I had the fortunate opportunity to be treated by endodontist Dr. Pardis Rajabi at Elida Dental in Elmhurst Queens. She was very professional. She took her time as if there was no one else in the waiting room and there were. She took her time and carefully scrutinized my x-rays and history. I could tell She was focused on me and nothing else which was comforting. She then did a thorough oral exam using various means of testing to confirm the x-rays and identify the precise location of the source of the pain. Teeth are close together, so she was very careful in identifying the exact tooth and gum area. It sounds simple but it is not. She did freeze testing and sensitivity testing as well as tapping each tooth in the area in question. She poked and probed always asking me if I was ok. Her technique was conservative and deliberate. She was cautious but effective. Her communication skills and bedside manner were calming and transparent. She kept you informed and we worked as a team to help me identify the source of the pain and understand what her findings were. Once the target tooth was identified she numbed that tooth and I felt no sting or pain as she administered the injection. It was painless. She waited until the anesthetic took hold and then proceeded asking me to raise my hand if I felt any pain or discomfort. Amazingly there was none. In spite of me not raising my hand she thoughtfully and repeatedly asked me if I was ok. And I was. The tooth was in the very rear and not easy to work on yet she had all the tools and skills to address the problem effectively. The job was done and I was pleased with the total experience. She has great skill sets and temperament so the total experience was more than I expected. read more

Be sure to KNOW your doctor's name before your visit IF you are actually choosing to come to this office. I definitely recommend AVOIDING this place and going to another facility. Dr. Gavlin is NOT an endodontist and is posing as one. If you need an endodontist, make sure you are seeing Dr. Adam Hariri, Dr. Pardis Rajabi, or Dr. Steven Kale. I had a referral for an endodontist, and, thus, made an appointment with an endodontist. Upon visiting the office, Dr. Gavlin immediately told me I needed to extract my tooth and would need a bone and post and crown as well as some kind of membrane because my infected root canal had traveled to my sinus. I was given this opnion even BEFORE he saw a CT scan. I was told I needed a CT scan to see if my infection traveled to my sinus. I asked Dr. Gavlin about the alternative (which my dentist had informed me of: a root canal retreatment). My goal in seeing an endodontist was to save the tooth, not extract it. If I sought to extract it, I would've gone to a surgeon. Gavlin gave me the WORST case determination BEFORE even seeing a CT scan. I paid $350 for the CT scan, as I was told my insurance does not cover it. After seeing the CT scan, Dr. Gavlin still insisted the tooth need to be extracted, even after I insisted on a retreatment option, which he said was not an option. His office made me an appointment with their surgeon for extraction. Because he gave me a worst case determination before seeing the CT scan, I immediately did NOT trust Dr. Gavlin. With this, I researched him and learned of his fraudulent nature from the reviews (and later discovered that he was sued in 2020 by the Health Department and Medicaid and had to pay them back $21k). I then went to research the surgeon. I looked for his name on my appointment card, and upon looking for his name, I came across Dr. Gavlin's name. Dr. Gavlin is listed as a Myofascial Pain and Sleep Disorder doctor. With this, I called the office to ask WHY I was given an appointment with Dr. Gavlin who is NOT an endodontist, and I was told I could be given an appointment to see an actual endodontist. My question went unasnwered, so I asked again and I was told that I wads given the appointment with him because he is the owner! I made the appointment with the actual endodontist, Dr. Adam Hariri, so that I could get an actual opinion, but more importantly, so that I could retrieve a copy of my CT scan and X-rays. I asked Dr. Hariri if Dr. Gavlin is an endodontist, and I was told no. I informed Dr. Hariri of my experience and told him I would listen to his opinion but that ultimately I would be wanting a copy of my CT scan so that I can go elsewhere, as my trust in their facility had been violated by my experience with Dr. Gavlin. Dr. Hariri informed me that retreatment was possible and apologized as I had been given "the runaround." I have no complaints about Dr. Hariri. I visited another endodontist, Dr. Ryan at Island Dental Associates in Franklin Square NY, who also informed me that retreatment is an option and said that the infection had NOT spread to my sinus. I submitted my complaint to my insurance provider as well as to the NYS Dental Association (LIntrieri@nysdental.org). The NYS Dental Association responded: "We found that Dr. ­­­­­David Gavlin is not a current tripartite member with the American Dental Association (ADA), the New York State Dental Association (NYSDA) or their local dental society. Membership with the Association is voluntary and is not a requirement to be a licensed dentist in New York State. To discuss your complaint further, please contact the New York State Education Department's Office of Professional Discipline at 800-442-8106 or conduct@nysed.org." I thus, also sent my complaint to the NYS Education Department (conduct@nysed.gov). I also reached out to multiple lawyers about Personal Injury but was unsuccessful as I had not sustained physical injury. I was informed that I should look into small claims court to sue for my "Pain and suffering' for my time lost and mental strain my experience had caused. Here is the link to the 2020 case: https://www.health.ny.gov/health_care/medicaid/decisions/docs/gavlin_dds_04-20-2020.pdf read more

