Dr. Salem and Staff are amazing. I had a very complicated situation and after many surgeries I can't recommend Dr Salem and every single person at Austin Dental Plus on Queens Blvd. In Forest Hills enough. They are compassionate understanding and look at the results. This isn't the final yet, but so far so good. Victoria NIelsen Bayside NY read more

Always efficient, clean facilities, modern, kind and friendly staff all around. Don't over-sell treatments and are thoughtful with their care. read more

This is the best dentist in all of queens. They have been taking care of my dental needs for years. Dr. Ostiago is the best in the business. They blend hospitality, professionalism, service and excellence. So grateful for the team! read more

Austin Dental Plus has been excellent to me since I started coming here years ago. every 6 months I come for cleanings and a check up. extra services are never pushed on me just what my teeth need. Front desk is always friendly, cleaning technicians are always efficient and the doctor is thorough. The office is clean and orderly. read more

I recently transferred my dental care to Austin Dental because of the wonderful feedback I had heard about Dr Salem. He did not disappoint. I was very pregnant at the time when I established care. Dr Salem due to an emergency . One of my molars completely cracked while eating a soft sandwich! I was nervous about my options given I was pregnant. He put me at ease and we discussed the options. He beautifully restored my tooth the same day. Again I can not say enough about my experience . Wonderful doctor and a complimentary staff ! read more

I was really happy with the service and they are very kind and attentive. I always get nervous at the Dentist.

They are overpriced and do bad work .i had work done on a tooth and I needed to go back to the offfice a couple times to put the part of the tooth back on . What a inconvenience read more

The whole team is fantastic and they all work great together! Office is modern with cozy atmosphere. Dr. Salem is the only dentist I trust, amazing professional with decades of experience! Can't recommend enough! read more

Dr. Salem, his office manager/hygienist Maria Sammut, and the entire staff, are AMAZING! I went in with a dental infection. They saw me right away and addressed the issue. I also had x-rays, a dental cleaning, and cometic veneers. Dr. Salem and Maria RDH were very caring and professional. Very knowledgeable and made me completely at ease. I would ABSOLUTELY recommend them to anyone and everyone. You will be in good hands and you will feel and LOOK AMAZING! read more

I was looking for a new dentist and came across Austin Dental Plus. The first time I went the experience was great. Little wait time, the staff was polite and the hygienist did a really good job. The second time I went. My appointment was 10:00. I got there and went right in. It was a different hygienist and the experience was just as good as the first. Very satisfied with my cleaning. Definitely will continue using Austin Dental Plus. read more

Great dentist I had a cleaning today Thursday September 26th Dentist was very gentle Had done a great cleaning. Thank you Zorina Gooman. Looking forward my next visit. read more

Dentist-nobodies fave. AUSTIN DENTAL PLUS was an absolute joy. I have been there twice with same professionalism, cleanliness and kindness. Dr. Andrea Ostiago DDS treated me the first time-terrific! This was not an isolated treatment. Carlos Leon RDH hygienist cleaned my teeth last week-he was professional and everything was spotless. This cannot be said about other dental practices. read more

They are so great. Very gentle with cleaning and even the Dr is gentle when he gives you a novocain shot.

Love this place!! Friendliest staff ever. Facility is very clean. Been going to the dentist since 1975 lol and Austin Dental is by far my best experience as far as dentists go. read more

