1. Eliot Community Human Services

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Arlington, MA

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Eliot Community Human Services

3.0 (2 reviews)

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4 months ago

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3 years ago

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Women's Lunch Place - Advocates will assist with legal services, housing applications, professional development, and more.

Women's Lunch Place

(6 reviews)

Back Bay

Today, I was given ice packs, Motrin and Tylenol for extreme swelling in lower extremities due to…read moreacute osteoarthritis. They wouldn't allow me to elevate my feet for medical reasons on a chair because common sense did not prevail. A volunteer upstairs allowed me to elevate legs and a young woman Deseree attempted to pull chair out from underneath me when I said I need a minute as I had bilateral knee replacements as well. No common sense. She said if you have a bag (lol) put.your feet on that. Moments like that diminish the good that is accomplished here.

There are just so many good things to say about this place that I'm not sure where to start…read more First, it is not a "shelter" in the typical sense of the word, and the staff and guests do not refer to it as a "shelter". They consider themselves a "community", and act as such. There are NO lines for anything at the WLP. The women are served their meals at their tables by volunteers, and their materials are bussed for them once they are done, unless they choose to self-bus. The food. Oh heavens! WLP prides itself on serving nourishing, FRESH food. Each meal will have all nutritional requirements met, and there is always a veggie option. We're not talking canned goods or sandwiches here, folks. No, this is chopped and diced fresh veggies, prime cut meats, the finest ingredients. If you're a good cook and after you've volunteered a few times, they are happy to let you get in the kitchen and help whip up stuff. The resident chef there, Gina, is wonderfully creative in the kitchen (and very nice), and from time to time, other professional chefs from local restaurants come in to put together a meal. The WLP isn't jsut a food place, although that's the highlight of the day. It also provides the women with full time advocacy support to help with finding housing, food, or other services. There is a computer room/resource room that the ladies may use. There is also a nap room where women can go to get sometimes some much needed rest, and also a quiet room for just some peace, solitude, and maybe reading or reflecting. Women are also able to get various toiletries and clothing that they may need. They may do their laundry and take showers. The Program Manager, Heather (also very, very nice and competent) has done a great job of making sure that there are interesting activities for guests if they choose to participate: yoga, painting, field trips, knitting, etc. Since the WLP is run as a "community", the staff are INCREDIBLY patient with the women, and if a guest is being disorderly or breaking a rule, she is not immediately tossed out, but is counseled and given more than one opportunity to redeem herself by correcting her behavior. Throwing someone out is a last option at the WLP. WLP treats its volunteers as the valuable commodity we are. We are appreciated, thanked, and made to feel a part of the "team". Added Perk: They also have really incredible volunteer thank you events! I enjoy volunteering here. I learn something new and meet new people each time I go. I don't have a lot of spare time to volunteer, but when I do, the WLP gets me all the time, every time. It's important to know that this place could not be so great without us- the community at large supporting it through donations, volunteering, contributions, etc. The staff, Regina, Linda, Joanna, Lauren, Linnie, and Cheryl are terrific- go meet them! This is just a wonderful, wonderful place. You will not leave here without your heart being touched in some way.

More Than Words - Nicely laid out adds to shopping experience.

More Than Words

(80 reviews)

$

As a former volunteer, I got to go to the pre- opening new thrift store at More Than Words. They…read moreare still selling books but have added gently used clothing for women, men and children and some shoes and bags. They also have some lovely household items including decorative pieces. I'm hard to fit but still found a gem and also found a perfect JCrew shirt for my husband. The place is beautifully organized and pricing - except for the highest end items- is uniform and easily displayed and very reasonable. I highly recommend this hidden gem!

More Than Words is a nonprofit bookstore that sells new and used books while supporting young…read morepeople ages 16-24 who are system-involved, including youth from foster care, court-involved backgrounds, housing insecurity, and more. The young people help run the store, learn job skills, and work toward personal and career goals--and it truly shows in the care and pride behind the space. The shop itself is small but mighty. I walked out with four excellent-condition used books (three of which had already been on my TBR list) and somehow also added two cookbooks because... no regrets. Everything was very affordable, and it felt good knowing my purchase was directly supporting youth in the local community. If you're near one of their locations (I believe there's another in the Boston area), I highly recommend stopping in or checking out their online storefront. Great books, great prices, and an even greater mission--absolutely worth supporting.

The Women's Center - TWC

The Women's Center

(3 reviews)

Central Square, Cambridgeport

I gave 2 starts because I believe in their mission but found the staff to be disorganized and…read moreunprofessional if not downright rude. I offered my time and services as a volunteer. I came to the center and interviewed with the volunteer manager. After the interview she left me with another volunteer so that I could tour the facility. And when I say she left me, I mean she LEFT me. Like didn't shake my hand (Actually, she never gave me a handshake at all which, again, I find unprofessional), offer any explanation as to what the next steps would be, walk me out, etc. I don't think she even said goodbye. She handed me off to the other volunteer, walked away, and that was the last I ever saw or heard from her again. After the tour both myself and the other volunteer were confused as to what to do next. I just stood there while the other volunteer went to the manager's office. She knocked twice but there was no response so, totally confused, I just left. Never heard back from the manager despite her initially telling me they needed consistent reliable volunteers. At the end of the interview I asked for reasonable accommodation for a disability and I wonder if that has something to do with her ghosting me. Either way I think it's an incredibly unprofessional way to represent the organization and a rude way to behave towards ANYONE who is offering to volunteer their time and energy. While I understand they are understaffed, there is no excuse to ignore basic protocol of professionalism. Ultimately I decided to volunteer elsewhere.

The Women's Center in Cambridge has lots of interesting free groups to attend. I have gone most…read morerecently to the Spanish/English conversation group and the singing class, and to a few others over the years. There is also yoga, sewing, beading, songwriting, healing through arts, discussion for survivors of child sexual abuse, women's narcotics anonymous, feminist book club, and lots more. Any woman can propose to set up and facilitate a group. The house, on Pleasant Street, indeed is a pleasant place to hang out, use the computer lab (there are plenty of computers) or the library, or prepare yourself a snack. You can meet other women from all walks of life. There is a small restful patio in back with a garden. And, what I particularly like, everything there is free! This is partly because most of the staff are volunteers. And it's only a few blocks from the Central Square MBTA station.

Eliot Community Human Services - nonprofit - Updated October 2026

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