Avoid This Clinic!!! David Gavlin Is a Scam Do not go to this clinic. Read the previous reviews and don't make the same mistake I did. I was there two days ago. I waited 2 hours just to get an X-ray, even though I already had one from another doctor, and then waited another hour. I was referred to Dr. Pardis Rajabi, but the clinic did not provide Dr. Rajabi, they gave me David Gavlin instead, why I have no idea. After 3 hours, they let three other people in ahead of me. An older woman was in another room, and David Gavlin, who is not a dentist (and was sued by Health Department), by the way, was telling her some kind of nonsense. It sounded so unprofessional that I decided to check Yelp while I was waiting, and the reviews confirmed my concerns. When he finally came in, he didn't spend even a minute with me. He just said, "Come here, here is the thing" , the same script, word for word, that he says to other patients, "you need a bone, new crown or this and that you know haha". Like what? I asked him, "Is this going to be covered by insurance?" He immediately said, "No." then I said my clinic told me I don't need a root canal, it has to be just cleaned properly, because it was done poorly before, but that is only endodontist can do. He said "then go to your clinic". Then I asked, "Is this what you tell every single patient?" He said, "Goodbye, have a good day." That was it, all the answer I needed. Unprofessional, rude, and he knows exactly what he's doing. He's probably done this hundreds of times. I have reported the clinic, and him specifically, to my insurance and filed a claim. I want everyone who goes there to know: this place is a scam! Please avoid it and don't waste your time. He is not a dentist, and the clinic is nasty, unbelievably dirty, things that they put in the mouth are on the floor covered in web. Do not go there. Read the reviews first. I wish I had warned everyone else in the waiting room, but I was too stunned and just left. read more

This place will rob you blind. I have medicaid and my root canal was supposed to be covered. They made my pay $700 out of pocket after my insurance said fully covered. They said If you don't sign this paper and pay 700 go somewhere else. This place made me wait 8 months and caused me a horrible horrible infection. Then I paid after my tooth exploded. This place is greedy and caused me extraordinary pain. read more

I CAN'T EVEN GET THROUGH TO MAKE AN APPOINTMENT. How do you treat your patients if this is how you're treating your potential ones? Every person answering the phone is such an a**hole!! read more

My consultation went as expected, however, they are supposed to contact my insurance company to get pre-authorization for an extraction and they haven't called yet. It's been weeks. The front desk workers never answer the phone so it's impossible to call in and find out what's the hold up, meanwhile I have an infection in my tooth that is just worsening by the day! Elida Dental, you are awful! The whole dental industry in general is fucking awful. read more

As many others said dr Gavlin or whatever his name is, is a SCAMMER who will try to get a catscan done and extract your tooth instead if performing a root canal, he's literally lying and I can't believe my insurance sent me to this garbage dump of a place. He's not even an endodontist. NEVER GO HERE IT IS A SCAM AND A 3RD WORLD DUMP THATS OVERCROWDED AND WILL TRY TO SCAM YOU. It's one thing scamming people over products they buy, but to play with peoples health??? That's insane. read more