My review is long overdue. Been in my drafts and it's time to post it. Went in a couple times in 2015 to do teeth cleaning. One day in 2016 I got suckered into getting Invisalign. My teeth wasn't fucked up to begin with and it wasn't the greatest. Just okay. Well here goes my review on the 3 orthodontist...... April/May 2016 - 1st orthodontist, she was ALWAYS late servicing me. My appt. is at 5pm, I will show up at 4:45pm. She will see me at 5:20pm. It was like that every time I saw her. She was ALWAYS LATE. 2nd orthodontist: she was nice, never late, never tried to do a sale pitch. Come December 2016 another new Orthodontist.... After seeing the new ortho... I asked a hygienist what happened to Dr. XYZ? She told me Dr. XYZ was still working here. Apparently that was a lie.. Never saw her again. 3rd orthodontist: He's a bit of a douche . Tries to be funny, but no you're not funny. And he tries to sell me something every time I saw him, but I always say no. One time he service 3 clients at the same time!!! This place is money hungry!!!! How can you see 3 clients at the same time? Mind you I only found out he was seeing 3 clients at the same time because I was in the lobby for 40 mins and I complained why it's taking too long... the receptionist took me to the back, sat me down in those operation chair... that's when I saw him servicing 2 people... and he got done with the 3rd client...wtf... One time he suggested acupuncture for my face since I have invisalign fatigue. Dude, don't be trying to sell me shit w/o letting me know the price and if it is not life and death situation don't do a sale pitch. I appreciate prevention, but this was clearly not.. If ANYONE try to sell you a service. Always ask the dentist, hygienist, orthodontist, who ever is trying to sell you a service, ask for the price. Most likely they don't know and will tell you to ask the receptionist or office manager. ASK FOR A PRICE and do not be afraid to SAY NO. If the sales manager is persistent continue to say no. Or just tell them you're on funemployment. (Funemployment = unemployed) They're ALWAYS LATE (every visit they were late). Expect to wait 20-40mins. A few months has past... I get a called for a friendly reminder to do a teeth cleaning.. I told her, "No, why should I book an appointment, you guys are always late." The receptionist told me since I'm paying for the cleaning they won't be late.... Me: "So, I paid $5000 for Invisalign and it took 2 years to straighten my teeth... you're telling me I didn't pay??" She didn't say anything and I hung up... read more

Such a great environment!! Wonderful dentist! I had the best experience their! The staff is highly professional! They care about their patients unlike some other dentist! I highly recommend you go to Austin Dental Plus! read more

I am absolutely terrified of the dentist for actual legit reasons from going to this horrible dentist as a child. I explained my story to Dr. Ostiago and she immediately put me at ease and assured me that I could stop her at any time if I needed. I am absolutely delighted by the treatments I have received so far from this office and especially Dr. Ostiago. I highly recommend this place. I am still nervous about my visit but after having a lot of work done from the years of neglect, I see that it was worth looking into this practice. I have no pain whatsoever from the treatments. read more

Everyone who works here from the management to the doctors is so kind and professional. Bright/clean environment, seen immediately upon arrival - appointments are a breeze. They truly make you feel taken care of, highly recommend! read more

I honestly wish I could put zero stars. This practice is very unorganized and clearly doesn't know what they are doing. I made my appointment a day before and provided all of my contact information. Not once did this office call to confirm my appointment or to get my insurance information. When I arrived the front desk asked for me to fill out paperwork while they look for my insurance policy. Once I finished my paper work they still had questions about my policy. At that point I gave them everything that they could've possibly needed for this appointment. I let them know that I shouldn't have to wait to be seen because they didn't do this before hand. Finally I'm taken in the back. The dental assistant you did my X-rays was pleasant and quick. Front desk came to the op room where I was at to let me know that I would be getting a recall appointment because I didn't want to take a certain X-ray due insurance frequencies. I said okay no problem. Another front desk receptionist came to the op room and said my insurance isn't in network. Which I find very strange due to the fact I asked them several times did they take my insurance. At this point I'm pissed and do not trust them at all. The front desk believe that they are completely right about everything and do not even know what they are fully talking about. This whole situation could have been easily avoided. Would I recommend coming here absolutely not. If you can't even trust the front desk to do their job, how can you trust the actual doctor running this practice? I mean this is their team and who they hired to do this position. THIS BUSINESS OWNER RESPONDED STILL MISSING THE POINT THAT THEY HAD 3 HOURS TO GET THIS INFORMATION. ON TOP OF THAT NOT EVEN TAKING ACCOUNTABILITY OF WHAT WENT WRONG ON THEIR SIDE. Mind you I am Dental Office Manager myself and what encountered today could've been easily avoided. You guys wasted my professional day and money. I did call my insurance and gave them your doctor's npi number and I am in fact in network with your doctor. So clearly like I said your office doesn't know what they are doing. Have an awesome day? read more

