On Sunday (10/7/2018), I was screwed with a Carb issue at the intersection of 55by pass & Wade…read moreNash, floater stuck and flooded the carb. Awesome NC good ole'boys pushed me out of the road then a neighbor (sales mgr from Heister Chevy) who saw my issue rescued me with his car hauler. He referred me to In & Out Auto (James) came and did some work. It worked great when he left. Next Friday, I worked it out and ran to AutoZone for some parts, damn thing died on me at 55 & 401 intersection. Called James, he showed up in 20 minutes, got me running and got me home. Bottom line, call In & Out Auto. Call and use James, he is my guy from now.

James is incredible. Did an awesome job on new pads and rotors on our Infiniti. He's punctual and…read morestands behind his work 100%! So thankful we found him. He's coming next to do an oil and filter service.

After more than 5 years as a loyal patron of Sevan Motorworx, I am replacing my previous 5-star…read morereview with a 1-star review. The snakes at Sevan are "unethical, dishonest, and fraudulent", as a Google reviewer already mentioned a year ago. During our years at Sevan, my wife and I exclusively worked with Joe and Evan (the owner). Ironically, my original review was so positive and heart-felt that it brought Joe to tears. We originally trusted Sevan: we referred numerous high-end customers to them, spent significant money restoring, maintaining, and modifying our 03 Land Rover Discovery II through their shop, and remained patient through multiple mistakes (i.e. vehicle damage during a job) and/or incidents of poor service. Our most recent experience was the final straw. Sevan has repeatedly disregarded a very clear request: if an aftermarket part is to be used instead of genuine OEM, we must be consulted first. We have communicated about this multiple times over the years. Despite that, Sevan has attempted to use aftermarket parts without consulting us on several occasions. In one previous case, we only discovered it way after installation - when the part caused a problem. This most recent incident marked the third time we've had to address this issue and again make the same request. At this point, it feels like either negligence or intentional disregard for important customer preferences. This isn't the only type of customer request and preference they've repetitively ignored either. The worst part of this situation was the audacity behind the particular part they selected. Not only was it aftermarket, but it was a cheap, low-quality option that they KNOW we would NEVER approve. We've always made it clear that genuine OEM is our preference and that we only consider aftermarket parts when they are recognized upgrades over genuine OEM - a repeated declaration which is consistent with all the genuine OEM parts and high-quality aftermarket parts they've installed for us. Instead, they chose a low-quality, budget-friendly, inferior aftermarket part for our high-quality truck (a truck they've referred to as "the nicest Disco they've worked on") - despite the fact that the genuine OEM part was available through their supplier. Less important but still noteworthy: Sevan tried to significantly overcharge us for this low-quality part which we would NEVER let touch our truck. Other Rover specialists in the area quoted roughly one-fourth Sevan's price for the exact same cheap aftermarket part. We would've paid Sevan a 300% mark-up compared to local brick-and-mortar competitors, and a 400% mark-up compared to online retail price - all for a part that we wouldn't ever touch or look at. What's funny is that one of the competitors told us that they would never recommend those cheap, low-quality parts to us anyway - based on the preferences we mentioned. Funny how the competitor ascertained that understanding in one conversation, meanwhile Sevan was too dense and dimwitted (or too fraudulent) to understand our preferences after several years of working with us. The overarching disappointment for us isn't even the incidents we've dealt with; it's how poorly Sevan handles the incidents. It's realizing that after years of loyalty, referrals, patience, and business, we've been consistently met with defensiveness, excuses, lack of accountability, and gaslighting during our times of disappointment - instead of being met with humanity.

Joe and his crew are very professional. I can truly say that you can trust their work. I've taken…read moremy car to get service work done and major repairs with great satisfaction Joe and your guys are awesome.

I have been taking my Mercedes to CW Performance since 2018 and always receive excellent service…read more An extremely honest and professional business. The front desk technicians are knowledgeable and professional. Excellent customer service and support. Kudos to the mechanics, technicians, management and owner... Well done!

