Yesterday I went to Napa Auto Parts. The gentlemen there told me that none of the wipers would fit…read moremy BMW because the window washer nozzles are on the wiper arm. I called BMW and they wanted $85 a piece. Unreal. I'm not against spending money where it counts, but this is just unreasonable. So I decided to get a second opinion. I dropped by O'Rielly, and - Austin - was extremely helpful, knowledgeable, and friendly. He grabbed a couple pairs and did some trial and error, and boom, done. Saved me over $100 on just wipers. Highly recommend.

The gentleman working there were very knowledgeable and very helpful and patient with questions I…read moremost certainly would recommend this place they can answer all your questions thank you guys for the great customer service

Couple of the dudes there super chill n know what they talking about…read more But the other half of employees never even seen or worked on a car before Why why why must we hire ppl that know absolutely nothing about cars .

These guys have been there each time I needed them with selection, price, and expertise.read more

AutoZone is always consistent. Been going to the various AutoZone's around town for years. Was…read morehaving issues with my car battery, drove over, the employees were friendly and helpful. Ended up buying a new battery. Definitely will be back.

Amazing staff! Credit to the manager who motivates his people to go the extra mile. In my instance,…read moremy Ford F150 had a bad battery. They went out to try and swap it, but the posts were too corroded, and there was fear that if they removed the clips from the battery posts that the corrosion may be too bad and it wouldn't start. Fortunately, Moises was willing to take the chance and promised me that if anything went wrong, he'd fix it so he gently removed the post, took off the corroded clamp, installed a brand new clamp reinstalled the new battery and my truck fired right up. He then ran system check of the charging system and everything came back great. So hopefully it was just that corroded clamp. Thank you all for your help in your service. It's greatly appreciated.

Wish we had found you all sooner! We ordered online and the hood we needed came in damaged. Was…read moresuch a hassle to send back and get refund. When we called Quality Auto Body Parts they were so nice, very informative and helpful from the start. The person that helped us today was so nice. Helped us inspect the hood and even load it. He was patient with us and again was so kind. I 100% recommend going through this company. Not to mention they beat all online prices.

I own an auto mechanic shop and Quality has Amazing customer service I will most definitely returnread more

Austin was fantastic and they were very friendly! He went above and beyond for us! Couldn't be…read morehappier and highly recommend!

I'd like to balance the scales on this place. Been here multiple times in person. it helps to know…read morewhat you need ahead of time. Best thing to do is price out the part you need from a new retailer. Next ask your self do I have the time and energy to deal with the frustration of dealing with the aftermath if this USED part doesn't work out or I feel shafted afterwards? If you answered yes to the previous then keep reading... this place has no clue in accuracy the cars that come and go on a daily basis off the top of their head.. they are as accurate as your favorite weather man from Chanel 2 telling you the weather for valentine's day of next year. Now the place is a wrecking yard expect stuff to be broken or faulty or you may get lucky and get out of the bind you are in with the part you aquire here. If you are lucky enough to strike the opportunity in developing an acquaintance with the eccentric, rough around the edges, knowledgeable yet hit and miss owner Sam you may get a different out look on your next parts hunting adventures. That has been my case thus far. Now the guys in the yard them too aren't the most polish of the bunch but they are performing an honest man's work. Their fragrance of choice is diferential fluid from a 91 ford F150 they don't wear their Sundays best to work, nor do they they bring their holier-than-thou attitude to work Its a wrecking yard!!! If you are faint at heart don't go in person invent the next app [Uber wrecking yard parts] you may become a millionaire and won't have to seek used part from a wrecking yard. For all we know we may be able to telaport from place to place soon enough to not need wrecking yards any more. So next time you visit this or any other wrecking yard take into account the service they provide and bring your best attitude forward even when you have made the wrong choice to seek the part from a wrecking yard. Because last time I talked to wrecking yard owners they don't do cold calls or home visits to get your possible business or frustration when we become the pain in the rear seal customer. Hope this has helped someone.

I like the quality of Napa premium and Ultra premium products. This business has fair prices for…read moregood quality parts. The counter help knows parts. On the rare occasion that I changed my mind, they've been good at returns.

I have to say I was very disappointed with the service I received today or lack thereof…read more I walked in, there was one person being waited on at the counter and I was the only other customer in the store. An employee walked behind the counter, looked at me, didn't say a word and started looking at the computer. Another female employee walked up beside him, looked directly at me, she failed to acknowledge me. I continued to stand there for another 5-10 minutes till I was angry enough that I walked out. I was never acknowledged as a customer, I will not go to that store again. I had a simple item to order, yet they could not even take a few minutes to help me. Very, very disappointed.

This is my go-to place for auto body parts- the best in town, Their customer service is second to…read morenone.

Bought some parts here...they ordered the wrong parts and I was told by Ruby that I could return…read morethe parts no mention of restocking fee...when I tried to return them they wanted me to pay a restocking fee for parts they ordered wrong when I refused to pay the restocking fee they refused to take them back...a manager would not even come out to talk to me...left the parts there and left...they are dishonest and unprofessional...stay away at all cost...I will report them to Better Business Bureau... To add no one has even attempted to contact me to resolve the issue...

Awesome customer service great selection of parts. They can get any Parts you need to customize…read moreyour truck. I had a lift kit installed on my Toyota Tacoma and I was very pleased with everything. A

Walked in the door in need of a clip for a gas strut. They didn't have one so they took one off…read moreanother strut they had sitting on the counter and gave it to me no charge. Treated me like family.

Tom and his assistant, I think it is Marcelanio, give very good and honest customer Service…read more.. that is why I always go there for my auto parts.

After dealing with Mistlin Honda (and getting ripped off) for months and no solution to our car…read moreproblems ‍, we took our Honda to o'reillys to have our car diagnosed for free. They were friendly and gave us the correct diagnose for our car. We were able to purchase the parts needed and do the work ourselves to get our car fixed. I would recommend them to everyone!