I was nervous as this was the first time visiting this dentist. The experience was amazing. Hygienist Nancy was thorough and patient. Took pride in her work. That is rare these days. The whole staff was welcoming and accommodating. Will be going back. read more

I was told that I needed fillings costing over $1,000. I was relentlessly badgered and when I tried to push back the office manager had the audacity to get angry and snap at me. She directed the dentist to tell me that I needed fillings and has her staff gang up on me. So SHAME on them particularly the hygienist and dentist for helping their greedy boss steal from me. They knew nothing was wrong with my teeth and the fillings were unnecessary. I went to a private dental practitioner's office to confirm if my teeth were really bad and they were puzzled and said they were in good condition and no work was needed. I am sure if I went to consult with ten other dentists they will all tell me the same. This is the worst dental office I've been to and they are so disgustingly hungry for money. It is worth going elsewhere to spend $150 to get a second opinion than to let these crooks steal hundreds and thousands of dollars from you. If only I could give them a zillion negative stars for my awful experience! read more

I highly recommend this dental practice... They're really friendly, modern, pretty (like walking into a modeling agency) yet very professional... A true gem of a practice... I highly recommend booking with hygienist Maria and dentist Dr. Ostiago.... read more

Austin Dental Plus - Reception area of the best dental clinic I've ever been to - Austin Dental in Forest Hills.. Great service and easy parking - Cosmetic Dentists Near Me - Forest Hills, New York

Someone from their office just called me today to say that the dentist wanted me to come in tomorrow to finish my fillings. Interestingly enough the dentist did all my fillings a year ago. When I questioned the woman on the other line on why I was being called a year after I had my fillings done she put me on hold and came back on the line to say that I just need a cleaning and if I could still come tomorrow morning. WTF??? Trust me when I say that this place is shady. The offices are clean and they have updated technology but their practices are dirty. When I went a year ago, it was more of a sales pitch than actually seeing and talking to a dentist. They force you to get Invisalign despite your financial situation. My husband and I got tooth fillings and they increased the price when the time came to pay. I will not go back. The last time I went there was a woman at the front desk demanding to know why a credit card was opened in her name without her consent. This time the office manager was no where to be found. Many people are uncomfortable going to a dentist. It's important to treat patients as people, not a cash grab. If this is the way they do business, I know they won't be in business for much longer. read more

Awesome dentist ! I've been going there for a little over 2 years and I have no complaints. The place is very clean, the staff are very organized with updated equipment, and they are friendly. Would highly recommend. read more

Try to avoid coming here. They try to up charge whatever they can to get more money. Put you in a plan, charge you and not even complete the work they're supposed to do. Called to see if they take my kids insurance, which they do as per the insurance, but said they don't. Probably because they won't be able to up charge me. read more

Incredibly helpful staff. Very knowledgeable. Explained every step of every process because they saw I was a bit anxious about a root canal.

The actual dental staff seems to be pretty good. My complaint is with the front desk staff. Removal of two wisdom teeth. - My appointment was canceled without my knowledge. I show up to the office and was told that "everyone was called" for cancelations that day of their oral surgeon. I was not called. Two Uber rides there and back were a waste. - I rescheduled my appointement for two weeks after that. Which I had to follow up in phone calls and visit to the office, myself, to confirm. - When scheduling the tooth extractions I was told that my insurance would cover the procedure. No mention of co-pay and that it would be covered. When I get to the day of the procedure I was told that my insurance covers 80% of the bill. What? Yes 80% of the bill and I was told that the remaining balance was $380 for two wisdom teeth to be removed. That means it costs $950 per tooth? After doing some research today I found this is drastically over priced for a simple removal. I realize this is more of a cosmetic dental facility and that probably comes with a higher price tag. But the front desk and business practices of the establishment are questionable. This is not a discredit to the actual dental staff working in the back, they have been great. However I might need to rethink going back to this dentist. read more

I feel so lucky that I definitely had the *best*treatment at Austin Dental Plus! Lucky because I found them via Groupon and not through word of mouth---I'm so glad I did! Maria Sammut RDH was SO thorough with my teeth I felt as though several years' worth of gunk (plaque) was wiped out. I really appreciated her thorough dedication to the task at hand. She also gave me expert guidance as to gum care specific to my dental issues. Dr. Ostiago was professional, direct and quick. The entire appointment was painless, constructive and took one hour on the dot. no waiting. Super impressed! Will be back. read more

