backs devices that feel more like medieval orthopedic experiments than modern medical supports. Numerous reviewers have complained about this exact issue, and it's not hard to understand why. It's painful, unnecessary, and emblematic of a facility that has not kept pace with basic patient-care standards. What's worse is the attitude that accompanies it. Patients are often treated as burdens rather than human beings in distress. Several reviewers describe being ignored for hours, spoken to curtly, or dismissed outright when expressing discomfort. That was my experience as well: a sense that the staff had grown numb to suffering, or simply stopped caring about it. Loma Linda's reputation may rest on decades of history and a veneer of moral authority, but reputation cannot substitute for empathy, modern equipment, or competent patient-centered care. Eventually, every one of us will face a moment of vulnerability in a hospital bed. One can only hope that by then, the people running this institution will have rediscovered the basic humanity that seems to have slipped through the cracks.

Simply the BEST!!! The staff is super friendly and Ryan is so thorough and compassionate! When I…read morego in I am confident in getting the best care.

Katherine Pawalek was great. With respect to billing, it was an absolute nightmare. my Aetna PPO…read moreinsurance told me that I met the deductible and yet Temecula, MEDICAL GROUP was collecting my co-pays. I advised them that the co-pays needed to be refunded. It's been eight months and I have not received anything yet they claim to have mailed a check; their lack of response and negligence is very disturbing.

Very quick in getting me back but still waiting to see my Dr 90 minutes later! Other than that,…read moreclean & professional staff

I always have a great experience in this urgent care they front desk staff is courteous the nurses…read moreand doctors care about you The place is clean !