. Unfortunately I looked at the reviews and believed that I could trust this shop to be transparent…read morewith pricing. A couple red flags I should have noticed from the start was how they refused to quote me for the job. I got several quotes around RTP to bench mark the replacement of the transfer case chain and this was the only shop that wouldn't provide me a quote unless I dropped off my SUV and it would be a 160 diagnostic fee. I physically went into the shop to speak with David the service advisor and he mentioned how they were experts in MB, we discussed the common issue with the stretching of the borgwarner transfer case chain and it gave me confidence that these guys knew what they were doing. He also told me that they would not be the cheapest shop, but they will price accordingly. Prior to coming into the shop I asked David to provide me with a clear answer on the break down of parts and labor associated with the repair. They were not able to do that and kept beating around the bush giving very arbitrary numbers. The parts itself is 100 bucks and a liquid gasket is 10 bucks, so labor ended up being 1700! David was not able to give me the break down and at one point to me the gasket was priced at 50-100 dollar range. In the end it wasn't worth my time to argue with these guys as they continue to give me the sales pitch of "we sell a solution and do not provide a break down of labor cost" I can clearly see why they use that line because based on my calculations their labor rates are 300-400 per hour. When I picked up my SUV I got the invoice and asked for a break down of the repairs. Adam came out and discussed with me how they don't break down the cost and how they provide a solution. He asked if they came in at a lower price would I be so concerned about the transparency and pricing break down. I, of course, would not be as concerned about the breakdown because the math would have worked out. Even if you were priced at a 30% premium to other independent shops that would be reasonable, but in the end their pricing was as much as MB dealership prices which break down their parts and labor cost. Even McLaren breaks down their parts and labor cost, so I am not sure why it was such a big deal. In the end the pricing was reduced from 1793 plus tax for the repair to 1700. Lesson learned for me to not blindly trust any shop if they are not willing to quote for a specific repair.

These guys eat, sleep and breathe vehicles and vehicle maintenance. Their reputation for…read moreexceptional service, trustworthiness, and ability to accurately diagnose and repair cars is well deserved. I've been taking my 20+ year old vehicles (and a couple newer ones) to John West for a few years now on the recommendation of people from Next Door, and have had only good experiences. I'm grateful to have such a skilled, trustworthy and fair repair shop to entrust my vehicles to.

I took my sons 05 Z71 to this shop 4 times to get a wiring harness put on it to pull a trailer. 4…read moreTIMES! After being told it needed several parts to work (not true) it arrived back at the house with a new 4 prong harness to pull a 5 prong boat trailer. Upon calling to talk to Mr. West to get it straight he dropped 4 F Bombs on me like it was my fault. Then hung up on me. I do not suggest this shop nor do I talk to my clients this way. I have spent close to $300 with them and it still does not work correctly.

Mosa has been my mechanic for over 10 years and does an excellent job of keeping my 05 BMW X3 in…read moreexcellent condition at affordable prices. I recently took my car in for an oil change and he had a new mechanic who took good care of my oil change and car. Thank You!

David & his team went above and beyond to help me today, they were quick and transparent! I called…read more2 other places that couldn't tell me what to expect or be able to get me in, David's Affordable Auto Repair were happy to help! they even stayed late to get it all done and didn't skip out on the quality of service, They still wiped down the tires, vacuumed and cleaned my mat! I will be back and sending every one I know!

Damn 5 Stars is not enough to give to Jimmys!…read more David and Dan took cared of my jeep through all the ups and downs and endless head scratching and knuckle busting my jeep gave them but at the end of it... David and Dan fixed the issue and took excellent care of my jeep ... Jimmys is the true definition of customer care and quality work... I highly recommend Jimmys for all the automotive needs and will take good care you .. I've even recommened my coworkers to come here aswell which they have and are also very happy with the care they provided.. 1000 stars for Customer service/pricing/quality and all around solid honest people to work with .

Most convient oil change EVER! I paid $100 for a full synthetic oil change which is slightly…read morecheaper than shops in the area. The best part was he came to my work and was done in 30 minutes. Highly recommend!

Immediate response and fast repair/replacement of door hinge. Price was reasonable. I did,…read morehowever, supply the new part myself. I would use them again for repair work. Everything now working as it should.

I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.