Every time that I have to pay the loan I think how waste of money, with a work I was not happy at all, waiting to paid all loan to find a better one (2 more years), .... read more

Great place! I highly recommend this dental office, everyone here is professional and they do fantastic work. It is not the least expensive dental office but for the ambiance, service and work that they deliver this place is definitely worth it! I've been going here for the past 4 years and my teeth have never been better. Recently I've decided to get 3M aligners to correct my bite. There are other lower cost options available online but I'd rather pay $3000 more for their expert advice! If you are looking for great dental care make an appointment here! read more

As someone with a fear of dentists and all things drill-related, naturally I avoided dental care at all costs for years and of course karma came to collect in the form of an impacted wisdom tooth and another wisdom tooth that was fully out but cavity-filled. After weeks of trying to avoid the pain when eating, I finally called my family dentist only to discover I no longer had dental insurance. At this point I was panicked and my step dad referred me to this office after a google search for dentistry offices who take out of pocket payment. The receptionist heard my sob story and immediately placed me on hold to ask for an estimate on how much removing both teeth would be and told me to come in that Saturday (I called on Thursday) for a consultation with the oral surgeon. She also told me that if it was very bad or there were any signs of infection that he would gladly see me and take the wisdom teeth out the day of. I went to my appointment, was seen and taken care of immediately and had both teeth out that same day. This office accepts Care Credit which helped me out A LOT and the oral surgeon was patient and kind with me and my growing anxiety and barrage of questions. I was afraid of the pain that would come with getting oral surgery with only local anesthesia but he assured me that he would make it a priority that I feel no pain. Taking out both teeth took 30-45 minutes, I felt no pain whatsoever and although now that the anesthesia has worn off I DO feel pain... I am incredibly happy with the service today. My oral surgeon was fantastic, very patient and calm with me and he kept checking in to make sure I was okay and not feeling any pain under the local anesthesia. Overall, out of pocket for both wisdom teeth I paid 800$ and compared to other oral surgery offices I had called (a grand total of 6 offices) this was the absolute most affordable one. Other offices quotes me upwards of 750 PER tooth based on my description and told me I would have to come in, pay an office visit fee for the consultation, the x-ray, AND then schedule the surgery. The procedure was quick, relatively painless, the wisdom tooth on the bottom left was so close to the nerve that there was risk of permanent loss of sensation to the lip, cheek and jaw but I have full sensation now, AND the seats had massage balls in them and they played Greys Anatomy for me on Netflix while I was being worked on! I am very happy with my choice to come to this facility for my wisdom teeth removal surgery, I will say I read the reviews from 2 years ago and was discouraged but followed my gut instinct to go in myself and I am very happy with my decision. I believe my surgeons name was Sylvester, I don't quite remember but everyone in the office was incredibly nice and the receptionist even paid the meter for me while I was otherwise occupied getting my gums cut open. read more

Do not go There, They are very very dishonest they lie to steal your money Please do not trust They misrepresent They ask me to pay for a deductible, while I did not have a deductible. I now they com up with different stories not to pay me back. Such a dishonesty and they think they can get away with it. Please do not use them read more