I became a new patient at this dental clinic about 3-4 months ago after my insurance company referred me here as the closest in-network provider. My initial treatment was for a root canal, which ultimately ended in an extraction and bone graft. From the very beginning, communication has been a constant struggle. It is extremely difficult to get anyone on the phone, and when you do, you have to hope you've reached the "right side" of the clinic. Since the two offices share space, staff will not transfer your call if you reach the wrong department, instead, they tell you to hang up and call again. This has made even simple questions unnecessarily frustrating. Most recently, I had a follow-up appointment with the surgeon, who mentioned I might need another bone graft. He wanted the root canal specialist to review my x-rays to see if the tooth could be saved. I was told I would receive a call within two days with the specialist's opinion. That call never came. Since then, I've been calling two to three times a day, only to reach a full voicemail or no answer at all. The lack of communication and poor customer service has made me decide not to continue with this clinic. I had considered making them my primary dental care provider, but after this experience, I cannot recommend them. read more

I got a referral to go to this place, to do a root canal they take a X-ray , the doctor told me to do a CT scan l pay 350 , I was told they will call back when my insurance approved, when I call the office and leave a message no answer. I m very disappointed l lost my $350 read more

If they are incapable of answering the phone or returning calls, how are they going to do a root canal and a crown?

This is the hell dentist office!!! Do not come here!!! The staff were very very rude!!! The dentist is unethical!!! I got a referral to go to this place for root canal once after x-ray (I had to pay $175 for it because they said it didn't include in my insurance but I checked after I left it's included!!!) however, after ex-ray done they estimated the procedure and said that I have to pay $5300 holy smoke!!! for a long year process to get it done?!!! You're hilarious! Real scammer tried to rob your clients even tho you know they are in pain!!! read more

Elida Dental Group - General Dentistry Near Me - Elmhurst, New York

They ripped me off for $1200.- worked on my front tooth over 5x left a hole in the back of my front tooth and I lost my front tooth anyway.. and when I tried to get an appointment through Health first.. they kept me on hold and I would call back over and over again and then their staff wouldn't take my calls.. don't go here! read more

The place is so small and overwhelming nowhere to sit people on top of each other with the little seats they do have mind you I traveled all the way from the Bronx the waiting area is a legit zoo read more

This dental office is crooked. Health First referred me to this bastard, They instructed me to inform him that tooth 18 is needed for my partial, qualifying its coverage for a root canal. He was informed by me and I showed him my partial. He neglected to state 18 was needed for my partial to steal my credit card payment of $1,400 knowing full well he wasn't going to reimburse me. He deceived me. Health First enables this crook and stands behind him, why he gets away. read more

I have been calling & leaving messages so I can make an appointment but nobody has bothered to get back to me. That right there is a red flag! I myself have worked in the medical field for over 25 years. Only reason why I even told my son let's go with these people is because the office is close to our home. After reading these reviews maybe it's a blessing in disguise. I don't take rudeness lightly! They definitely won't be able to play me with the insurance because I have been an insurance investigator/verifier for over 20 years. So I know exactly how everything works. Seems these people are pulling off a big scam or so they think. Double billing is illegal! Charging patients for services covered by their insurance is illegal! For those that have been scammed by this office which by reading the reviews is exactly what is happening. 1. Report them to your insurance company 2. Contact- NYS insurance Department 3. Contact- American Dental Association 4. Contact- NYS Financial Department 5. Contact law enforcement, and also the District Attorney's office in Queens. Take it to the media as well. Expose these people for the fraud they are. They will be hit with fines left and right, the dentists lose their license. Also possible arrest of everyone involved in the scam. I have seen it happen many times. That is exactly what they are committing here, fraud. Do not let them get away with this! Well they are not now because I will definitely be reporting this as I know exactly what needs to be done and who to contact! read more

The deep cleaning she did to me destroyed my gums. I called my lawyer I will take them to court. My new dentist could not believe it.He took all my pictures. The guy who works there so called Manger a low life jerk.Please don't go there.I can't wait to go to court. read more

Elida Dental Group - Don't go to Elida dentist for anything. - General Dentistry Near Me - Elmhurst, New York

I'm so frustrated I didn't see all of this reviews before went there . This is the WORST experience I ever get . They scammed me money with $ 1,100 for a root canal I paid in advance because i was on so much pain until clear out with my ensurance . And after that insurance cover for that treatment and others service which they never provided me . They never gave the money back as they told me at the beginning . When I asked why the Dr if I can call a Dr started yelling at me call me stupid and threatening me to call the police and sent me to jail. read more

