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    Eliana Interior Design

    5.0 (2 reviews)

    Services - Eliana Interior Design

    Home interior design

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    Paso Robles IronWorks - Bay Window Rod

    Paso Robles IronWorks

    (14 reviews)

    We needed real privacy for the window right next to our kids' bathtub--but we didn't want a flimsy,…read moretelescopic rod from Amazon or even Pottery Barn (surprisingly, theirs are telescopic too). We were looking for something solid, beautiful, and truly custom. That's when I found Paso Robles Ironworks. From the start, the experience was exceptional. I scheduled a design consultation to be sure I measured and ordered correctly, and their customer service was patient, knowledgeable, and genuinely invested in helping me get it right. It never felt rushed--just thoughtful, expert guidance. We also opted for the processing-time upgrade, and everything arrived quickly. The finished product exceeded our expectations. It instantly elevated the space while giving us the privacy and peace of mind we needed. If you're debating between "good enough" and truly custom, this is your sign to go custom. We're already planning our next order to outfit the rest of our home. Highly recommend and yes I did price match to competitors and they're 20% less and made in California.

    I rarely leave low-star reviews, but this experience was extremely disappointing…read more I spent $336.50 on a custom café curtain rod system in the Antique Gold finish after carefully reviewing the product page and even contacting the company before ordering to confirm the correct dimensions. When the hardware arrived, I was immediately disappointed with the appearance and quality of the finish. It did not match the expectations I formed from the product page for the item I purchased. I contacted customer service immediately, before installing any of the hardware, and provided photographs. I explained that I was dissatisfied with the finish and requested to return the complete order for a refund. My request was denied because the rods had been custom cut, although I was offered the option of returning only the mounts and rings. What disappointed me most was not simply the refusal to accept the return, but the overall customer service experience. When responding to my concerns, the company referenced photographs of other products in their catalog--including a decorative medallion--that I had never viewed and that played no part in my purchasing decision. My expectations were based on the specific product page for the curtain rod I ordered. Unfortunately, I am left with custom hardware that I will never install. For a purchase of this price, I expected a higher level of craftsmanship and a greater willingness to stand behind the product when a customer was dissatisfied immediately upon opening the package.

    Eliana Interior Design - interiordesign - Updated August 2026

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