UPDATE: The manager, Astrid, finally called me back a day after I posted my 1 star review. She apologized and stated she was out of the country and had a medical emergency. I said to her that I was sorry to hear that but I thought she was reaching out to me because of my 1 star review. She laughed it off and later in our conversation jokingly alluded to me editing my bad review. I REFUSE to do that. I think people deserve to know what a SHADY place this is so they don't waste more money than they need to on their dental care. I will however update the review with the last experience I had with them after I decided to leave. I was able to meet with Astrid and tell her my concerns about my feelings of not being given options and wanting to look for another provider. She told me that typically their "clientele" already knew what their in and out of network benefits were so that's why they don't typically discuss that with their patients. Hmm really?? I didn't realize they were looking for a certain "clientele" to provide services to LOL. Perhaps they should state that CLEARLY on their Groupon deal and website so that people are aware who they want to treat and who shouldn't bother coming to their dental practice. Regardless Astrid heard me out and told me I could continue to see their out of network provider for the in network fee so I was appreciative of that and accepted the offer. I continued with the next procedure, which was the removal of my bottom 2 wisdom teeth. Looking back on this, I should have probably waited to get a 2nd opinion bc now I wonder, if I even needed it with the urgency that they said I did. I eventually got the procedure done and had complications and pain that continued on for 2-3 months after the procedure. I spoke to the dentists that I work with at my clinic and they told me that didn't sound normal and it sounded like I had a dry socket and should speak to the surgeon who did my procedure. I called and was scheduled to see someone else who told me what I had was normal and I should be fine within a few weeks. The pain however continued and eventually it became difficult to eat hot and cold foods. I called back to tell them that my pain continued and was referred to see a specialist. I came in for my appt and was not on the schedule so they added me. I waited for 1 hr and they took x-rays. This doctor I saw, whose name I forgot unfortunately, told me that I would need to get a root canal done. I have never had a root canal done, this would have been my first, so naturally I had many questions. The doctor was very matter of fact and it appeared he was in a rush and did not have much time to answer my questions. I felt he was very unprofessional, impatient and rude. Given the not so great experience I've already had, I had my reservations about this doctor's medical opinion so decided to get a few more opinions. I asked them to e-mail me the x-rays they took which they did. I showed the x-rays to my friend who works for a health insurance company and approves dental authorizations, as well as 2 dentists I work with at my clinic at NY Presbyterian, and as if that was not enough I decided to get a 2nd opinion, just to be sure. Everyone agreed that the x-rays did not show any need to get a root canal done. What the 2nd dentist did tell me is that my teeth were undergoing stress probably from grinding at night and I could get a mouth guard. I was shocked that after seeing me 1 time, this dentist told me that I was grinder (because I am! lol) and that after seeing me several time at Austin Dental, no doctors were able to see this. Very interesting. This new doctor told me I should wait it out and there was no need for a root canal bc my x-rays looked fine. And I must say, she was right. I feel much better now and there was absolutely NO NEED for a root canal! I wanted to write out my experience and make it as detailed as possible in order to help anyone else out that is thinking about going to this practice. The only positive comment I have is that the facility is beautiful - looks like a spa! I guess that's where I got tricked SMH LOL! They are above all a business, NOT a dental practice that has each individual patient's best interest at heart. Also it appears they DO NOT cater to each individual patient regardless of their socioeconomic background. As the manager said, they are looking for a certain type of "clientele". I guess as a LCSW with a master's degree and who owns her own apartment in Forest Hills, I am not a part of that clientele - how unfortunate. I do not trust their medical opinion. Needless to say, I have changed doctors and don't see myself EVER going there again. Hope this helps you make a well informed decision! read more

The staff at Austin Dental are extremely helpful and courteous. I took my four year old daughter and she had such a great time watching Sofia the First, that she barely realized she was at the dentist. I thought the pull out TV was only for kids, but was surprised I also forgot I was at the dentist while I was watching Friends and giggling between X-rays and cleaning. Most importantly, the doctors and staff are all thorough, knowledgeable, polite, patient, and were willing to work with my budget (since my teacher insurance is not great for doctors). I didn't want to mention this first, since it's obviously not important per se, but every woman in that office from the front desk to the hygienist (including the financial consultant- I'm not kidding, they have someone for everything and even the doctor) are gorgeous inside and out. These women range all ages and all nationalities (literally Benetton colors-every nationality and ranging 20 to 55 plus depending on their role ) and each and every one is BEAUTIFUL) but not in a snooty, I know I'm beautiful way; more like humble, extremely nice, well educated, schooled women who happen to be drop down gorgeous! 1)The front desk (Andrea and Ashley) are super nice and on top of everything--calling to confirm personally and making my daughter actually enjoy going to the dentist, well it doesn't hurt they also happen to have beautiful smiles; 2) the hygienist (Crisly ) was personable, knowledgeable and provides the most thorough cleansing ever; I thought she was the doctor when she worked with my daughter...she was so caring and knowledgeable- then hey,...it's nice to have a pretty and exotic face to look at! 3) the doctor (Doctor Seong) is thorough, intelligent, well educated, and knowledgeable (and happen to have the screen I was watching Friends on turn into the x-Ray of my teeth and proceeded to give me a full lesson on oral hygiene and a visual of my teeth and where cavities can potentially grow), well...it doesn't hurt she happen to be a statuesque and gorgeous woman! 4)Then, just as I asked about extra costs if I were to get extractions of my wisdom teeth, the doctor turned to a woman named Astrid Engelbrecht (who magically appeared out of nowhere)and said that this was her area! I was blown away... Barely any wait time AND on top of it Astrid worked out a discount package since my teacher Union insurance doesn't cover it all. She also scheduled me with a union doctor and went over cosmetic (Invisalign affordable,? Wha??) and surgical options. Did I mention this financial advisor is a refined classy woman who is also drop dead gorgeous and extremely nice. It sounds too good to be true! Only in Forest Hills will you find women of this caliber (who just happen to be gorgeous, educated, and super humble). It happens to be right on Queens Boulevard across from where I live. I may start going to the dentist often:) read more