1st time here? i notice the place is small can be crowded? very humid? after all that...u wait till u get your name called? i waited & waited...very long waited.. 2 hrs later they finally called my name? till around 5;30pm? they gave me x ray... found out i need to take out my teeth? made another appoinment? to see another dentist? the time comes... 7.6.23 tuesday.. i sign my name on a paper once i came into this place.. it already crowded? i came on time.. waited about an hour later 2;30pms? finally called my name to go to another room? waited about 3;40pm? i finally get to see my denist? the receptionist woman who told me about my problem? on the x ray? than he called the denist doctor to come in to speak with me? end up didnt do my teeth... i need to pay to fix my problem on my teeth? so i didnt do it.. end up going home? I WASTED 1PM-3;45PM WAITING. SIT HERE LIKE A MORON? GET HUNGRY. i will never come here again.. I DONT RECOMMEND COMING TO THIS PLACE. THIS PLACE DOES NOT HELP ME.. THEY WANT YOUR MONEY ONLY? read more

Elida Dental Group - General Dentistry Near Me - Elmhurst, New York

Dr.Goff took my wisdom tooth out and he almost broke my jaw. When zi called back to go for a follow up he refused to see me I had to go to another dentist who removed a root Dr.Goff left and was causing my swelling and pain. Then of course I found out that Dr.Goff had his license revoked in Florida for gross negligence malpractice. I wish I knew before I went to this terrible office. Stay away from that dental office and Dr.Goff read more

Office staff in surg.area very rude + uncaring. Rarely answer phone, have to go in to deal with your stuff. Was told I 'had an appointment but never came ' False! I'd walked in, was consulted, xrayed + met with surgeon! They need to pay attention to patient reviews! read more

The receptionist has a nasty attitude. Well, I'm trying to get approval from root canals cause my other. Dentist does not do root canals. All of those people should be fired. read more

Super mal servicio, empezando que dejan esperando a los clientes más de 2 horas para ser atendidos, y juegan con el tiempo de las personas que tienen seguro diciendo que apenas aprueben el seguro se empieza el procedimiento pero apenas el seguro aprueba, engañan a la gente diciendo que el cliente tiene que pagar todo y después el lugar devuelve el dinero cuando el seguro pague, cuando esto es mentira, ellos tienen que hacer el procedimiento y luego el seguro paga.. juegan con el tiempo de la gente dando citas para luego decir que no se puede hacer nada a menos que saque dinero para ellos. Para nada recomendado este lugar. 1 estrella es mucho read more

Please please please stay away from this horrible place. The receptionists have an attitude and do not know how to do their job or hate their job, therefore it reflects on how they treat the clients. In addition, if you ever call this office, no one answers or the girls just hang up the phone. Talking about the doctor, let me just you that he is RUDE, NASTY, no manners whatsoever. They all just care about your money, and if you are not willing to pay right in there, they won't answer any of your questions. Please find a professional doctor and avoid this office at all cost. Trust me. Thank you read more

Terrible place. You cannot get a hold of anyone on the phone, to make an appointment, or even pay. I was seen by a doctor who left me waiting in the room for more than 20 minutes while I listened to him chit chat about vacation spots in the next room. When he finally comes in he didn't introduce himself or speak directly to me. He goes straight for the x rays and speaks lazily about what work needs to be done without so much as a glance my way. He ends up telling me I need to be put to sleep for the work because otherwise I'd feel pain even with general anesthesia. That turned out to be false. When they finally get clearance from my insurance, they tell me to call the office to make the appointment. I called for 2 weeks straight with no answer while in massive pain. This place is just so unprofessional. Avoid this place like the plague read more

The dentist is a fraudulent insurance scammer, be very wary. He will tell you that your insurance doesn't cover something when it indeed does. I've met few patients at this office whereas they had the same insurance plan as me and just as the dentist and office receptionists tried to tell me that root canal procedure wasn't covered by my insurance till I decided to call them for confirmation since they were trying to force my hand by convincing me by trying to say it in a manner of confidence that my insurance would deny the request for authorization on root canal procedure, it turned out my insurance accepts root canal procedure. Where other people who may not be as informed and want to take the doctor at their word will pay without question when being told by the dental office that your insurance won't cover the root canal treatment only to find out afterwards that your insurance did cover it. You will not be able to get your money back from them unless you take them to court. I've let metroplus and dentaquest know about what David is doing and they've filed a report. These guys will also charge your insurance for stuff they didn't do. I'm in the midst of getting a lawyer and getting NYSDOH involved for the time they've wasted especially when the excruciating pain that I'm in and feel free to reach out to me by messaging me for anyone who has been charged by these people when your insurance covers the exact procedure you were charged for but told that your insurance would deny. The receptionists are just as big scumbags as the dentist, David Gavlin. He has two court cases against him and for what he does at his place of business. One for human rights violations and medical malpractice. read more

