We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

Nate was a great communicator from the start. He offered lots of useful insights even before he…read morearrived. Mounting a Samsung 65 inch Frame TV on a brick wall above a wood stove is not an easy task. The install went smoothly and for a reasonable price. Try him first if you need help.

Excellent! Was able to come same day and super quick, efficient and knowledgeable. Definitely…read morerecommend

I was looking for someone to help me transform an 18'x12' space in our lower living floor in to a…read moresmall home theater for a while when I was fortunate to find Adam. I was really hoping to take advantage of real home theater equipment with a dedicated receiver and speakers instead of having to settle for a sound bar yet again. To say that Adam was the perfect find in my quest for this project would be an understatement! From our first meeting where he swung by for a walkthrough of my space and I had the opportunity to first describe my end goal I knew he was who I wanted to work with. His undivided attention to my vision and patience answering all my questions peppered with critical advice wherever needed was exactly what I needed. I decided to proceed with hiring him for my project after our initial sync. Right from the beginning he was very cognizant of my budget and needs and did a fantastic job helping me choose just the right equipment I'd need to truly get the most out of my investment. The amount of time and effort he invested in addressing all my questions/concerns and helping me narrow down things to the best components for the space and my price range is something I will always really appreciate. We went over a few quotes and settled on the final setup after which we collaborated on purchasing the equipment(some of the components I purchased directly, while the rest he procured for me from his distributors). Adam kept me posted at every step of the way from ordering through delivery of the necessary equipment until we finally scheduled the install date once we had all the equipment delivered. On the install date, Adam arrived promptly, and set out to work tirelessly until the entire room was wired up, equipment installed and perfectly callibrated and my mind blown with the final result. He did a fantastic job of running the required speaker wire under the baseboards and mounting the equipment(including an 83" panel) cleanly, and then calibrating the entire system for the space. Additionally I'd requested some help with lighting in a few spaces. Even though the overall work went over by a few hours compared to what was originally quoted(which is perfectly reasonable for the quality of work performed), and for which I'd have gladly paid him for his efforts, Adam only charged me for the hours that he'd originally quoted me. That type of integrity is just rare to come across! His work ethic, attention to detail and honesty is inspiring and I'd recommend him in a heartbeat to anyone that has similar needs for a project. I've included a few pictures of the before and after setup of the space mentioned above.

Had Adam install a 70" inch TV, Speaker bar, and wire connections to a pre-existing cabinet and…read morewired an IR Blaster so I can hide all the equipment and still have remotes work. He also wired internet line from my router in my office through the crawl space to the cabinet. So happy with the install and the way it looks....really clean. Also wired another volume control for my home speaker system. I got a couple quotes and his was the best. Had some guys wanting to drill holes and set up conduit through the outside of my house. A year later and Adam is still prompt with answering occasional questions. Highly recommended. You'll be happy with the end product.

We just had our in-home stereo system replaced with a Sonos system. We also updated our in-home…read morewireless system to have better coverage. We're so happy with it, and were very happy with the whole job. Jonathan is very professional, knowledgeable and friendly. The work was done very timely, and neatly. Everything was cleaned up at the end. We highly recommend Elite Audio Video - thanks for an amazing job!

We have received excellent service from Elite Audio Video; starting with a detailed knowledgeable…read morediscussion of what we could accomplish in our newly purchased home and the price range that we could consider, through timely installation, including easy to understand instructions given as often as necessary. Johnathan is available to answer questions and will follow-up to solve problems that may arise. It has been a pleasure working with him.

Jeremy was great to work with. He gave me an onsite review of the work I was looking to get done…read moreand as it would have been difficult and expensive, suggested a few alternatives that would work as well, with less budget. He also whipped out a few Ethernet terminations while he was out. He was quick to respond and actually arrived the same day I gave him a call. If I have further networking work, I'll be reaching out to Jeremy again.

I thought I would never have a wired household -- especially in Marysville, which is, admittedly,…read morequite far from the "tech center" of Seattle. I was pleasantly surprised by Northwest Home Automation! After a simple online quote, I spoke with Jeremy about what I wanted: Cat 6 cable through several plates in my house, right where the existing cable lines were. I had a crawlspace, and he made it look SO easy to install. Never would I have been able to get this done myself; I cannot say enough good things about this company! If you have a house anywhere within the Puget Sound region, please please PLEASE don't hesitate to use this company. Billing was professional, installation was professional... I am extremely impressed. None of that "oh that's too far away" or "oh I don't have time for your relatively small house" that I've gotten from other installers. A class act! Highly recommended!

I can't say enough good things about Jon, Definitive's turntable technician. He did great work…read morerepairing some issues with my Rega table, as well as doing a cartridge realignment. He also offered great recommendations on a new phono preamp and a cartridge upgrade. He's very good at explaining exactly what he's doing and why.

Definitive has worked on our home for over 20 years so when it was time to upgrade all of our AV…read moresystems, we naturally called them. Called in April and was given a sales person who after calling several times, came out. Before leaving for a month, I reached out to him again. Long story short, learned he couldn't find the records for our home so after returning from vacation, I scanned and emailed him the original plans. Two months later, still no call. Completely ghosted. When I called today, I was told, sorry, I guess we're busy. Seriously? Moving on.

Under new ownership/management as of 2025. Worth re-engaging the new team. They were able to keep…read moremy legacy lighting control system working past its expiration end of life expectations.

I concur completely with the other reviewer. I spent thousands of dollars on a sound system for my…read morenew home. If you expect quality customer service, do NOT use this company for audio/video work in your home. My system has not functioned correctly from installation and all the people with whom I initially worked, have left the company. Mark, the current owner of the company, is one of the most unhelpful, rude, and condescending people I have ever dealt with. I am so sorry I ever trusted Intuitive Integration with work in my home.

Great customer service. Reasonable prices and prompt…read moreprofessional installation from Rudy. Thank you!

We love Bry's in Marysville, WA they always make you feel like family!!! Our last visit we had…read morepurchased a new stereo navigational system for our RV that is absolutely Fantastic!!! Josh picked out the perfect system that fit our needs and Rudy installed within a hour went over in detail how to use the system they are definitely the experts!!! If you never visited this store you're in for a treat they have everything for the BBQ Enthusiast in their BBQ Department is Bomb!!! You have to check out their stereo and speaker room that is quite spectacular!!! Oh and did I mention this is a Furniture store as well so many great departments!! What keeps us coming back each time from California is the Awesome Crew love for great quality products and personalized customer service!!!

Due to a misunderstanding on my part, I did not get to work with Brandon in person…read more However, we did chat and Brandon was kind enough to give me some really good and detailed ideas on how I could do the project solo. His advise was solid and the system is working like a charm. No coal for Brandon this holiday! :)

Working with Brandon has been great. He took his time to make sure he understood what we were…read morelooking for, provided great recommendations and great pricing on the hardware we needed. We ended using Masterclass to set-up 3 different rooms for us - a dedicated theater room, family room and living room. Brandon arrived on-time and finished on budget. I wouldn't hesitate to call Masterclass again for any audio visual work in my home.