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I will give negative if there is an option. Their practice is shady. First of all, they charged you "estimated" price which gives our FSA lots of trouble, second of all, once our insurance pays part of the claim they are not only not telling us that also when we ask about it they just refuse to give it back instead want us to make another appointment so we can "roll over the fund". We are currently working with our lawyer to see if we can get this sort out. Besides that, most insurance cover cleaning twice a year, I never have to pay anything from other dentists, but here they charge us $200. Stay away from this practice. read more

I was very happy with my check up and cleaning. Heidy, my hygienist, did an amazing job. She is awesome. It was very through, she answered all my questions and did an excellent job on my cleaning. Everyone in the office was friendly and helpful. I will definitely recommend this place to all my family and friends. read more

Great dentists and great care. Nancy was so friendly and knowledgeable. No wait, and health insurance info was processed promptly. Efficient. Thank you! read more

This place is a RIP OFF! I was introduced to Austin dental plus through Groupon . They take advantage of people , advising to get procedures done unnecessarily. Beware of the "office manager" Spanish woman with fake body and a calculator . She comes in punching numbers and blindly robbing people . read more

DO NOT COME! From the age of 5 to 16 I have been going to several other dentists and they would always tell me how beautiful my teeth are and how well kept. Suddenly when I come here the dentist and assistant tell me I have 6 cavities! I was dumbfounded. 6 cavities in one year? I asked them to show it to me and their reply was "it's a shadow in these places but you can't tell." What? So my eyes can't see because I don't have a PhD? I decided to trust them because I have been eating an unusual amount of candy that year. I got my 3 fillings done on one side and it wasn't bad. On the second appointment I told him my wisdom teeth has been growing out and it was inflamed. Meaning that he may need to put more anesthetic. He does put one round of shots and leaves for 45 minutes. He comes to work on my teeth and it hurts. I tell him so he puts some more and begins again. The pain wouldn't go away. He was getting annoyed at me! I was confused. He then put another round of shots and that did the job. A couple months later my brother goes and they say he has 7 cavities. Just like myself he hasn't been getting cavities for YEARS. They also say the same to my mother! My teeth to this day don't feel the strongest like they used to. I have gone to another dentist yesterday and the doctor (Dr.Campbell from Bell Dental) told me that my teeth are really beautiful. However, he has to fix three out of six of the fillings done by the dentist before because it has gotten sticky. Overall: don't come here if you want to ruin your teeth. You only have one set for the rest of your life! read more

Very shady and unethical practice. This clinic opened a credit card under my name WITHOUT MY PERMISSION OR CONSENT! I have no dental insurance and while I was speaking with ASTRID ENGELBERT, who is the general manager, she said she would check her options to give me a payment plan, that she will check third party companies that can help me do a payment plan. I was in her office, she went out to the front desk and when she came back, she told me that she applied credit card under my name. And she did it without my consent! It was so disappointing, considering their place looks clean but they do their business dirty read more