Please PLEASE read this before consider going here. This isn't just a bad review because of the amount of rudeness I've experienced, but this place will do anything just for your money, even if unethical. First, I requested my xrays, and I was at first told I could not get them, which is actually in my legal right to have my medical records. After the manager screamed at me on the phone, he said he'll send them but i am no longer allowed to come back. I was literally banned because I wanted my own medical records, and was even told I'm the one abusing the system??? I was even send x-rays before from this place a few months back from a different appointment, so I'm nowhere at fault here for doing what I've done before, especially what I legally deserve. The reason I think I was treated this way, was because they feared I was seeking treatment elsewhere when that wasn't even the case, and tried to attack me for not blindly trusting them without finding a second opinion. Second, please if you must come here, at least do yourself a favor and request not to have Dr.Michael. He is a new dentist here and he will be extremely disrespectful to you, especially when it comes to asking for information about your medical help. If you doubt anything, instead of explaining it professionally to the patient because we patients are not dentists, he'll say just ask someone else and if he's right, I better call him and let him know. He also tried to convince another patient to go with a more expensive option on a treatment because the materials are not from China, which is extremely rude and racist. That is not how you should talk to someone about their medical treatment, and lots of our every day things are from China like our cell phones alone. As a Chinese person, it was very distasteful to hear. Third, if you do have a medical issue, they actually tell you to not bother contacting your insurance. They claim they will do it, and you have no idea what is requested to your insurance. To encourage me to not call my insurance myself and ask for my coverage rights, seems like a scam to me. When I asked another question about it, they said "It seems you don't know how insurance works". I was in shock so I just dropped the discussion. Even if you need treatment, I recommend seeking other options as best as you can before coming here. Please take my review into consideration. I do not want future patients to experience what I've experienced. Although some workers there may be kind, what they are doing overall is corrupt and possibly even illegal. Do not go. Thank you. read more

Truly no one in this office will listen to you as you try to explain your issue. They'll just talk over you and then tell you you're wrong and a liar. After being passed around to five people who refused to listen to anything I had to say, I was hung up on. Avoid them. read more

DO NOT GO THIS DENTIST PLACE UNLESS YOU WANT TO LOOSE YOUR MONEY. They steal money. I lost $ 450.00 . The edodontic told me that I need a root canal treatment. The insurance aproved, but they charged me an additional $ 450.00 for local anesthesia. When I had the appoitment for the treatment, the other doctor told me I do not need that treatment. I just need a simple filling. I asked them to get back me money since I did not have a root canal procedure. The receptionist told me, she does not make any devolution. I had to call by phone if I want my money back. I called many times and went back to the office at 9442 59th ST. but they never solved my problem. The receptionists ignored me. They were rude. read more

If I could give 0 stars I would. They are HORRIBLE!!!! Do not ever go there! I don't even know how they are still in business. The guy that answered the phone is so rude and disgusting! He did not let me explain what I needed and hung up. WORST DENTAL PRACTICE EVER! read more

If I could give 0 stars I would! Do not ever go there! After getting checked by her and she said that everything I needed to do will be covered by my insurance (and after double checking with my insurance) she took of my healthy tooth and said that she'll replace it. But she never did because she asked me to pay about it! I was framed by them!!! read more

