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    Encore Custom Theater

    5.0 (14 reviews)

    Services - Encore Custom Theater

    Home theater calibration

    Home theater installation

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    14 years ago

    Adam is highly recommended. Prompt, knowledgable and budget conscious. Plus, he has the patience to explain how AV works.

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    Review Highlights - Encore Custom Theater

    Adam's final charge was actually lower than his initial quote because he finished sooner than he expected.

    Mentioned in 14 reviews

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    NW Security & Sound

    NW Security & Sound

    (9 reviews)

    We are a new customer of NW Security & Sound having recently purchased a new home security package…read more The whole experience has been very positive. Shortly after contacting them, Rick came out to the house, listened to my needs and then came back with a few options. The install team of Joel and Bent arrived as scheduled and did a very professional job on the installation. Given that this was an existing - 20 year plus house, there were the expected wiring challenges. The resulting solution is both slick and comprehensive.

    I pretty much give 5 stars in all my reviews but regrettably, a new customer seeking alarm service…read moreshould probably look elsewhere. We were with Northwest Security and Sound for home and small business for quite a few years. The technicians were always polite and friendly (shout out to technician Joel!). Other than billing error where they thought we owed on past bills until I sent proof of payment they were fine. Then a problem developed where the alarm would not set in our small space and NSS could not figure it out. The nature of our business is such that we absolutely cannot go without an alarm set but was told by Rick to just deactivate a zone (which would be great until someone breaks in through a door of that zone). Repeated trip charges for this same, seemingly basic problem prompted me to finally ask via email (can post if necessary) if there would be a charge to come yet again for the same problem and Rick freaked out and sent a certified letter saying they are dropping us? Seriously? That's how you treat a long time customer? And out of spite, I guess, he terminated service at our home as well. All for asking if there would be yet another trip charge for the same problem. Who wouldn't ask that question? They also couldn't figure out the cause of a repeated false alarm on a smoke detector and kept charging us for trip charges, alarm replacements, keypad replacement, and even a whole new panel and still couldn't get it resolved. Very disappointing to be treated this way. So far, so good with another local company.

    Seattle Hi-Fi - Marantz Ki Ruby

    Seattle Hi-Fi

    (12 reviews)

    Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

    Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

    Compute Reboot - Data center ethernet

    Compute Reboot

    (8 reviews)

    I had them out to mount our television and soundbar above the fireplace. I didn't have the…read moreequipment, skill, or confidence to drill into brick so what would have taken me the better part of a day to do shoddily (probably) was completed in just over 90 minutes and looks great! Mike was super communicative, responsive, and honest about what the pricing would be. And the two people sent to do the installation (both named Jarrod!) arrived within the window I was given a call when they were about 20 minutes out. The Jarrods were friendly, efficient and offered advice when asked. Because it was being mounted to brick and an outlet wasn't exactly close (not to mention a bulky extension cord thrown into the mix) the best I could have hoped for was for all the wires to be maybe bundled kind of neatly, but they damn near concealed them completely! (they also bundled any excess cord nicely behind the television). It was such a great, low-stress experience and I would totally hire them again! Few things to note: - Most of the communication was handled through Angi via text message. - I had my own mounts, but I think they can supply them as well. (I would double-check on this one) - The labor was charged hourly with a 2 hour minimum. - The cable covers on the wall were an extra charge. (again, Mike was completely upfront about these costs and they were all included on the estimate) **Also posted this review to Google- just wanted to spread the word!**

    Mike and his team were flexible, responsive, and super-helpful -- they came out and did the home…read morenetwork wiring (a big job) and were delightful and thoughtful throughout. The home network is working beautifully, and I wouldn't hesitate to contact them again for any other computer or home networking needs. Thanks team!

    Encore Custom Theater - hometheatreinstallation - Updated May 2026

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