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Elite Care Clinic

5.0 (1 review)
Closed • Closed

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4 years ago

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New You Bariatric Center - Dr. Charlotte Hodges, MD

New You Bariatric Center

3.6(17 reviews)
0.9 mi

In early 2017 I made the decision to finally do something about my 30 year battle with weight and I…read morechose New You Bariatrics to partner with me on that journey. At my first appointment, I admitted to having no clue about weight loss surgery, insurance, or even whether this was a viable option for me. Dr. Hodges answered all my questions and assured me that they would help me navigate. I loved that she gave me choices and clearly explained the differences between all the available options and the pros and cons of each. I ultimately decided, in consultation with Dr. Hodges that the gastric bypass surgery would be best for me. The office staff provided a great checklist that walked me through all the steps I'd need to take to get to surgery day. They explained each procedure, why it was important and took care of all the paperwork my insurance company required to approve the surgery. They gave me a folder of information that became my guide to the next few months. They handled all the scheduling and kept me on track to be ready for surgery when my insurance approval came through. Surgery went great and Dr. Hodges followed up with me multiple times during my hospital stay. She was upbeat and encouraging as I dealt with the expected pain in the first 24 hours. At each of my subsequent follow-up visits, Dr. Hodges has cheered my success and offered practical behavior tips for dealing with the life style changes that are required to sustain the success that surgery has helped me achieve. Dr. Hodges has first-hand real-life experience dealing with a WLS patient, as her husband had the surgery. I learned throughout my relationship with New You, that some of the office staff and even Dr. Brewer has had weight loss surgery. Everyone I've encountered when visiting New You are quick to share their WL experiences and to offer words of support and encouragement to me. Almost 18 months later, I'm at my goal weight. All of my weight related health conditions have been resolved. I no longer have high cholesterol, prediabetes or the aches and pains that come from carrying extra weight. I look and feel better than I have in years!! No pun intended, It carries a great deal of weight with me that these folks have walked the talk when it comes to understanding the lifelong struggle of maintaining a healthy weight and lifestyle. I wholeheartedly recommend New You Bariatrics to anyone considering medical weight loss options.

If you look through my profile you'll see I RARELY leave a one star review- almost a decade on…read moreYelp, 3 years of those as Yelp Elite and tons of reviews total, I've only left 3- one star reviews.. This place deserves so much worse than just a bad review.. I was GROSSLY misled by what I thought to be a trustworthy doctor. I went in for my first visit back in June and was told by Dr Brewer and his insurance nurse that if I would allow them to do an endoscopy they could tell insurance I had a hiatal hernia. With a diagnosis of hiatal hernia, they could utilize my insurance to cover the facility fees, bringing the total for a bypass to approximately $6500 out of pocket. So I agreed to undergo the endoscopy.. After the endoscopy I was somehow told they could not provide a total cost for the surgery up front, instead I was instructed that I must fulfill all of these costly pre-requisites before I could be given a price. By the time I had completed all of the requisites (beginning of September), the originally quoted price of $6500 jumped to over $10.5k! But the worst part was, I had bills coming in worth thousands on top of that quoted price just from the prerequisite procedures! The prerequisite procedures were elaborate and VERY invasive, they cost thousands of dollars and when I reminded them that I said from the very first visit that I couldn't afford $10,000+ they said I never mentioned anything like that, even denied quoting me $6500.. unfortunately they're very cunning and kept everything "off record" so I'm left with thousands of dollars in medical bills for a procedure I cannot afford! None of this sounds "normal" to anyone I tell.. I wonder if there is any sort of recourse I could seek to cover the thousands in bills I have for no reason whatsoever?

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New You Bariatric Center
New You Bariatric Center
New You Bariatric Center

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Clinica Tu Salud: Jaxel Lopez, MD

Clinica Tu Salud: Jaxel Lopez, MD

3.3(12 reviews)
4.5 mi

This is very hard for me to share, but wanted to warn everyone out there who plans to come here for…read moremedical care. I came to Dr. Lopez as a new patient and the first visit went fine since it was a routine physical. The staff was super friendly and I cannot fault them for the treatment I got following this visit. I unfortunately fell ill and came back to see what was wrong. Dr. Lopez asked me to take a test and told me to go ahead to take antibiotics since he was certain I was sick with what he thought I had. I started taking the antibiotics and of course, the test came back negative. I remained ill so I saw him again, he was convinced still had the same illness and that I took the swab test wrong the first time. We had to redo the test, but I was feeling uneasy and told him if we should go ahead and take another test to be sure. He didn't listen to me and told me to start the antibiotics again because he was certain I was sick with what he originally said. Again, I went through the antibiotics trusting Dr. Lopez. Results came back negative again. At this point, I have already done through two strong rounds of antibiotics that my body didn't need due to Dr. Lopez's misdiagnoses. I became severely sick following this and had to go to another doctor where they told me my body was basically negatively reacting to the antibiotics I didn't need. I had a fever, stomach problems, and then a severe skin rash for days now weeks. I have called Dr. Lopez multiple times to ask for any sort of reimbursement or acknowledgment and have received little help. As a matter of fact, I've been talking to his administration and not even him. Shows how much he cares, huh? PLEASE PLEASE PLEASE seek another medical professional for serious needs. I hope no one has to go through what I went suffered.

This is hands down the worst medical "professional" setting I have ever seen in my entire life…read moreacross multiple states and different specialities. I can't warn against this guy enough. I'm starting to really wonder how he has such high praise online, the reason for my coming to him. What Dr. Lopez seems to have going for him is only that he caters to a Spanish-speaking audience. Other than that, terrible bedside manner and absolutely awful customer service. The word I can best think to describe him is "jerk." In addition to being insensitive and hard-headed, he's also ignorant of basic medical practices. Steer clear of this place and find someone else locally instead!

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Clinica Tu Salud: Jaxel Lopez, MD
Clinica Tu Salud: Jaxel Lopez, MD
Clinica Tu Salud: Jaxel Lopez, MD

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Elite Care Clinic - weightlosscenters - Updated October 2026

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