One of the worst dentist offices I ever been to!!!!!! Terrible staff, terrible customer service, absolutely no remorse for their customers what so ever. My girlfriend went here to get a root canal done. They said they can't do it because they have to extract the tooth because of an infection. So they did the extraction and then started the process of the implant and crown. Took over a painful year to get the process done and over $4,000!!!! The implant & crown failed and my girlfriend is in dying pain bleeding and unable to eat or talk and they stop answering our phone calls and not answering their phone...Had to take her to the hospital because they wouldn't even answer their phone! They never even scheduled a follow up appointment, to check on how the implant and crown was. Definitely wouldn't recommend this scam of a business to anyone. Do not go here they will rob you and have terrible ethics!!!!!!! I wish I can give this place negative stars!!!! Please do not go here! Spend your money elsewhere with a real dentist office who actually knows what they're doing and cares about their patients! read more

just nowNEW Really and customer service experince. My mom was there today for a procedure with dr Chen which was very professional and caring for her treatment. However the front desk lady (sadly we don't know her name but she was the only one who spoke Spanish) was extremely rude with her. She was asking for some extra information and she told her that she won't give her that information and she had to call. Then my mom told her why she was so rude and her response was " people make be bitter and rude" I mean if you are working as a front desk assistant you need to be patient and caring for patient since you pretty much are the first experience going to your dental appointment and if you are not good with people then don't work at customer service there are a lot of people who would love to have a job and are nice to people. While her bad attitude just ruined the experience especially how she replied to customer like people were there for free. read more

3.5hr wait for a 2 min follow up for the dental assistant to tell you to come back after they file an insurance claim for the procedure, I did not even see the dentist nor did they ask about my current state. I come back a few weeks later, refuses to update me on the insurance, makes me wait another 3.5hrs to see the dental assistant to tell me that insurance only covers partially and gives me a large bill before the procedure can proceed. I was able to get an appointment elsewhere and while insurance was still only able to cover partially, the other clinic's prices for the same procedure codes were less than half the price of here, plus they have 4+ stars with great reviews. Lesson learned, do not go to a 1 star "dental clinic". They do not have any compassion or respect for your time, I was only met with hostility and attitude from all parties, including the front desk and dental assistants, when asking just 2 questions after having to sit in the waiting room for hours, watching them take in people who came after I did. This was one of the only "clinics" with availability in the area but if you can, please go to any other clinic, I ended up taking a 30min subway ride to Manhattan for a much better clinic, they were able to honor my appointment time and did not actively impede my care and well being for profit. Good luck everyone, please do not come here. One of the lead providers here has been reported for fraud multiple times (successfully, and is now on their black list), stay safe everyone. Gavlin is a FRUAD https://www.health.ny.gov/health_care/medicaid/decisions/docs/gavlin_dds_04-20-2020.pdf read more

Very rude and ovewhelmed reception person...who refused to give me her name. When I asked her about recovery time so I could figure out when to schedule an appt, she said I had to talk to dr right before the procedure....which makes no sense since I need that info before I made the appt. She started yelling and talking over me, putting me on hold when I spoke, and took 10 minutes to get me a manager. The manager (supposedly "Diana") refused to give me the reception person's name, and seemed frazzled herself. After 15 minutes Diana apologized and made an appt for me and answered my question by simply suggesting to make a weekend appt just in case recovery time is slow so it wont interfere w school. The whole experience didnt sit well with me, so I checked in on Yelp and saw these terrible reviews and just cancelled my appt. Now I have to figure out how to get approval for another dentist. Feel like I dodged a bullet. read more

The name is misspelled its "ELIDA DENTAL CARE", I have their business card. It's very hard to get an answer on the phone, you get put on hold indefinitely and if you get someone to answer then the call gets dropped or they hang up. They took a month to send my authorization papers for approval by my insurance company and still they said I had to pay $450 for my root canal on top of the amount the insurance company would pay. After reading everyone else's review of this dental office, I do not want to get treated at this place for fear of bad oral treatment. read more

