Great experience from start to finish! I just got my bike fixed and couldn't be happier with the…read moreservice. The work was done quickly, professionally, and my bike is riding perfectly again. The staff was friendly, helpful, and made the whole process easy. I definitely recommend this place to anyone who needs bike repairs. I'll be coming back for any future bike needs!

I brought a bike from Amazon for my 7 year old son. However it was very hard for him to pedal. The…read moreowner said their is nothing wrong with the bike and said it is fine. I asked if he can reassemble it maybe fix it which he did for a small fee of $50. I greatly appreciate the honesty , knowledge of bicycles, customer service and the craftmanship. He fixed the training wheels so they are even. Once my son grows out of this bike I will certainly buy a new bike from Spin City.

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

One of the coolest bike shop owners and technicians... Eric…read moreand Bryan are very good bike mechanics... They are twin brothers just like the store named Twins... Back in the day in the 90s and early 2000s their father Yung was the store owner. It's a very cool great bike shop. Definitely a statement for bicycle history. Nowadays, they sell electrical bikes too, fast ones, cruiser ones, the good ones... And of course, all kinds of real bicycles. Definitely come check twins bike shop out and get your bike all tuned up.

Three days before the five borough bike tour I decided to try my luck and pop in for a tune up !!…read moreEric made it happen in less than 24 hours !! Great store great help fantastic work ethic . Won't be going anywhere else , locked in for life . Check them out !! Highly recommend

This place is a hidden gem. Once you experience it, you'll understand why there are so many loyal…read morecustomer reviews. Highlights from my visit: efficient, thorough and professional SAME DAY service, with a crisp sense of humor. Jerry knew the issues before I even told him. His expertise was on point. He's the type of honest, trustworthy person you'd want to have a beer with. Joanie was the muscle. Besides single handedly lifting my bike onto the service rack with her pinky finger, she also rang me up at the register and even helped me find parking! Luna supervised the whole transaction. She's the glue that holds the shop together. Doesn't talk much, but has the most beautiful eyes you'll ever see. What a team! They patched up my no name (Senada) budget ebike in no time. I will definitely take advantage of the lifetime free Jerry tuneup clause when I'm ready to buy my next one!

I recently reviewed my experience at Peak but I felt compelled to log in an update. I was having…read moresome difficulty shifting gears and I was previously told that I would eventually require a new chain. I took my bike over to be diagnosed and repaired and was told that I might be using the wrong procedure when shifting. They were right!! Instead of charging me for an unnecessary repair, I was given a needed education. Look, if you desire to deal with honest and competent people why go anywhere else? Kudos!!

I have to say that the staff here are super amazing!!! I got everything I needed in one visit after…read morepurchasing my bike online and picking it up in store. I would recommend this shop to anyone who appreciates great care, kind faces and authenticity of character!! Kudos and keep up the fantastic work!!!

We returned to this store after three years to take advantage of their kids bike trade in program…read more The policy is for the kids bike only, not adult bikes. We can bring back the bike we bought from their store within 3 years. They will give us half of the price credit towards another new bike in the store. This time Staff Claudia assisted us. She was at first little occupied but she was friendly overall. She was knowledgeable and helpful. The reason was minus one star is limited display bikes. Many of the rack are empty. Claudia said they have boxes of bike in the back, but they are not built yet. So I picked two styles of bike for them to build, so my son can try them on before buying. We will have to return in a week's time. Another worth mentioning is we fix the brakes on my daughter's bike. They fixe bikes from everywhere including those bought from other places. Technician John McAllister was very helpful and patient. Obviously he was very knowledgeable in what he was doing. He even adjusted seat and adjust other minor parts for free. He let my girl try it on and make sure she was a happy Customer. overall great customer service. great quality bike.

Love this place, always available Fix am everything and…read moreanything Never disappoints Been coming here a few years now

In 1978 I bought a Fuji 10 speed from Bellites bicycles. Here we are in 2026 and I still own this…read morebike. Only needed to get new tires and spruce up the gears. What a fantastic and historic business!! I remember how nice, friendly, and helpful Mr. Belittle was. Keep going strong!!

They charged me $5 for air without mentioning there was a bike pump outside that I could have usedread more

I've been a customer since the early years. Andreas is a bicycle wiss. Custom wheels, vintage…read morebicycles, modern technology. And all things related to the bicycle industry. And not to mention he is a stellar person.

I highly recommend this bike shop, the best I've been to. The manager, Russ, was incredible, as…read morewell as the staff that worked on my bike. My rear brake was damaged and also a broken spoke. They told me it would be about 45 minutes to repair and sure enough, was repaired within 45 minutes with a job well done.! The next morning I noticed the rear tire was flat. I called and they told me to bring the bike in. When I arrived they took me immediately and did the pair at no charge (even though it was possibly unrelated). This is such a professionally run establishment and such a delight to deal with . PS....They offer a very large selection of bikes and skate boards.

Tuesday was my first time at this particular bike shop.I had looked them up on Google. I was…read morelooking for a large seat saddle for my trek bike.so I called the shop and a guy name mike answered. I told him what I was looking for ,and he told me he just got some larger cloud nine seats in today.so I told him I was on my way. Once I got there I met mike and he showed me what I was looking for.he had a show case of seats ,cloud nine model.I was able to make a good choice in a seat.a wide width seat with a nice cushion. They also installed the seat for me ,which didn't take long.mike in company were very professional and helpful very courteous. This is definitely a new bike shop for me in queens, I would call it some what of a hidden gem,in Richmond hill on jamaica Avenue.

I've had work done on my bike here a few times now, and the actual quality of the work has always…read morebeen solid. No complaints there. The mechanics clearly know what they're doing and my bike has always come back riding well. That said, the customer service side can feel a little cold. The staff sometimes come across like they're a bit annoyed to be helping, or like they don't really have the time of day. I'm a newer cyclist (I only started riding last season) so I understand that bike shop culture can sometimes be a little direct or to-the-point. But for someone just getting into cycling, or someone not fully immersed in the culture yet, the vibe could definitely feel a bit off-putting. Overall though, the work itself has been good, and that's ultimately what matters most in a bike shop. Just wish the customer interaction side matched the quality of the repairs.

Bought a used bike off Craigslist. Stopped by to see if they could fix the brakes. Was done very…read morequickly and now my brakes are working. $20 for the brake fix. Would recommend for any repairs!

My go-to shop in Bed Stuy…read more Great service. Knowledgeable, efficient staff. I've dealt with a number of the people there and all seem eager to help me get my wheels back on the road as quickly as possible. Their four-legged feline ambassadors will even look up from their naps and allow you to pet them.

So I dropped my bike off Wednesday and much to my chagrin, was told that there would be a 2-day…read moreturnaround at minimum. Later on that day at 7:30pm, I receive a call saying that he had time and put it together. I was so excited. I rushed to get there by closing time and my bike replete with all of the accessories was nicely assembled. He even helped me get a nice lock. It was a very pleasant experience. Even gave some tips about finding a piece for my Little's bike. This will definitely be my bike shop. They were super awesome and the pricing very reasonable.