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    Elite Basement Solutions

    5.0 (1 review)
    Closed • 9:00 am - 3:00 pm
    Updated 1 month ago

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    7 hours

    Response rate

    60%

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    5 months ago

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    Mack's Mold Removal

    Mack's Mold Removal

    (1 review)

    Mack's Mold Removal Service did an outstanding job with what we initially thought was a small mold…read moreproblem. Mack and his team were thorough, working for several days to test, identify all affected areas, and ensure complete mold removal. They tested the areas afterward to confirm the mold was gone. We have a six-year-old child, and thanks to Mack's diligence and expertise, we feel much safer in our home. Thank you, Mack and team, for your excellent work!

    From the owner: Mack’s Mold Removal & Inspections is a leading company in the field, specializing in high-quality…read moremold removal and inspections. With years of experience and a team of trained professionals, we are committed to providing exceptional services and ensuring the safety and well-being of our clients. When it comes to mold, we understand the potential health risks and structural damage it can cause to your property. That’s why we offer comprehensive mold inspections, utilizing state-of-the-art equipment and techniques to identify any signs of mold growth. Our certified inspectors conduct thorough assessments, examining both visible and hidden areas for mold presence. Through our meticulous approach, we can accurately determine the extent of the problem and develop an effective plan of action. At Mack’s Mold Removal & Inspections, we believe in offering tailored solutions to meet each client’s unique needs. Whether it’s residential or commercial properties, we work closely with our customers to devise a customized mold removal plan. Our team follows industry-approved protocols to remove mold safely and efficiently, minimizing any disruption to your daily routine or business operations.

    ServiceMaster TEAM

    ServiceMaster TEAM

    (7 reviews)

    Where do I even begin? I had called ServiceMaster the end of December 2025 because I had a leak in…read moremy upstairs bedroom down into my dining room caused by an old roof. The new roof was installed back in November 2025 by a different company, all went well. I had ServiceMaster come in the beginning of January 2026 to do the demolition of the bedroom and dining room walls and hardwood floors that were ruined by the leak. The walls are torn down to the brick on the outside of my hoe, and the hardwood floors are ripped up with nails sticking out everywhere. It is freezing in my home, as the walls are stripped down to the outside brick. They came in with the understanding that they were doing all the repair work, and restoration. They explained everything to me that they would do the demolition, take pictures of the demolished areas, and submit it to my insurance company, get the money needed, and begin all the repair and restorations. they made it all sound very easy. I have called them since the beginning of January after the demolition was completed. I have been calling for 2 months now, weekly to get updates. Every single time I call I get the same story "Yes, we have to get the photos together, submit them to your insurance company with the estimate, and get the approvals and funds. We have just been so busy with all the other flooding, pipes bursting, and winter related problems, we are working on it, but have not had the time because we are so busy". I know they are busy, I know they have had emergencies, but it is absolutely unreasonable and not acceptable to think a customer will wait 2 months for help. I have heard this since the beginning of January, same excuse. I have had to call weekly and get an update because NOBODY has contacted me at all. NOBODY has reached out, followed up, called me to let me know what's happening. NO COMMUNICATION WHATSOEVER. Each time I have called since January, I am getting the same answer. The fact is, that I am also a customer. I know they are busy. But, I am also a customer. A customer that has been waiting for 2 months for ANYBODY to contact me, and move this forward, get started, do something, anything. My home remains without walls, the hardwood floors stripped apart with nails sticking up, the ceiling in the dining room is 1/2 gone as well. I have yet to hear a response from them. When I called about 10 days ago, I got the same answer "we are so busy, etc, etc". Yeah, busy. But again, I am also a customer. A customer that has been waiting for 2 months now. As a nurse, I cannot imagine making a patient of mine wait 2 months for help. This is completely unacceptable. I leave a customer for 2 months with the walls stripped out down to the brick outside, the hardwood floors gone, nails sticking up causing a possible injury, and most of all....no answers when I call is terrible. When I called a few weeks ago, a woman answered the phone and said to me "oh we are busy, maybe you should fid a different company". That is no way to conduct business, and is something that should never be said to a customer, who already had an agreement that work was to be completed. So, needless to say....today I am going with another company. If I could give ServiceMaster 0 stars I would. Their communication, follow through, and customer service is the worst I have ever experienced. Do not believe them when they say they will help. Do not trust them when they say they will complete a project. They apparently just wanted the money for the demolition and never had the expectation to come back to help me. Do yourself a favor and do not waste your time with the ServiceMaster Feasterville PA location.

    Quick Response , Very professional and courteous would recommend them for similar projectsread more

    Mastertech Environmental - Mold Removal Prep

    Mastertech Environmental

    (6 reviews)

    Five enthusiastic stars!…read more A water leak from above my home office caused some damage to the ceiling and wall. The cause was remediated but the dampness in the room was not improving. We called MasterTech Environmental for an air quality test and moisture assessment. Tom Duff was extremely knowledgeable, friendly, and professional. The air quality test showed no airborne mold, but the dampness in the ceiling was of concern. His team came out to remove parts of the drywall to assess for mold. Trace amounts of black mold were uncovered along with quite a bit of white mold. The team quickly removed all affected drywall and insulation. When I tell you these guys are thorough and work clean, I mean it. Tony, etc were meticulous with closing off the affected areas for safety and ensuring no mess was left behind. There wasn't an ounce of dust anywhere. It was as if they were never here! MasterTech Environmental does not replace the dry wall, but they recommended an incredibly reliable contractor who did. He also worked exceptionally clean and had my office back to normal in 2 days. Diane in the office is a sweetheart and her communication was second to none. She kept me updated on everything and ensured I received detailed reports complete with photos for insurance claims. Pricing was upfront and fair and they provide a 5 year guarantee on their work. I cannot recommend this wonderful business enough. They will take excellent care of you and your home!

    Mourning the loss of my stuff but happy to breath more freely. My childhood home had a mold…read moresituation that had been developing slowly for some time. While I wanted to get it fixed the prices I was given by other supposedly reputable companies in the area were astronomical. I delayed until I was given a realistic estimate from Mastertech. That is not to say it was cheap but reasonable by comparison. I was especially impressed when getting my estimate that I was being listened to and not talked at. The guys who came to my house were friendly and professional. They sent up a containment area so the rest of the house was safe from the work area. It only took a few days to clean out and clean up 40+ years of stuff in the basement. Now I have a perfectly clean and empty basement. Oh ,and I have a certificate stating my house was clean. Now for a side note to people like me who honestly don't know what you got till it's gone.....I will say that you must (let me emphasize this) must know what you want to keep before they start clearing out your stuff. They will save what you say you want to keep and anything they deem valuable like silverware or family photos If they can. They we're thorough and I was naive and didn't think they would toss out my closed plastic bins of media or a sculpture I made. This is not their fault. What one seems valuable is subjective and I should have been more diligent in checking on what I wanted to keep. Now, let's all have a moment of silence for the gargoyle I made in high school. They did an excellent job making my basement and crawl space mold free.

    Elite Basement Solutions - waterproofing - Updated September 2026

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