On July 2, 2020 I had an appointment with Elida Dental Care at 94-38 59th Avenue, Elmhurst NY 11373 and was seen by a Dr. David Gavlin. For the appointment, I had come in due to a filling that I had accidentally chipped out of my tooth/mouth from a back molar. Prior to my coming in, the receptionist had asked if this was for a root canal. I expressed no, it was for a filling that had come out. I had an exposed tooth that needed to be covered/tended to. I had also been seen by a cosmetic dentist the week prior to my going in to get a temporary fiber filling/covering in the meantime (and paid out of pocket). I had my x-rays taken by an assistant and waited to be seen by the Dentist. Dr. David Gavlin then sauntered in, took a quick look in my mouth, and then began pressuring me to get a root canal and crown on the spot. I was taken aback; this is the sort of thing that you schedule for ahead of time. When I began to express concern/ask questions, he began to raise his voice and proceeded to yell at me as I was not being compliant, saying I would like to get a second opinion before proceeding. I asked him to please lower his voice. He said, "It's because of the mask" (we had masks on at this point due to the COVID outbreak). I said, "you were speaking to me before with the mask, and I could hear you just fine." At that point he exclaimed, "That's it! You're DONE!", threw down his clipboard and stormed out of the room, leaving me in the examination room with a spit protector around my neck. I asked as he was leaving if anyone would be helping me out of said medical gear/equipment. He yelled in the hallway, "NOPE! You're done!" There were children in the hallway and they and their mother seemed scared. I asked the medical assistant who was with them (who had done my x-rays) what to do, she didn't know. So I was forced to call 911 as I felt threatened and helpless, in danger for my safety. When he heard me on the phone, he came back in saying "you have five minutes to get out or I am calling the police." I said I had already called them. I then asked the 911 operator what to do. She said if it's safe, and there is a clear exit from the perpetrator, to leave the building and to wait outside for the 911 responders. When they arrived, I asked them to get the name of the dentist and to please file a harassment report against him. They said since he did not hit me they could not file that. They did get his name for me. What Dr. David Gavlin did was wrong and he should lose his license for such actions. It is clear to me that he was bullying me into getting an expensive procedure done by his office on the spot, and when I refused he got physically angry with me and threw a fit. There were children present and they were in harms way. He is a predator who must be stopped. read more

finally located the worst dental office in Queens NY. if you want to experience extremely rude and irresponsible customer service, try here. when I called and made the appointment, it was clearly confirmed on the phone the service needed and insurance acceptance. "yes sir the insurance is accepted here and service is covered here, but the doctor is only here on Mondays and Tuesdays, the next appoint is Monday 12:30pm". then of course I took a day off from work, went all the way there on time to the appointment, then they told me, "insurance not acceptable and service not provided here". WTH this is a joke? "who's the person told me last week it's confirmed and covered"? "we have multiple people here we don't know who told you that". I asked to speak to a manager in the clinic. "no manager here, next customer." Now I see the 1 star rating online, wonder why I didn't check it out before I go. read more

This is a scam center. I hope this information reaches the police and the decide take a look. Elida made me believe that they had contacted my insurance and that the insurance had rejected my treatment (which I later learned from the insurance office never happened). They continued with the theater and told me that they would call an entity that provided help in these cases. A kind of subsidy. After a while they told me that I had not qualified for the aid, but that they offered to split the payment in two parts ($1,000 at the beginning and $1,000 at the end of the job). Due to the pain and my naivety, I accepted and used my credit card. They treated my cavity and gave me a temporary filling. I had to return in a maximum of 2 weeks to get a root canal. Since they never sent the corresponding medication to the pharmacy, I called them. countless times. Sometimes they even answered my call, but when I told them my name they told me that they needed to take another call and left me on hold... forever. Their game is to win by leading you to exhaustion. I decided to go to another Dental office and contacted my insurance: for ask why they don't approve my traitment. Oh, surprise! They had never called them from Elida and, in addition, they explained to me that this is not how approval works. It takes more than a day. It is not something that the insurance company will immediately approve at the time of the call. Indeed, the other office I went to did things correctly and the next week they called me to tell me that the procedure had been approved by my insurance. I give it - 10 stars. Everyone collaborates with the scam. Even the receptionists when make you believe that they tried everything to get the approbation of your budget read more

Dr. Gavlin and dr Steve are not good dentists at all. They don't care about their patients, they are concerned only in how to scam you out of money. I paid out of pocket $350 for a CT scan that was not needed. They want to do procedures that are not needed. Please don't go there even for emergencies, they are not compassionate or caring.I got a second opinion in another office and they told me that I only need root canals, that there is no need of extractions and implants as I was told in the first office. Save your teeth and your money by not going to this office. read more

This is the biggest racket I have seen in a while. There are two practices in the same office. One called Elida and the other Elite. Management is rude and uncooperative with patients. When calling to make appointments, put on hold average time 30 plus minutes. Consistent sales pitch to get patient to spend more money than insurance will cover. In my case they refused to complete work because they claimed that my insurance(Health Plex) would not pay them enough. I plan on consulting this matter with the NY State Attorney's General office. My recommendation is to avoid this practice. read more